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Splash Pool & Spa

1.0 (2 reviews)
Closed 12:00 pm - 4:00 PM

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Stewart Dixon Aquatic Services - In-ground Pools ,Spas and Water Features

Stewart Dixon Aquatic Services

(3 reviews)

We have an 18-year-old Jacuzzi hot tub that lost water and tripped the breaker. We expected the…read moreworst, but the SDAS folks troubleshot the problem as a blown tube fitting and bad circulating pump. They fixed the leak on the first visit and replaced the pump several days later. Back up and running well again. Great folks to work with and they communicated well throughout. Highly recommend.

Oddly, I felt like it took weeks for me to find a company that serviced spas/hot tubs. I finally…read morecalled Royal Spas who referred me to Stewart Dixon. Scheduling an appointment was easy. Stewart is super friendly. I opted for a Monday appointment at 1:30 and had to reschedule for a later time due to a conflict. Not a problem. I was told there would be a $80 fee for them to show up and do a diagnostic check to determine the problem. If it was minor, they would likely have parts on hand to fix it right away. If major, they would order parts and fix it later. Knowing nothing about this new hot tub that came with my house, I was concerned when it kept shutting itself off. I googled and googled for a DIY fix. Nada. Second concern, "I really hope this doesn't cost an arm and a leg to fix". So, my fingers were crossed... Stewart came out and determined it was a small maintenance issue that I was unaware of. My skimmer (something I didn't even know existed) was full of debris. This prohibited flow and signaled the spa to shut itself off. While I felt just plain silly, he fixed the issue and continued to spend time educating me on my spa functionality, maintenance, etc. Much appreciated. They had used my garden hose to fill the spa and Stewart mentioned that I really should disconnect it for the Winter. I said I agreed, but it was connected so tightly that I could not get it off. He responded, "We got it disconnected for you and will wind it up and put it in your garage for you." Also much appreciated. Honestly, this was one of the best service calls I have ever had in my new home. Stewart only charged me the $80 to come out for diagnostics and left me with a wealth of knowledge. If you are in need of aquatic services, PLEASE give Stewart a ring. You won't be disappointed! Professional, knowledgeable, great testimonials, Angie's List approved and very nice. My hot tub is almost warmed up for use again! Can't wait.

Leslie's Pool Supplies - Free Pool Water Test Station

Leslie's Pool Supplies

(6 reviews)

$$$

Half the time when I'm here the employees seem pretty clueless. Today I stopped in at 5:20, a full…read more40 minutes before their posted closing hours and they were already closed. I needed to get closing supplies. What's your excuse for closing 40 minutes early? It wasn't a power outage because the other businesses were open. I'm convinced some lazy employee just wanted to go home early. You've lost me as a customer. I'm done.

On 7/17/20, a customer entered the Beachway store in Indianapolis, IN and was physically assaulted…read morein an altercation with one of the employees. The employee called the police on the customer, who is Black, for entirely specious reasons that the police found unwarranted and unjustified. The employee yelled at the customer, accusing her of attempting to exchange her pool supplies and questioned whether the customer earned enough money to have a pool. The employee didn't even bother to look up the sales receipt on file, which would have proved that the customer had in fact purchased the items. All the customer was trying to do was to exchange what she purchased for what would fit her pool's cleaning/filtration system. The employee actions were completely inappropriate throughout the interaction with the customer, and escalated the encounter through, including physical contact and assault. The police came, agreed the customer that she had done nothing wrong, and that the employee was responsible for the escalation. The manager came in, reviewed the recorded interaction but took no actions. The customer is deeply shaken up by the encounter. The store has done nothing about what happened. The employee needs to be held accountable for her behavior and actions, which were out of control and reckless. This is worse than terrible customer service. The employee created a racist and discriminatory environment in her treatment of this customer in comparison with other customers in the store who were white. Persons of color aren't welcome at this store, nor will they be treated fairly.

Splash Pool & Spa - hottubandpool - Updated May 2026

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