Waxing at Ross Nails is terrible. The owner did not honor the pricing posted and did not communicate about the high extra charges. Do not go there for waxing. read more

Such a comfortable and enjoyable manicure and pedicure. The prices are posted and reasonable. I highly recommend it!!!

Very friendly couple with lots of smiles. Quiet soothing atmosphere. I will continue to go.

I've been coming here for almost a year now and each time I'm overly pleased with my mani/pedi. Their attention to detail I have not found in other salons. Since moving to the area over ten years ago, I've bounced around other salons and found them to be rush-rush & sloppy. Not at Ross Nails! They take their time which results in a relaxed experience and detailed result. Clean salon and very sweet & professional customer service too. read more

Wonderful experience at Ross Nails yesterday. Tang was so professional, attentive, and thorough. I hadn't been there in at least 5 years but found the salon to be so clean, welcoming and peaceful. I got a classic mani-pedi and couldn't be happier. read more

I went here for the first time and paid $75 for dip nails, but within one week three nails had fallen off. This has never happened to me at any other salon. Go to another salon that cares more about quality and customer service. read more

Ross Nails Spa - Nail Salons Near Me - Ross, California

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Love Ross Nails Spa! Wonderful family business with exceptional service. Give them a try. You will be happy you did.

Long time customer but won't be back after my recent experience. Cut my cuticle while getting a gel manicure making it bleed (and hurt too), bullying me about not being a loyal customer and going to many different salons. I actually only frequent 2 saloons based on my 50 plus hour work schedule ( this being one of them) . Ridiculing my other manicurist work and wanting to know the name of salon. Who cares? Is it her business? Kind of like when you go for a hair appointment and the stylist bad mouthing the other person whose been doing your hair. Always a bad sign, no one wants hear it. Finally, she was rough with nails the entire time. I don't know about you but when I go to get my nails done, it's an hour I need for rest and relaxation. This experience was anything but that. Never going back. read more

I'm not sure if that person was owner or employee, but she had a very bad attitude and was very impatient. I saw her yell at a customer. It was crazy. I was shocked that customers were treated like this. read more

Had an appointment (was on time), and after waiting 30 minutes, I told them I would come in another time. They told me I owed 25% of the cost (no service provided), and then proceeded to yell at me when I balked at this. And I am (was) a customer. Usually when a business provides bad service/extended wait time, they might give the customer a coupon - not ask them to pay when no service was given! Plenty of other nail salons (which are less expensive and have better customer service anyway). read more

Scam horrible art work and over priced for nothing priced set do not match full scam for gel super ugly for 150? Would never recommend business here read more

I really wanted to support this small business close to home, but couldn't have a family member with a lung condition exposed to harsh chemical orders. We couldn't stand it more than 5 minutes. Concerned that children are there and exposures to this. Please invest in fans and air filters. read more

I enjoyed a fantastic dip manicure and pedicure at this super cute nail salon. Everyone was very professional and my nails look gorgeous! The hot stones for the pedicure felt amazing so glad I found this place ! Highly recommend read more

This nail spa is absolutely amazing. We moved to Marin and wanted to find a nail salon and we found Ross Nails. The workers are kind friendly and funny. They are always so nice and welcoming. They do amazing work on kids adults and teens. Helen did my nails today June 28. I would recommend to come to Ross Nails if looking for a new salon. read more

Ross Nails Spa - Nails that Helen did. - Nail Salons Near Me - Ross, California

So this happened. Cuticle hack. My previous pedicure had only been 3 weeks prior and I'm sure my cuticles didn't need attacking, especially (if ever) in that area, but she was trimming very quickly. The young technician apologized, but she needed help to stop the bleeding. They were really busy too, although we had booked a week in advance, my mother had to wait 25 mins to get her mani/pedi even started (I skipped massages partly to save time, and partly as I was wary of their speeding through all their clients). So, all things considered, I'm not coming back. read more

Ross Nails Spa - cuticle hack. - Nail Salons Near Me - Ross, California

I have been going to Ross Nail Spa for a few months and the service I get from the ladies are beyond excellent. From the time you walk in to the time you leave is Top Notch Treatment. Karen, Cathy and the other quiet lady are the best. I highly recommend Ross Nail Spa Ellie. From Greenbrae CA read more

Ross Nails is perfect! Great customer service; everyone is knowledgeable and skilled and really puts in the effort to give you a great experience. I came in with a group of 5. I called in advance and they accommodated us so well. They additionally took other walk ins and appointments. They were moving fast to take care of everyone but it did not reflect in their work. Everyone's services came out perfect. I have been looking for an up to standard place in Marin for a while and this place did not disappoint. It's simple and prices are really good. Most importantly, they are clean and were constantly washing their hands in between clients. Their waxing services are very good quality as well. Eyebrows came out better than ever before thanks to Helen. Everyone left definitely wanting to come back. Thank you so much Ross Nails for a great Sunday! (Oh yeah, they're open on Sundays!) read more

I love this place. I always bring my mom when she's visiting from out of town because the owners are super nice and they always take great care of us. AND the salon is super clean. I've always called for an appointment, but I think they take walk-ins too. In fact, I think my toes are in for a remodel... read more

Just got a Mani+pedi today and it was a great experience! Kathy did my nails and she was so sweet, gave me a a great hand and foot massage and then even offered me a back + neck massage! She did it all with a smile on her face! Charles the other man that was working did my friends nails and he was very sweet as well! They made sure we were comfortable and happy with our services. I will be back! read more

Ross Nails Spa - Great selection for colors!! - Nail Salons Near Me - Ross, California

I LOVE ROSS NAILS! Helen, Cindy, Henry and Lynn are awesome. So accommodating and friendly. The salon is clean and inviting. Family friendly. I see mothers and daughters, couples etc. Best of all, their work is amazing. A coworker recommended I go here almost a year ago. I've been a regular ever since. I see Helen and Henry every three to four weeks for my gel mani and pedi. The pedicure is relaxing and pampering. Helen does my preferred square tips shaped perfectly. Three weeks later I'm still getting compliments on my manicure. The only reason I have to go back is because my nail bed has grown out but the polish still looks fresh and intact. They have a lot of regular customers and when they can they accommodate walk ins. I also love driving through the sweet town of Ross to see them. A+++++!!! read more

Ross Nails Spa - Three weeks later... - Nail Salons Near Me - Ross, California

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If you're looking for your go-to nail spa, look no further! I enjoy every time I visit the Ross Nails Spa. Everyone is very kind and professional. Helen is extremely talented -- I will not be going anywhere else, particularly for acrylic nails. Helen is careful and quite the perfectionist. I can't wait for my next visit :) read more

Not okay so upset came back because was satisfied first then I get scammed charged 115! For ugly design she couldn't even complete never comming back would not recommend when she described the price she just listed other pedicure services which most expansive was 70$ on wall wierd ... read more

Sadly, 100% of what you've been told is incorrect and your aggressive response is exactly why we'll never be returning.

I felt that the manager, or lead person was a bit pushy. It made me uncomfortable. I know they are new. I will check it out again. Also, I was showing the manicurist something on my finger, and she was bit rough. Salon is clean and has a nice ambiance. read more

What a gem! Thanks to Henry, Lynn and Cindy for operating such an excellent nail salon! I'm new to Ross and came in with damaged nails from a week old gel set that just disintegrated my nails. Lynn carefully repaired and restored my nails and the look great! Now as I sit here with Henry in the Pedi chair I am delighted with the whole experience! Hot stone massage and expert pedicure. So happy to call this my salon! Highly recommend it! read more

Received an A++ pedicure from Lynn!! Best foot & calf massage of my life - wow! Very clean salon, awesome massage chairs, good rates, large selection of high quality nail polishes. I will make this my new go to. Love it! read more

so so so nice and best nails i have gotten!!!!! going back in 2 weeks to get it again read more

Ross Nails Spa - dip powder nails - Nail Salons Near Me - Ross, California

This place is a delight! Clean and bright with three most ahhhhhhh-mazing women working there. Truly, I just had the best pedicure ever! And the manicure was too, but my toes were a real mess. Then, Tu gave me the most ONE-derful head, neck and upper back massage. It is the best nail 'spa' experience I've ever experienced. Of course they are using 'American' names yet I insisted on knowing and using their Vietnamese names, which are lovely, just like they are. While not important to me, If it is to you they will happily focus on speaking English, which many in this county will not do. And grab yourself the best latte or mocha around just next door at Cafe Ross! read more

After getting my hair done, I happened by the cutest nail spa. 8 chairs and the very best manicure I've ever had and I've had plenty! An extra added attraction was the massages and wonderfully pleasant and professional manicurists. Charming area of Ross and cottage style shop. They took me as a walkin and I am never going else. Prices are amazingly reasonable, especially for Ross Highly recommend, I was so spoiled. read more

When I arrived, both employees (I think they may have been the owners) working seemed to be confused that I made an appointment. They asked me several times if I made the appointment that morning. I had made the appointment a week prior. Even though there was only one other person getting a pedi, I felt rushed. I went to have a relaxing afternoon out by myself. After soaking my feet, I was made to sit in a rolling chair while I got my nails done, while I balanced, twisting, to get my feet up on the pedi station. It was a little obnoxious. No one else came in while I was there. The young lady doing my nails seemed a little pissed to be working in general. I gave 3 stars because the business was clean, decently priced, and the nail job was decent. Not a great place- just ok. read more

Worst mani pedi ever. The lady doing my nails rushed and completed the job in 5 min and the scrubby looking man with dirty hands who was working on my toes didn't push my cuticles back, nor did he remove any skin. It's like he's afraid to do nails or had zero experience. I stopped him mid pedicure and told him I was done. They still charged me $10 to basically remove my toenail polish but I would have paid $50 just to get him to stop. Now I'm off to Lavande in a Mill Valley to get a pedicure. Don't waste your time, money, or sanity at Ross Nail Spa. read more

I come here with my Grandmother and we always have the best experience. Theresa is hilarious and really makes it fun to get a mani pedi. All of the ladies in the spa are friendly and really pay attention to detail, it is so relaxing I could fall asleep when they give their messages. It's hard to pick a color because they have so many cute choices and top brands-- Chanel, Dior, OPI.. love ittttt read more

I had a horrible experience at Ross Nail Salon. I went in for a facial wax. The woman that did it was extremely rough. She actually waxed the skin off of my face. I was very sore and raw that evening. I took pictures of the injuries. The next day, I went and showed her my face and the pictures. She denied that there was a problem. She said I was just red. Today, I woke up with scabs all over the stripped areas. It was bad enough to have this happen, but her response to my injuries was just unacceptable. That will be my last visit to Ross Nail Salon. read more

Lana is amazing. I have been going to her for manicures and pedicures for years. She is a perfectionist with her work and seriously does a perfect job every time. She is very polite and you can just relax knowing that you are in good hands when you make an appointment with her. Also, best gel manicure I've EVER gotten - and I've been to A LOT of different places before! read more

This salon is the best! I always come here to get my nails done and they have the best massage chairs. They even have the Dior and Chanel designer nail colors! I love the entire atmosphere and I can't wait to go back! read more

My daughter and I really love this nail salon. We have tried a few others in Marin and this is truly the best! The salon is very clean and everyone working here is very friendly. We love the little extras that go along with a traditional mani/pedi, salt scrub, hot stone massage and neck and shoulder massage. Their attention to detail is top notch and we leave with perfect nails every time. The choices of nail polish are also very good, Essie, OPI and Zoya, something for everyone. Prices are great considering what is included. My daughter usually gets gel polish and her manicures last two weeks. read more

This place is wonderful. I'm only 26 and I've been coming here since I was 16. The owner and workers are extremely nice and friendly and they have had the same workers since I can remember. They know what they are doing and have been in business for over 15 years. Their salon is very clean and they always maintain that cleanliness not only with the interior appearance but with their utensils as well. They have a great selection of colors and always have the latest trends in stock. Their salon is small and peaceful, usually exactly what I need to get away from the hectic work schedule and daily life. Of course appointments are great but they always take walk-ins and most of the times I go I just walk in and they make space for me and never turn me away. They are great people with a great work ethic. read more

Wow. Brought my kid in for a pedicure. 6 chairs and only the owner was there, he was working on someone else. As her nails were drying he walked over, cut my sons nails (took no more 90 seconds), and then said "It's $15". There were obvious jagged edges, so I said to him "no offense, I could do better at home". He didn't say much so we moved on, but honestly, awful! This place brings new meaning to the term "local monopoly". read more

LANA is the GO-TO person for a mani-pedi. If you have the time, call ahead and ask for her only, so u don't have 2 people working on you at once. She's worth it. Buffed mani looks fabulous, and my toenails (painted) look great for weeks. Oh, and their new spa chairs are wonderful! read more

I love Ross Nails!!! ... There Super friendly and the salon is very. clean.. just got a new set and a pedi done ...can't wait to bring my sisters in to get there's done too I have just found our new spot !!! They have a great selection of colors and they were very helpful in giving me options ... I'm very satisfied and will be coming back very soon !!! read more