1. Rose Cart

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    Sunnyvale, CA

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    Rose Cart

    3.4 (21 reviews)
    Closed • 8:30 am - 5:30 pm
    Updated over 3 months ago

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    Nancy B.

    Buyer beware! Rose Cart Florist in Sunnyvale provides flowers through 1-800-flowers. The photo online does not look anything like the flowers that were delivered. The size was supposed to be 12"x12" but what was delivered was much, much smaller and didn't look anything like the picture. They redelivered the flowers and the second attempt was just as bad. It appears that they fulfill online orders as cheaply as they can and probably assume that the buyer will never see what was delivered. This feels like a scam.

    I ordered an arrangement thru 1-800-FLOWERS who use Rosecart to send out flowers. At Christmas I had 3 arrangements sent to friends. Two arrangements were not the arrangements I ordered and not a quarter of the flowers which I ordered. very sparse.. last week I thought I would try again thru 1-800-FLOWERS since they gave me a certificate. Again they went thru Rosecart (Sunnyvale/Mt. View) who never even delivered the arrangement to a friend for her birthday. I called to find out why. They said they no longer do the arrangement I ordered. Why the heck didn't they let me know the day of or when I placed the order... ridiculous! Looked at the Rosecart website and it seems to be on there as available. Asked to have any thing of equal value sent immediately (opted for the largest one when I placed the order). They sent out a very skimpy arrangement of leftover flowers the next day late in the evening. Rose cart is awful! Don't waste your money on them. You will NOT get what you ordered.

    This is an update to my previous review I wrote on June 16, 2021, regarding flowers sent for my mom's milestone birthday. After a few days. the manager, Ali, sent a beautiful bouquet of fresh flowers of the type I had ordered, albeit still without a balloon. My parents pointed out to the delivery man upon noticing this that they should refund the money I paid for the balloon.  Nevertheless, it was a nice gesture on the part of the manager to replace the flowers and my parents were very happy with the beautiful flowers which were delivered the second time. Keep up the good customer service, Ali.

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    3 months ago

    Excellent customer service! Thank you very much! The flowers were beautiful and very appreciated~

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    2 years ago

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    1 year ago

    Great customer service and very pretty interior decorations. The product came out very nicely as well.

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    5 years ago

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    4 years ago

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    12 years ago

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    14 years ago

    Rose Cart did a beautiful job on the flowers for my Son and Daughter-in-law's wedding. Would highly recommend them!

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    Review Highlights - Rose Cart

    “My husband and I feel so blessed that we got to work with Ali, and could not have asked for anything more!”

    Mentioned in 5 reviews

    Read more highlights

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