IMHO The Container…read moreStore recently partnered up with Bed Bath & Beyond due to a company buy-out. I've been a customer for years and was curious about what this meant for one of my favorite stores. Happily, The Container Store has not lost any of its organizational charm. Inventory seems to have lessened a little, but I could still find familiar products and categories. At the time of my visit, there was a 30% off Store-wide sale on all products, except their signature elfa shelving units, I think. That's a pretty good sale for The Container Store! I also found a 60% off section and a Clearance 70% off area in the far back corner of the store. I ended up buying a collapsible hamper bag for only $8.79. Did I see a presence of Bed Bath & Beyond? Besides the signage on the automatic sliding front glass doors, perhaps a little bit, but not enough to recall. Maybe some furniture and sheets? I dunno. Customer service has always been friendly, helpful and available. Will I return? You betcha!

The Container Store is in the process of transitioning over to Bed, Bath, and Beyond. We checked…read moreit out today, where signs were all over the store "25% off entire store". When my friend went to pay she was told the item she was buying was not 25% off as it's a new item (saute pan). She told the cashier there was a sign saying everything is 25% off, he offered her a 20% discount if she agreed to signing up for emails. She did not agree. This was poorly handled, they should have honored the posted sign. As a result, we left unhappy with a foul taste and will probably not go back, going to Santana Row is already a hassle with having to pay for parking.

Great store and so many items! Staffs are very nice and helpful. You got the value for your money…read more Even the garden section has great selections! This is my go to store when it comes to home and gardening needs.

I work for a contractor, I'm in a Home Depot every day, soquel, Watsonville, Salinas, and seaside…read more Of all the Home Depot I regularly visit, soquel is the worst. Their pro desk has the laziest staff I've ever seen. Every other location, when there's only one or two pro cashiers and there's and there's customers waiting, the pro manager will jump in and help or come over and help is they're somewhere else. Not soquel, the lazy ass manager is ALWAYS sitting in his chair at the pro desk but never offers to help not even if there's one cashier and 10 customers waiting (I've seen it happen). The rest of the pro desk isn't much better, when there's a line or holdup it's usually because 2 cashier's are chit chatting, one cashier is chitchatting with the lazy manager, or the cashier is chitchatting with a client well after they've finished that clients transaction. Multiple times I've looked for items that shows stock on their app but can't find on the shelf. When I ask anyone at that location,, they check their device and it almost always shows the same stock as the app but their answer is always "the app is probably wrong". I then ask, "can you check if you have some up on the top rack". They always refuse, always say how they know there's nothing up top, or the classic, "there was a customer here earlier looking for the same thing and we looked up too and didn't find any so there's none in stock. Knowing how lazy they are I always end up searching the top rack looking for the sku and always end up finding the stock, honestly has happened too many times. Corporate need to have this place looked at, check the surveillance video and you'll see how the pro desk is just so bad compared to other locations

Absolutely LOVE the incredible customer service and thoughtfulness of all the Om employees! We were…read morelooking to replace one of our silk lanterns that we purchased there 25 years prior and the owner went out of his way to go to the warehouse and bring in a few different choices to the Gallery as they no longer display them there on site. We're so elated with our new beautiful lantern Thank you Om

I can't say good enough things about this store. I miss being able to pop in weekly and now that I…read morelive two hours away at least I get to visit now and then. Today was no exception because the staff always on point and helpful but also respectful to let you browse. They have some great pieces in right now. I can't wait to come back with my daughter next week when she's in town from East Coast

Whoever was in Sunday 7/12 at 12 pm is awesome! Went inside, saw a mattress but wanted to check…read moreacross the street. Went across the street and that sales lady talked down to us / was kind of rude. Came back to Mancinis saw a mattress, salesman told us they got one similar and cheaper in the back (we were wary abt price) got it, liked it, walked out with a mattress in under ten minutes. Recommended him so much! Such a breath of fresh air after looking at the place next door. Great selection and great prices. 10/10

I bought a mattress Mattresses. The people there were very nice, friendly, and helpful, and the…read morecustomer service was good. They took the time to answer questions and the overall shopping experience was pleasant. The only reason I'm not giving a higher rating is the mattress quality. After using it, I felt that the quality could have been better for the price. It is not terrible, and I would still say the store is worth considering, but for that cost I expected a little more. For example, I have seen similar or better quality options at places like IKEA for less money. Overall, good service and pleasant people, but I wish the mattress itself had been a bit better for the price.

William had the terrible job of telling EVERYONE the power went out and we could not be helped even…read moreif we had an appointment. I had just walked 2 miles on the hottest day of the year, and had no phone service ( the reason for my appointment) I thanked him and said I had to wait because I wasn't going to walk back and hoped my husband would arrive soon. After telling several potential customers, William asked to look at my phone and said maybe a reset of a setting might help.... I let him do it ( what could go bad ) It actually worked and WOW was I happy! I may have told him I loved him. William then proceeded to help an older gentleman with a computer and a very lost look. He calmed him and rescheduled his appointment to the next day. My husband finally came and I jumped into the air conditioning and left my new love with the rest of his very hot shift. Would totally recommend the helpful William!

I made an appointment with the "Geek Squad" to repair the back of my iPhone. Upon arriving at 5:40…read morePM, I was told that the repair would take approximately three hours, but they couldn't do it that day because their "tech" had to leave at 7 PM. The store's scheduled closing time that day was 9 PM. I spoke with the manager on site, who tried to help by calling the "Geek Squad tech" back. Once again, I did not feel like a valued customer. When I asked why they would accept a repair appointment if they didn't have a technician available to complete the job, the tech simply shrugged, as if he couldn't care less. At that point, I realized I was just wasting my time dealing with someone who clearly had no concern for customer satisfaction or retention. The worst part is that I have been a Best Buy customer for many years. I even have their credit card and extended warranties for my 65" TV. Needless to say, Best Buy lost a customer today. I am canceling my Best Buy credit card and extended warranties, and I will never set foot in a Best Buy store again.

Service by Jesse at the register was exellent! He help us understand how to use the target app and…read morehow to finds deals by using it. He also explained to us about promotions coming us. We were very satisfied with his friendly & patience service he even send us a blessing! Thank you Jesse!

This Target is an interesting contrast to the empty building formally known as Sears. The place…read morewas easy to access and to get back on the road, once we finished our business. We were here to buy clothes for a granddaughter, owing to a forgotten suitcase back in Danville. While I was waiting for Gayle and the girls to pick out those items, I wandered over to buy a new razor blade set and specialty mouthwash. After that, I waited patiently and uninspired at Starbucks. Surprisingly, Target didn't carry a number of things that Gayle was looking for, but she managed to make due. Check out was "torture" as the clerk's slow scanning skills and chattiness made it a long process.

The best. Always greeted at the door..never a problem finding help. Friendly staff...the girls…read morelove my stickers....

The Scotts Valley Mt Hermon rd location closed early today. I raced down and got there with 2…read moreminutes to spare but they said they had already closed the registers. I'm calling bullshit.

This was a lovely store that had so much to offer. This cute shop was packed full of clothing, home…read moredecor, and other wonderful items. After reading previous review reviews, I was a little apprehensive, walking in knowing what many others had experienced with their customer service. I will say when I walked in there was somebody who promptly greeted me and my husband, when we walked in and made some small talk. As we peruse the store, I did experience a little of what other people were saying as the employee seemed to keep popping up to chat with us as we per the store. I can understand why some customers may think that it may come off as the employees are watching you while you shop. I don't think that was what was happening at all. I think they were trying to definitely just be more friendly and welcoming, but I think they do need to tone down how many times they pop up while you are walking around the store. All of the items they have to offer are a fabulous quality and definitely a great spot to pick up gifts for others. When I'm in the area, I will definitely pop in and shop again.

I was disappointed when I came in to the store on Friday evening 9/4. When I walked through the…read moredoors the two workers were walking side by side, looked right at me, and walked past with no acknowledgement or verbal greeting. Throughout my time in the store that remained the same with no offer of help or welcome. It was off putting and unfortunate that this was the service in a beautiful store.

We thought we'd stop in just to cover the bases, intending to go next to Mancini's down the street…read more It was quiet and there was something about the super-clean, uncluttered no-nonsense layout of the store that said to me "these folks are serious about just one thing: mattresses." Jamie Weber helped us compare all of the options and sort out the various differences in features and price. She took her time with us and when we finally had it decided, she worked out a fantastic, totally awesome deal for us! Not only was the price just terrific, but we were also able to get 0% financing on our purchase. I can't say enough good things about Jamie and Mattress Firm. (Edit 2 days later) Sorry, Jaime for misspelling your name! We just took delivery of our new bed. Everything was handled perfectly during delivery.

The service was not satisfactory. The staff's attitude was unprofessional and they were not…read morefriendly or helpful. I will not be making any future purchases there as I believe customer service is essential to a business.

This is my favorite place to shop for furniture, gifts, and accessories in Santa Cruz County ~…read moreactually in the entire Bay Area! The two sisters who own it go above and beyond to be helpful. For example, I had a big over-size sofa from Cisco that was probably 18 years old and it needed new seat cushions. Cisco is a line that Warmth Company carries, so I asked if they could just order the seat cushions. Although that style had been discontinued, they were able to get me CUSTOM seat cushions, two of them, for $100, when they could have soaked me for much more!! I was amazed at their customer service. I'd been a customer for years, but this really sealed it for me. The two sisters are practically twins (hard to tell them apart) and both are very nice, as is the staff. I've bought many, many items here over the years, and highly recommend the store. They also have a well edited line of apparel that they're selling now and I've bought a bunch of that, too :~} Cool place in every way!

Such an oxymoron store name. Ice Box would be more appropriate for the stuck up staff and high…read moreprices. Lots of random house stuff to purchase, very expensive and they walk around like they're better than you and expecting you to steal. They do gift wrapping though and that's cute. 3 stars.