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I don't leave reviews often, but Thien Lan Florist earned this one. I needed a fully custom bouquet put together and couldn't be there in person to pick it out myself -- a nerve-wracking thing to hand over to a stranger on the phone. They made it easy: walked me through exactly what they had in stock instead of pushing whatever was convenient, and worked with me over text with zero pressure when I needed to adjust the order to fit my budget. The end result spoke for itself -- she said it was one of the most beautiful bouquets she's ever received, and it genuinely moved her to tears. If you need something custom done right and can't be there to double-check it yourself, I'd trust these guys completely.
popped in randomly and saw the team at Thien Lan working hard. asked if I could buy some flowers for a girl and the team asked me how much I wanted to spend...I gave them my ballpark and they got to putting together a bouquet for me. it is beautiful and smells so nice. the team here is so helpful and friendly to help me when they were already busy working on a big order. thank you.
I had a really great experience ordering flowers from Thien Lan Florist over the phone. Communication was key for me, and they were super patient and easy to talk to. They took the time to understand what I needed, explained the options clearly, and made the whole process feel simple and stress-free. Since I couldn't see the arrangement myself, I really appreciated how they described everything and followed through exactly as discussed. My friend loved the flowers...they were fresh, beautiful, and clearly put together with care. It's hard to find this kind of reliable service these days. I'd definitely order from them again.
My FAVORITE flower shop in San Jose. As a small family business they go above and beyond on every order which has kept me a repeat customer. They order a fresh stock of flowers every single day so the bouquets I buy here always last forever.
Probably the best bouquet I've ever ordered. Really great value. It's huge for its price! Service was phenomenal - the store owner was super responsive over text and treated me very warmly in-person. I had a cat so when I asked for no lilies or tulips in my bouquet at the very last minute, she was very accommodating to my requests. Would 100% recommend this place for anyone looking for amazing value while purchasing flower arrangements or bouquets, as other flower shops typically price higher and don't offer the same level of attention to detail or service quality. 10/10! - Dan Truong
I've been a loyal customer for years and have regularly ordered anniversary arrangements, usually roses with lilies. Unfortunately, the quality has declined. The arrangements often look poorly put together and lopsided. More recently, my niece ordered a bouquet and received flowers that were clearly not fresh--some were already browning, and one even had a broken stem. This is very disappointing and not what anyone should expect when ordering flowers for a special occasion. Because of these repeated issues, I will be looking for a new florist. I hope you take this feedback seriously and improve your quality and consistency.
I highly recommend Thien Lan Florist. Tracy and her team listen to what you want and exceed your expectations. Thank you Tracy! Customer service 10/10 Communication 10/10 Quality 10/10
Used this florist for a corporate purchase. Great Customer service, excellent from start to finish. Worked with Tracy. The pricing was great and the arrangement was stunning. Delivered on time. I highly recommend!!
Service 5/5 Selection 5/5 Value 5/5 Can't say enough about the service here. Perfectly on time deliveries, truly exceeded our experience and expectations. The arrangements is beautiful and customer service is fast and simple processing. Also, The price is the most reasonable as well. I would definitely use them again in the future.
I have nothing but great things to say about Thien Lan Florist. They were fair priced and communicative via phone and text. I was really nervous about making the right choice for a sympathy arrangement. Thankfully, they made it so easy to choose a selection. The floral arrangement turned out perfect and was delivered on time. Thank you for making it so easy to order!
Came in 3pm on a Saturday walk in told them I needed a bouquet for a baby shower. They asked my budget and exceeded my expectations! Quick and very beautiful arrangement. Highly recommend.
Living here in the bay without my family, my friend's mom is the closest thing I have to a mother figure who I can visit in person. My friend often invites me to her home to for home-cooked meals during the holidays since I don't my family around to celebrate them with. From cooking bun bo hue to doing my nails for the first time ever, her mom always made sure I had a warm and good time. For that I appreciate her and wanted to get something for her this Mother's Day weekend. I have passed by this flower shop countless times because I used to get my hair cut in the My Linh Salon next door (its a small mom and pop shop with a cute old couple, great people btw), but I never went in. Today was my first time buying flowers from somewhere besides your local trader joes, costco, or safeway and I'm so glad I came here! From my understanding, they primarily do large flower arrangements for events. However, they accommodated for me and made me a nice little bouquet for $40. Honestly, I don't know how much flowers are supposed to cost, but to show my appreciation for my friend's mom, I think $40 is an amazing price to pay, especially since the bouquet came out looking so good! Will definitely be back for more if I ever need flowers, I recommend everyone to give them a visit if you need mother's day flowers! P.S. Shoutout to Yang for helping make the communication seamless and to Tracy for making this flower arrangement!
1 month ago
Highly recommend Thien Lan Florist! We unexpectedly lost a dear friend and needed beautiful flowers for his viewing/funeral on very short notice. They were incredibly responsive, accommodating, and communicated with us throughout the entire process. The flowers were absolutely breathtaking and even more beautiful than we could have imagined. We're so grateful for their kindness and care during such a difficult time. Thank you, Thien Lan Florist, for helping us honor our friend so beautifully. read more
2 months ago
She did it again! I have happy fiancé I last minute texted them last night because it mayyyy have slipped my mind that it was our anniversary. Instantly promised me they would get the delivery done the next morning with no hesitation! They are the GOAT florist! thank you read more
3 months ago
Absolutely loved the bouquet I got. I've been here multiple times and I'm always blown away by how fresh the flowers are and how much attention to detail they put into the bouquets I called in 1 hr before and asked for a $45 pink bouquet variety flowers for a mom. I didn't know exactly what I wanted but they exceeded any expectations I had! Highly recommend calling in before you come read more
I don't leave reviews often, but Thien Lan Florist earned this one. I needed a fully custom bouquet put together and couldn't be there in person to pick it out myself -- a nerve-wracking thing to hand over to a stranger on the phone. They made it easy: walked me through exactly what they had in stock instead of pushing whatever was convenient, and worked with me over text with zero pressure when I needed to adjust the order to fit my budget. The end result spoke for itself -- she said it was one of the most beautiful bouquets she's ever received, and it genuinely moved her to tears. If you need something custom done right and can't be there to double-check it yourself, I'd trust these guys completely. read more
popped in randomly and saw the team at Thien Lan working hard. asked if I could buy some flowers for a girl and the team asked me how much I wanted to spend...I gave them my ballpark and they got to putting together a bouquet for me. it is beautiful and smells so nice. the team here is so helpful and friendly to help me when they were already busy working on a big order. thank you. read more
2 months ago
8 months ago
I had a really great experience ordering flowers from Thien Lan Florist over the phone. Communication was key for me, and they were super patient and easy to talk to. They took the time to understand what I needed, explained the options clearly, and made the whole process feel simple and stress-free. Since I couldn't see the arrangement myself, I really appreciated how they described everything and followed through exactly as discussed. My friend loved the flowers...they were fresh, beautiful, and clearly put together with care. It's hard to find this kind of reliable service these days. I'd definitely order from them again. read more
8 months ago
My FAVORITE flower shop in San Jose. As a small family business they go above and beyond on every order which has kept me a repeat customer. They order a fresh stock of flowers every single day so the bouquets I buy here always last forever. read more
10 months ago
Probably the best bouquet I've ever ordered. Really great value. It's huge for its price! Service was phenomenal - the store owner was super responsive over text and treated me very warmly in-person. I had a cat so when I asked for no lilies or tulips in my bouquet at the very last minute, she was very accommodating to my requests. Would 100% recommend this place for anyone looking for amazing value while purchasing flower arrangements or bouquets, as other flower shops typically price higher and don't offer the same level of attention to detail or service quality. 10/10! - Dan Truong read more
7 months ago
I've been a loyal customer for years and have regularly ordered anniversary arrangements, usually roses with lilies. Unfortunately, the quality has declined. The arrangements often look poorly put together and lopsided. More recently, my niece ordered a bouquet and received flowers that were clearly not fresh--some were already browning, and one even had a broken stem. This is very disappointing and not what anyone should expect when ordering flowers for a special occasion. Because of these repeated issues, I will be looking for a new florist. I hope you take this feedback seriously and improve your quality and consistency. read more
2 years ago
I highly recommend Thien Lan Florist. Tracy and her team listen to what you want and exceed your expectations. Thank you Tracy! Customer service 10/10 Communication 10/10 Quality 10/10 read more
11 months ago
Used this florist for a corporate purchase. Great Customer service, excellent from start to finish. Worked with Tracy. The pricing was great and the arrangement was stunning. Delivered on time. I highly recommend!! read more
Service 5/5 Selection 5/5 Value 5/5 Can't say enough about the service here. Perfectly on time deliveries, truly exceeded our experience and expectations. The arrangements is beautiful and customer service is fast and simple processing. Also, The price is the most reasonable as well. I would definitely use them again in the future. read more
3 months ago
1 year ago
2 years ago
I have nothing but great things to say about Thien Lan Florist. They were fair priced and communicative via phone and text. I was really nervous about making the right choice for a sympathy arrangement. Thankfully, they made it so easy to choose a selection. The floral arrangement turned out perfect and was delivered on time. Thank you for making it so easy to order! read more
8 months ago
1 year ago
7 months ago
2 years ago
Came in 3pm on a Saturday walk in told them I needed a bouquet for a baby shower. They asked my budget and exceeded my expectations! Quick and very beautiful arrangement. Highly recommend. read more
4 years ago
Living here in the bay without my family, my friend's mom is the closest thing I have to a mother figure who I can visit in person. My friend often invites me to her home to for home-cooked meals during the holidays since I don't my family around to celebrate them with. From cooking bun bo hue to doing my nails for the first time ever, her mom always made sure I had a warm and good time. For that I appreciate her and wanted to get something for her this Mother's Day weekend. I have passed by this flower shop countless times because I used to get my hair cut in the My Linh Salon next door (its a small mom and pop shop with a cute old couple, great people btw), but I never went in. Today was my first time buying flowers from somewhere besides your local trader joes, costco, or safeway and I'm so glad I came here! From my understanding, they primarily do large flower arrangements for events. However, they accommodated for me and made me a nice little bouquet for $40. Honestly, I don't know how much flowers are supposed to cost, but to show my appreciation for my friend's mom, I think $40 is an amazing price to pay, especially since the bouquet came out looking so good! Will definitely be back for more if I ever need flowers, I recommend everyone to give them a visit if you need mother's day flowers! P.S. Shoutout to Yang for helping make the communication seamless and to Tracy for making this flower arrangement! read more
A stellar florist with beautiful flower arrangements!!! For Valentine's Day, I was scrambling all over the place for flowers to give my partner (men deserve flowers too!) and many florists were sold out 2-3 days before the 14th. Although I might be a major procrastinator, I'm glad that I am bc I was able to find Thien Lan Florist. I had contacted their number on their website and was redirected to Carolyn, who is amazing and kind by the way. I didn't want to gift the typical red roses and asked if there were any samples of blue arrangements. She promptly sent me a few samples and I was able to tweak an arrangement of light blue and white flowers to my liking. Thank you so much to Carolyn for making the ordering process seamless and easy!! My jaw dropped when I picked up the flowers, because they truly went above and beyond. I believe that Tracy arranged these together and she did a fantastic job. Please support this amazing florist and you won't be disappointed in the slightest! Also note, the parking lot is a bit small and shared with other businesses; so maybe look into having flowers delivered. read more
9 months ago
1 year ago
Highly recommend this florist! Had to search for a last-minute bouquet (needed in less than 24 hours) and they were so amazing in being able to accommodate my request! Purchase was extremely smooth and the bouquet came out so beautiful within a few hours of request/purchase. The picture is missing the bottom half where a show-stopping red bow was added, but you can see how beautiful the bouquet is already. Will be coming back in the future for sure (: read more
3 years ago
One of our dear friend's Uncle passed away and we wanted to gift a floral spray for his service. I was debating between a few different places, but am so glad I chose Thien Lan! The ordering process was quick, straightforward and easy. I was able to view her portfolio on the website and chose #500B), which she was able to accommodate some changes too. We were able to finalize the floral details, payment and schedule delivery all over call and text. You know this is THE spot when a majority of the other floral arrangements were also from Thein Lan. Every single arrangement was beautiful!! She was transparent about fees, had reasonable pricing and provided excellent service. I'm very particular when it comes to details and am impressed with how it turned out! read more
3 years ago
It was the day before our dear sister in law's celebration of life ceremony and we still hadn't ordered the sympathy flowers. Yikes!!! Tracy at Thien Lan was the first vendor to reply to my cries for help. She was responsive, pleasant and assured me she would do what she could to meet my needs. We were so incredibly pleased with their masterpiece. The price was right and the arrangement made a huge (literally and figuratively) impression. So thankful! read more
1 year ago
2 years ago
I've gotten several beautiful bouquets here for special occasions and I highly recommend it. It's very easy to place your order by looking at their sample bouquets on the website and then texting them what you'd like. Payment via Venmo is convenient. I've been extremely happy with the arrangements and I think they are worth the price. I will definitely continue coming back. read more
1 year ago
2 years ago
Ordered funeral flowers for my uncle-Thien Lan did a wonderful job. Easy ordering, flowers were fresh, delivered timely and the arrangement looked great. read more
4 years ago
Procrastination at it's best. I waited until the very last minute to buy bouquets for 2 grads and was in desperate need of a place to make it ASAP. I miraculously found this hidden gem near my home! I called the owner and she allowed me to come in and pick out what I would like for each bouquets with her workers. Thuy was the one that created both these beautiful bouquets in less that 40 minutes. It was shocking on how fast she put these beautiful arrangements together. They came out way better than I expected! She was kind and very patient with me even though I was extremely last minute. I told her I needed one to survive until the next morning and she was kind enough to explain the floral care to me. I highly recommend this place if you're looking for an affordable beautiful flower arrangement. I will definitely be back! read more
I don't live in state and have to depend on pictures on floral websites to do orders, so needless to say, I've been burned by many florists whose website show one thing but they deliver something else (usually smaller and sadder looking). I called the number on the website and our communication was great via text. I gave her a list of bouquets I was interested in, she told me which ones she had available, I picked one and requested she replace any lilies or stems with significant pollen since the receiver has allergies. She delivered the next day! She did an AMAZING job! The arrangement looks JUST LIKE the picture on the website and my friend loved it! Which makes me so happy as it is such a beautiful arrangement! I highly recommend this florist, especially if you're calling from out of state and need a local delivery, this is your spot! read more
5 years ago
5 years ago
Tracy is amazing!! She came in for my daughter in a pinch. This was my daughter first formal dance. My daughter was being very picky about the boutonnière for her first formal. I called around to a bunch of places and they weren't very helpful. I called Thien Lan Florist and Tracy was very helpful. When I went there, she was friendly and didn't make me feel like I was inconveniencing her for the color of the ribbon my daughter wanted. Will definitely be back again!! read more
3 years ago
I ordered twice from here and they did not disappoint. They sell affordable beautiful flower arrangements! This is my go-to flower shop. read more
4 years ago
Honestly, this place was a bit far from my house but I was HIGHLY impressed with the beautiful flower arrangements they provided. The eye for detail and freshness of the flowers were 12/10! Tracy, Carolyn and the rest of team had great customer service and were happy to help me find the perfect floral arrangement for my mother! They provide delivery and/or pick up. I definitely recommend going here for flowers for ANY event. I will definitely be going back. read more
2 years ago
I first learned of Thien Lan Florist when my mom ordered flowers for my baby's gender reveal from them. The flowers were absolutely stunning and I have used Thien Lan Florist for every major celebration since then - wedding, birthdays, mother's day, etc. The arrangements were so beautiful, the cost is reasonable for the quality of the work you receive, and the people owning and working for the shop are such great people. I would definitely recommend checking out Thien Lan Florist! read more
2 years ago
5 years ago
Because I live in southern California, I had to find the florist stores can delivery the flowers as it in the pictures. I had very bad experience with order flowers online. When they sent the flowers, it looked totally different in the pictures. So after I a little research, I found this florist store in San Jose where I need to delivery the sympathy flowers. (5 reviews... First was very skeptical about it) I contacted the store and Tracy helped me to order over the phone. The flowers was sent to the funeral was so beautiful with a sympathy card.(with our notes and signed. Plus the handwriting was so nice, too). My cousin took pictures and sent to us with much appreciated. Thank you Thiên Florist for helping. Your business deserves 5 and more... read more
6 years ago
I'm not much of a 'florist' kind of guy. I normally conveniently pick up flowers from Safeway and call it a day. However, this Valentines, I had a HARD time finding my girlfriend's favorite type of flowers. She likes orange-red roses... and that can only be achieved with dyes. EVERYWHERE was completely sold out. I guess it has to do with COVID affecting supply chains? I went to two different florists and two different Safeways before I came to Thien Lan. Both the florists that I had gone to before Thien Lan basically told me, "You're $@*! out of luck. Should've planned ahead." Thien Lan was the ONLY place that empathized with me and worked with me. Their employees joked around with me and told me they'd come up with a solution. They told me they would figure something out 'on the fly' with the roses they had. They also asked me if I wanted a vase or a bouquet. I remember that I literally said something like, "Just wrap it in a bouquet?" First, they found gold roses that used to add a splash of paint to. The end-result was fantastic (look at the attached photo for proof)! Then, when I thought they'd just throw it together in a bouquet, kind of like what I've seen at most florists and grocery stores... they came out with this amazing arrangement that surprised the hell out of me. It was professionally presented and my girlfriend gushed over it when I gave it to her. The entire time while I was waiting, the staff pulled out a chair for me to sit, because they noticed I had been standing for a while. They chatted with me about Lunar New Year and Valentines. They gave me tips on how to find flowers more easily for next year - because they actually cared. They also joked and made me feel better, telling me "Don't feel bad about being a procrastinator." The whole bouquet was only $65.... when a lot of the prices I found online were $100+. You can look it up yourself. Try typing in "Orange Roses" in Google and notice how everything is in the $80-$140+ range. Their prices were terrific, especially considering that they had to come up with a solution "on the spot". They were kind, courteous, and empathetic to this sad bloke (who totally knows to pre-order colored roses next time, by the way, haha). I am really happy with my experience here and will definitely come back for my anniversary, Mother's Day, next Valentines, and any other time I need flowers. Thank you very much! read more
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More info about Thien Lan Florist
2955 Senter Rd
Ste 10
San Jose, CA 95111
Fairgrounds
Directions
(408) 578-9767
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https://thienlanflorist.com
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