I'll be generous and give at least two stars since the first individual we dealt with was very helpful and knowledgeable, however...... Our kitchen sink was clogged and we contacted Rooter Ranger to help us out. They arrived when they said they were going to and were very helpful but needed better equipment to get the job done so they rescheduled for the next day to arrive between 10:00 and 1:00. By 2:00 no one had showed up and so we called the business and they said would contact dispatch. By 5:00 we hadn't heard anything again. Second phone call was made and they said that the job was marked done, and we reassured them it had not been done. They later confirmed, it was their mistake and they rescheduled for the following day for 9:00-11:00. So following day arrives and guess what... nobody shows up again. We call around 11:30 and they say their current job is running long. While waiting we went ahead and reached out to another company as our sink was almost overflowing and smelt awful. This new company showed up within an hour and finished the job within another hour. We understand that things happen, but we arranged our days for someone to be home and sat waiting for two days without anyone showing up and communication only existed because we initiated it. Very very very frustrating and inappropriate for any business to work like this. read more

I have not met such a dedicated, determined, and conscientious person as Dennis of Rooter Ranger for years. I just came back from our office. This young man was so good I would steal him to work for my company. I'm just back from helping him pack up his van at 10:45 pm. This fellow was a bundle of energy, commitment, skill and talent coupled with old fashioned humility. Everything he touched was perfection, despite the insane plumbing we did not know about our office restrooms. NOBODY works like this fellow anymore. Neither he nor I initially realized our office building's the plumbing was insane, when I bought the building several years ago. Our original plumbing resembled TinkerToys connected by somebody on LSD after digging it out, much to my despair. I used Yelp to find this company. I have rarely had such commitment, energy and commitment from ANY company for ANY thing by a singular employee. It was cute this younger guy had my same first name, as Dennis is not a common name especially for younger guys--but not in my generation. Yes this was an unanticipated expense, but it was clear that the original work for our office had a plumber on LSD. Dennis of Rooter Ranger absolutely figured out why we had problems, which was clear to me as no BS. More importantly, he worked like a demon to fix everything, and tidied up things late at night. I wish the rest of the world was like this, which is the same pride I have for y own work. I cannot speak for Rooter Ranger as a whole company, but if Dennis their plumber is like him--don't call anybody else. read more

I called twice to see about someone giving me an estimate replacing the pipes in a home I had given an offer on. They no showed, never came, sent me a blank report and today are trying to collect money for a service they never provided. Run, Fast!! read more

I don't have enough thank you's to offer all of these guys!!! Especially Vince Galgano for having the kindest heart and making this happen for us. I have a very immuno compromised child at home, and we were surprised with a home filtration system!!! As a mom this was my one dream for my household to keep my kids safe is to have clean and safe drinking water. Everyone was extremely professional, informative, quick, efficient, and just so very kind. Hands down these are the guys to go with!! Our family can't thank you enough!! Highly highly recommend this company to everyone if you want professionalism and just truly kind people. read more

Rooter Ranger - Plumbing Near Me - Tucson, Arizona

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I had service people over to do an initial "investigation" of a smell, which turned into them recommending a camera scope of the pipes. They scheduled me and never showed up. I don't have time to entertain no shows so I ended up working with the next company that I had scheduled for the initial bid. read more

Thank you Rooter Ranger! To the Crew! Luis, Carlos, Elias, Elias, Ismael and everyone...for doing a wonderful job on my shower! The team out here at the house were professional, knowledgeable and were respectful. To everyone in the office, I can't remember everyone's name...but a BIG THANK YOU! Dawn, Angela and Luis took all my calls and helped me in the process. The bathroom is AMAZING! read more

Do you want to be upsold, and WAY over charged? Want to spend unnecessary thousands? Hire this company and don't get other opinions or bids. Fortunately, I told them, after their 11,000 estimate, I needed to get second opinion, then got my problem fixed by another company for $400. Just their hydro jetting estimate was 5 times what I was charged by the other company. Update: the owner contacted me about the above review and offered to reimburse me for the Hydra jetting expense I paid the other company. He also told me they had "let go" Jim, the field manager guilty of all the up- selling attempts. I am grateful for his efforts, and hopeful that other homeowners will no longer be scammed like Jim tried to do to me, so I offered to write this update but declined his monetary offer. read more

Router Ranger is the best plumbers that I've hired. I had a complex drainage problem and Orlando and Oscar were superb. They not only gave me one option to correct the problem, but multiple options. I highly recommend them. And on top of it they honored their $47 special without any hidden fees. I'm impressed. read more

I've used Rooter Ranger for a kitchen pipe that burst, and there were excellent! Luis has been fantastic, great professionalism, customer service. Highly recommend, would not go anywhere else. Affordable and quality work! Thanks so much! read more

The team came by to replace a cast iron drain in the house. They were fantastic. They left everything better than how the found it. Carlos and Luke replaced some brick they had to dig up to reroute the pipe and it is as if it wasn't touched. All the guys that were here were fantastic. I highly recommend this company if needing help in Tucson. read more

As. Realtor, I see a lot of plumbing issues firsthand. So I'm not quite sure where to start with this one for my own personal home. I tried writing a long review but, Yelp limits the number of words. :( So I'll try it in simpler terms. #1: The agent that came to my house for their $45 water heater flush/plumbing safety inspection was inexperienced. He stated that my new water heater (2015) did not need flushed due to how new it was. He said my gas water heater was too old (based it off of a spec code found on the unit) and needed to be replaced and could not be flushed. When asked when he was going to flush one of the water heaters, he claimed that dispatch never notified him of that. That was the whole purpose of me scheduling the company to come out. He called his Supervisor and I explained the problem and what I had scheduled and the text message special. His Supervisor and another technician came out the next day and said that my "old" water heater was not that old. You just had to go to the company's website and enter the serial number and the date was actually 2011. When I asked the supervisor about flushing my newer water heater he said absolutely we can do that. Come to find out the inexperienced technician told his supervisor in front of me that he did not know how to do it and didn't want to get water everywhere. So the supervisor flushed it instead. The other technician that came turned my gas water heater down and instead turned it off. Resulting in cold showers the next few days. A quick Youtube video showed me how to turn it back on and I was back in business. #2. Everything the first technician looked at in my house needed fixed/replaced (things that were previously fixed and left water stains or I could do easily myself). He said my guest shower was clogged because there was water sitting in the drain. When his supervisor came out the next day, he told the technician that it was not bad because it was due to the P-trap. Which is something I already knew. #3. Price gouging by the supervisor "at his discount" for installing a tub drain, fixing a pool check valve and trying to get me to high pressure clean my drainage lines. I was quoted $13,000 to have a drain put in for my bath tub, pool valve replaced and lines high pressure flushed. I have a sink in the location where the tub would go so this was a part of the quote. No one asked if we would remove the sink cabinetry and floor tiles. Which we planned on doing ourselves along with hiring someone to frame the tub. The tech made the whole process sound worse than it was. The pool check valve was found to leak where it was supposed to by the Supervisor but, needed a new b-nut/valve assembly due to the leak on the faucet. When they went to run a camera down the drain pipe by my laundry room the camera came up with some sand. This resulted in the high pressure flush being added. I had another trustworthy company come out with a supervisor I personally know firsthand and he quoted me $2,900 for the tub drain/pool valve replacement. That is a HUGE difference. The sand in my drain is because of the washer and our riding our CanAm through the desert, getting dirty and then washing the clothes in the washer. Something I had not thought of until the other company's supervisor explained it to me and asked some questions to troubleshoot the problem. I honestly feel like I may have gotten taken advantage of because, I am a female and inexperienced with major plumbing repairs, etc. I gave them two stars because, they do show up on time and present themselves in a professional manner. However, be careful if they are quoting you on something. My gut told me to seek other quotes from other companies and I am glad I did. read more

washer rinse cycke was draining into kitchen sink- called rooter ranger about $49 special. Luis never trued to unclog the drain. Instead, he tried to upsell me on hving drains hydro washed for 600-$800. DO NOT USE THIS COMPANY! read more

We needed service on a holiday and Rooter Ranger responded immediately! Matt and Frank were our technicians and they were fabulous. They arrived shortly after our initial call and were so professional, efficient and personable. They quickly diagnosed and fixed the problem and got us on our way to hosting our holiday dinner. And, Rooter Ranger didn't charge any extra fees for providing services on a holiday - we definitely got the best value for our money! We highly recommend Rooter Ranger and appreciate Matt and Frank! read more

I had a issue with my water temp John came out in 24hrs and fixed the issue in 5 min and didn't charge me and gave my knowledge on what happened.. all I have to say is this was the best experience I've ever had with a plumber company.. highly recommend read more

Luis was outstanding with explanation and service. I had extreme blockage in my bathroom and he came explained in detail what was going on and gave me options. He was able to fix the blockage in an hour and I was so relived to have a proper working bathroom again. Thank you again Luis and the Rooter Ranger team! read more

Gavin was fantastic and respectful of my budget and needs. I appreciated the focus on the immediate need and the balance of the budget with future fixes we could get done. Luis and the team were very knowledgeable and completed the work neatly and quickly. Letting me know what was needed and why helped me feel comfortable with the whole process. read more

I had standing water in my sink, both sides. I called for a drain clean. Instead I got a used car salesman. True that the kitchen line under ground needs attention. No doubt. Watch out for Louie. He is a supervisor and he is slick. By the time he left he had a 22,000 quote to immediately recline my pipes all the way to the clean out. During the video inspection he pointed out alleged "holes" all along my underground main line and the kitchen line is so bad that I can no longer use my kitchen sink or do laundry. They offered no solution to get my kitchen sink running!! It was too dangerous to use. After two more video inspections I got near a 180 degree assessment. Main line clear and no "holes" anywhere in it. The kitchen line is in serious need of care , however, they got my sink fixed in 25 minutes and gave me clear guidelines to care for it for the time being. I could also use my washing machine and the pipes did not rupture. They appear to be a high pressure sales and have staff that lie to scare people. Whatever you do make it a point to definitely get other quotes for damage and don't commit to it. Think about it first. read more

I had a serious backup in our master bedroom toilet. We called RooterRanger not knowing what the problem was going to entail. Plunging didn't seem to do anything. Luis came by on a Saturday evening. I figured it would be astronomical in price for weekend after hours service. Luis explained that depending on the circumstances and what is entailed would be the determining factor in price. He was able to snake it and had it fixed in five minutes. The service was great, Luis was friendly, clean cut and presentable. That's an important factor when one allows strangers into their homes. The price was beyond fair and reasonable. I will definitely call them again. read more

I had a great experience working with Orlando on replacing a garbage disposal. First off, scheduling with Rooter Ranger was simple and quick. Orlando came out the same day to check it out. He wore booties and a mask which was super thoughtful for the customer. After looking at the garbage disposal he leveled with me on the options and what they would cost. He was honest about being able to fix my garbage disposal but letting me know that the size of the disposal meant it would clog up more frequently. I ended up getting a replacement and a day later Orlando came by to install it. He finished the job in less than an hour and even was nice enough to take all the boxes from the new garbage disposal out. It was a good experience and I would certainly call on Orlando again. read more

PLEASE BE VERY AWARE!!!!! Modern day scammers. Had rooter ranger come out a few weeks ago to help with a shower backing up. So we arranged to have line snaked thinking old pipes just needed a little cleanup. Well that didn't go to well as the gentleman was not able to snake line. I Was told that he was hitting something that didn't feel right and he didn't want to get snake stuck in the line as that would cause bigger problems... So he suggested we camera line but don't worry we will just do a bundle package to save you some money for snake and camera option. Ok I said as I would not mind seeing pipes condition and what's causing clog. Now the boss shows up with camera to evaluate what's going on in pipe. Mind you we are on a roof in the sun with a camera that did not have the best image. Well we made it down to the clog in line and was told line was broken. He tried multiple times to get camera past point but it did not pass. So with that being said he gets camera up to clog and said its your pipe broken!!!! So now panic mode sets in for me thinking I way I need my bathroom shower draining. So let's camera all lines while we are here so no problems in future. Before doing that we went to master bathroom to locate where camera won't pass. Right in the middle of our new bathroom floor!!! So back to roof the examine other pipes. Got no good news there either. All pipes need to be hydro jetted and epoxy coated from what I was being told. While wrapping up camera stress kicked in ass I knew things were not looking good. Now for the hard part what to do to fix everything. Boss came back with the book!!! $4500 to fix pipe under new bathroom floor. Just to fix pipe. Then another 15k to jet pipes and epoxy but to do that you need to add a clean out for another $1700 and we can get start tomorrow on the clean out he says!!! I'm still in shock from the 23k quote and he's already planning job! I told him I needed to speak with wife to see how we want to go about things. Made my payment of $247 and festered for next week waiting for second opinion. Finally Drain medics came out and truly saved the day. We re ran camera in pipe and found the supposed break "see photos ". Rooter ranger was ready to rare my bathroom apart for no reason.!!!! Shirt was clogged in pipe from previous project. "See photos ". You get the point by now. Called to get our money back and they have ignored wife's phone call 4 times now. Please see BBB for further complaints. This needs to stop . read more

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I called the company to unclog my toilet and shower stall , it costed 300$, after the snake service, it worked , however it clogged again the next day. I asked them coming back to drain one more time, they came but refused to drain, instead they offered us a 25000$ repair solution. I called a different company for second opinion. They drained and everything was working fine . I need a refund from Rooter Ranger but they refused . I m not happy with the work and the attitude. We might have settle in court read more

my shower head wasn't working there was a mad drip and my led lights weren't working! Zach good job! 10 stars!

in January 22 I had the pipes in my home jetted and was told I needed my pipes coated with a liner. I paid in full and now august 25 I get an email stating I owe them for the work done which was over 11 thousand dollars. luckily I paid with a credit card that shows they were paid the day it was finished in January . I would not use this company again. read more

My experience finding a good and reliable plumber these days is not easy. This is why I'm so pleased with the work Zach at Rooter Ranger has done for me. He informed me when he would be coming, he arrived on time . He explained what he was going to do , and he completed the necessary work in a timely manner. I have already recommended him to friends and neighbors. So happy to found a new plumber !! read more

Called Rooster Ranger early Monday morning to unclog a toilet. They said they'd be there between 2 & 4. At 3:45 I started making calls. Got the office twice & the second time the man said he was going to call & yell at his technician to call me. Nothing. The last 2 times I called before 6pm I got the answering service. STILL no call!! If I could give less than one star I would. Got someone else coming this morning. read more

minimal work done extreme damage to home lies about repairs lies about repairs then more lies about repairs excessive charges for minimal work! home siding damaged and not repaired left me hanging as soon as they got there excessive charges for minimal repair. never call this company unless you want to be lied too ripped off taken advantage of and stolen from if you want all these these things done to you then call this lying, cheating, manipulativ, thieving company! now you know! read more

The men that came and did the work were great. But, dealing with the office to get invoices that the insurance company needed to reimburse us was a joke. spoke to different people in the office and were told that we would receive an invoice that would be broken down to satisfy the insurance company would be sent to us. So far, after 2 weeks, we still do not have the invoice. I would be wary of using this company. read more

Guys, save yourself the time and money and do not use this company. They recommend we pressure washed our pipes for an obscured amount of money.... absolutely insane, we had FOUR other plumber come out and they quoted us half the price or less! Do not use them! read more

The process was so fast and they were able to come the same day! John R was great - he unclogged the shower, the price was so reasonable and the same as quoted. Really appreciate the availability and efficiency! Thanks again. read more

This is the second time I've had these guys to fix a drain. ( different drains) John and Luciano were amazing. They were able to give us a complete breakdown of everything that is wrong with the pipes and what needs to be done to get the issue resolved. I hope to not have anymore plumbing problems, but if I do, these guys will be who I'm calling. Thank you read more

Horrible, horrible, HORRIBLE time with my plumber from here. Dushka was late to service my toilet and left me without a working bathroom for almost a whole day!! I am extremely unhappy and will be waiting on a response from a manager!!! read more

Pros: 1. I appreciate the friendly help I got from Orlando and his associates. I had root problems that blocked the sewer line. 2. They removed the tree, replaced the sewer pipe section, and make everything look great again. 3. They explained everything as they were progressing and charged a reasonable price. 4. After the repair, the water pressure in the house increased which probably caused a drip in one of the showers. Rooter Ranger replaced the cartridge, which stopped the leak, at no additional charge. Cons: 1. Due to other job demands, they were not there on the days and times promised. But, they kept in contact. 2. When digging the trench, they cut the Comcast internet line, so we were without service for almost a day. But, they offered to pay for any Comcast charges. Fortunately, Comcast didn't charge us. read more

They came out when they said they would and the guy was so nice! He went above and beyond! I don't think I've ever trusted a plumber more! Super recommend these guys! read more

I had a leak in my master bathroom upstairs and I wasn't sure what was going on. I needed someone fast so that I could have use of that bathroom again. Orlando was able to come that night and make an accurate and swift diagnosis of the problem. He came back the next day and had it all fixed. He was polite, knowledgeable, and was able to explain it to me so I could understand. Thank you Orlando! read more

Austin did a great job with our drain repair. We ran into an issue with our camera inspection & Kevin did a great job as well with communication & solving the problem. Would recommend their service as they were prompt and diligent with customer needs. read more

The same Plumber came at 1am unannounced and was extremely hostile and rude he made the clog in my drain worse and demanded 350 dollars to unclog and using a camera for pipe mocking me over the price I paid with the f word my house is flooded and don't know that I will contact the bbb and let them know my experience read more

I have never used Rooter Ranger in the past, but I recently had a back-up in my walk-shower. We had a tech come out and access the situation but was unable to clear the blockage, and he referred us to a supervisor. Jay Sandoval and his technician John came out and, within 30 minutes, had the blockage cleared. Their sense of urgency was top-notch as well as their professionalism. Not only were they able to provide a solution, but they also educated my wife & I on how we can prevent issues like this in the future as well as recommend products to aid in the preservation of our drains. I can't thank these two professionals enough for their expertise & incredible service!! read more

Absolutely horrible service. I own a small business and my plumbing line was hit by a power pole. Long story short it was a total of $32,000 to fin my plumbing line. It took them a full month to complete and they did a shitty job. (No pun intended) anyways, they left ALL of the trash (concrete, plumbing lines, caution tape and event their LUNCH laying outside of my business and claimed the job was done. Their supervisor Dennis went missing for 2 weeks which made me have to close up shop. Mind you in a SMALL BUSINESS. Their supervisor Nolan that I was transferred to because Dennis "got fired" now does not respond to my messages concerning the road they replaced that is now collapsing in the middle of a major street. They are very unprofessional and had I know I would have went with a deferent company. They also "forgot" to get permits per city to do the job which almost made a 50 foot light pole fall. I wouldn't recommend this company to anyone. I'll upload the shit show they left me with so you can choose not to pick these people. $32,000 down the drain LITERALLY. read more

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They had to go through the roof because the main line was blocked. The unclogging was 350 but they told me ways to get up to code with the sewer and a possible danger of electrical that we had. read more

I am in the middle of terminating a lease on my rental property, so it was especially unwelcome to receive a phone call from my tenants on Christmas Eve saying the kitchen sink was backed up--even worse to hear they tried to fix my 60-year-old pipes with commercial-grade Drano. I immediately started looking for a plumber that could come on such short notice, and Rooter Ranger was the only company that not only was available same-day, but didn't charge overtime or holiday rates. Turns out the pipes are original galvanized steel so they need a lot of TLC, and so a flush was recommended to clear the leak. The prices were reasonable so I agreed. These guys are total rock stars--it ended up taking three visits instead of one (mostly due to my tenants' refusal to allow plumbers in until I put my foot down) but the job was finished and the sink works well. Once I move back into the home this year and make renovations, I will call Rooter Ranger again for the next round of repairs. THANK YOU! read more