Prickly Pear Plumbing company, James, and Arron, went out of their way to help me when my water heater was malfunctioning!. (No Hot Water) They arrived to assess why the pilot light wasn't on and determined that the Thermopile assembly had failed!
Because of their thoroughness, they discovered that it was still under warranty and supplied me the phone number to Rheem so that I could call and get the part shipped to me for repair.
Once the part came in, they were able to repair it!!
They didn't feel safe for me with the way the venting flow was for gas to the water heater so, while here, they replaced that at no cost!
Kind, knowledgeable, professional, great price, on time and liked my pups!
They did a great job and I would highly recommend them!! read more