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    Phelps Custom Pools

    1.0 (1 review)
    Open 7:30 am - 5:30 pm

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    2 months ago

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    Snappy Services

    Snappy Services

    1.7
    (11 reviews)

    This could have been a great experience. What ruined it was the poor communication AFTER the…read moreservice, after they'd already been paid. The unprofessional response from Stacy was the nail in the coffin. I cannot believe a business would allow their employee to speak like this to customers.

    Final update 4/25/19: After my husband spoke to the owner on…read moreEaster Sunday, a different team of plumbers came this week and fixed the two separate shower parts that were improperly installed by the first two teams sent. They said they were installed backwards. They were professional and prompt and the issues are resolved. Due to no one showing up on to one of the scheduled days, the owner calling me a liar on Facebook (I wrote a review there too) and it taking 3 visits to have the showers fixed due to them improperly installing the parts in the first place, I would still not recommend this company. Second Update after they responded and said they didn't work on our rental property: Snappy Services saying they didn't install shower valves as of 4-21. Not only did they install one, they came back and installed a second one after it broke in our master bathroom last week. Again, they installed that one incorrectly. They have been ordered by Goal Properties Indiana to come back out to my residence and re-work the improper installation. Nice try Snappy Services. I'll be sharing your response with the maintenance manager from Goal Properties Indiana and you can take it up with them as one of their subcontractor. Original review: Extremely unprofessional. Called early in the week to confirm work requirements and time. Day of execution rolls around and I hear nothing. Call the company and they have the tech text me and says he will be an hour and a half late. Ironically enough, they were scheduled to come back to fix a shower mixer that they installed backwards. Not sure how a plumber can mess that simple task up. Wouldn't anticipate excellent follow through or customer service. Hard pass.

    Phelps Custom Pools - excavationservices - Updated August 2026

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