The handsome seven year old was hungry after attending a dance party at his school. He said he wanted pizza and Round Table was nearby. So we stopped and ordered a personal size cheese bacon pizza. This place was the unfriendliest Roundtable I've ever been to. The guys in the kitchen didn't seem too enthusiastic about their jobs. No greetings when we enter. They seemed so busy when there was only three customers eating at the time of our visit. When the guy at the counter told the guy in the kitchen our order, he seemed to want to just do original crust. I just said yes because we were in a hurry and this order is for my son and I know he would be okay with original crust. We sat down and the table was wet and dirty. We went to the bathroom and it was okay. One of the soap dispensers was empty. We were promised 15 minutes since it was already in the oven and we got it in about 10 minutes. So hooray for that! The pizza was good. It's more than enough for a 7 year old. Of course, I had a slice. It was tasty and the bacon was plenty. So three stars. The tab was $7.99. I'd say not bad but I wouldn't eat a sit down meal at this location. This place just gave me an unappetizing vibe. read more

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Love Round Table, and love this new location. Immaculately clean, nice open layout, good customer service, and some damn good pizza. I came in her to get a small Chicken Garlic Supreme pizza with extra chicken on a skinny crust. They are pricey I will say, but damn they execute some good pizza for a chain. I also noticed how fresh and colorful the salad bar appeared while I waited. Definitely kudos for that. Walking distance to my house. Will be back. read more

Absolutely horrible service. Ordered a pizza for delivery, the guy delivered our pizza to the wrong house & offered to go get it back from the people he gave it to. Called the store for them to make a new pizza and didn't get it for another THREE HOURS. Staff was completely unhelpful and did not offer any discount or complimentary items, only that we come pick up the pizza we had ordered. Don't waste your time, get food anywhere else. read more

Had a hunger for pizza after picking up my kids from school. Ordered a pepperoni & sausage pizza, regular crust. 15 minutes, no problem. $16 for a small 6-slice pizza. ($13.99 + $1.59 for 2nd topping). Picked up our pizza and headed home. Initially, looked good but a small 9-inch pizza for the $16. Good spread of toppings. Original crust though was soggy. Cheese they used tasted funny - don't know where they source their cheese from. Very little sauce that I could see so I couldn't tell how good the sauce was, if there was any sauce underneath that cheese. (Note: a great tasting New York style pizza is all about the sauce and cheese) So my two kids and I shared six small slices. My son noted "we could have gotten eight slices of pizza at New York Pizza for $16." (Note 2: when you buy a slice of pizza from New York Pizza in Pleasant Hill for $4.25, it's like two slices of pizza everywhere else.) My kids and I rated this Round Table pizza a 4-4.5. And we are still hungry. read more

The WORST customer service EVER on Ygnacio Valley and Clayton Roads. This is the 3rd and last time they will disappoint me. Lost order, wrong order, and now an order that took over 2 hours and 3 phone calls to receive. Any compensation at all? No. read more

Stopped for their $10 buffet. Exceeded my expectations. Fresh well stocked assorted salad bar. Staff was nice. Restaurant spotless clean. Pizza bar was great! They clearly set out to take care of the customer! Well done! read more

I order online for delivery and it's always on time or early and the delivery driver George is always very polite and friendly with my son who wants to ask a hundred questions. Pizza is always correct and warm and the drinks are cold. If RTP wasn't so pricey we would always choose it; but often times the cheaper options wins. (price is my reason for only giving 4 stars) George deserves 10 Stars!!!! read more

Horrible service! Messed up on my 3 orders and one of them was given to me 1hour and 13 minutes after I order (6wings) the guy helping me out was trying to be as helpful as possible but the manager (a lady)was rude! At the end they tried to give me the pizza that I ordered and they gave it to me with a wrong item again! read more

Walked in at night around 945pm to order twists and they said they were out. Funny because I've worked at round table before and its very easy to prepare twists you use the pizza dough so if you're out of twist then you might as well close down because you can make any pizza either. read more

This is a review of the new Clayton Station location... They should be ashamed of their salad bar! My mother in law and I barely ate our salad bar because neither of us could find anything that didn't appear to have been there for hours past its prime. Some of it looked like it could make a person sick. The service was lukewarm at best and I got the impression they really didn't care if we returned or not. The only reason it gets 2 stars is because the pizza seemed edible but nothing special. I expected something better. I was very disappointed. My kids love pizza so maybe I will give it another try in a few months but I don't think I will chance the salad bar again. read more

1:30 PM on a Sunday with one table of customers. Should have been our first clue. Waiter messed up the order for our neighbors and got rude with them. All the unoccupied tables were dirty so I cleaned ours with napkins. The same waiter knocked over a full glass of soda on two people in my party, soaking their clothes. No apology and no attempt to help clean up. He did go to get some towels and then stopped to help a customer that just walked in, towels in hand, as we sat waiting in pools of soda! Water and soda still on the slick tile floor waiting for a victim when we left. Pretty pathetic! Does this place have an owner that cares? On the plus side the pizza was good. read more

I love this location. Super nice and I love getting the chicken club sandwich Not a lot of people know about that but it's so good. Good job guys ! read more

This pizza sucks . Also it's not even cheap. Ordered a few pizzas and they were cold and just didn't taste good. And they messed up one of our orders . Not worth it at all read more

What a joke. Ordered delivery from this location. Medium pizza and garlic twists. Seems like a pretty brainless order to me. But nope...pizza was delivered with no garlic twists...over an hour later. Driver was supposed to leave order at the door but stayed and demanded a signature even though they had already charged my credit card an hour prior. When I called them to tell them part of my order wasnt recieved they asked if i would like the rest of my order delivered....? I wanted it delivered the first time. Who hires these brain dead employees? How sad. Overpriced garbage pizza anyway. I'll stick to skipolinis or mountain Mike's or even a frozen pizza from Safeway. Much better than this incompetent excuse of a business. read more

Best round table there is! We've been coming here for 5 years. We love the new location and we love how they make us feel like family and they love our kids when we eat here! Always coming back here! read more

A couple of months ago, we visited our family in Concord. They ordered pan pizzas from this location. My husband and I escorted them to pick up the pizzas, and experienced T.E.R.R.I.B.L.E. customer service. My husband's cousin told the cashier that we ordered thick crust pizza. Manager takes a look and says that it is and there's nothing wrong with the pizza. We paid for the pizzas because we didn't want to wait another 45 minutes for new ones. My cousin asked, Next time, should I ask for a specific type of crust? The manager went back to the kitchen, rolled her eyes, and made rude comments to her employees in the back. My husband yelled out, hey, don't do that, manager never came out to apologize, instead stayed in the kitchen. The front cashiers agreed that their manager was in the wrong, unprofessional, and shouldn't have behaved that way. We have family members who are connected to CEO's, supervisors in the franchise. They agreed that this was unacceptable and will look into this situation. I wouldn't give this place a star, but unfortunately, yelp requires one. So, here's one for the cashiers in front who tried to help us. read more

Horrible. Usually one person working. Get quoted 15 minutes when you order online. Will usually take an hour to pick up. Unbelievably bad customer service or more of ownership/management. Kids that work there seem to be nice but not trained properly and read more

Ordered a pizza for take-out on a early Saturday evening. (Background: On the day prior (Friday), I went with my wife to dine in at this new location, and there were 4 or 5 children, maybe 5 or 6 years old, running all around the restaurant and screaming at the top of their lungs. No parental guidance anywhere to be found and the management did NOTHING to quiet the brats. So, we left and went elsewhere for our dinner.) Pros: None. Cons: 1) Pizza was a disaster. I asked for light cheese, and it seems they put EXTRA cheese instead. So, I had to do some serious pizza surgery just to be able to eat the darn thing. It was also slightly under-cooked, and the pepperoni was flabby. Not good. 2) The manager, (name redacted), was also the manager at the prior location, I believe, and I had numerous issues there as well with their pizzas. Delivery delays, incorrect orders, etc. Clearly the management is having issues with quality control. Verdict: *PASS*. I hoped the new location would be a nice addition to the Clayton Valley Shopping Center, but it is just sadness instead. Back to Skip's and paying a premium price, it appears. Geez, I miss Tavo's. read more

Thank goodness for an air fryer to make this mediocre pizza taste halfway decent. I'd expect more out of Round Table! Enjoyed it in the past and was excited for my kids to try..... thumbs down and won't be back! read more

Round Table Pizza is excellent-Prices high, but food is good. However my experience with this location got to point I will never attempt to eat here again. Tried to order a pizza on the phone, they asked I could hold, so sure, how long could it be? After being on hold 3 minutes, i hung up and went to Mountain Mikes.. I value my time-They don't value it, or me as a customer. Won't ever be back. read more

This take out pizza if not the worst that we have ever ordered was a close second. This was a featured large pizza that included mushrooms, onions, pepperoni, garlic and a few unexpected small pieces of sausage. The crust was dry and the toppings were meager and would fall off when trying to extract the extra thin and not completely cut through slices from the box. It was a total disaster and we will not order from this location again although it is close to our home in Clayton. Expected better and were very disappointed. read more

I'm a long time round table fan but I've had enough of this particular location which is located minutes from my home .tonight I tried to call in a order to pick up , was hung up on 3 times and heard laughter in the background, this is not the first time I've had a bad experience at this location, I will never return to this location !!!!! Ever !! Asked to speak to manger and they jus laughed. I'll be ordering from skips tonite , always get professional friendly service there !!! read more

If we could give zero stars we would. TWO extremely horrible experiences. These mindless employees need to focus on delivering pizza - not attitudes. Time #1 the place charged my roommate for ranches and the driver starts coping an attitude telling us we never ordered ranch - IT IS ON THE RECEIPT CLOWN! So now, Revoked tip! #2 we order an XL to be delivered and an hour and a half goes by - no pizza. Call in and the little punk on the phone has the audacity to tell us we never ordered a pizza. We've been charged on our credit card, so we're heated. Finally they say they'll deliver the pizza ASAP. Not five minutes later we Get a call saying "sorry, my manager won't give out a free pizza"... free!? What are you talking about! Charged $45 for no reason. Beware of this place! The management clearly hires incompetent employees with no customer service skills and will rip you off. Never again! read more

This place is newer and a lot nicer than the old location but really small compared. The pizza here is always fantastic and it's just so damn good! No complaints as I've ordered 3 separate times here for pick up and every time it's right on. read more

Round Table Pizza - Pretty lame pizza buffet. No more than 2 pizzas at anytime plus spotty old, brown lettuce..... between 12:10-1:10pm! - Pizza Near Me - Concord, California

I hate giving one-star reviews. But. We called at 4pm on a Friday to get two pizzas and wings delivered at 5:30pm. Well, it is currently 6:30 and, what do you know, NO PIZZAS YET. We called at 6:00pm and asked what was going on. They kept us on hold for TEN minutes, and then told us they were sorry the pizza wasn't delivered yet, it was "much busier than they expected". Now, we called an hour and a half ahead of time. And we asked for a specific time. So for it to be an hour later and we have no food, well, that's just the most pathetic thing I've ever heard. We have been going to the other location on Clayton Rd for many years, always did take-out, and that place had numerous problems as well. The food has always been fine, come on, it's pizza, but their service, the people working there, and the general attitude towards customers is about a 1 out of 50. I blame the management. Seriously, get your stuff together, or quit and get into something else because management for this place has no idea what the hell it's doing. read more

Italian garlic supreeeeeeme- or just pepperoni mushroom olive YUMMMMMMMMMMMMM check consumer reports July 2014- they're the top ranked pizza spot on the west coast! read more

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Even though it took an hour and a half to get my pizza delivered they accommodated me with $10 off my order! When the food got here it was excellent other times I must admit that the pizza sucked but other times it's great!!! read more

I freaking hate cold pizza, hate it!!!!!!!!!!!!!!! If wanted a cold damn pizza I would buy a frozen one for way less than the garbage I got!

I see why this place has such bad reviews; walked in, payed, and am told the soda machine is broken. Soda, and a tiny bucket of ice are placed at the register for ppl to fill soda. Seriously? You don't want to have someone come out and fix the soda machine?? I get in line for the salad bar and immediately notice the lettuce is brown and wilted; I mention this to the employee and mention that she should change the salad. With tons of attitude she tells me, "ok but give me a minute. " By far, the absolute worse round table experience I've ever had, hoping to never return to this one. read more

Awesome service!!! On a night when everything was going haywire the staff went the extra mile and deserves a round of applause for going above and beyond! Thank t read more

This place is horrible ! Ordered a pizza for pick up and they said it'd be ready in 20 mins a. Drive down there and it wasn't ready had to wait an additional 20 or 30 mins (40 mins total) they were not apologetic at all. While waiting I had to listen to the employees talk badly about there customers after getting off the phone with them. So unprofessional... As I was paying for the pizza the the employee asked me if I wanted my receipt and I said no thank you and his response was "good I didn't wanna give it to you anyways" .... employees are just so rude and unprofessional. will never come back I rather go to mountain mikes or Skippolinis where their service is good read more

Bin coming to this location for years notice there's a lot of new people also a new manager she is very nice the service is always nice and it seems to have gotten faster they make the best King Arthur read more

Where Is my Order? I called ahead, gave them extra time from when they said it would be ready and nada. I sit for fifteen minutes and you miraculously find it under the counter? Now it's luke warm. Never going here again. read more

We ordered a pizza three hours ago thought it never showed up it was sitting at our front door then we opened the door it was cold.called them back to tell them thank you they re-delivered a pizza and a salad your generosity was greatly appreciated thank you round table pizza. Thank you to the manager the people answering the telephone and the delivery person this is a five-star restaurant. They went way out of their way. Thank you very much read more

This Round Table is pretty sad when it comes to all the other pizza places in the area. The employees act like they are going out of their way to even take your order. Don't bother ordering beer here, they will give your 3+ inches of straight foam, every single time you order it, if they remember to even serve it to you. Right across the street is a Mountain Mike's which I have grown to love because their service is fast, courteous and not sloppy in delivery, at all. read more

This restaurant recently relocated from its old location on Clayton Road. The new manager used to work for corporate Round Table stores. And has she made a difference for the better. Talked with her about the changes (nice to have the manager come to the tables to check on service rather than be invisible). The new location is clean and bright. And the staff is actually customer oriented now. The old location we went to maybe once every few years, to see if they were any better, and they were not. The new place with the new manager, we have been there twice in the last two weeks. Service is pretty good, friendly. The salad bar is kept full and fresh, and one can make a very good salad. The pan pizza is very good. If you gave up on the old Round Table on Clayton, give this one a try. read more

Round Table Pizza is my favorite chain pizza. When I first arrived I had to use Edgar, do we all remember what Edgar is? This Edgar has something that I have never ever seen before...a sink in the stall area for guys....thank you Edgar and thank you RTP..... So I did mention that to one of the ladies working there. Well...when it comes to the food..what can I say...this is RTP a whiz bang deal for some darn good and salad. I know that I had plenty to eat as did Richard. I learned some history today..RTP started in 1959 in Menlo Park, ca.... read more

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I called in for a pizza on 9/21/20 and I have to say the young man who took my order was very polite. His name is Brain York. In this day and age you do not come across very patient or polite younger people. He was such a delight to deal with. I hope whenever I order again I get him, because some of them there are rude. All in all it was a great experience dealing with Brian taking my order and the pizza was pretty good as well. Keep up the positive attitude Brian York. read more

First let me start by saying round table is by far my favorite chain for pizza. But this one is a joke . Seen a employee not wash his hands after using restroom. Place was a mess employee just sitting around . Got my order all wrong wanted to complain to manager none around. Toss my pizza . Stay away from place it's disgusting. And love me some round table. I should call there corporate office . Not a good way to do business fire the whole crew . read more

I called tonight to order a pizza and I was put on hold 3 times for over 25 mins without anyone even checking on me. The fourth time I called and asked for the Manager I was put on hold again, so I hung up and ordered Wingstop. Once again this resturant was rude to me. I am contacting the District Manager to file a complaint. read more