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    Country with Integrity

    4.0 (4 reviews)
    Closed 9:00 am - 6:30 pm

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    All Star Dodge Chrysler Jeep

    All Star Dodge Chrysler Jeep

    2.5
    (22 reviews)

    This is a 5 star so far so good write up. My wife and I did business over the phone so as of yet…read morewe do not know how it will be in person. From what I can tell you the staff is polite, professional and easy to interact with. We are from San Diego and they had a vehicle that we wanted so we were willing to purchase out of state from their dealership. We had many annoying requests, but from the amount of money we were about to drop I think it was very reasonable. Salvador was very accommodating with our requests! Not once did he complain nor did he argue with us about those requests. He responded promptly and professionally. I'm used to dealing with pushy salesmen, but the staff here work at your pace! Hats off to these guys when it comes to doing business over the phone! Excellent to work with! We arranged a Pre-Purchase Inspection on the vehicle and they're more than happy to work with us on that. So far so good! I'll keep you updated after the 15hr drive when we get there and sign the papers. *7/5 update* Awesome... customer service is amazing. Wash and detailed the car, had a pre purchase inspection done on it. Garaged overnight before I drove home. They really treat you like royalty here. Salvador is the man! Thanks guys!

    The service department worked on our new Grand Cherokee on a Thursday to replace a damaged tire…read more On the following Saturday, we parked in a handicapped space and looked for our placard in the center console as per our usual habit, and it was gone! Some at the dealership had stolen the placard!! My husband immediately called our salesperson to investigate. Sometime later that day, he called us and stated that we must have "misplaced" it!! Absolutely not! We always keep the placard in the center console when it is not in use. So, on Sunday, I sent an email through the company's website to the Service Manager, explaining our dilemma. Someone had stolen that placard and they had a thief working in their service department. I did hear from their "Business Development Coordinator", translation office assistant, who very kindly said she would make sure my email would make it to the Service Manager's desk. After a couple of days and a couple more emails from me, I finally got a call from the Service Manager on Wednesday claiming to have no knowledge of the incident. This was the first time he was hearing about it! Geesh, what a liar! So, now, after all of my emails, I am dealing with thieves AND liars. Couldn't someone just own up to the theft? Apparently not! Couldn't someone just apologize? Apparently not! Needless to say, we won't ever go back to this worthless dealership.

    Cross Pointe Auto

    Cross Pointe Auto

    4.0
    (8 reviews)

    This will be the 10th vehicle we have purchased with Cross Pointe Auto. Thank Jose Meraz for…read morelistening and helping with the exact vehicle that meets our needs. We have had a wonderful experience for several years. Our two kids have made their purchase through Cross Pointe. We have moved away from Amarillo, but no matter where we live. We kept coming back. We have been treated VIP with Cross Pointe Auto. There's no need to travel to them. Jose makes sure our new vehicle gets delivered to us. Jose makes sure the car is at tip-top before delivery. We love the new car smell.

    So I bought a used car from Cross Pointe a little over a year ago. I spent 15,000 in cash for what…read moreI thought was a well-priced used car, with the only issues being a damaged console and a minor oil leak. However, when I went to pick it up, we discovered a rattle, which they told me they would pay to repair and sent me to a Kwik-I-Car. I was there all of ten minutes before the mechanic told me they couldn't do anything about it. The rattle was still there when i took the car to the dealership to get the oil leak fixed, and they told me they would get that fixed as well, no charge. So I sat for three-four days without a car, but thought it was fine. Then a check engine light came on. Que about a week of no car as they fixed all these issues. Then I went to pick it up, and Wallace the sales rep tried to refill the windshield cleaning fluid, only to discover the reservoir was badly damaged. So I have to get that fixed. I thought that was the end of it until today, when i tried to get my car inspected, only to discover that the horn had no wires connecting it to the steering wheel. I literally have been driving a car that is legally unable to pass inspection. I don't know if these guys just don't use good mechanics or are intentionally ignoring things, but being told "it's not like we haven't put any money into it" when i spent 15,000 of my own money doesn't feel great.

    Country with Integrity - car_dealers - Updated June 2026

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