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    TurnAround Interiors

    5.0 (1 review)
    Open 9:00 am - 6:00 pm
    Updated 2 months ago

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    Services - TurnAround Interiors

    Home staging

    Buyer's agent

    Listing agent

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    2 months ago

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    Scotts Valley Property Management - This guy is a scammer.

    Scotts Valley Property Management

    (30 reviews)

    Absolutely horrible, awful company. Complained for weeks about roof, mold, rot and unlivable…read moreconditions with a "sure we'll fix it" at first. Then days, weeks, without action. Messages to them went unanswered. Moved as soon as I could but they make you sign long leases with huge deposits and money up front, with lots of promises but dont hold up their end of anything. It's unfortunate these people are still in business or allowed to manage anything.

    if you are a perspective renter read this, in you are considering using this company to manage you…read moreproperty you really need to read this. this is horrible company to do business with. they are disrespectful, and unwilling to do due diligence. if you are a property owner you should know that they will put you at financial risk, if you are a renter, be forewarned that they don't keep their word, are willing to put you in a filthy unsafe house, and won't respond to your legitimate concerns. as a landlord myself I am appalled how they treated and trick their customers. they definitely give landlords and PM companies a bad name. they are completely unethical. Recently we helped our friend get a rental property. I wish I had known about them before we rented from them. first Terra said that my friend could move in a couple of days early as we had paid them first months rent and security deposit. once she had moved in, she was told that she was going to be charged for those 3 days. Terra should have said that up front and not waited until after the fact. we will often let people move in a few days early if the house was ready to go, just as a simple courtesy. its really no big deal, or real cost to the landlord. this house had been vacant for some time. so really no imposition on their part. The house was supposed to be clean, ready to move in, and although partly furnished we were assured that any furniture that my friend didn't want would be promptly removed. none of this proved to be true! Aside from the fact that they are only open 4 days a week, far more often they are closed and unavailable. calls go unreturned, emails un answered the house was dusty and filthy, the basement had numerous dead and mummified rats in traps laying about. But the worse yet is still to come- My friend has a small child and was going to open a day care business, and was given permission to do so. the "furnishings" consisted of a musty old couch a bed, a tiny and uncomfortable table and chairs, pile of damp blankets, and lots of and I mean lots of trash. upstairs there was a Coffee maker and associated garbage. this where the damp blankets were. the room smelled musty, and it looked as if someone had been squatting there. Clearly the house was not move in ready! Within the first week we had a typical rain storm, which flooded the basement. the sump pump failed to work and since the gas water heater was placed on the floor at the lowest point (code violation ) it submerged the pilot light and electronics causing the water heater to shut off. she called Terra, and was assured someone would come out and fix things. yet no one showed. by thew next morning she and her son had been without hot water for 24 hours, and it probably would have been 48 if hadn't stepped in and fixed things. terra's excuse was that the plumber had tried to reach her multiple times, however a quick check of her phone showed that wasn't true (I also called her a couple of times and had no trouble reaching her) Terra as the property manager had a responsibility to see that the issue had been rectified, she never called, never checked back, nothing! totally irresponsible behavior for a PM. two days later the drain on the kitchen sink blew off, flooding the kitchen floor due to improper plumbing and poor workmanship. Remembering the basement debacle I fixed it myself, knowing she could be without a kitchen sink for a few days. as she was going to use this as a daycare facility, she would need to be signed off by the fire martial to obtain her license. so I started a pre inspection. what I found was shocking! (no pun intended- well ok maybe) I found multiple electrical code violations, outlet with the neutral and hot leads reversed, GFI's missing in wet areas, open junction boxes, improper wiring that could be a shock or fire hazard , as well many other code violations. Ive been in the building trades for over 40 years, so I know what to look for. And if you are a property owner- here's where you need to pay attention- in two of the bedrooms the only windows large enough for emergency fire egress were made inoperable. if the fire martial had seen this she likely wouldn't get her license, but worse yet the house might have been red tagged as unfit for human occupation. but it's worse for the property owner- each of the violations carries a fine penalty of anywhere from $500 to $5000.by SVPM not duding due diligence and inspecting the house first (or hiring a qualified inspector) this could end up costing the property owner any where from $1000 to $10,000 for both violations! this isn't something that is supposed to be corrected after the fact, but prior to move in! When I tried to inform Terra about this issues and the code violations were setting my friends plans back by at least a month she wouldn't listen and kept trying shut me off. she said this isn't how thing work! she then said that any code repairs were my friends responsibility to fix!!

    Sol Property Advisors - Lavish estate in La Selva Beach

    Sol Property Advisors

    (1 review)

    We have bought and sold quite a few properties in the past, and we knew this one would be a little…read morechallenging because of the location. It would require a "hand fits the glove" buyer. We interviewed 6 different agents, all were professional and all seemed wonderful in their own way. Lance and Liz won our business because they are so completely straightforward and so completely themselves. They delivered on every aspect of the process. They helped us bring our house to market in record time, Lance organized the inspections and was there every step of the way, there were open houses every week-end, a beautiful video and photographs highlighting every wonderful detail of our home. Liz has a wonderful and intuitive social media presence and in todays world that is so important. Needless to say that when the Covid 19 pandemic shut down the whole world it created a new set of challenges. With grace, intelligence, humor and perseverance Lance and Liz successfully sold our home for us, bringing us to another phase of our lives with minimal stress and helping a new chapter begin for the wonderful family who purchased our home. All of this was achieved long distance as we had already moved. I could go on and on, but will finish with this; if you are entering the process of buying a home or selling one, I cannot recommend Sol Property Agents highly enough. There is a whole team of incredible people all geared towards one objective. Making the process as manageable and pleasant as possible.

    From the owner: We are a full-service, real estate brokerage representing clients across Santa Cruz County and the…read moregreater California Bay Area in a broad spectrum of classes, including residential, commercial, land, investment, and leasing.

    Kaelin Wagnermarsh - Santa Cruz County Real Estate - Two years in a row!

    Kaelin Wagnermarsh - Santa Cruz County Real Estate

    (42 reviews)

    Kaelin is an outstanding real estate agent. She knows the market and can guide you in what to do…read moreand what not to do in preparing your house for sale. I can't speak highly enough of her integrity and doing whatever needs to be done to sell your home. In our case, we were not able to do the upgrades, as we had left the area. Kaelin jumped in and lined up contractors, supervised their work, and beautifully staged out home. She was always present at the Open Houses, followed up on leads, regularly communicated, and kept our best interests foremost in her thought and actions. I highly recommend her and her team. They kept us appraised the dates for the work, Open Houses, and any bills. Simply a wonderful, warm, and engaging agent with a dynamic team who will work with and for you!

    In June 2025, my sister and I made the decision to sell the rental property we jointly owned. Since…read morewe had never sold a home before, we were on unfamiliar territory. We interviewed four different realtors, and honestly, they all appeared to be trustworthy and knowledgeable individuals who could guide us through the sales process. After narrowing down our choices to two realtors, we requested proposals for selling our house from each of them. These proposals included information about the costs of necessary repairs and upgrades as well as estimated selling prices. During the interviews, it became evident that we were entering a buyers' market, which may limit our ability to achieve the desired selling price. In the end we chose Kaelin. Her proposal kept us within our budget for repairs and upgrades, and she was confident that she could sell the home for its fair market value. Our other 'finalist' was not so positive on achieving those goals. One of the daunting aspects of preparing to sell a home is finding reliable and trustworthy contractors to undertake the necessary work to prepare the property. Once you have these contractors, you need to ensure they begin work as soon as possible. Additionally, you must closely monitor the progress of the work to ensure it is completed on time and in the manner you desire. This becomes particularly difficult for owners selling a home that is located far from their primary residence, making it challenging to meet with contractors and monitor the progress. Kaelin truly shines in this role. She already knew the contractors we needed and managed to get them to provide us with quotes. Once approved, she swiftly put them on the job and ensured timely completion of the work. Initially, the ambitious goals we set together at the project's beginning seemed a bit too demanding, but we managed to meet them. When a buyer wanted to make an offer before the house went on the market, she made sure it was a strong and compelling offer that aligned with the high end of the sales price range she had specified in her original proposal. She also didn't hesitate to incur the cost of staging the property (she pays for this), as this demonstrated our readiness to proceed with other offers if theirs wasn't satisfactory. Long story short, she made it happen. We ended up putting in less money than we planned in repairs and upgrades and sold the property right at the high end of what she said she could do. We found Kaelin very easy (even fun) to work with over the 2.5-3 month timeframe as we went from planning and starting repairs & upgrades to closing escrow.

    TurnAround Interiors - homestaging - Updated May 2026

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