I have used ABC Pools on and off for several years. Sometimes proactively for opening/closing when I don't have the time, but more often when I've had an unexpected problem come up. They've been out to leak at leaks, correct my DIY mistakes with opening or closing, provide vacation service - anything I need, I know I can call them and often get a prompt response. Brian and Alecia both are always very prompt with follow-up and responding to me.
I went to open my pool yesterday so I could get it up and running before I left for a week's vacation this weekend. I should have known that sort of situation never goes the way you hope! I encountered a leak and what I hoped but knew, was going to be a major problem. I called ABC this morning, Alecia called me within a few hours to get more info, Brian called me less than 30 minutes later to go over what we were looking at, and had someone there within the hour with another guy on the way! From the first phone call to the guys leaving with the problem repaired was less than 6 hours. They really saved the day for me today, I was so worried about having to leave town, but even if they wouldn't have been able to get to it today, I know I can also trust and count on them to take care of my pool and any needs while I'm out of town.
I'll also add that they support many fundraisers in the area. I see their name often supporting different local events and schools. Thanks again for everything you guys do! read more