People are very nice and seem knowledgeable but like every pool place the prices are crazy…read moreexpensive. That have a pretty good selection of what you might need for your pool and they must make a killing of you have a Last minute time for a pool party or need their expertise to find a solution. The good news is that they don't Always forms a problem many times I go in and my pool water is fine.

Don't waste your hard earned money! Third summer having my…read morepool and I am honestly not surprised the light is leaking along with the stairs on the deep end. Don't be impatient like I was to get it done sooner. Do you research. How is this place still in business?

This place is great for all your water supplies! They have a big selection of parts, hot tubs,…read moreGreen egg grills, cleaning supplies and accessories as well. The staff are super helpful and knowledgeable. Their prices are very reasonable including free water testing. We've been going here for years because we trust them completely! We even had a hole in our pool liner and they knew a person who could dive to look for it and do a repair for a reasonable price. We really appreciate what they do for the community!

If you want to over pay and have horrible customer service, this is the company for you. If I…read morecould give a zero rating, I would. Scheduled 10 days out for a Friday (only after they mandated I leave my credit card on file for their $300+ minimum service call charge). Since no time frame was given for the appt, I waited patiently to receive a call at 1:35p stating I'd been bumped due to another job going longer than expected. No call the the following Monday. Upon my calling them, on Tuesday, I was informed they would not be servicing my spa due to reviewing pictures on Zillow - even though I'd given information AT THE TIME OF SCHEDULING on the location of my spa and how it needed to be accessed. Royal Spa got me in in 3 days and has thus far been a joy to work with.

We have an 18-year-old Jacuzzi hot tub that lost water and tripped the breaker. We expected the…read moreworst, but the SDAS folks troubleshot the problem as a blown tube fitting and bad circulating pump. They fixed the leak on the first visit and replaced the pump several days later. Back up and running well again. Great folks to work with and they communicated well throughout. Highly recommend.

Oddly, I felt like it took weeks for me to find a company that serviced spas/hot tubs. I finally…read morecalled Royal Spas who referred me to Stewart Dixon. Scheduling an appointment was easy. Stewart is super friendly. I opted for a Monday appointment at 1:30 and had to reschedule for a later time due to a conflict. Not a problem. I was told there would be a $80 fee for them to show up and do a diagnostic check to determine the problem. If it was minor, they would likely have parts on hand to fix it right away. If major, they would order parts and fix it later. Knowing nothing about this new hot tub that came with my house, I was concerned when it kept shutting itself off. I googled and googled for a DIY fix. Nada. Second concern, "I really hope this doesn't cost an arm and a leg to fix". So, my fingers were crossed... Stewart came out and determined it was a small maintenance issue that I was unaware of. My skimmer (something I didn't even know existed) was full of debris. This prohibited flow and signaled the spa to shut itself off. While I felt just plain silly, he fixed the issue and continued to spend time educating me on my spa functionality, maintenance, etc. Much appreciated. They had used my garden hose to fill the spa and Stewart mentioned that I really should disconnect it for the Winter. I said I agreed, but it was connected so tightly that I could not get it off. He responded, "We got it disconnected for you and will wind it up and put it in your garage for you." Also much appreciated. Honestly, this was one of the best service calls I have ever had in my new home. Stewart only charged me the $80 to come out for diagnostics and left me with a wealth of knowledge. If you are in need of aquatic services, PLEASE give Stewart a ring. You won't be disappointed! Professional, knowledgeable, great testimonials, Angie's List approved and very nice. My hot tub is almost warmed up for use again! Can't wait.

We took in a water sample and we had high levels of ammonia when we opened our pool. Matthew you…read morerecommended a plan of action and the ammonia was wiped out within 24 hrs. Matthew saved us hundreds of dollars in one shot. Thank you Matthew also our PH was high and he recommended a treatment that was inexpensive and it took care of that within 24 hrs. Jensens pool and supplies is where you need to go. Thank you Matthew for all your help.

First year owning a pool and these people are great! Super helpful every time I have a stupid…read morequestion as a new owner lol

I've sent multiple emails to the VP of Operations Bryan Critser, NO RESPONSE!…read more In the past two weeks I have found concrete chunks missing from areas of the walkway (Added Images). I voiced my concerns of a long term issue with the walkway and it has shown to be nothing be exactly that so far.

Pools of Fun has been a huge help while we've been out of state unexpectedly. They've taken care of…read moreour pool maintenance and service the entire time, keeping us updated with photos and chemical readings so we always knew things were being handled properly. When our pump went out, they were already on top of it--sent a quote and scheduled the repair before I even had a chance to ask. Their communication and reliability have been top-notch. Highly recommend them if you're looking for a pool company that truly goes above and beyond

This is a fantastic, family-friendly pool…read more I signed up my girls for swimming lessons here at the beginning of the season. The classes are led by lifeguards, who all seem quite kind, but my little ones really love their swim coach, Holly. They've done extremely well under her instruction, moving from level 1 up to level 3 within a month. We've since had a handful of pool days here and really enjoyed everything this pool has to offer. The lifeguards are all highly attentive, especially in the diving well and slide areas. Parents are allowed to take their little ones down the large slide with them, and that has provided a lot of fun for my toddler grandchildren when they join us for a pool day. There are a lot of lounge chairs surrounding the pool, so you're sure to get a seat. Getting to the pool early in the day ensures you get a prime spot. I like to sit between the 2 pools so I can keep an eye on all my kids when I'm not in the pool with them. I also have a good view of my girls on the diving boards and water slides. There are so many amenities here. A nice sized baby pool, 2 shaded picnic areas, and a shaded play area full of Little Tike type houses and equipment next to the baby pool. There's the large pool, but then another pool that's perfect for families with both infants, toddlers, and smaller children who aren't quite ready for the big pool but also have outgrown the baby pool. 3 waterslides, a diving board, and a splash pad. The snack bar is reasonably priced, and the food is decent. Mooresville Family Aquatic Center has become our absolute favorite place to have pool days. The swim lessons have really boosted their abilities and confidence, and they are quite proud to finally be able to ride the water slides and jump off the diving board like big kids.

Nice pools, very clean, very nice that there are pools for the kids and also adults! The water…read moreslide and splash pad are really awesome as well! They lifeguards are really nice and very attentive, Ava is exceptionally great!

Awful Service, Takes Money and Runs, VERY Expensive…read more Service crew has no idea what the hell they are doing and do not stand behind their work at ALL! Had already replaced something on the hot tub that didn't even need replaced and broke part of that in the end. Terrible!! Quoted me ~$500.00 to repair/replace a piece of equipment to a hot tub that I ended up fixing myself with no knowledge of hot tubs for less the $75.00...Poor communication, poor service, and awful care of its customers. Avoid using this company if you can!!!

Caution!!! When using these guys. Earlier this year I had to order a new pump in which they…read moreinstalled. The pump was fine, it ran with no issues and I was happy with their service. I decided to use their services to close down my pool this year, and this has caused me a huge headache. My pool has a dial timer in which there are two screw-on pegs that turn the pump on and off. Just under the dial is the on/off switch that those pegs interact with. The technician manually turned that on/off switch to the off position instead of the breaker that is on the same panel. Since he turned the wrong switch off, the 8am setting turned the pump on after it was winterized. The next day around 2pm I walked outside to see my roughly two month old pump smoking. I called Splash and was informed that the tech had to turn the unit off to winterize the lines. It felt as if I were being accused of turning on the pump after it was closed. She explained that this was out of her hands and she would have someone call us back. Later that day a man called and said basically the same thing.

I went in today to look at models for a future purchase. Tish Hambe helped me out, and she was…read moregreat! She took the time to explain the different features of hot tubs in general. Answered all my questions and helped me identify a few models at different price points to suit my needs. I really appreciated the time and service.

We had a wonderful experience and appreciated the information provided. After looking at numerous…read morehot tubs, we appreciated the quality and the warranty.