Great selection , great service. You can't go in there without finding something wonderful that you…read moremust take home with you.

The selection of pots and the service is truly excellent! I have been having trouble making my…read moreselections so I've been back and forth from the store 3 times so far. Going back again next week to pick up something that they ordered for me from their Los Gatos store. Michael and Daniel have been so gracious and understanding with me as I have changed my mind a couple of times. "No problem. We can exchange that for you." "You want to leave those pots with us until you're ready to plant? No problem. We will put them in the back for you."

this store has everything you need for your patio, all of it the best quality, and the customer…read moreservice is great.

If I could give less than ZERO stars, I would. Beautiful…read morefurniture, HORRENDOUS customer service. There is NO communication and Ray is the absolute worst at everything except for taking my credit card information. Once that was done, he didn't give a crap about the order. Recently moved to Santa Cruz and both an estate on 9.5 acres. It needs tons of outdoor furniture/pool deck lounges/outdoor entertainment accessories. We will never buy anything from this place again. We unfortunately gave them about 12.5K in business just buying a sectional and cover for one of our decks. We're planning on getting about 60k more in furniture. Too bad Ray lost our business for them. In addition, we have already started letting all of our friends/neighbors (all pretty affluent) on our hill to shop somewhere else- ANYWHERE else for their high end outdoor needs. And what can improve? EVERYTHING from customer service, to communication skills, to timely return of calls/emails, to attitude...everything.

Such an oxymoron store name. Ice Box would be more appropriate for the stuck up staff and high…read moreprices. Lots of random house stuff to purchase, very expensive and they walk around like they're better than you and expecting you to steal. They do gift wrapping though and that's cute. 3 stars.

Love love this place! A must go to when in the area. Unique gifts, amazing jewelry and a great…read moreselection of comfortable cozy sweaters of all styles. My girlfriends and I always go here when we are in the area. I have purchased great well made textiles here as well.

2 years ago we went in and asked about a water fountain on the front porch by the door. We were…read moretold it had just came in and her son needed to do a little fixing on it. Last year we were back and basically stayed across the street on vacation for 4 days. We went to the store numerous times and hours hoping to get the fountain and the store was never open. We are back this year and went by a few times and finally she was open!!! The fountain was still there!! We were so excited! We asked the lady for the price, she said it had just come in and there wasn't a price well we didn't call her out on her BS and asked what she wanted for it. She said she needed her son to take a look at it before she priced it because she didn't know if it worked. Well we explained we would take it if it didn't work and just needed the price. She then told us it wasn't for sale. Well I asked her for a business card so I could call her and see what her son said after he took a look at it. She looked at me and said no she didn't have a business card and she would have to write the info down. I stood there for a few minutes waiting and nothing! She was beyond rude, dismissive! Not sure what her deal is but I find it hard to believe she has been able to stay in business with the shop smelling like an ashtray and her nasty unfriendly attitude and blatant lies about her merchandise! We won't be back!!

This place stinks. Literally. It smells very strongly of cigarette smoke. My daughter found…read moresomething that she really liked and they were asking mint condition prices for something that was filthy. I was able to talk the price down but then basically had to restore it myself when we got it home. There are a few cool things here and there but also a lot of junk. Good luck.

Over many years we've bought some wonderful pieces. Good prices, great selection, friendly, and…read morealways wonderful furniture & smalls.

Fabulous selection of antiques from Pennsylvania and really wonderful people who go that extra…read moremile...Suzi is a gem! thank you for your friendly service.

This fabulous store is filled with traditional and intriguing Mexican imports. From just looking at…read morethe exterior I would not have entered but I spotted some bird cages and popped in. Then and looked up and was wow'd! This store is better than some of the best stores in Mexico. The store owner is not super warm and fuzzy however he has a wonderful eye for unique, beautiful and good quality artwork and artisan crafts. I travel to Mexico quite a bit and feel his prices are very fair because I know it's no simple task to bring some of these items back over the border. They have a huge collection of Day of the Dead sculptures and even have some furniture and garden items. He has another store in downtown San Juan Bautista which I frequent but this store is much bigger and has much higher quality items.

Purchased a large 38" dark blue lighted Mexican style sun in December. It arrived and was lovely,…read morebut the carrier damaged it. Jose was quick to offer a credit if I kept the item or I could return it. He also provided photos of other suns. I decided to purchase a 2nd lighted sun. The sun was a lovely brown bronze, 44". It arrived in perfect condition. In part, because the sun rays were not welded on, but an easy screw on type. Simple to set up as stated. I removed the light on both for my application. I recommend this store and will be purchasing in the future.

Walked in here with my partner, we thought the selection was great. The woman working was…read moreincredibly unfriendly - we said hi how are you to her and she completely ignored us while looking us right in the eye. Never acknowledged us through the rest of our time there. We planned on buying some pillows but that interaction in itself completely turned us off, and lost our business. We won't be coming back.

Ordered light fixture that was on sale and they told me they could t fulfill order and canceled it…read more They gave refund but no customer service i.e, not in stock, will get it once it comes into stock. Nothing.

always great flowers and low prices. my favorite place to buy flowers They are local and they have…read moregood variety of flowers.

Great prices for fresh flowers ! I love coming here for my flower needs. The service is great when…read morethere is someone to give you change back. But bring your cash!