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    AutoNation Chevrolet Amarillo

    2.2 (42 reviews)
    Open 8:00 am - 8:00 pm

    Services - AutoNation Chevrolet Amarillo

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    I had my 2020 2500 HD pickup in for service at Auto nation east AmAriola location. I specifically told them that the 4x4 low would not engage water pump was out parking break needed serviced and a new belt. So if your reading this and have common since you know that when a belt breaks it won't run the alternator that keeps the battery charged I was told that I needed a new battery that cost me $338.00 due to the current one being dead. i asked them if they would charge it and they told me no. i explained that the belt was broke and the pickup would still run it just wouldn't charge the battery. I also told them about the other problems I was having. I got a call from Chance in the service department saying my truck was done. I went a week later and piced my truck up. I ask if everything was fixed and they assured me it was. I asked what they found wrong with the parking break and 4x4 low. This is comical they said it was due to a low voltage lmfao I get in my truck and have all the same problems with a. new $338 dollar battery. I DONT RECOMMEND DOING ANY BUSINESS WITH THEM. if you have problems with your vehicle go some where else cause they won't fix the problem just clear codes and go on. Check engine light is on also right out of the shop

    I called the dealership at 3:30pm to inquire about a 2016 Chevy Camaro they had on the lot, I informed the salesman I live in OKC and it would be a 3hr 30min drive for me to get there and I wanted to confirm they had the car as I would be purchasing it today. I am pre approved through my bank and would be handing them a check to purchase the car. The sales man stated he needed to speak to his manager to confirm they would be open late enough as they close at 7pm, even though the website states they close at 8pm. 30 mins later and no answer and just so happens they can not find the original sales man I was speaking to. The new sales man again states they will be closing at 7pm and he will need to speak to the manager, I then waited on hold for him to come back and say we will not stay late and I would have to get there earlier. Well I live in OKC I can not just magically teleport to get there sooner. He then asked when my next day off was as "I get off to late to make it there before they close." I asked them to hold the car for me as I am pre approved and will be purchasing this car. I was informed they can not hold the car and i would have to wait and see if the car sells. Horrible customer service they would literally have to take my money and hand me the keys and they could not stay a few mins late to work with me. Even the worst of the worst dealerships will stay late to take your money. DO NOT GO HERE!!!!!!!

    Some of the damage after my wheel came off

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    The service department has the worst cusomter service I have experienced in a long while.

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    Ask the Community - AutoNation Chevrolet Amarillo

    Review Highlights - AutoNation Chevrolet Amarillo

    Review Autonation turned our thought, well our dream of owning a brand new Chevy Tahoe into reality.

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    All Star Dodge Chrysler Jeep - All cam journals are pristine except one.

    All Star Dodge Chrysler Jeep

    (21 reviews)

    The service department worked on our new Grand Cherokee on a Thursday to replace a damaged tire…read more On the following Saturday, we parked in a handicapped space and looked for our placard in the center console as per our usual habit, and it was gone! Some at the dealership had stolen the placard!! My husband immediately called our salesperson to investigate. Sometime later that day, he called us and stated that we must have "misplaced" it!! Absolutely not! We always keep the placard in the center console when it is not in use. So, on Sunday, I sent an email through the company's website to the Service Manager, explaining our dilemma. Someone had stolen that placard and they had a thief working in their service department. I did hear from their "Business Development Coordinator", translation office assistant, who very kindly said she would make sure my email would make it to the Service Manager's desk. After a couple of days and a couple more emails from me, I finally got a call from the Service Manager on Wednesday claiming to have no knowledge of the incident. This was the first time he was hearing about it! Geesh, what a liar! So, now, after all of my emails, I am dealing with thieves AND liars. Couldn't someone just own up to the theft? Apparently not! Couldn't someone just apologize? Apparently not! Needless to say, we won't ever go back to this worthless dealership.

    As an update: The reply here was all hot air. Multiple calls never returned. We were shunned and…read morethey refused to look at the car again. We ended up giving the non working car to the bank pretty much right after receiving it. SO now we have a voluntary repossession, and smaller bank payments on a car we could never really use, because the All Star Dodge sold us the lemon. Please do yourself a favor and don't listen to the hot air and empty promises of this company. It's not worth the risk!

    AutoNation Chevrolet Amarillo - car_dealers - Updated May 2026

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