Boris was great! He was very patient, answered all my questions. I was driving him nuts because I have 2 small kids. End of the day he provided top notch service and took care of me and all my needs. 5 star all around!! read more

Roy bike shop is the best in Brooklyn,got the bike of my dream caad 10 105,Alan is the man,i never see a bike shop with so many bikes and the mechanic is great great job guys,you will never regret visiting Roy's........cheers! read more

Got my road bike here tarmac elite. Help again from Borris, great prices and service. Best shop in Brooklyn. Highly recommend. read more

Roy's Sheepshead Cycle - Bought my road bike here. Excellent service and fair price. Borris helped me. Best shop in Brooklyn. Highly recommend. Tarmac elite. - Bikes Near Me - Brooklyn, New York

Just stopped by Roy's today to pick up my Specialized S-Works crux. I've bought a specialized venge pro from them too a couple months ago and I would highly recommend. I dealt with Boris on both occasions and they have been incredibly accommodating. Prices are great and they have a huge selection to choose from! read more

Recently picked up 2 Specialized bikes from Roy's from a friends recommendation. Glad we listened and went there for our bikes. Ryan the salesman and the rest of the crew there are awesome. Ryan showed us a bunch of bikes in a few different price ranges but when it came down to it he recommended the bike that worked best for us and it wasn't the most expensive. He spent time time to make sure we got what we needed. Went back to get another one for my special needs child and they worked with us again to get the right bike for him, This group of people as extremely professional and knowledgeable. I would recommend going there if you are looking for a bike. read more

Great service. I came in to get a brake blade replaced and told them that I had issues with my front derailleur. After replacing the brake lever Gerald adjusted the derailleur and said it appeared wider than it should be (it was). It was a Shimano Ultegra and all the rest of the set up is Shimano so he called them and told them my part was under warranty (which it is) but I'd got the part from another shop. Shimano agreed to warrant the part and exchange it with Roy's. Gerald replaced it and I'm shifting well again. Bravo to Gerald, Roy's and Shimano. read more

If you're looking for the best bike shop in terms of quality, service, selection, the works, Roy's is the way to go! Try them out, you will not be disappointed!! read more

Roy's Sheepshead Cycle - Bikes Near Me - Brooklyn, New York

I just purchased my second bike at Roy's.i got the sirrus expert carbon X1 I would highly recommend this bike shop . I would like to especially THANK BORIS for he took the time to explain everything to me about thee Carbon X1. And the other bikes I was interested in . I was able to make a decision without any sales pressure just good sound advice. I would also like to thank the mechanics of Roy's which been very helpful and professional. read more

Roy's Sheepshead Cycle - Bikes Near Me - Brooklyn, New York

Went there to repair my mobility device, not a bicycle. I was treated with dignity and respect. They repaired my device on the spot and only charged me $10. While there, I saw a man come in with a bike issue. the boss immediate realized what was needed and did a quick fix and did not charge the man for service. The shop is clean and well stocked. read more

Got a flat riding out to Coney Island and mapped my way to Roy's. They were great! - fixed my flat and gave me a new tire. It was Easter Sunday and they were packed but had 8 mechanics churning through the work. Very knowledgeable, and excellent service! read more

To start, Roys is the best bike shop I've ever dealt with! They stock everything from kids bikes to pro cycling race machines. The staff is extremely knowledgeable and are very courteous, they really care about their clientele! Boris and Keith really go out of their way to make the best deal possible and put you on the bike of your dreams! The repair shop is amazing! Each mechanic is a pro, and can handle everything from basic repair to building the highest quality race machine! I truly feel this is the best shop in the tri state area, thats why I will drive from jersey , deal with tolls and traffic, to get the best treatment a cyclist can get! read more

Thank you boris for helping me pick my first bike I absolutely am loving it, and thank you Ladd for putting on my seat !!!

Best selection and service. Only place to buy a bike. Borris is top and G is number one for service.

I been a loyal customer to Roy's since 2011 when purchased my 1st mountain bike after long search. I drove 1hr to their shop and will make the trip everytime. Boris is my guy but they are all great down to mechanics. Great customer service, patient, and satisfied ur search within your budget. Highly recommend anyone serious about purchasing a bike to Roys. My friends & I have purchased 8bikes in 2weeks from Roy's at a time when bikes are scarce. Roy's delivers!! read more

Called multiple times to ask about stock and they either never answer or never call back. Eventually bought a bike and came in to pick up my bike but they made me wait a full hour. They didn't even let me know it was going to take so long as they kept telling me "it'll be done soon". They probably didn't start building it until I got there honestly. Also didn't let me know anything about future bike repairs/how to use the gears when they handed me the bike. This service is unacceptable when I am paying almost $1k for a bike. read more

This is in regards to Franklin. You've made my experience here the worst yet. I've been coming here for years and never had a problem with the service until now. Your professionalism is not up to standard and quitting should be the BEST if not the ONLY option to ensure a fruitful lifestyle for yourself and the business of Roy's. He's those kind of workers that pretend to know a lot about what he does but doesn't and you can tell the moment you see him. I needed new inner tubing for my bike and also an inspection to know if there were something puncturing it and if there were, I'd buy it there. When I gave him the bike he repeated what I said and made me repeat myself as if I didn't know what's going on. When I asked him again to take a look at it, he quickly glanced it and assumed it was fine and started replacing the inner tube with the help of another employee that's been there for a while. I started riding my bike and heard some sort of clicking sound from bike and I find myself without air after a few miles. And now I have to walk home with my bike and am taking a break to write this review... read more

If you are in the market for a bike, look no further and come to Roy's. I've shopped around and this place seemed to have the most selection with different price points for every customer. Everyone was very nice from the sales people to the technicians. I worked with Sergie when I was just shopping around. I came back another day to purchase a bike and worked with Boris. They didn't have the bike that I was interested in, but Boris ordered the newest 2016 model for me. He was honest and easy to work with. If you are looking for a new ride, go to Roy's and look for Boris. I will be back soon for another bike. read more

Roy's Sheepshead Cycle - 2016 Cannodale Quick4 - Bikes Near Me - Brooklyn, New York

This bicycle shop stinks... They're not helpful... When I bought my bike two weeks ago, it ran okay and then the whole bike went haywire... When I went in today and said hello to Allen, he was like hi do I know you? Secondly a bike shop and other stores are supposed to give you personalized attention... But over here one guy helped me for two minutes and another for five and so on... I have liked the store but it really stinks... It used to be a great shop... Nowadays I go to Verrazano Bikes on 5th avenue.. You'll thank me for not going to Roy's anymore read more

I got my very first bike with training wheels at Roy's 25 years ago. That's how long they've been around! And aside from brief periods living outside of NYC, I've never purchased a bicycle anywhere else. I'm truly surprised to read the negative reviews about customer service. The feel at Roy's is laid back, meaning that you absolutely will not be hounded when you walk in the door, and never feel pressured to buy anything - which is something I really enjoy and appreciate. They let a lot of window shoppers come and go as they please. If you have a question, or need assistance, simply approach them and ask and they'll be more than happy to help. Scott, one of the salesmen is fantastic and highly recommended. The owner, Allen, has great customer service as well. Returning items with factory defects will always be painless. And if you need a repair, Alex and Gerald are top notch. Also, I've gone in here a few times and when I expressed what I was looking for, I was recommended a bike that was cheaper than the one I was looking at, so their obvious priority is to help customers find what they need, not make an extra $50. You'd be hard pressed to find that anywhere else. They also let you take a 10 minute test drive around the neighborhood to see if you like it! They own the Cannondale shop next door as well, which seems quite popular. Both shops have really great selections, and great prices. And no matter which shop you purchase from, they always include a year of service/repair. Just beware that they become incredibly crowded in the summer - especially on weekends, so be patient! I also love how the staff is always joking around with each other and busting each others' chops. It makes the environment friendly and stress-free. read more

I bought 2 bicycles here so far. One was a beginners mountain bike under $300. it's great and I had it for years. I still have it. Two years ago I bought a $1100. road bike. I love it. They helped me chose the right bike, I test drove it, they got me the right size and fit it for me, they adjusted and tuned it, and gave me discounts on accessories. I go to Roys a few times a year for tune ups, air, accessories, etc. They are always friendly and helpful but sometimes (especially weekends) they can get very busy. They are slightly overpriced on some things compared to shopping online or buying at large chain stores but sometimes it's worth it for their experience and service. read more

This place was one of the most efficient bike shops I've ever been to. We came here in a crunch as we were biking from Willyburg to Coney Island and one of our tires popped. We were two blocks away (thank gosh, cause I'm not sure where the nearest shop is to Coney Island). Aside from the 30 minute wait, these guys were quick. It was a Saturday afternoon and they had at least 5-7 mechanics working quickly on everybody's bikes. And all it all it came out to be ~$15 for the replacement tube. We were pleased. read more

Reasonably priced, not always can find what you are looking for- but they will help you. I would still advise to look up parts online and learn how to repair your bike yourself and have enough tools for DYI. I wish this place had to offer some customizations to your bike. read more

Roy's bike shop is great ! The guys there are friendly , knowledgeable ! I picked up a beautiful specialized Carbon bike , they had it ready the same day. They said it rides amazing , and they we're right. There no snobby attitude's or BS like most bike shops. I went in with an idea and budget , but gladly spent more and got something better. Cheers to the dudes ! read more

Bought a new bike here recently and I have nothing but wonderful things to say about this shop! Scott and Allen really took their time to explain things to me and were wonderful in helping me figure out what kind of bike I need. Their prices are extremely competitive (and will venture to say better than most other bike shops). If you're looking for a shop where the employees care about your needs, won't try to oversell you, will take the time to help you make a decision, and will stand by their merchandise by servicing and tweaking your purchase to your liking, then this is the bike shop for you. read more

If you are looking to finnaly find the bike shop that has it all... look no further! I walk in, and Boris greeted me with the most amazing customer service. Customer service is something we all want! Along with that, who doesn't want a great deal? I mean there is no bike shop that will give you your dream bike for an amazing price! One thing I hate about salesmen are, they try to convince you that you are happy. Here, they are not pushy at all! They give you all the options, and let you take your time. All while educating you about all the features of the bike! If you step into the repair room, you will see the biggest operation ever in a bike shop! First off, they are REAL MICHANICS!!! Not people who claim they know what they are doing. Second there is not one, or two mechanics, there are 7 or 8! People flow in with repairs needed, and are done lightning speed! The most amazing part of this all. When I bought my new specialized s- works, I had a small problem with the shifting. So I needed to bring my bike in for a free fix it job. However i love in NJ, and it is a hassle for me to drop in to Brooklyn. No problems there... Gerald the head mechanic (who is amazing!!!) Drove to my house, picked up my bike, and brought it back the same day! I can keep going on and on! Roy's rocks the house! Thank you for all your amazing deals and service! Even though you are far from me. This is my go to bike shop for all my needs! read more

My bike's chain was all rusted, bakes not working, tires flat. Came in here and they fixed my bike within 15 mins. Total cost was $37. Gave my man $3 tip, he was surprised. People should tip more often. Makes other feels better about their job! read more

Awesome Bike Shop I always take my Bikes here for Accessories, tune-ups & Repairs. Going on my second Road Bike purchase here and these guys are always eager to please but, when it comes to on hands repairs & Tune-Ups at Roys I only go to GERALD (AKA The Bike Doctor) he's the MR. Spock Of the Cycling World, he knows all and he's the top Dawg in Roys Bike Shop Mech Station the other Mechs At this station are good as well but GERALD is a Stickler for workmanship & Details. Boris-(AKA Mr. Clean) LOL, this Russian Brother is a REAL GEM, Boris helped me out big! THANKS BORIS! And then there's Keith & Alan these guys are real cool people to deal with and also run the whole Day to Day Operations and trust me when I Say that this place moves inventory and it's always busy 7 DAYS A WEEK with clientele of all sorts and because they have been in the Game for a Very, Very long time they always manage to make time for you and answer any questions or concerns you may have even if you don't make a purchase without any pushy sales pressure. I always come back here in the summer because you get to Meet & Mingle with all sorts of Novice to the PRO Road Cyclists that share all kinds of info but, When in doubt go to Gerald he's the Oracle. This place is like a Central Gathering of HUB of every creed and its very informative and motivating. ROYS Bike Shop even Have their own Road Cycling Race Team how Kool is that. I've been to Many BIKE Shops all over the 5 Boroughs and in the City and I'm not Alone when I Say that ROYS BIKE SHOP Is Top Dawg in the Cycling Circuit. ( Check them out they even have their own Online Store http://roysbikes.com/m/ ) everyone knows of them no matter what City or State your in. Thanks Roy! Loyal Customer For Life! read more

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Roy's is the best bike shop here, they don't make you feel left out, and Boris is the guy, he gets you the best deals, also Jerrel the top mechanic very knowledgeable the rest of the guys are great as well always willing to help out,I have been going there for 9 years now and I will keep going there for another 9 years. read more

I live just a couple of blocks away and have been here twice. I'm a somewhat new biker, and typically use my bike for laps around the park and commuting places. My bike is nothing fancy. I'm happy to have a shop so close and am pleased that I have received great service! Friendly service, no condescending sales people, and no one will try to sell you what you don't need. I would like to acknowledge the mechanic Alex for paying close attention to my repairs and helping out in choosing tires while doing a stupendous job installing them! Very fair and not a pushing type of business. Definitely recommended to any rider from novice to experienced riding. read more

The store is wonderfully ran. They have a great selection of bikes at very fair prices. The salespeople don't push you to buy the most expensive bike. They're extremely helpful in trying to get you the best/most comfortable bike for your budget. They put everything together for you and the owner even thew in a few freebies. Otherwise, they did give us a good price on all the accessories. The store's mechanics are also very knowledgeable and efficient. Their tune-up prices are very fair and the guys work very efficiently, even though they are usually very busy. I would definately recommend coming here for any bike needs and great service. read more

I would recommend this place to everyone. The entire staff are very professional and knowledgeable. Scott (salesman) never tried to sell me a bike, he was very attentive to my preferences and matched a bike best suited for me. Allen (owner) keeps to his word, he demonstrates great customer service skills. I had to return my bike after purchasing it 3 weeks prior due to a factory defect, and the process was painless. I had a new bike the next day. Gerald ( mechanic ) is just incredible, his work is guaranteed read more

I own a downhill bike and live in the city. Needless to say it's hard to find someone who's a skilled mechanic. Then I found Gerald. This guy is simply the best bike mechanic out there. He's extremely easy to work with, honest to a fault, and works magic on my bike. It always comes out of the shop better than I expect and frankly he made my suspension work better I could ever have ever expected This place is awesome but it's real strength is its rock star mechanic. read more

Omg!!! Care, service and kindness like no other. I come in from Long Island whenever I need anything bike related or service for the bike. Well worth the trip anytime. Boris, Peter and all gentleman there were helpful, knowledgeable and took time to show them how to ride with clips and answer any questions and show myself and kids how to change tires and instal extras on bike. They go above and beyond and always with a smile. We Wouldn't go elsewhere. read more

I've been to this shop a few times... They are known for their service, and I'm a super picky shopper. Weekends and nights, they are extremely busy! It is by far the busiest bike shop I have ever visited. But if you go on an off-hour, mornings possibly, and weekdays before 3pm, and speak to a salesman name Ilya, you'll never want to buy a bike from anywhere else. Ilya knows everything about bikes and his comments and advice ring in my mind as I bike, improving my ride. He says things like Yoda from Star Wars would, that don't quite sink in at first, but make perfect sense later. Anyways, because he doesn't push for a sell, but instead helps you find your perfect bike, I trust him completely. He is the perfect bike salesman. Just don't go when there is a 5 person deep line to talk to him. You'll be waiting for a while! And oh yes, they are an authorized Bianchi dealer, so you can buy all the pretty bikes you desire here. :) read more

Came here to window shop because I wanted to buy a bike for my hobby during the warm weather. I went in with no intention of buying a bike but a salesman came up and struck up a conversation with me. I told him what I was looking for and my budget and he showed me a couple of bikes. He talked up this one bike I really liked which was a specialized elite for $620. I was sold and even had them deliver it the same day. Great customer service and loving my purchase. read more

Roy's Sheephead Cycle is my favorite cycling shop. Forgetting their very competitive pricing, the service dept cannot be matched. The level of care you get from each and every mechanic is unsurpassed, I wish they did cars. Keep up the good work. read more

For lack of anything better in the immediate area, I sometimes go here for my misc. biking needs. If I can help it, I order parts online from places like Nashbar for a fraction of the price. As a previous reviewer mentioned, the store staff here have been relatively useless each time - they can tell you whether they have a given product in stock, and that's about it. The mechanics know their bikes, but the fast-food fry cook style of work they do in the repair shop means that you get nothing more than a very basic degree of quality with some used deep fry oil smudged all over your frame for free at the end. If you expect a chain to be clean after a tune-up, you are in the wrong place. There's opportunity in this area for a nice bike shop run by knowledgeable people. read more

They have followed up a few times since this incident and even offered a discount on the next purchase i make. So that deserves another star. They at least made an attempt which is something you cant say for most places these days. read more

Had an exceptional buying experience . Special thanks to Boris he went above and beyond for me. The entire store works as a team and that great to see. I was not sure about what bike I wanted Mountain or Hybrid for everyday riding on the streets and Boris was great and very knowledgable about his business . I finally the right bike a Specialized Hibrid / Road bike for everyday and I love it. I am actually enjoying the ride versus just using the bike to commute . Could not be more satisfied with my New bike. Thank you Boris and everyone else's at Roy's . read more

I guess this is why they have an update review button. My original experience (possibly based off the fact that it was a busy day or off one associate) wasn't the best. I was unhappy with my purchase and took to Yelp to voice this displeasure. I was contacted the same day by the owner, Boris, who did an exceptional job (even though it was equally a busy day!) to amend my experience at Roy's and change my entire perspective on this store. I really want to thank Boris for my bike and my great experience here. Now when I speak about Roy's it'll have a positive connotation and I will definitely recommend it for the professional and personal establishment that it is. read more