My mother had to purchase a vehicle to help out a friend so we made a few calls to compare prices…read more Fortunately, a woman named Vannesa Nelson reached out to help pursue the appropriate car. She had notified us that she had a particular car in stock and made a few arrangements for us to see the vehicle online. Sure the car was not what we were expecting but it definitely met our needs in regards to fuel efficiency, cabin size, and vehicle manufacture, which is why I would recommend any car buyer to give Ms. Nelson a call. My mother's friend is currently enjoying his car.

Don't ever buy Parts from this place I order some stuff. It took like two weeks to get here. And…read morethen I ordered a couple more. I took two extra days to pick it up and they send it back.

I requested a tow for my Prius late the other night. Daniel came out to get me and I have to say…read morethat he was the friendliest person I've met in a while. Even better, he was very experienced and had me loaded up very quickly and on the way. You can't go wrong with Daniel's Towing service. John, back on the road to Albuquerque thanks to great help.

From the owner: Affordable rates, quick service, a company you can rely on! Providing road side services, tire…read morechanges, jump starts, lock outs, fuel delivery! We also buy junk cars! Call us for all your towing needs!

We were on a road trip from Fort Worth yesterday and received a low tire pressure notification on…read moremy Traverse. We decided to get it looked at at AutoNation Chevrolet Service before continuing our drive and turns out there was a nail in our tire. They were so kind and understood the importance of getting our tire patched quickly. Their waiting room is one of the best I've been too. It's stocked full of drinks and snacks. I'm really thankful for the kindness and swift care.

Kristian went above and beyond in helping me purchase a vehicle out of state. For once, I felt like…read morea car salesman was for me getting a good deal and worked with me to make it happen! He get more like a friend rather than a salesman and that is hard to find. Not pushy in the least. Kevin also helped us out a lot towards the end also. We just are so thankful we ran across AutoNation West Amarillo! Thanks guys!

I am giving a one star rating because there is not an option for less. I helped my daughter…read morepurchase her first vehicle on 25 October. The salesman told me unequivocably that there would be a 90 day warranty that would cover anything bumper-to-bumper and I was even cited several examples. Three weeks or so after we purchased the vehicle we had to take it in for a repair to the transmission and were charged $1300. We were completely lied to by the sales department. I made three attempts to speak to someone in management to resolve the issue, twice by phone, once in person and all three failed. I implore anyone considering purchasing a vehicle from this dealership to not do so. They will lie to you in order to get your business and then not back up what they tell you.

I was recently in there for my maintenance oil change, and I appreciate Coby's recommendation to…read moreservice my engine a bit more. I rarely say "yes" to other services, but I'm glad that I did this time! With my newer Tahoe, I've had GM rewards. Unbeknownst to me I'd been collecting lots of points each time I was getting my routine oil change. Karen asked me at checkout if I wanted to apply my rewards, and lo-and-behold, I was able to cash in $145 off of the service! Wowzers! GM and Chevrolet have some good things going. It was a great blessing to me this time, plus their service is always really great, because they: -wash your car -have you pull in out of the weather -provide quick service -and have coupons available I appreciate everything they're doing for their customers!

Rod greeted us and made us feel like a friend. We test drove two trucks and he worked to find the…read moreone that best fit our needs. He also took the time to work with the GM to get us what we asked for on our trade in. Tri-State Ford really treats you right. Thanks Rod for all your hard work! We love our truck!

Called to set up service at Tri-State Ford. I was transferred to the service department. It rang…read morefor over 2 minutes with no answer so we are gladly taking our service to XIT Ford in Dalhart TX.

Recently, a youth in our family purchased a vehicle from Texas Chrysler Jeep Dodge. The salesman…read morewas Jimmy Flores and his manager is Joseph Chavez. When we first began discussions, we felt as though we were being pressed to go with one of their finance companies, despite the fact that we had a pending decision for financing from a local credit union for which we were to receive a final decision the next day. In our view, Jimmy was very keen on us going forward with the purchase prior to the decision from the credit union. The interest rate with their finance company was over 13%, because of the youth's limited credit, despite their very good credit score (over 730). And, as I understand, if the customer accepts financing from one of their finance companies, the dealership gets a kick-back, which is perfectly legal, but knowing that we had another finance potential option that would save the youth thousands of dollars in interest, should have been the focus . The finance rate ended up being just over 5% with the credit union. Despite this fact, overall, we thought we had a good experience and that it was a good purchase. This past Thursday, we had a pretty heavy rainstorm that left behind some notable residual water collection, such as in gutters, which also affected many entrances to many local businesses. I stopped to pick up my mother for a doctor's appointment to get a coffee at a local convenience store, and when I left, I drove through one of those water collection areas. When I did, I heard an odd noise from the front end of the vehicle. When I inspected further, I noticed that the piece of trim on the front of the vehicle, on the underside that covers the front of the engine compartment and is also there for aesthetic purposes, had only two bolts attaching it, which resulted in the piece of trim hanging down almost to the ground on the right and left sides. I ended up securing the piece of trim later, but there is more to come. Looking over the vehicle further this weekend, I also noticed that the wheel well covers that prevent water from entering the engine compartment, etc. were missing on all four wheel wells, which is very concerning because, on the drivers' side front wheel well, that is on the front side of the tire, there is a wire harness that had obviously been being saturated with water. And, I have yet to inspect what other issues may be of concern. Aside from these factors, about a month following us taking delivery of the vehicle, we noticed that the oil change sticker indicated that the vehicle was about 7K miles past the 3K mile oil change. Now, I realize that dealerships are in business to make a profit and that used cars are typically sold "as is." However, a few points: - In this case, I was bringing in a youth who was purchasing their first vehicle. Furthermore, the youth is a college student who also works, and is very focused on being a good steward (as I discussed with Jimmy) of their finances, wanting to make sound financial decisions. - I called Jimmy to inform him regarding the missing wheel well covers, which are not wear and tear parts of the vehicle, or some aesthetic issue, such as dents, scratches, missing floor mats (which were missing as well) but are an essential component of the vehicle that can prevent a potential major problem mechanical and/or electrical issues. His manager refused to correct the issue. Prior to the sale, the dealership touts a thorough inspection of the used vehicles that they intend to place on the lot for purchase. And, many times, dealerships will even go to the extent of taking a loss and not attempt to sell a vehicle if they identify any major issues with the vehicle. During the inspection process, the missing wheel well covers should have been identified and replaced, especially considering that the cost of the wheel well covers, despite their critical importance, is relatively inexpensive to repair. - I also called Jimmy and mentioned the oil change situation. He stated to me on the call that they usually do change the oil if it is needed during the vehicle inspection process. However, his manager denied the request for the single oil change because it was a month or so after the purchase. I do not see the relevance of this rejection because it is their standard procedure to change the oil when they inspect the vehicle before the sale. Also, covering the very minimal cost of an oil change would have fostered goodwill and good service after the sale. All I was asking for was for them to follow their own procedure, although it was after the sale. Look, I understand that we have to do our due diligence before making a purchase. However, the dealership, including its service department, not following its procedures, is just not good business. We will never return to this dealership or recommend them to any of our acquaintances. Texas Chrysler Jeep Dodge, please do better.

buyer beware buyer beware! True statement. I'm very disappointed in their service department. I…read moretook my 2023 Dodge ram longhorn in on December 20 because it was throwing a code. They did an analysis of it and told me it was under warranty and I said an appointment. I was told it would only take a day to fix. I had to cancel the first appointment because of work. I scheduled another appointment a month later on January 20, 2025. It took them four days to diagnose it the second time. I was told they were busy and understaffed several times. They did not return my phone calls whatsoever, even after promising me, they would call me back. In the last eight years, I have spent over $250,000 on vehicles between myself my wife and my family. That stops today. No more repeat customer from me. I will no longer recommend them to any of my many friends, or family! They would not give me a rental, and they are keeping the truck for over two weeks. Please note, they did offer me a one-day rental, but that does me or my family no good. I am highly disappointed with them, and will never use them again! It's already been eight days and I still have not had a reply from them. If I could give them zero stars I would.

We came in about 545 and they were closing at 6. It was very obvious we were an inconvenience and…read morethey were not interested in helping us. I know we were on the late side but a simple "we are closing but would live to help you tomorrow" would have gone a long way.

My husband and I were looking for a new car to replace our on it's last leg Kia. We got there at…read more9am on a Saturday expecting for a whole day of shopping and dealing with the dreaded car dealer guys. Everyone at Ryan O'Neal including Ryan himself were fantastic to work with. The whole process was easy and painless. We told them what we wanted, price range and features. The 1st car we saw we ended up going back and buying but not after we checked other car lots that day and were hassled and worked over and did not find what we wanted. I would 100% buy from Ryan O'Neals again.