I walked into the new Martinez Ross that I was super impressed with, but had to return some boots I bought there the day before. I can't say I was greeted by DEANNA when I walked up to the cashier. I handed her my receipt and explained that I didn't have the tag. She then said that she couldn't take it back (mind you she giving me attitude) and I said can you look it up by card and she said yes, so she started to look it up by card she found it but Long story short I realized I brought the wrong Ross receipt and was willing to go home and get the correct one. I went home, returned back, and as soon as DEANNA saw me walk in, she jumped off the cashier line which left one girl ringing everybody up the line began to grow people were getting irritated, and all she kept doing was smirking at me between her and the security guard they were going back-and-forth and I was just getting so annoyed. I watched the line continue to grow While DEANNA was breaking down boxes which I feel could've waited. She did this intentionally to irritate me that was obvious then she walked by me with a smirk, and I told her to keep smirking and she walked away and laughed. I don't know if this is the kind of customer service You want representing such a great store. I did enjoy the merchandise, and everyone else was great. read more