On my way though Amarillo on a Sunday my starter failed. With a full SUV of gear and kids in tow…read more I was able to get ahold of Randy and diagnosed the issue remotely. Was finally able to get it started but didn't want to try and drive home 6 hours without shutting off the vehicle. So took it to the shop. Within 3 hours of my initial call i was back on the road with a new starter. It saved my week. Great work, fast, at a fair price. Thanks Randy and John's Auto Repair.

AWFUL experience. Which is really sad because this place has good reviews and was recommended. My…read morebrother dropped off his car 2 1/2 months ago to get some battery issues fixed. Throughout these few months, there was little to NO communication about what was happening with the car, what parts needed to be fixed and ordered, any sort of timeline, and what it would cost. Anytime we called the shop, texted the mechanic, or even visited the shop, no one was there or would answer. It became very sketchy and frustrating. Once we finally got law enforcement involved, they gave us a pick up time... just to get there and find out the subwoofer was stolen... they claim it was never there in the first place ( we have pictures, text/phone logs and receipts to back all of this up...) would NOT recommend and extremely disappointed in how all of this was handled...

Here at Brown Honda, salesperson Michael Grady ensured that everything included in our vehicle…read moretransaction went quickly and smoothly. His knowledge of the different models and offerings allowed him to easily answer all questions with ease. He was personable and welcoming and that made for a very pleasant interaction and deal. Our new Pilot is incredible and we are looking forward to enjoying it. Also, the individual in finance that we met and completed the deal with is named John Thurlow. What a veteran he is in terms of all things finance. Any questions were answered with precision and he was quite nice and extremely professional in our deal. The process was completed fast and he got us out the door to enjoy the new Pilot! There is such an amazing team here at Brown Honda in Amarillo, Texas, and we respect each of you for such thoughtful business dealings!!!

I came from out of town to specifically buy from Brown Honda not only were they accommodating. They…read morewere super nice. I got what I wanted at the price I wanted. I tried to deal with my local Honda dealership, but they were rude and did not want to work with me so that is why I came to Brown Honda. The employees were super friendly, and gave great customer service I want to give a big shout out to Judd who was my salesman that sold me my 2025 Honda Accord SE. I want to thank y'all so much with my new purchase. I'm ecstatic about my car when I'm ready for my next one I will definitely be coming back. For those who are looking for a nice vehicle for your next purchase, I would most definitely recommend brown Honda not only would you get a nice car but you will also get a very well welcoming atmosphere and highly knowledgeable employees. If you're coming from out of town, I would definitely recommend checking out the Buc-ees before you come here....lol like we did.

this place is amazing! took my car back in September to get fixed due to an error made by someone…read moredoing my oil change, since i'm dealing with insurance they take forever to settle the claim :( but they have been great and understanding and very patient! Will def be back for any other issues i may have with any of my cars!Their office space is very nice, clean and doesn't give me anxiety like other mechanic offices because when you think of mechanic you think dirty and crazy because they are dealing with cars but this place gives zen not sure how to explain it but def 1000000/10!

Panhandle Eurotech Automotive was absolutely great to work with. They got the part for my car on…read moretime, fixed the issue quickly, and didn't try to upsell me on anything unnecessary. It's rare to find a shop that's this honest and straightforward,they charged a fair price and explained everything clearly. Bob was amazing to work with and really made the whole experience stress-free. I'll definitely be coming back for any future work. Highly recommend!

Worst service I ever had and sales manager is a damn joke bought a Buick and they never offered to…read morereplace a chipped windshield and said they don't repair such items don't waste your time or money on this joke of a company

Service department sucks Passing thru from Louisiana had a…read moreproblem with Def system. Was there at opening. Explained to service guy if he could at least check with computer. He replied he could not even touch it for 3 days. They didn't even try to help

On my way to Dallas, TX, I stopped at Scotties Transmission because of a warning on my Cadillac'…read moredashboard regarding transmission temperature too hot. The team was incredible knowledgeable and walked me through exactly what needed to be fixed. i highly recommend this place. They are very honest.

We were traveling home from our ski trip and thankful that our truck got us to Amarillo. We called…read moreevery shop in town and picked Scottie's due to the honest conversations and great customer service. They even towed our truck for us after we had mistakenly taken our keys with us home. We overnighted them to the shop and they took care of the rest. They had our truck ready in 24 hours. Art and his staff were great!

Needed a headlight replaced. These guys were courteous and efficient. Quick service, good price.read more

This morning I did a bad review of Kroozers due to a huge mis-communications. I can't figure out…read morehow to get to my review and delete it, but that's just what needs to happen. The staff at Kroozers called me at home just to fix the problem and they went above and beyond to fix my car problem and how unhappy I was with the business. This showed me they truly care about their customers and I regret writing them a bad review. I realize that EVERY business is going to mess up from time to time. It's how they handle those mess ups that show the true character of the business. You would do well to use them to fix your cars problems and know they will treat you right even if the mess up at first. This auto repair shop is now back on the top of my list!

This is vehicle #6 from Cross Pointe & we've had nothing but great experiences with this crew. The…read moreguys are always very friendly & helpful, they've gone out of their way to make things work for us. We will be back when we're looking for our next vehicle.

So I bought a used car from Cross Pointe a little over a year ago. I spent 15,000 in cash for what…read moreI thought was a well-priced used car, with the only issues being a damaged console and a minor oil leak. However, when I went to pick it up, we discovered a rattle, which they told me they would pay to repair and sent me to a Kwik-I-Car. I was there all of ten minutes before the mechanic told me they couldn't do anything about it. The rattle was still there when i took the car to the dealership to get the oil leak fixed, and they told me they would get that fixed as well, no charge. So I sat for three-four days without a car, but thought it was fine. Then a check engine light came on. Que about a week of no car as they fixed all these issues. Then I went to pick it up, and Wallace the sales rep tried to refill the windshield cleaning fluid, only to discover the reservoir was badly damaged. So I have to get that fixed. I thought that was the end of it until today, when i tried to get my car inspected, only to discover that the horn had no wires connecting it to the steering wheel. I literally have been driving a car that is legally unable to pass inspection. I don't know if these guys just don't use good mechanics or are intentionally ignoring things, but being told "it's not like we haven't put any money into it" when i spent 15,000 of my own money doesn't feel great.

I took a recently purchased used Tundra to them for inspection. They were very prompt and quite…read morereasonable on price. Only a few minor issues were discovered that we can take care over time. There was no pressure to do the work right away. I will definitely use them for all of my vehicle service needs.

These guys are great i had my ram at a shop in canyon for 6 months straight with nothing done to it…read morethat i knew of because the guy wouldn't keep in touch with me so i called these guys and the got my truck in that next week and had it torn down next day they are still working on it but they have called me once a week with updates and have even looked over other things and gave me great advice and opinions on keeping the life long for my truck i have nothing but good to say about these guys