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    Royal Metal Building Components

    5.0 (2 reviews)

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    7 years ago

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    Amazing Floors

    Amazing Floors

    (10 reviews)

    I wouldn't work with Noah Denny again. He can come to your house to write up a quote, but won't…read moreoffer himself to come out to address the issues of the quality of work. He sits behind texting and I called to express my dissatisfaction of the quality of the work. They've been paid in advance for the job and there's no ownership in at a minimum acknowledging what I'm describing and showing via pictures and video. The crew left my home in a mess. Besides leaving debris behind for me to clean, they didn't tarp/cover or tape anything off. Two bedrooms in front of the house should not have my entire home littered in dust. I literally had to walk into the room where they were working and step over them to open up the windows. I am angry and I'm being dismissed. I should have expected this as I did the heavy lifting to source the product to begin with. Should have been the biggest red flag that they never did anything to earn my business and now are dismissive of me after they've been paid. Noah, has not called nor offered himself up to see for himself. Instead one of the crew. Which would be the same guy that wasn't around to oversee the work, never came back to see if the work was done or quality check said work. He basically showed up and dropped two guys off. I won't recommend them at all.

    I hired these guys to do new construction, whole house flooring, even though they were a few…read morethousand more than the other guys but I wanted to use a reputable local company. They fixed issues that were happening while installing like bubbling from debris under LVP, stair nose trip hazard at the top of the staircase. They tossed white grout water out of the 2nd story window all over my black stucco. After 6 months tiles were loose in the master bathroom. Noah came to inspect and gave me a quote for $1200 to fix it. I'll stick with the other guys on the next one! Could have easily give these guys five stars but incompetence and greed were more important to these guys but thats just my experience.

    Alpha Granite

    Alpha Granite

    (37 reviews)

    Alpha Granite in Kerrville has a gentleman that works the showroom named Jeff. His understanding of…read morewhat a customer is looking for is outstanding. My wife and I decided to remodel the kitchen a few months ago. Finding the right counter person to deal with is a challenge so I started asking some builder friends of mine who they would recommend. Each one of them asked if I wanted it done right. Of course I said yes and they all proceeded to tell me to call Jeff at Alpha Granite. I am so glad we did. We have white cabinets and a taupe/grey floor. We knew we wanted to go with something dark. I was leaning to all black while my wife kept wanting to go with something in the browns. Jeff showed us a picture of a slab that was black with white in it.....amazing. He listened to what we wanted and found the perfect piece for us. I am so thankful that we took the advise of professional builders and went with someone that they use. The crew that came and measured and the crew that came to install were extremely pleasant and knowledgeable. There was one piece of back splash that was a little bit short and when we discovered it (which was about a week later since it was under an overhang) I brought it to Jeff's attention and he made it right. That's the kind of company I love to deal with. Believe you me, when we work on our next project, Alpha Granite will be getting the call. Jeff T. - Kerrville, TX

    Sonia, I'm glad you…read moretook the time to respond because it motivated me to go back and find my email correspondence with A.G. and Home Depot. Looking back through the emails is a reminder of just how long this dragged on. We placed the order during the first week of December 2021. The final email closing out the issue is from July 2022. SIX MONTHS. The counter wasn't cut incorrectly once but twice! First too small and then too large and both with the wrong corner cut. Not to forget the two 1" to 2" chips in the counter that were poorly repaired before install. I can't speak to what happened afterwards. Maybe A.G. ultimately resolved everything before it reached legal. Maybe they managed to keep or regain their contract. What I can speak to is what I was told at the time. I knew someone inside Home Depot who helped me get this resolved, and the email in the attached image reflects exactly how the situation was presented to me. At least you're not refuting that your partner/husband? Dennis, attempted to lie and point blame at me.

    Royal Metal Building Components - buildingsupplies - Updated September 2026

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