Delicious food friendly staff . Eating in person is nice b/c of big windows . The bottled root beer is amazing

Oh No,... I can't even think about going back soon! We have been patrons for years and all has been very good but when you POUR salt on YOUR customers Food and you expect them to pay for it but only to get home and discover they have been Robbed ! Not anytime soon . read more

Been coming here for years, and they've never missed. Always consistent, always fire. Never had a bad cheesesteak ever. The Motown Philly? Always a hit. The cheesesteaks are bomb just the way I like them. Now, if you're getting steak fries, do it right order them well done with extra Guylic seasoning. Trust....by the time you get home you still have that crispness. That's just me but nothing kills the vibe when you have soggy fries : ( The staff? Friendly and on point. They get your order right every time. Feels like when you walk in they already know what you want lol. If you want a legit cheesesteak, this is the spot. Been rocking with them for years, and they still deliver : ) read more

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I've gone a couple time and it's always a hit. But today it was the opposite. First the employees working today woke up on the wrong side of the bed or something. I also asked for light cheese and it was drenched in cheese. Almost seemed on purpose. ****update no response after emailing them down below. Won't be back here ever again read more

It's my pleasure to leave a review for the Steak shop. They always make everything just right even when I'm taking half home they bag it up properly with a smile on their face. I frequent this shop and I love their FOOD and Service good job guys. read more

What happened to cheesesteak shop ? The meat is not the same not juicy and tasty like before . The large size is like a small now . Asked for provolone cheese and the cook hardly put any. I'm really disappointed with this place . Do yourself a favor and don't go to this location . I expected more . Train your cook better ! This sandwich is so dry no seasoning. I paid 47 dollars for 3 sandwiches. read more

The Cheese Steak Shop - Dry ass sandwich tasteless - Sandwiches Near Me - Concord, California

We ordered two regular size classic phillies. In one word- Bland. The cheddar cheese sauce was minimal, and most of it was on the wrappers and not on the sandwiches. Onions were few and far between. Both sandwiches were crushed on one end. The bread was dry and stale. The joke is on us because we spent $30 for two sandwiches that we picked up, not delivered. *UPDATE* 3/18/25 I emailed you on 3/16/25 at the address you gave and there's been no response. read more

The Cheese Steak Shop - Classic Philly - Sandwiches Near Me - Concord, California

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Very good! I ordered my cheesesteak sandwich (to-go) with just meat and cheese. You can get a five or ten inch sandwich. There was plenty of meat and just the right amount of cheese. The restaurant is a little dated but clean. The guy who took my order was pleasant. Minimal parking in the front which wasn't a problem as I found parking in the front. There's parking in the back as well. Definitely a repeat. read more

I used to eat these cheesesteak sandwiches regularly, but that last 2 times ruined it for me. 1st while eating there, sandwich was not tasting great. Opened it up to find lettuce, tomato and mayo...on my cheesesteak!! Nasty. Complained & the girl said she started one type of sandwich & then realized it was just cheesesteak and used the same bun!! The next time was to go. Got home and had small bone fragments in the 1st 4 bites I took. I called & complained. They offered to replace it. I was tire & frustrated. Told them no thanks. Trashed it & won't go back there again. It's too bad, because they used to be good. read more

Food is the best in Concord of all the Philly Cheese Steak chains. They serve their food piping hot and so as their fries. Service is fantastic and Ambiance is small but clean. read more

Was so delicious! Chicken Philly is my go to with onion rings! Definitely recommend this location

I'll just file this one under another guilty pleasure of mine. It wasn't until after I moved back to the Bay Area from Southern California that I tried The Cheese Steak Shop over 20+ years ago. In fact this was the exact location that I tried it for the first time. Since then I've tried several other locations. Food is pretty consistent across the locations I've visited and the service is good. Located off of Clayton Blvd it's on an older strip mall next to a donut shop. Meat, Melted cheese and bread is all it really is however somehow the end result greater than just the sum of its parts. The chopped steak hot off the grill stuffed into a roll on top of melted cheese makes this the King of Sandwiches! Once I crave one, no other place will satisfy my Craving!! They truly are addictive! read more

The Cheese Steak Shop - King of Philly - Sandwiches Near Me - Concord, California

This place rocks can't go wrong with a cheesesteak from this location. I have tried this location and Brentwood and seems to be consistent.

The food has gotten so much better! I definitely think who ever cooks the end of the week and weekends than the Monday Tuesday cooks. I will say it's a little over priced but what isn't nowadays. My ONLY complaint is that today I went and I got two sandwiches yhe same sandwich one for my daughter because she doesn't like the peppers only to get in the car and find that there were no peppers on my sandwich either so I went back in and asked for hot peppers only to be told they don't have any. Had he told me that when I was ordering I would have only ordered the one sandwich. Especially because he knew I only ordered the second sandwich because of the peppers and I asked for hot peppers several times. Other than that the food was great. But they should be informing walk in customers of the pepper shortage read more

My boyfriend was craving a Philly cheese steak one night and I had never had one. Now I love them! And we've only ordered from The Cheese Steak Shop. We've never been to the actual location and have only got them on door dash but everytime it has been so amazing. I love that they offer half sandwiches too because that's normally all I can eat. Highly recommend this spot! read more

Love the chicken cheesesteaks but wish the sizing was better. I usually get a large but it's too much for me. The regular, which is a half, is laughably small. The large is huge. The need for a medium is real. The photo only looks somewhat decent in size because of all the peppers stuffed in. Finished in about 4-5 bites. Needs to be bigger. Please create a medium size. read more

The Cheese Steak Shop - Without all the wrapping a regular is about 4 inches long. - Sandwiches Near Me - Concord, California

Pretty good cheesesteak. I got the Motown Philly. The sweet peppers threw me but were ok. Ask for lots of napkins. It was messy and the paper disintegrated. Luckily I caught it before the floor. read more

Terrible online order experience that a 30 minute phone call could not resolve. Incredibly disappointed and hungry. Would not recommend submitting an order online, the risk of it all going wrong is high. read more

Got the lunch combo which was a cheese steak n fries. This is what I got, might as well been a kid's meal read more

The Cheese Steak Shop - Sandwiches Near Me - Concord, California

No one makes a cheesesteak sandwich like these guys. Their logo states "May be Habit Forming " and it's true. Straight up, I don't care for sandwiches but I love these. Go figure. read more

Very good food and super filling if you're looking for a good cheesecake this is the spot... yasssss yummy will Be returning. Everything was fresh next time we are in town we'll stop and get some more yumminess Check them out read more

It's the Cheese Steak shop... been going here since I was a teen. It has always been good and never disappoints!!!

The Cheese Steak Shops suck so bad now. They used to be the best in the country. The days of the 15" are gone. Now they're tiny, skimpy, and don't taste nearly as good. To top it off, no Italian Hoagies any longer. I was hoping things would improve after their shift to crappy a few years ago... they didn't. Such a disappointment. Our 40-year old tradition is over. read more

My husband and I eat here often and it's always delicious. The cheesesteaks are hearty, the steak fries with the cheese sauce is amazing and the times that I've eaten in the restaurant, tbe service has also been great. One of my favorite spots! read more

Best cheesesteaks I've had in a while. I show everyone this spot lol. The cheesesteaks are amazing, the house made chips are bomb, and everyone who works here is cool as hell. Meet is cut and cooked to perfection--I mean everything is just so good. I'd say service can be slow but I always see them working hard to get orders done, so guarantee it's most likely just an understaffing issue and not anything to do with quality of their service. Pro tip: add garlic to the sandwich it turns it up! Photos don't do it justice. Definitely try them out! read more

The Cheese Steak Shop - Classic Philly Cheese Steak, House Made Chips (Regular), Steak Fries (Regular). - Sandwiches Near Me - Concord, California

I have coming here for years. Absolutely the BEST. The manager calls you by name. Just makes the taste buds water

Yeah... 8 bucks gets you this. Wanted to cheer my grandmother up. How in the hell do you charge that for this? Cheese was an afterthought, a blob in the corner. CAUTION: May piss you off. Gone are the habit forming days. Too bad the stopped making the cold sandwiches. We are a Philly transplant family so this has been our go to.. not anymore. You should stop depending on the Liberty Bell to sell your cheesesteaks... nothing Authentic about this place now. Skip it.. read more

The Cheese Steak Shop - Sandwiches Near Me - Concord, California

Every once in a while we crave Philly cheese steak sandwiches. These are stuffed with thinly sliced beef sirloin, melted cheese, and hot and sweet peppers on toasted Italian rolls. Stick to your ribs type of sandwiches. The Motown Philly includes sautéed mushrooms. Mmmmm...Super satisfying. They also offer unique varieties like the Pizza Steak or Sizzlin' Pig (bacon!). This is a no frills shop. Service is quick and friendly. And the prices can't be beat. There is parking out front but if it's full there is additional parking in the back for your convenience. read more

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I am in charge of ordering lunch for 50 people on Saturdays. I was able to order the food i needed and get it hot when promised. Thanks for the excellent service!! read more

The King of Philly with peppers was a great cheesesteak sandwich! Also had the curly fries which were crispy and tasty! Prices have gone up, but overall a great experience! read more

The bread is soft and savory, with a slight hint of butter. The meat is tender and seasoned well. When both are topped with melty gooey cheese, grilled onions, and tangy sweet peppers it's pure perfection. I ordered the large classic and couldn't believe how big the thing was. I found the meat to bread ratio to be on point. I also shared a Philly salad with chicken and I was blown away by the quality. Leafy greens and arugula, topped with tomatoes, peppers, mushrooms, fresh tomatoes, and cheesy tender chicken. I don't do fast food and had been trying to figure out what I could pick up for dinner in a bit of a hurry and not break the bank. I am so glad the cheese steak shop is here. My order was ready in a flash and I walked out almost under $20. Please tip these guys they are working hard and doing a great job. Fantastic food and value, that's 5 stars in my book. read more

We've been coming here for years and through the pandemic we have been ordering via Doordash. This time we stopped in for a late lunch today. My bf ordered a philly combo with fries. I ordered the gilroy combo with onion rings. The sandwiches were ok, very pricy but good. The onion rings were extremely greasy and had a sour/rancid after taste. I let the manager on duty, possibly owner, know he and perhaps his wife only defended them saying they just came in the other day and they'd check the bag later ( which means their cheap frozen rings). No apology, no substituting something in its place or no refund. I bet they don't check the batch nor fry up themselves a sample to test the quality of the product either. They simply do not care. Those onion rings are gonna ruin the oil. I'll take my money elsewhere, to a place that actually gives a darn as this place sure doesn't. I wish I had read the more recent reviews before venturing here. Wow!! This place has really gone downhill. read more

Posted hours (both online and on the door) are 11am-9pm. I arrived a bit early so I sat in my car until 11:03am, then went in to order some lunch for my husband and myself. They were still closed, but I saw two people behind the counter so I figured they just forgot to unlock the door, right? Nope. They looked at me and shook their heads "no." I then sat in my car for a few more minutes to see if perhaps they would open. They didn't. So... update your posted hours or open on time, so people don't waste their time. ‍ read more

Use to be a jem. Its been awhile since I have been here. It has definitely gone down some. We were the only two customers in the building. Service was slow. Food quality was poor, and best was the employees blaring TV from their personal phones, and other stuff. read more

Great sandwiches. Speedy service and clean restaurant. Not too busy at noon hour. I'll be back.

I wanted a Philly cheesesteak sandwich so I normally go to the Oakland location but because I live in Concord I wanted to try Clayton. The fries tasted as if they were cooked in old oil they were brown with residue on it. The Philly cheesesteak sandwich was dry and was not cut all the way down the middle the third of the sandwich was not sliced just dry bread I asked for extra peppers they gave me globs and globs of peppers which they were cold. I was not satisfied with my experience at all. Disgusting. The one by Lake Merritt always good! Check out pics! read more

The Cheese Steak Shop - Dirty oil fries - Sandwiches Near Me - Concord, California

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Good ole cheesesteak! One of my go to's, instead of a burger and I get the one loaded with garlic cloves! Stand back it's pretty good.

I went to The Cheese Steak Shop the other day not knowing what to expect. Once I got there I saw the menu and everything looked amazing! I got the King Philly Sandwich with a side of fries. The sandwich came out pretty quick, which I was excited about because I was super hungry. It was pretty big with A LOT of cheese, just how I remembered it being made in Philly! The steak fries on the other hand weren't the best, they tasted very plain and could tell they have been frozen for a while. The service itself was decent but the lady at the register seemed to not know exactly what she was doing, but she was super nice. I told my family about The Cheese Steak Shop and they are excited to try it!! Thank you! read more

The Cheese Steak Shop - Sandwiches Near Me - Concord, California

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Delicious cheese steak sandwiches with good fries. Portions are good and filling and with the flavors, a good value. Ambience leaves something to be desired which is why for dine in I give it 4 stars. read more

The Cheese Steak Shop - Soda with view of Clayton - Sandwiches Near Me - Concord, California

What a difference. I visited the shop on Clayton road one more time after I said I wouldn't. I am so glad I did. The sandwiches were back to the way I LOVE them. Fresh with lots of cheese. This is a perfect example of giving second chances. Thank you for renewing my love of these sandwiches. Btw I usually call in and just pick up this time I waited while they made my order. I was able to see how hard they work. Very well oiled machine and respectful of each other under stress. read more

The Cheese Steak Shop - Philly Cheese Steak sandwich - Sandwiches Near Me - Concord, California