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    Scarborough Ace Hardware

    3.6 (70 reviews)
    ModerateHardware Stores
    Open 8:00 am - 6:00 pm

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    Reviews With Photos

    Free sticker for my sticker wall
    Patty C.

    I've been living in Scotts Valley for over 2 1/2 years now. I always love coming here because the moment you come through the door there is always someone asking if they can help you find something. They either direct you to the item you are looking for or tell you what isle to find it in. They have saved me so much time and frustration by offering to help with the item or project I went in there for. I also love the new-ish layout of their registers. There always used to be so much confusion and frustration about where the line starts. Now they have a TJ Max approach where they have a clear check out entrance LOADED with lots of goodies to add to your list of items as you wait in the line. So well laid out. The workers at the register are always very pleasant and I leave with a smile on my face.

    Teresa V.

    Oof I used to love this place. I am a long time customer. I was accused of stealing today because I carried my own soil to my car instead of asking one of your staff to help me and tying up your resources. I showed the worker that came up to my car window to accost me the receipt and he still couldn't see plain as day that I had paid for two bags of their Ace brand of soil. Here's the receipt- I guess I will take my business to Plantworks and Home Depot from now on because even if someone was watching the security cameras they would have seen me inside paying PRIOR TO TAKING THE SOIL TO MY CAR MYSELF. The Ben Lomond location is much friendlier as well. Typical of Scott's valley to have rude, uneducated staff.

    3000 free lady bugs a week challenge invited and accepted by myself see you next week #quarantinehobbieshop
    Eric R.

    This place is my go to for almost anything material wise that I might need for a small job! All of the staff are very knowledgeable and ready to help consistently. #essential #diy

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    2 days ago

    The best. Always greeted at the door..never a problem finding help. Friendly staff...the girls love my stickers....

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    4 months ago

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    11 months ago

    Picked up a box of football cards. They had it ready to go as soon as I got there. Quick, easy with kind customer service. Thanks!

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    3 years ago

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    3 years ago

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    Lindsay S.

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    3 years ago

    Nice staff. Have most things you're looking but they don't have the decency to maintain a restroom for their customers. Boo.

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    2 years ago

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    Hi John, we under

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    Mikala C.

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    8 years ago

    Excellent customer service in the store and out in the lumberyard. I'll be making this Ace a regular stop.

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    Page 1 of 2

    Ask the Community - Scarborough Ace Hardware

    Review Highlights - Scarborough Ace Hardware

    I just made Scotts Valley's Scarborough Ace Hardware my new "go to", hardware store.

    Mentioned in 8 reviews

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    Santa Cruz Ace Hardware

    Santa Cruz Ace Hardware

    3.0(85 reviews)
    4.7 mi
    $$

    This location hires staff who discriminate against the disabled. I have been a regular customer at…read morethis location and am there almost weekly, restocking Peanuts for the wildlife. I am disabled, and currently using a knee brace and crutches. I went into this location today to restock. I asked an employee, named Sierra, if they still had the Peanuts in Shell in stock (they frequently run out), as the items are at the BACK of the store on a bottom shelf. Her response was, "we still have 2 bags and you can go back and get them!" She then walked behind the counter, glared at me and asked, rudely, " DO YOU NEED SOMETHING?! I already told you the peanuts are in the back!" She left me embarrassed, and upset, so I left. I am CLEARLY disabled, and yet cannot get any offer of assistance at this location, while this woman is working there.

    Avoid this ACE Hardware at all costs…read more I usually don't write reviews unless something's either amazing or laughably bad - and unfortunately, this location is the latter. So here's what happened: I bought a gazebo, used a $20 off coupon, brought it home, and realized I didn't want the blue one - I wanted the grey. Totally reasonable, right? I head back literally the same day - not more than 15 minutes after the original purchase - to do a simple exchange. Not a return. Not a refund. Just a swap for a different color. And what do they try to pull? They tell me I'd have to pay an additional $20 to do the exchange. In what universe does that make sense? I'm not returning it to scam them - I'm just trying to swap for the same exact item in a different color. But nope. They insisted I'd have to pay again without the coupon, even though I just bought it. Are they high? It's like they're running a hardware store and a grift out of the same building. I asked for a manager, thinking this was just some clueless cashier mistake, but nope - the manager doubled down like they were proud of screwing over a customer trying to do a fair exchange. So guess what? I won't be shopping here anymore. If you want to be treated like a human being instead of a nuisance or a walking wallet, take your business somewhere else. The ACE Hardware on Front Street? Way better. Actually decent managers who aren't afraid to do the right thing. Unlike this clown show. Shady policies, rigid employees, and management with the backbone of a wet paper towel. I'll pass.

    Photos
    Santa Cruz Ace Hardware - Leca!!! To use planting houseplants. : )

    Leca!!! To use planting houseplants. : )

    Santa Cruz Ace Hardware
    Santa Cruz Ace Hardware

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    Scotts Valley Sprinkler & Pipe Supply

    Scotts Valley Sprinkler & Pipe Supply

    2.6(35 reviews)
    0.9 mi
    $$$$

    The worst!! I learned that the product I wanted to purchase was twice as expensive as Ewing and…read moreHome Central, and the manager hung up on me when I called to find out why I was charged so much (she didn't want to hear it).

    We came here to buy a new water tank for our property. They have a big selection and all the…read moreaccessories you'll need. Customer service was a little slow considering we were the only ones there. Out of the 4 people there No one could figure out who should answer the phone. Carlos the assistant magager has the personality of cardboard, pretty dry and non responsive. He needs to up his game in the customer service department. They're delivery driver Felix on the other hand was the complete opposite he was pretty funny. After we paid for our tank they allowed us to store it there until our pad was ready at no extra charge, we really appreciated that. Update: delivery day - 8-28-18 Well it didn't get delivered on Tuesday at 10.30 in morning as scheduled. We called at 11 thinking they were lost because our property is hard to find even with GPS. They told us they were on the road. 1pm still not here. We call back. Ultimately there has another delivery at the same time somewhere else. They never bothered to let us know this and were sitting here waiting for them. Had to take a day off work to be here for this delivery, so yea we're mad. We rescheduled for tomorrow, we'll see. They did show up in a timely manner. Brian called us to let us know he was on his way. He was able to get our tank up the awkward hill.

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    Scotts Valley Sprinkler & Pipe Supply
    Scotts Valley Sprinkler & Pipe Supply
    Scotts Valley Sprinkler & Pipe Supply

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    831 Kitchens Baths Design and Accessories - WE WILL GUIDE YOU EVERY STEP OF THE WAY ON YOUR SELECTIONS.

    831 Kitchens Baths Design and Accessories

    3.5(16 reviews)
    0.3 mi

    WARNING: Do not shop here! Owner, John Hamlin and his staff…read moreLori, mislead, lie, cheat and overcharge! Not to mention they are utterly incompetent, inappropriate and lack any knowledge in kitchens or baths. We had so many problems and so many things went wrong, that it is hard to list everything in one post. We had to order and re-order the the bathroom hardware three times. Because, they didn't know what worked in California or not. After that, they did know what values covers matched what values. And, of course after the third time it was still wrong and we had already installed the valve, so we had to compromise and take the value cover we didn't intend on. During all this chaos, Lori lost track of all the parts we had to return and exchange due to her own incompetence and accused us of taking and not returning the parts. Parts that she could not find! Wow, really! Turns out they had them the entire time! She never apologize, coward! We also ordered wall cabinets and a bathroom vanity, from John. Like other customers reviews, we too did not get the correct cabinets for the space intended, as we were told. Our contractor had to take the time to correct cabinets for the kitchen and correct them to work in the bathroom, which was more money I had to pay! He even ordered the wrong sink, twice! Finally, the counter top vendor came and told us the sink was wrong and he could get the correct sink size(sink number 3), and cheaper than John could. The counter top guy was correct. And when confronted, the Owner; John's Hamlin's response was a shoulder shrug and a lame fake smile. Then, he mentioned the counter top vendor has done this many times, and John felt he had sinks to unload. Either way, it is not good. It makes John look week by letting a vendor over power him and his business or he looks incomplete that the vendor has to bail him out and he makes so many mistakes with sinks. If that wasn't enough, they overcharged us on parts, they changed us for things we did not have or use and they had things we paid for listed twice at two different prices! As an example, they changed us $442.46 for a faucet, which they said the gave us the "maximum discount"on! Turns out you can buy the same thing at Ferguson's, Home Depot or Amazon for as little as $379.90. When we went to dispute the final amount due, it took them an hour and twenty five minutes to comprehend and explain their own bill they submitted to us. And, they finally had to reduce the amount due from $958,75 to $588.54 because it was staring them in the face they were wrong! John clams to have over 34 years of experience, in what? If it is in Kitchens and baths, he must have been sleeping those 34 years. He and his business are a complete disaster.

    831 kitchen and Bath designs is a friendly wonderful place to visit where they will help you with…read moreall your bathroom and kitchen needs. Staff will help you understand, what will best fit your space, style, design pulls for drawers and make your space as warm and functional as possible. With so many wonderful options to choose from. I highly recommend visiting 831 kitchen and Bath designs for all of your needs:) Jenny

    Photos
    831 Kitchens Baths Design and Accessories - SPECIAL SAVINGS ON THE LATEST IN TOILETS WITH NEW OPTIONS AND TECHNOLOGY

    SPECIAL SAVINGS ON THE LATEST IN TOILETS WITH NEW OPTIONS AND TECHNOLOGY

    831 Kitchens Baths Design and Accessories - TRADITIONAL TRANSITIONAL AND MODERN FIXTURES AVALABLE

    TRADITIONAL TRANSITIONAL AND MODERN FIXTURES AVALABLE

    831 Kitchens Baths Design and Accessories - MANY FINISHES AVAILABLE TO MEET YOUR DESIGN STYLE

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    MANY FINISHES AVAILABLE TO MEET YOUR DESIGN STYLE

    Scarborough Ace Hardware - hardware - Updated May 2026

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