Papa Johns Pizza

New ownership SUUUUCKS. They accept way too many orders; sandwich consistency has gotten worse, and…read morewait time are terrible. Have been waiting for 90 minutes; which is the new record, up from an hour last weekend... This used to be a locals spot, they blew it up and never get it right. Travesty. #BringRobBack.

Stopped by on a Sunday around 2pm and immediately got hit with the delicious smell of a deli. A…read morecozy sandwich shop with a couple indoor tables and a lot more outside seating. A lot of options in sandwiches, chips, and drinks. #5 California Club - loaded with turkey and the perfect amount of crispy bacon. Got it on a toasted Dutch crunch roll that brought it all together. #15 Avocado, Sprouts, and Cheese - On a soft wheat roll with the crunchiest cucumbers. All veggies were very fresh Parking was limited with a small parking lot in the back and street parking. Welcomed by friendly staff that grabs your order over the counter and then they send you to get in line to pay at the register. You can also place online orders. The wait wasn't too bad on a Sunday afternoon and definitely worth it. Easily became one of my new fav sandwich shops!

Menu (Feb 2025)

The 1 1/2 W/ Xtra Salami (Fav)

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Line out the door

World Famous Hotboys

4.2(679 reviews)

0.5 mi

Not as good as the Oakland location but you really cannot beat hotboy's seasoning and chicken…read morequality. I love how they do not skimp on the sauce or napkin. Interior design is very 90s arcade, retro? Lots of seating, parking and lots of bathroom stalls. They even have outdoor seating, make sure you place you orders online because they get very crowded (for great reasons).

I went here with a co-worker who knows I like hot food, and also warned me that Memphis hot chicken…read morecan beat Thai spicy. They were nice enough to let me sample, so it could calibrate. I went with spicy (spicy plus seemed like it might be too much). I ordered the chicken strips with fries (dusted with the mild spice and quite good). The strips were tender and juicy. And the spice was good, with a sneaky, slow, lingering burn, but not a lot of complexity. . Very good. Very casual. You order at he counter, and get a basket of food pretty quickly.

Mural outside

Very disappointing! Did you think to drain the oil jut a bit before boxing?

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Vibe

Slice House by Tony Gemignani

3.9(1.1k reviews)

0.4 mi

I went here with my sisters and my niece last July on a Saturday and what this amazing place had to…read moreoffer was spectacular. Lots of people were here during a day in Walnut Creek. We came here because my sister remembered seeing this place every time we drove by, so we just had to stop by. I got the Hawaiian pizza Detroit style, and when it came out, boy it was pretty big. Service was amazing too.

This is the best takeout pizza in Walnut Creek, BUT I just ordered my last pie here. The pickup…read moreline is simply too chaotic, with rude DoorDash delivery men elbowing their way past normal customers. And minus another star for no apology for a pizza that was thirty minutes late out of the oven. Get it together, Slice House. I think it's time to give other Walnut Creek pizza places another try.

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Shake Shack Walnut Creek

2.6(291 reviews)

0.5 mi

We dined in here once and then got catering for a child's birthday party…read more Parking: 2 stars. It's downtown WC, so parking is in garages or metered parking. This is yet another reason why I preferred our catering experience to our dining experience on-site. Food: 3.5 stars. The grilled cheese was like a cheese pancake, noted my oldest. It was also on the small side. The mushroom burger was good for a vegetarian burger. Shakes are deliciously rich and creamy, even after sitting in the fridge the next day. The mac n cheese does not come with toasted breadcrumbs, despite the menu description. Chicken bites were good. Value: 3.5 stars. It really depends on what you get. The price for the grilled cheese is high, considering what you get. The other items are more reasonably priced, certainly not cheap, but they do use higher quality ingredients. The catering fee is a steal. Service: 5 stars when you get a human. We had chicken bites, mac n cheese cups, and shakes catered to our event. Oralia was terrific! Called me in advance before she left, dropped it off in a timely manner, and helped set up the food even though there were assistants at the party. I had some specific instructions for the shakes and they were done accordingly. Although dining in gets very little customer service, I was pleased with our catering experience. It's somewhat of a mixed bag, but the catering experience is significantly better than the dine-in experience.

Surprisingly Location wise it's easier from Oakland to the Walnut Creek location than the Berkeley…read morelocation. As far as the food it was okay, but a little too rich for my taste. It maybe semi fast food, but to me in&out wins this vote in this debate. Service is meh, but than again that's my experience.

Interior

Reeses my all time favorite candy

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Black & White Shake

The Cheese Steak Shop

3.9(314 reviews)

0.6 mi

My order was amazing today flavorful next Iltime I should get king size it so good and add hot…read morepeppers very good portion so worth 16 or 17 dollars staff was helpful because I never been here I will def be back next week

Just as good as the Lakeshore spot. Same craving-worthy cheesesteaks on a real Amoroso's roll. I…read moreget the double meat with provolone and American instead of Cheez Whiz every time. Order on the app for pickup, and the frequent flier perks are worth it. Best taste of Philly outside of Philly.

Inside

Pat's BBQ (@joeynht)

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Dining area

Tacos Walnut Creek

4.0(570 reviews)

0.7 mi

Family-owned & operated

Vegan friendly

I love Tacos Walnut Creek! Very tasty Al Pastor tacos! I've…read moreenjoyed everything I've ordered there. The salsa bar is great too. Try the pink salsa if really want something HOT;) Enjoy! You'll love it!

When I walked in to pick up the food the atmosphere was pleasant, definitely crowded. Liked the…read morecool aesthetic. Customer service was slightly above average. There was a salsa bar, which turned out to be the best part. This place could never be a 5/5 right now for me based on the fact that I went on the restaurant website and was charged an extra $1 for lettuce and another $1 for cheese. Made no sense to pay for elements of a burrito that make a burrito what it is. Regardless of the economy lettuce and cheese should never be something you pay for in addition to the burrito. Let's not normalize paying extra for basic stuff. After I left, I went home and I ate the Super Burrito and Street Taco, both Carne Asada. Was it decent? Yes. Was it amazing? No. This is basic Mexican food at its core. The red sauce (not the super spicy crushed pink sauce or pico de Gallo) tasted fire. Whoever is in the back making that is doing a good job. Could be a tad smokier, but that person is doing some heavy lifting. The taco was decent, something I can make. The burrito was actually pretty good, but one side was cheese, guac lettuce and on the complete other end it was asada and beans. I never could take a bite with all the ingredients in one chew. Overall, could be better, but the free tortilla chips were a nice touch. Idk it was a pretty basic experience overall. Paid around $30something bucks for a Super Burrito, Taco, and Agua Fresca that could probably feed two and provide a little drinky drink. 3.45/5

Al pastor slow roasting on the (Trompo)

16ibs of cuteness VS 80ibs of Deliciousness (al pastor)

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Qusabirria order

Kinder's Meats Deli & BBQ

3.9(496 reviews)

1.3 mi

Kinder's will always have a place in my heart. Ever since the Benicia location shuttered, the…read moreWalnut Creek location has been my go-to. The food is objectively good, and service is great. I've had most of the meat options over the years, but I always seem to land on the 'Ball Tip Sandwich' with sides of baked beans and macaroni salad. The meat is seasoned perfectly and the sandwich bread is actually one of the main characters. As great as the dining room space appears to be, I almost always take Kinder's to-go. I would certainly recommend this place for an awesome bbq meal or catered event.

Only took 8 hours to get here (Drove from San Diego) and it was great!!! They were out of brisket,…read morebut the ball tip and pulled pork were very good!

New kinders!

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Deli items

Gott's Roadside

3.4(986 reviews)

0.3 mi

Ah Gott's-- a California micro chain, brothers who bought a roadside diner and turned it into…read moremultiple locations in the Bay Area (always welcome fact checking). It's not somewhere you got your way to find, but if you're in Walnut Creek downtown area hanging out or shopping, it's a good option to swing by and eat to relax and/or catch up with friends. Ask for extras of the house ranch. It's great to pair with the burgers. California burger (17.99): only burger I've tried, it's solid but the meat is on the drier side and l expensive for what it is Vietnamese chicken (15.99): most popular salad, pretty good Citrus and avocado chop (15.99): refreshing and all the ingredients work well together. Taste wise I still think the Vietnamese chicken is better though. Garlic fries (4.99): they are good, but a bit greasy. They pair well with the house mustard.

Service is main reason for rating. Food: got Asado tacos -…read morewhich are grilled taco's. (2) they were good - and while served with a small cup of sliced jalapeño's and limes; it was missing some sort of Aioli or spicy dressing Ambiance: nice big place, clean. Good menu display, large variety of items Price: a bit high priced - my 2 taco's and 1 drink came out to $23.59 Service: Hostess greeting me was very pleasant, and informative. My first visit and she explained how it all works; politely and very agreeable. Fortunately, even though it was noon; I was only one at the desk and she could spend some time. As I walked away, I saw a crowd of folks walk in and start lining up to order, so I got in just ahead of the lunch rush. Got my pager, my napkins and a table. Soon I saw a mother, her daughter and child sit nearby. I noticed because they were at the register as I was finished with my transaction. Soon they had their THREE items in front of them, enjoying. OK, sometimes that happens, they all had burgers & fries; maybe fish tacos take longer? But as I continued to wait, I thought I didn't know how the pager worked, so stopped another very polite, agreeable young girl wiping tables if the pager was supposed to buzz when ready and she confirmed. Still I waited. I arrived at 12Noon and it was now closing in on 12:30pm (for 2 fish tacos???) Finally I went up to the Pick up desk to ask about it. Perhaps an error in the kitchen and mine was forgotten - it happens. She looked at the pager (302) and clocked they were putting out orders in the 500 range and went back. She said it was being worked on now and would be out "shortly". Again I waited another 10 minutes and again went to the Pickup counter, same girl took a look at me and said it is "coming up now". I mentioned that it was really taking a long time. So I decided to camp out and wait. A few minutes later she came out with the taco's and told me that current process time was 15-20 minutes and it was exactly 20 minutes to prepare my taco's. It was the "we did nothing wrong, we are within our acceptable limits, so no complaints from you" attitude that was irritating. I wasn't about to get into disagreement about the time I placed the order vs. now - I didn't have the receipts to back up my timeline - I doubt she did too. My sense is that my order got forgotten, and coming up to ask about it, discovered it and they quickly made the order. Had she merely apologized for the oversight, I could have been polite and accepted it as "stuff happens". I'm not on the clock, didn't have to be back at work - so easily an oversight I could deal with. But instead she made it far worse with her attitude. No one ever told me it would take 15 - 20 minutes - what if I was on a lunch break, that would eat up most of the break time. I get it, working with the public in food service can be extremely challenging at times. But a simple apology for the time inconvenience can soothe a lot of negativity. And that Mother, daughter, child who came in after me; and had a full meal of hamburgers, fries and a drink? They were completely done, and left the table as I brought my taco's back to my table. It definitely wasn't 20 minutes.

P/u station

Yum

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Half n half soft serve

Starbird Chicken

Love the chicken but hate the fries. They are soft and soggy by the time I drive home - only a five…read moreminute drive. Even when you eat there they are very soft and have no crispness to them unlike the chicken which is very crispy. Fries definitely need to be improved.

I want to give a shout out to Betty who was SO great to work with at this location. I am a sale rep…read moreand GrubHub bungled my order, left most of it on the counter at the location & refused to remediate. I ended up paying twice for an order for a doctors office & Grubhub was abysmal. They refused to refund the forgotten order....But Betty - she personally called me to offer her help and solutions, and spent time on the phone advocating for my. She offered to assist and she personally made a huge difference. The food was of course delicious, but Betty saved the experience for me with her proactive, helpful service and follow-through. Looking forward to using your restaurant for catering again soon!

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Chick-fil-A

3.5(930 reviews)

2.1 mi

Five stars for this Chick-fil-A it's always busy but they always get the order correct and it's my…read morefavorite one in the Walnut Creek area service is great. Food is good. Nothing to complain about! Also the chicken waffles is gas, especially for breakfast. You gotta try it.

High quality food and service! Very clean and nice inside. One of the best chick fil a locations…read moreI've been. Thank you to Lin for bringing my girls coloring pages and crayons and being so sweet! Made our whole night and experience.

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23 reviews that are not currently recommended

The reviews below are not factored into the business's overall star rating.

Karen R.

7 years ago

BEWARE! I have eaten at this Papa John's Pizza twice and both times they double charged my credit card. When I asked to have the double charge refunded back to me (which anyone would do), both times I had to follow up several times to get my money refunded back to me. I was nice both times this happened. However, when I called another time after that to request a delivery order, they put me on hold for a long time. So I hung up and called back. When they answered my call, they were very rude and told me they couldn't serve me and hung up on me. I was upset since I did nothing wrong and I wanted to know the reason why they said they couldn't serve me. When I called back to ask why they wouldn't serve me, they told me they couldn't serve me because I was "trash". Unbelievable!!!!! So unprofessional!!!!! I wouldn't give this place any stars except that I have to give something so the review can be posted. I would give this place zero stars because the staff workers are verbally abusive and extremely unprofessional. I have never dealt with anything like this from a restaurant. They are the ones who tried to double charge me twice! SHADY!!!!! read more

Daniela R.

3 years ago

PLEASE! If you considering work here DON'T do it I worked for them for like a month and decided to quit for different reasons but the owner doesn't want to pay me the hours I worked and the tips I made for that period of time. I tried to talk to him in person but he acted as a child, he was ignoring me all the time and he said he won't pay me tips because "their policy" that I didn't work for a long period of time and that he gave that money to the other employees (which is not true, because I asked them). Working many hard days until 2am and don't get paid it's not fair. It's the owner of Papa Johns Walnut Creek, the one in Concord, one Kabob restaurant as well and a couple more in Concord. read more

Adam B.

11 months ago

I scheduled and paid over the phone a day in advance for 10 boxes of pizza for a party. I even confirmed the exact time with the manager. The order never arrived. When I called to ask what happened, they told me they were sorry but didn't know what to do because the driver didn't show up. I was left without the pizza in the middle of my event, and it caused a huge problem. This was extremely unprofessional, and I truly do not recommend this location for any future orders--especially for parties or time-sensitive events read more

Lilly F.

10 months ago

I placed my order through the Papa John's website and was genuinely impressed with how fast everything was. My customized pizza was ready in just 15 minutes, and they followed all of my requests perfectly. The staff was very friendly when I came to pick it up, and the whole process was quick and easy. The pizza was delicious. Great service and a great experience overall. read more

Bobi M.

2 years ago

What truly sets this pizza apart are the unique toppings that make every bite exciting. The combination of spicy pepperoni, sweet caramelized onions, and earthy mushrooms provided a symphony of flavors that danced on my palate. The addition of fresh basil leaves added a lovely aromatic touch, bringing everything together perfectly. read more

Boris N.

8 years ago

This is my favorite pizza place. If you want to have fast delivery or a pick up this is the place. I like there combo and six cheese pizza. By the way don't forget to add three cheese to your favorite pizza it gives you so much more flavor. And cheese sticks + the chicken wings delicious. Thank you. read more

Katherine G.

407

3 years ago

Papa John's sets the gold standard for pizza delivery. Their impeccable customer service ensures every order is accurate and delivered with a smile. The pizzas arrive piping hot, with fresh ingredients that never disappoint. A true five-star experience from start to finish! read more

Tom K.

11 years ago

Best customer service and they always get my order right! Super nice employees :) They have tables inside so you can eat there with your family...and it's CLEAN! I think they serve the best pizza EVER!!!!!! read more

Sunny P.

8 years ago

Best pizza in Walnut Creek ,tried so many Papa johns but the one on Newell ave is the best ,loaded with cheese and toppings ,friendly staff and fast service,highly recommended for Pizza lovers read more

Jess H.

6 years ago

Less then 10 dollars and 10 minutes and I get a big delicious pizza for lunch. The guys who work here are also super friendly! Thanks for lunch guys! I will be back! read more

Naser H.

1 year ago

One of afghani man here with hat he is very rude and very very bad behavior with customer and when you call also i never go again they are very rude people read more

Steve H.

8 years ago

I ate Papa John's for dinner and when I woke up in the morning it tasted like I had eaten a dick (not a guy named Richard). Fuck you papa john's. read more

Mona M.

7 years ago

Literally the only place I will get my pizza from! Everything is perfect about this place & I will never get get my pizza from anywhere else

Jesus F.

5 years ago

Bugs in pizza not everyone washes hands intact it's not Evan Enforced boss willing to tel at customers if they complain or ask for discount

Elliot G.

5 years ago

The employees don't wear masks? We are in a pandemic... you are in food service. Gross! I wish I could get my money back.

Gabriella G.

6 years ago

Went my pizza tonight and Momo was such a great help! 10/10 would recommend!! The combination pizza was amazing! read more

Melissa M.

5 years ago

Very good customer service!! Very good experience! And the food was cooked amazing :))

Victoria L.

13 years ago

Staff is very nice and helpful, pizza great and the price was right,

Nickolay M.

4 years ago

Worst customer service of any pizza joint in Walnut Creek.

Anthony H.

9 years ago

Have ordered many times, great pizza and service!

Papa Johns Pizza - pizza - Updated October 2026

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We wanted pizza from somewhere different. This spot reminded us of NY style pizza, so we went with…read moreit. We ordered a large pepperoni pizza, salad and wings. Yup.. we were starving. Everything was hot and delicious. I like that you can sign up to receive points with each order that leads to discounts.

Our favorite pizza place in Walnut Creek! And we love pizza. The pricing mixed with the delicious…read morepizza makes it a well rounded win-win. I can honestly say I've never been inside so I can't speak on the ambience, but their pizza is poppin'!

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When you drive by a new establishment, try it out, and discover your all new favorite by-the-slice…read morepizza place. I was around Kaiser and caught eyes on panCoast. Made a note to stop by after a very thorough Yelp search. The slices of pizzas look amazing and I enjoy New York style since it's the absolute perfect ratio for topping lovers. I was originally planning to have pizza dinner on a Friday night but was already in downtown Walnut Creek. Decided to stop in. Upon entry all of the staff, from the chefs to the gentleman behind the counter were in good moods. Definitely a great sign of the good that was to come. The person who helped me with my order (sorry I didn't get your name) was super cool. Ended up leaving with three slices of pizza. Now if you know dtwc, you know there are countless options for pizzas and Italian food. I would still urge you to try panCoast. Great vibes with a small business feel. It offers fantastic options, by-the-slice, and you can totally taste the fresh ingredients. Totally thrilled with this discovery!

I ordered a simple cheese pizza from here from Doordash. The pizza is was a good cheese pizza. It…read morewasn't gooey, like paper when you folded a slice or full of oiliness. It was just right, hit the nail on the head. I haven't been inside, but am looking to my first dine in meal. The servcie is was prompt. I didn't have to wait for my food.

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Edit - The 5 Stars are for Tyra, not the establishment or management…read more Shout out to Tyra out there in the heat doing her best to get everyone's order and try to stop others from jumping the line. Typically you see more than one person working the drive-thru line, but today it was all her with no help. Get it together management, get this girl some help. Even with being overwhelmed and hot from standing in this heat, she still provided excellent customer service. Mahalo Tyra for putting up with this madness, you deserve a raise.

Went to the drive-thru, and everything was going well until I got to the second window to pick up…read moremy food. Melanie was giving me straight-up attitude when I noticed my drink was only halfway full, like someone had already drunk from it. I pointed it out very politely, but she looked annoyed when I mentioned it. She then went over to another employee and covered up what they were doing with my drink. I don't know if they just added more ice or did something else to it, but honestly, this was way worse than giving me a fake $5. When I proceeded to ask for more sauce, she responded rudely and nastily, "How many?" She looked extremely annoyed that I even asked. She gets paid too much to be acting like this.

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Tasty New York style pizza and great friendly service! The pizzas remind me so much of the pizzas…read moreI used to eat in NYC.

After years of being a loyal customer I have to completely pan iSlice Concord. The store and staff…read moreand the pizza was always good, quick and convenient. Until now...., A month ago I had to chase the delivery person down to get my pizza. Today 8/6/26 the pizza driver showed up with a "slice" of pizza instead of the 18" pie I ordered. Common sense people. Obviously no quality assurance as drivers are picking up. This shift to what appears to be a new driver delivery service or a degraded version of the old has caused iSlice to lose a customer of many years. It had its time and now it's gone downhill.

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This place freakin' rules!!!…read more The pizza is pretty great on its own! But I really come here for the pasta! Very few places around can give you take-out pasta for a reasonable price. I work a few blocks away and I'm always in the mood for pasta. So I order ahead while I'm closing up shop and come to pick it up! The pasta is amazing! The penne is my personal favorite but the pesto and lasagna rule so hard! The baked raviolis are also an amazing appetizer!!! I've gotten food here probably 6 times in the last month! It is so freakin good! Just go here! It's amazing. Support local shops!

We recently moved nearby and decided to stop in for dinner to support a small business before…read moreheading to a corporate pizza chain. Choosing New Year Pizza felt like a no-brainer. Walking in, the shop was small and cozy, but it quickly felt crowded. There were several teenagers squeezing past customers, getting into people's personal space, grabbing drinks without paying, and heading back outside. We figured this must be a common occurrence since no one seemed concerned. We ordered two drinks and a small pizza for a little over $31. The food came out hot and fresh, although the toppings slid right off the pizza because it was so hot. Clearly we didn't wait. Unfortunately, just before finishing our meal, we found a hair on the last slice. With our luck, it had to be the last piece. I brought it to the gentleman in the back and tried to keep the mood light. I jokingly said, "Yeah, looks like someone in the back might be losing their hair." Instead of apologizing, he slowly walked away and simply said, "I'll get you next time." There was no apology, no effort to get our name or number, and no attempt to make the situation right. Why would we trust there to be a "next time" when this was the perfect opportunity to show good customer service? A sincere apology should have been the bare minimum. Since none was offered, I asked if they could comp the pizza, which is a common way restaurants handle situations like this. Looking back, I wonder if my joke was taken personally because the two men working appeared to be balding. Oopsy. If so, that wasn't my intention, I was simply trying to lighten an awkward situation. He said he couldn't refund the pizza but offered to make us a new one. We waited while they remade it, and just before we left, we finally received a simple apology. Mistakes happen in every restaurant. What matters is how they're handled. Unfortunately, this experience left us disappointed, and because of how it was addressed, we won't be returning. We genuinely wanted to support a local business, but customer service matters just as much as the food. Please do better.

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