They promise great support and service before you buy the tub and then once you have the tub in…read moreyour yard they're short and condescending when you call for help. We bought our tub in November and in June I found the silicone sealant around multiple (5) of the jets was peeling. When I called to ask them for help, Tish was quite condescending. I've called Service waiting to hear back. Would not recommend them if you're looking for a company/store that will provide support and help if you're not familiar with and trying to learn how to manage a hot tub.

I wish someone would have warned me about royal spas hot tubs. Purchased a new sultan hot tub and…read moreit has been nothing but problems. It has literally been complete junk. Pump motors, turbo motors, leaks, panels literally falling off. I don't even know how many service calls I've had for this hot tub. Now it has completely just shut off, completely dead. My advice DO NOT buy a royal spas product!

C-Ray is a great family owned and run business that we were happy we trusted with the building of…read moreour pool. The process was well managed from planning to clean up. They are genuinely trying to build pools that their customers will enjoy owning with lower maintenance and prolonged use. They handle as much of the process in house as possible but have reliable subcontractors where needed. Have them out to bid on your job and decide for yourself.

From the owner: We understand the value of good relationships. We know what it takes to build trust, how to listen,…read morecommunicate effectively, and we know that honesty is crucial in making it all work. This isn't just business for us..it's personal! We are excited to offer 45+ years of knowledge and experience in the construction and service areas in the Swimming Pool Industry. We are proud to offer good old fashioned work ethic with our team of pool experts to your backyard. We promise to be prompt, reliable and to perform quality workmanship in every service we provide. We truly care about our customers as we continue to build long term relationships. We can't wait to meet you!

I could not be more happy with the service we received from Jensen's with our new pool! Matthew…read moresold me with his service and patience over the phone with multiple questions prior to visiting, then the owner - Mr Bob - helped us when we went to pick everything out and was wonderful to my wife and crazy kids. Matt then continued amazing communication and help through potential permitting processes. Day of install, mind you this was on July 3 when most people were taking off work, Mr Bob was out in the heat with his team installing and training my wife and I everything we needed to know. I could not speak better of the team at Jensen's and the service we received from them from initial call to completion of install!!!

We took in a water sample and we had high levels of ammonia when we opened our pool. Matthew you…read morerecommended a plan of action and the ammonia was wiped out within 24 hrs. Matthew saved us hundreds of dollars in one shot. Thank you Matthew also our PH was high and he recommended a treatment that was inexpensive and it took care of that within 24 hrs. Jensens pool and supplies is where you need to go. Thank you Matthew for all your help.

So pleased with this company! They got me back up and running within the hour! Will definitely be…read morecalling you again for any future needs. Thank you so much!

We have an 18-year-old Jacuzzi hot tub that lost water and tripped the breaker. We expected the…read moreworst, but the SDAS folks troubleshot the problem as a blown tube fitting and bad circulating pump. They fixed the leak on the first visit and replaced the pump several days later. Back up and running well again. Great folks to work with and they communicated well throughout. Highly recommend.

Half the time when I'm here the employees seem pretty clueless. Today I stopped in at 5:20, a full…read more40 minutes before their posted closing hours and they were already closed. I needed to get closing supplies. What's your excuse for closing 40 minutes early? It wasn't a power outage because the other businesses were open. I'm convinced some lazy employee just wanted to go home early. You've lost me as a customer. I'm done.

On 7/17/20, a customer entered the Beachway store in Indianapolis, IN and was physically assaulted…read morein an altercation with one of the employees. The employee called the police on the customer, who is Black, for entirely specious reasons that the police found unwarranted and unjustified. The employee yelled at the customer, accusing her of attempting to exchange her pool supplies and questioned whether the customer earned enough money to have a pool. The employee didn't even bother to look up the sales receipt on file, which would have proved that the customer had in fact purchased the items. All the customer was trying to do was to exchange what she purchased for what would fit her pool's cleaning/filtration system. The employee actions were completely inappropriate throughout the interaction with the customer, and escalated the encounter through, including physical contact and assault. The police came, agreed the customer that she had done nothing wrong, and that the employee was responsible for the escalation. The manager came in, reviewed the recorded interaction but took no actions. The customer is deeply shaken up by the encounter. The store has done nothing about what happened. The employee needs to be held accountable for her behavior and actions, which were out of control and reckless. This is worse than terrible customer service. The employee created a racist and discriminatory environment in her treatment of this customer in comparison with other customers in the store who were white. Persons of color aren't welcome at this store, nor will they be treated fairly.

Have had my pool for 4 years, pool shop installed and always very helpful with any questions I…read morehave. So glad we chose them to put our pool in. Keith

I love that you can go to Barker's and get all of the pool help that I need! Their are very…read moreknowledgeable and helpful!

From the owner: Specializing in: - Concrete Staining Services…read more- Concrete Contractors - Spas & Hot Tubs - Swimming Pool Construction - Swimming Pool Equipment & Supplies - Swimming Pool Equipment & Supplies-Wholesale & Manufacturers - Paving Contractors - Building Contractors - Snow Removal Service

I am so grateful for this company. After much stressful pool issues, the owner, of his own free…read morewill, looked at it to help us and now we have a fully functioning, full pool that my family can enjoy! He didn't have to help. His only job was to fill the pool. It is the little things that make a difference in this life. The smal acts of kindness. Thank you for being so kind!!!!!

I'm going to start this by saying Scott and the ladies on the phone were very professional and…read morerespectful. the pool also looks good. Now with that being said, the old man that came with Scott was very rude, condescending, and just all around a jerk. he asked questions but didn't listen to answers, he refused twice to give me his name. He had gotten out some racist remarks before my fiance shut him down. there's more that can be said but none of it is good. That man ruined anything good I can say about this company.