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    Tri-State Ford

    2.8 (47 reviews)
    Closed 8:00 am - 8:00 pm

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    Michelle J.

    We waited 3 and half hours for our oil change on our F250, once we finally left we had a check engine light for water in our fuel filter called and they didn't have any answers. So my husband got under the hood because he has to work as well and couldn't take the truck back. They had left the fuel filter on top unlocked so fuel was just leaking all over our engine. Sensor for fuel filter under the drivers side of the cab unplugged. When you pay over $300 for an oil change you deserve better we will not be going back to this dealership. Also would like to add the stepped onto our bumper and left shoe prints We're worried they didn't even change the oil at this point because the new oil is black and shouldn't be.

    Valve cover bolt not tightened

    This business deserves 0 stars but that's not an option. Tri-State ford had my 2020 F-150 for 9 weeks and when it showed up it still had a check engine light and was leaking oil because it had several valve cover bolts missing and several other bolts not tightened. PLEASE DO NOT PURCHASE OR TAKE YOUR VEHICLE HERE. NOW THEY WANT TO CALL ME AND MAKE EXCUSES TERRIBLE

    Hands down, the best car buying experience we have EVER had.  Michael Bishop made this purchase fun, exciting, and truly one of a kind.

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    2 years ago

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    11 months ago

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    11 months ago

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    4 years ago

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    4 years ago

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    4 years ago

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    4 years ago

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    2 years ago

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    4 years ago

    Great customer service and quality of work On my F 350. Truck now runs great. Thank you.

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    Thank you so much Sam for the review!

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    4 years ago

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    6 years ago

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    3 years ago

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    4 years ago

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    5 years ago

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    6 years ago

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    Hannah N.

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    6 years ago

    James was very helpful in finding us a quality truck and a reasonable price. I was given what I wanted for my trade in as well.

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    6 years ago

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    4 years ago

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    4 years ago

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    7 years ago

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    5 years ago

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    5 years ago

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    9 years ago

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    4 years ago

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    7 years ago

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    10 years ago

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    7 years ago

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    Hannah N.

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    7 years ago

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    Hannah N.

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    10 years ago

    They always do a good job at Tri State Ford. I bought my F150 here and will continue to bring it here for service work.

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    9 years ago

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    10 years ago

    Great Dealership!!! Wacey and John are great to deal with, great experience and the second vehicle I have bought from these guys!!

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    8 years ago

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    5 years ago

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    7 years ago

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    7 years ago

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    Hannah N.

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    10 years ago

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    8 years ago

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    Page 1 of 2

    Ask the Community - Tri-State Ford

    Review Highlights - Tri-State Ford

    Dalencia answered our call for service on our F150 which was late in the day.

    Mentioned in 3 reviews

    Read more highlights

    All Star Dodge Chrysler Jeep

    All Star Dodge Chrysler Jeep

    2.5
    (22 reviews)

    This is a 5 star so far so good write up. My wife and I did business over the phone so as of yet…read morewe do not know how it will be in person. From what I can tell you the staff is polite, professional and easy to interact with. We are from San Diego and they had a vehicle that we wanted so we were willing to purchase out of state from their dealership. We had many annoying requests, but from the amount of money we were about to drop I think it was very reasonable. Salvador was very accommodating with our requests! Not once did he complain nor did he argue with us about those requests. He responded promptly and professionally. I'm used to dealing with pushy salesmen, but the staff here work at your pace! Hats off to these guys when it comes to doing business over the phone! Excellent to work with! We arranged a Pre-Purchase Inspection on the vehicle and they're more than happy to work with us on that. So far so good! I'll keep you updated after the 15hr drive when we get there and sign the papers. *7/5 update* Awesome... customer service is amazing. Wash and detailed the car, had a pre purchase inspection done on it. Garaged overnight before I drove home. They really treat you like royalty here. Salvador is the man! Thanks guys!

    The service department worked on our new Grand Cherokee on a Thursday to replace a damaged tire…read more On the following Saturday, we parked in a handicapped space and looked for our placard in the center console as per our usual habit, and it was gone! Some at the dealership had stolen the placard!! My husband immediately called our salesperson to investigate. Sometime later that day, he called us and stated that we must have "misplaced" it!! Absolutely not! We always keep the placard in the center console when it is not in use. So, on Sunday, I sent an email through the company's website to the Service Manager, explaining our dilemma. Someone had stolen that placard and they had a thief working in their service department. I did hear from their "Business Development Coordinator", translation office assistant, who very kindly said she would make sure my email would make it to the Service Manager's desk. After a couple of days and a couple more emails from me, I finally got a call from the Service Manager on Wednesday claiming to have no knowledge of the incident. This was the first time he was hearing about it! Geesh, what a liar! So, now, after all of my emails, I am dealing with thieves AND liars. Couldn't someone just own up to the theft? Apparently not! Couldn't someone just apologize? Apparently not! Needless to say, we won't ever go back to this worthless dealership.

    Tri-State Ford - car_dealers - Updated June 2026

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