Our toilets started raising up and not flushing. We had a man come over and clear the vent, which…read moreseemed to solve the problem. But then it returned. Meanwhile our drains had always been sort of slow I called Drain Medics to just look down the vent pipe to see if it had really been properly cleared. They have a visual tube to stick down pipes and see what's going on. I thought the vent pipe may not have been fully unclogged. But when Austin arrived he immediately spotted something on the front yard that changed everything. A wet patch right under our window was in fact leaking sewage. With poopoo and all! When he put the visual tube in that big drain pipe we saw the entire inside of a very corroded old cast iron pipe going all the way out some 30 feet. Austin said this rough corrosion would catch T-paper and plug it up. Then in a day or two they'd melt, but then in a few days it'd do the same thing again. Austin told us most plumbers would replace the drain pipe. That would dig up our lovely natural lawn, take several days, and would be pricey. He could do a coring out of the inner corrosion of our pipe and then coat that with a strong epoxy resin which would fix the problem. It's guaranteed for 25 years at about 3/4 the pipe-replacement price,would also save our front yard from destruction, and take only a day. We accepted. Upon further research, I found they were indeed representing the situation correctly and their prices were very reasonable. And moreover they among the few plumbers uniquely qualified to do such repair and at such a price, as this was their specialty. They showed up and did the work brilliantly. I've watched people work and have some experience in the field, and they were top notch. Everything went without a hitch. Again, I cannot praise their professionalism, friendliness, and efficacy enough. Well, a few days have passed. The drains drain faster. The toilets flush better. A job I feel really good about. I consider it among the best investments in our little old casita that we've made.

Austin was really great to work with. I used him for a sewer line repair at a mobile home park. I…read morereally appreciated his honest approach to the repair. Work was done professionally when he said it would be done. I would definitely recommend and work with Austin again!

Jake was very responsive and kept me informed of his arrival status. Fixed the slow drain and gave…read moreme advice on how to keep it flowing. Would call them again when needed.

While preforming drain cleanout damage was done to backflow valve…read more Wanted $$$ to fix it

Louis and his crew showed up on a saturday in the rain, and replaced a large amount of my sewer…read morepipe and did some work inside my rental house. The entire time , they were able to work around my tenant and keep everything flowing! Every one of the men that worked on my property we're friendly and professional. They did not quit working until the job was done. Price was extremely fair.Considering the amount of time they spent. I read some reviews that their costs were high , my answer to those reviews is go ahead and try that yourself. One last thing, Service Line Warrentees. That the city of Tucson promotes is a scam! Don't buy it!!

I would stay as far away as possible unfortunately. They did shoddy work and then when it broke,…read morethey would not honor the warranty. I wasted way too much time and money with these people

wow, Oscar and Tyrone just completed a toilet leak repair. I had an emergency toilet leak and…read morecalled My Plumber in Tucson -- and I'm so glad I did. They were responsive, professional, and incredibly efficient from start to finish. First, they showed up quickly and gave a free estimate on the spot -- no pressure, no upsell. Once I gave the go-ahead, they left to get the exact Kohler parts needed for my model (not always easy to find), then came right back and got to work. What impressed me most was the level of care and confidence they brought to the job. They had to remove the tank, deal with some rusty old bolts, and replace the gaskets -- stuff I was worried might be a nightmare. But they handled it like total pros. No fuss, no mess. And the cherry on top? They noticed the toilet flap was old and replaced it for free, just because it needed to be done. No extra charge, no drama -- just good, honest work. They were polite, clean, considerate, and clearly take pride in what they do. I can't recommend My Plumber enough. If you're in Tucson and need plumbing help -- emergency or otherwise -- this is who you want to call.

I wanted to post this review first by giving a major shout out and a huge thank you to Jacob. I had…read morea few plumbing issues that were occurring at my newly purchased home. I went through home warranty, so I was a little skeptical at first since I have had bad experiences in the past. Jacob showed up and started handling business quickly. Very professional, courteous, mindful, and very cautious while working. Some of my repairs were pretty straight forward, but the seized valve required a lot of work. I was very appreciative of how Jacob minimized the amount of wall that needed to be cut and placed back so that I can take care of the work for patching. Jacob was also very knowledgeable and kept me very well informed as the work did take some planning overtime. I had a great experience considering the work that needed to be completed. I would highly recommend My Plumber to anyone based on my experience.

Prickly Pear Plumbing company, James, and Arron, went out of their way to help me when my water…read moreheater was malfunctioning!. (No Hot Water) They arrived to assess why the pilot light wasn't on and determined that the Thermopile assembly had failed! Because of their thoroughness, they discovered that it was still under warranty and supplied me the phone number to Rheem so that I could call and get the part shipped to me for repair. Once the part came in, they were able to repair it!! They didn't feel safe for me with the way the venting flow was for gas to the water heater so, while here, they replaced that at no cost! Kind, knowledgeable, professional, great price, on time and liked my pups! They did a great job and I would highly recommend them!!

From the owner: At Prickly Pear Plumbing LLC, we combine skilled craftsmanship with honest, down-to-earth service…read morethat you can trust. Locally owned and operated, we take pride in offering both residential and commercial plumbing and drain cleaning services across Tucson and surrounding areas. What sets us apart is our commitment to quality work, fair pricing, and clear communication—no upsells, just straightforward solutions. We also proudly offer free estimates and discounts for seniors, military, and teachers. When you call Prickly Pear, you're not just another job—you’re part of the community we care for.

Unfortunately I had to downgrade my review to a two star. The toilets they replace a couple of…read moreyears ago are already faulty and one not working at all. They did not want to even consider any form of warranty. What is the point of using a professional plumbing company that charges so much for toilet installation and then it does not even last a couple of years. The toilet does not even flush. And they also were not able to give me an appointment for a week or so out. Needless I I say I will not be using them for any on my properties, nor will I use them for other services or HVAC due to this poor customer service. Poor value!

Title: Beyond Disappointed…read more I rarely leave reviews, but what I've gone through with Fusion Air and Plumbing has been heartbreaking and financially devastating, and I don't want anyone else to experience what I have. I hired them to install a brand-new air-conditioning system in December 2024. I trusted them. Instead, I ended up with a faulty A/C fan that ran nonstop, caused my home to stay extremely uncomfortable, and left me with an electric bill that skyrocketed to nearly $5,000. When I called Fusion for help, I explained that the electric company believed the issue was most likely a fan that wouldn't shut off. Instead of addressing that, Fusion charged me 2000 dollars to remove an old, already-disconnected swamp cooler from my roof. They assured me that was the cause of my crisis. I didn't know any better, and I believed them--because I had no reason not to. But the bills kept climbing. The stress was overwhelming. I called again, desperate for answers, and only then did the technician admit the obvious: the fan they installed was the problem all along. They replaced it, but the damage--financially and emotionally--was already done. What has hurt the most is the complete silence from the owner, Sean Stewart. I provided copies of my electric bills. I asked for a phone call. I wrote letters. I called again and again. He never responded--not once. Not even an acknowledgment. Since July 2025, I've been struggling under thousands of dollars of debt from a situation that should never have happened and was not my fault. This is on top of the cost of the new A/C system ($11,000) and the unnecessary charges for removing the swamp cooler. As a disabled senior citizen living on a fixed income, these months have been painful, frightening, and deeply discouraging. I wish my experience had been different. But based on what I've gone through, I cannot recommend Fusion Plumbing and Air to anyone.

They have replaced my old water heater from 2008. They did a marvelous job. Juan, their installer…read moreknew exactly how to put it in and clean up afterwards. I am pleased with them. I would recommend them, and I will call them if I have any additional plumbing problems.

they came out and replaced my water heater same day. great service by Juan. Will use them againread more

DrainMasters was very easy to work with. Andrew was prompt, professional and very helpful!read more

I used DrainMasters for a rental property…read more I had them run a snake through the roof because of a back up. The price they charged me was excellent. About 6 weeks later the renters house backed up. Well the Supervisor David and the Office Manager Mary Provided me with excellent customer service. Great Job!!!

Kyle came out to install a water tray for my washer. The old one had cracked. Very professional and…read morefriendly. I was charged less than the other plumbers I contacted. It took him about an hour. Great job, will use this company in the future.

After 2 failed attempts by the store's 3rd party providers, I put out the call on Facebook for a…read moregood plumber (and one who could come on a Sunday) who could hook up my RO water system to my new refrigerator. At a friend's recommendation, I called RAM and spoke to Sammi, who assured me it would be no problem to get someone out to me within the hour!! Keep in mind that my refrigerator died sometime this week while I was away, and I discovered it when I returned Wednesday afternoon, so I have been without one for at least 5 days. Joseph arrived with a big smile, a lot of knowledge and a comforting attitude. He quickly assessed the issue, went to get the necessary part, and installed it. He instilled confidence in me that he would handle it, and he did! Thank you so much to RAM Plumbing, and especially Joseph and Sammi! Definitely WILL RECOMMEND!

We have been customers of Plumb Plumbing for many years. Recently we scheduled a repair with them…read moreand they gave us an 8-10 am time slot. I took off work to accommodate them. No one showed up and no one called us. This is a deal killer. No excuse for treating long time customers this way. No apology. No reason given.

This company is great, very efficient, good work, reasonable for plumbing work! Will use them again!read more