Our toilets started raising up and not flushing. We had a man come over and clear the vent, which…read moreseemed to solve the problem. But then it returned. Meanwhile our drains had always been sort of slow I called Drain Medics to just look down the vent pipe to see if it had really been properly cleared. They have a visual tube to stick down pipes and see what's going on. I thought the vent pipe may not have been fully unclogged. But when Austin arrived he immediately spotted something on the front yard that changed everything. A wet patch right under our window was in fact leaking sewage. With poopoo and all! When he put the visual tube in that big drain pipe we saw the entire inside of a very corroded old cast iron pipe going all the way out some 30 feet. Austin said this rough corrosion would catch T-paper and plug it up. Then in a day or two they'd melt, but then in a few days it'd do the same thing again. Austin told us most plumbers would replace the drain pipe. That would dig up our lovely natural lawn, take several days, and would be pricey. He could do a coring out of the inner corrosion of our pipe and then coat that with a strong epoxy resin which would fix the problem. It's guaranteed for 25 years at about 3/4 the pipe-replacement price,would also save our front yard from destruction, and take only a day. We accepted. Upon further research, I found they were indeed representing the situation correctly and their prices were very reasonable. And moreover they among the few plumbers uniquely qualified to do such repair and at such a price, as this was their specialty. They showed up and did the work brilliantly. I've watched people work and have some experience in the field, and they were top notch. Everything went without a hitch. Again, I cannot praise their professionalism, friendliness, and efficacy enough. Well, a few days have passed. The drains drain faster. The toilets flush better. A job I feel really good about. I consider it among the best investments in our little old casita that we've made.

We rarely write long reviews, but Drain Medics truly deserves it…read more We started having recurring sewer and drain problems that kept getting worse over time. After multiple backups and temporary fixes from other plumbers, it became clear our sewer system was failing. We called several companies and got a wide range of opinions -- everything from full excavation to vague promises of "trenchless" solutions with very little explanation or proof. From the first visit, Robert and the Drain Medics team were completely different. Instead of jumping straight to selling us something, they took the time to properly diagnose the issue. They ran a camera inspection, showed us exactly what was going on inside the pipe, and explained the condition of the line in a way that actually made sense. What really stood out was their real-world experience with sewer relining. Other companies said they offered it, but couldn't show past work, footage, or confidently explain the process. Drain Medics clearly specializes in this -- and it showed. Robert walked us through every step of the relining process, explained why it was the right long-term solution, and answered all of our questions honestly. There was no pressure, no scare tactics, and no upselling. Just straightforward facts and options. The crew was professional, respectful of our property, and incredibly efficient. They restored and relined our failing sewer and drain system without tearing up our yard or home, and kept us informed the entire time. The before-and-after camera footage was impressive, and the final result gave us peace of mind we hadn't had in years. What really sets Drain Medics apart is trust. They do what they say they're going to do, they explain why they're doing it, and they stand behind their work. You can tell this isn't a company that just "added relining" as a service -- this is what they actually do, and they do it extremely well. If you're dealing with sewer issues and want an honest diagnosis, real trenchless experience, and a team that takes pride in doing things the right way, choose Drain Medics. We're extremely glad we did. They also were very affordable compared to other companies!!

While preforming drain cleanout damage was done to backflow valve…read more Wanted $$$ to fix it

HRP did what was needed to gain access and repair a troublesome water pipe leak in my home and got…read morethe job done right!

When our laundry plumbing continued to back up in our 1957 home--even after it was hydro-jetted…read moretwice, we called Rooter Ranger. With their camera, they were able to see the problems and also clearly explain to us what needed to be done. John, Luciano, and Colton opened up our root-filled pipes, replaced a broken section of pipe, and epoxy-coated pipes inside and outside the house. This all was done faster than expected and came with a 15-year warranty. It was necessary to dig up a portion of the driveway to reach the broken pipe, and Rooter Ranger let us know in advance that they were not able to replace the pavers--and of course, did not charge us for that. We appreciated being told this up front, and Colton removed the driveway pavers and stacked them very carefully so that we would be able to replace them after the plumbing work was completed.

Not surprised they are now shut down, this company was very predatory, my second opinion plumber…read morebasically laughed at all the things "i was in dire need of" according to rooter ranger. their "manager" basically tried to intimidate me into to signing on for repairs.

If you are looking for an honest, reputable, reliable, family owned and operated plumbing service-…read moreYOU FOUND IT!l Little long review, but they deserve an honest and in depth one. Joe, Tanya and John are truly the best and take real pride in their operations. I live in a 1953 home. I had just spent $20k with Rooter Ranger to repipe under the home, yard and reconnect to the sewer (11/2025). My bathroom sink still wouldn't drain. I called RR back out. RR snaked it and "jetted" it and still couldn't clear it, drained but slow. I called them back and turns out this national company went out of business. Crushed doesn't begin to describe it. I spent a small fortune, for me at least, on this and they were out of business. We were using a bowl in the sink and the smell was unpleasant. I began looking online and found My Plumber. They had excellent reviews. I called and they were available immediately to help. John came on time, he was kind and professional. I told him that it was previously snaked with no luck. I told him I didn't want to have to pay for it again because it didn't work. He assured me that he needed to check and if that was the case, it would be credited to new work. Wouldn't you know, John CLEARED IT! It was an old black cap that had perfectly gotten stuck in the pipe. I was so grateful and emotional because I assumed this was going to be another costly bill. He did tell me that the hookup to the pipe was corroding, under the sink. I should replace it before it gave out and caused a larger problem. I said yes, good idea. He did warn me that if they couldn't remove it-because of the age and corrosion-we may need to go behind the wall. I understood. Today owners Joe and Tanya came to take camera footage and replace the corroded hookup under the bathroom sink. Joe was able to get it off and replaced without issue. Another win for my wallet. Tanya showed me the video of the gunk and build up in the pipe and suggested to hydrojet it. I did ask how long the buildup looked like it had been there since I was told by RR they had jetted it. This was years and years of build up, RR did not jet it-should have known. It was black and stinky. After they jetted it, the water quickly swirled right down the drain. I was shocked and so happy. I did ask if repiping was something I needed to worry or prepare for. Joe and Tanya said no, not at this time. There was very little cast iron that came out, I should be good for a long while. Pipes were in better shape than we thought. They packed up, cleaned up and let me know if I had any concerns or if it for some reason the drain got clogged, to reach out and they would take care of it. Sigh of relief. These are highly trained and educated plumbers, with a family business that will be around for a long time. They truly care about their work and customers. I would recommend My Plumber to my family, friends and complete strangers. Thank you again to Joe, Tanya and John! Your thoroughness, knowledge and integrity saved me money and gave me peace of mind.

I wanted to post this review first by giving a major shout out and a huge thank you to Jacob. I had…read morea few plumbing issues that were occurring at my newly purchased home. I went through home warranty, so I was a little skeptical at first since I have had bad experiences in the past. Jacob showed up and started handling business quickly. Very professional, courteous, mindful, and very cautious while working. Some of my repairs were pretty straight forward, but the seized valve required a lot of work. I was very appreciative of how Jacob minimized the amount of wall that needed to be cut and placed back so that I can take care of the work for patching. Jacob was also very knowledgeable and kept me very well informed as the work did take some planning overtime. I had a great experience considering the work that needed to be completed. I would highly recommend My Plumber to anyone based on my experience.

Prickly Pear Plumbing company, James, and Arron, went out of their way to help me when my water…read moreheater was malfunctioning!. (No Hot Water) They arrived to assess why the pilot light wasn't on and determined that the Thermopile assembly had failed! Because of their thoroughness, they discovered that it was still under warranty and supplied me the phone number to Rheem so that I could call and get the part shipped to me for repair. Once the part came in, they were able to repair it!! They didn't feel safe for me with the way the venting flow was for gas to the water heater so, while here, they replaced that at no cost! Kind, knowledgeable, professional, great price, on time and liked my pups! They did a great job and I would highly recommend them!!

From the owner: At Prickly Pear Plumbing LLC, we combine skilled craftsmanship with honest, down-to-earth service…read morethat you can trust. Locally owned and operated, we take pride in offering both residential and commercial plumbing and drain cleaning services across Tucson and surrounding areas. What sets us apart is our commitment to quality work, fair pricing, and clear communication—no upsells, just straightforward solutions. We also proudly offer free estimates and discounts for seniors, military, and teachers. When you call Prickly Pear, you're not just another job—you’re part of the community we care for.

Unfortunately I had to downgrade my review to a two star. The toilets they replace a couple of…read moreyears ago are already faulty and one not working at all. They did not want to even consider any form of warranty. What is the point of using a professional plumbing company that charges so much for toilet installation and then it does not even last a couple of years. The toilet does not even flush. And they also were not able to give me an appointment for a week or so out. Needless I I say I will not be using them for any on my properties, nor will I use them for other services or HVAC due to this poor customer service. Poor value!

Title: Beyond Disappointed…read more I rarely leave reviews, but what I've gone through with Fusion Air and Plumbing has been heartbreaking and financially devastating, and I don't want anyone else to experience what I have. I hired them to install a brand-new air-conditioning system in December 2024. I trusted them. Instead, I ended up with a faulty A/C fan that ran nonstop, caused my home to stay extremely uncomfortable, and left me with an electric bill that skyrocketed to nearly $5,000. When I called Fusion for help, I explained that the electric company believed the issue was most likely a fan that wouldn't shut off. Instead of addressing that, Fusion charged me 2000 dollars to remove an old, already-disconnected swamp cooler from my roof. They assured me that was the cause of my crisis. I didn't know any better, and I believed them--because I had no reason not to. But the bills kept climbing. The stress was overwhelming. I called again, desperate for answers, and only then did the technician admit the obvious: the fan they installed was the problem all along. They replaced it, but the damage--financially and emotionally--was already done. What has hurt the most is the complete silence from the owner, Sean Stewart. I provided copies of my electric bills. I asked for a phone call. I wrote letters. I called again and again. He never responded--not once. Not even an acknowledgment. Since July 2025, I've been struggling under thousands of dollars of debt from a situation that should never have happened and was not my fault. This is on top of the cost of the new A/C system ($11,000) and the unnecessary charges for removing the swamp cooler. As a disabled senior citizen living on a fixed income, these months have been painful, frightening, and deeply discouraging. I wish my experience had been different. But based on what I've gone through, I cannot recommend Fusion Plumbing and Air to anyone.

They came out fast and were very nice. unfortunately my water pressure was 80 which is right at the…read morecut off 60-80 according to building codes for Arizona and globally. They reccomended a valve to control the pressure. Unfortunately that made my insurance deny my claim. I ended up getting the valve installed because having high water pressure can eventually damage your appliances. I just want to say I absolutely hate AHS because they do not go with the legal building codes and they make up their own numbers. They shouldn't have denied me for 80. I originally thought it was rooter king that denied it because my insurance kept telling me that but it wasn't. I also feel the insurance company has plumbers go with certain numbers and things. The insurance tried to blame this company so I was angry at first. After reading a lot on reddit about how these insurance companies treat these companies and how they pay them so little for jobs and give them instructions ,I don't feel like it was their fault. Reading what other contractors go through with AHS made me feel bad. They did a good job installing the water pressure valve and made sure it was in a good spot. They also charged a very good price compared to others in the area. They seem like a decent company just trying to make it in this messed up economy. Insurance companies need to stop telling people how to do their jobs , especially doctors.

Worked with them for a few years now via American Home Shield. The plumbers and staff are always…read morethorough and top-notch. I always appreciate seeing them come up on my AHS app when I need service. Even the out of pocket costs are competitive and up front. Nice work today with the water heater replacement and vent upgrade.

DrainMasters was very easy to work with. Andrew was prompt, professional and very helpful!read more

Our pipes were all corroded and broken and Zack came out for several days to dig out the broken…read morepipe from underneath the house so that we could place a new pipe under the house. Very hard work but Zack finished the job! Very good and hard worker!

After 2 failed attempts by the store's 3rd party providers, I put out the call on Facebook for a…read moregood plumber (and one who could come on a Sunday) who could hook up my RO water system to my new refrigerator. At a friend's recommendation, I called RAM and spoke to Sammi, who assured me it would be no problem to get someone out to me within the hour!! Keep in mind that my refrigerator died sometime this week while I was away, and I discovered it when I returned Wednesday afternoon, so I have been without one for at least 5 days. Joseph arrived with a big smile, a lot of knowledge and a comforting attitude. He quickly assessed the issue, went to get the necessary part, and installed it. He instilled confidence in me that he would handle it, and he did! Thank you so much to RAM Plumbing, and especially Joseph and Sammi! Definitely WILL RECOMMEND!

Kyle came out to install a water tray for my washer. The old one had cracked. Very professional and…read morefriendly. I was charged less than the other plumbers I contacted. It took him about an hour. Great job, will use this company in the future.

We have been customers of Plumb Plumbing for many years. Recently we scheduled a repair with them…read moreand they gave us an 8-10 am time slot. I took off work to accommodate them. No one showed up and no one called us. This is a deal killer. No excuse for treating long time customers this way. No apology. No reason given.

This company is great, very efficient, good work, reasonable for plumbing work! Will use them again!read more