Still excellent just here May 2026. Excellent service stays in contact with a customer to let them know if they're running late and the exact time that they will be there! Fabulous work and great personality. read more

Brian and Zach are the best in the business. After 46 years my leech field failed. We talked with two other septic companies. One insisted we needed an alternative system and the other was useless. Zach pumped us quickly and diagnosed we just needed a new leech field. The process was quick and we are very happy with their knowledge and service. Will not use any other septic company. read more

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Gross Septic installed a new septic tank for me recently. They did an excellent job installing the new tank. they obtained the permits, notified all utility companys and had every flag off. Outstanding job! Thanks to Brian and Zack. Tom Hyatt read more

Very responsive, helpful, and informative. Professional, efficient staff. Thank you, Yelp.

I appreciated everything about this business, to the first call which was friendly and informative, to the time when Zach came to the house to talk to us, to the time when the job was finished and explained. Even the price was very reasonable from my past experience and research in my files of the past pricing. Highly recommended. read more

WOW just WOW!!! Great customer service and great guys Brian and Zach are! I started using Gross Septic last year to empty my septic tank for the first time. I have sewer backing up into my master shower. Brian offered to come by after his day was finished to see if my leach field could be the problem when a plumber couldn't figure it. He immediately eliminated the field being the issue. Pulled a couple pavers from the patio and accessed the main opening to the house inserted a camera and found a huge grease clog just up about a foot from the tank. He even went further in trying to see if he could at least break it up enough to relieve the backup. They went way above and beyond something you just don't see many companies doing these days. He even recommended a plumbing company who can complete the job and get the clog cleared. Can't thank Brian and Zach enough for the relief I am feeling right now! HIGHLY recommend Gross Septic! read more

I've used them for years. They have been reliable and professional for the past 20 years that we have lived here and have always given us great service. read more

Finding out that you have a failed septic system that needs to be replaced is never good news! From the very begining, Brian and Zack and crew took care of everything including engineering report, County inspection etc. Brian and his team are professional, personable and easy to work with. They went out of their way to make sure the property looked as good as possible after the install was finished. We were very impressed! If you have a septic system that needs work, call Gross Septic!!!!!! read more

How many business owners call you back on Sunday morning when your septic fails on Saturday night? They fit us into their schedule on Monday morning due to the urgency. We have had Gross pump our septic three times, and each time the work was done quickly and at a reasonable cost. This last case was an emergency. It turned out we had a grease plug in the house outlet pipe that they were able to clear, and diagnosed a design/construction issue with the piping that caused the plug. They recommended an excavator that also does plumbing work to fix it. They also tagged the risers (see photo below) with a metal marker so that they can easily be found in the future. Great people to deal with - I will continue to be a customer as long as I own a house in Tucson with a septic. read more

Gross Septic Pumping - Their clean truck - Septic Services Near Me

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Extremely punctual. They contacted us to confirm. Neat and quick. Very good service. Nice people. Fixed an extra glitch at no charge. Very good price. They will be our go-to and we will recommend wholeheartedly. Thanks, guys! read more

I have used Gross Septic about three times over 15 years, always great, reasonable and courteous read more

Gross Septic Pumping - Septic Services Near Me

Just like the other reviewers stated, Brian and Zach were very professional and did the work as promised. Easy and affordable. Highly recommend. read more

We have used Gross septic a couple times. I am also a real estate agent and have referred several clients to them that were more than happy with their work. They are always very professional and do a great job. They will answer questions and take the time to explain things. I must say I was also impressed at how clean their truck was. read more

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I called about an issue and Brian advised me how to address it over the phone, without a visit, on a Saturday when most services are closed. I am grateful for his detailed advice. read more

If you're looking for an established, reliable septic/drain company, Gross Septic is it. The owners are honest and respectful and competitive in pricing. read more

Brian and Zach were the best. They were on time, had a super clean truck, were great at explaining the process, the price was what was quoted (affordable) and they were very quick and efficient. I will hire this company again. read more

I was recommended by someone and checked Yelp for Gross septic and he had good reviews. I contacted Brian Gross by text and followed up with a call. We set the time and he said he would call prior. Called one hour and then 10 minutes prior. On time and very professional. I thought the price very reasonable. I will use him again. Steve S. read more

Six months later we did end up using them for the original job we'd called about. My fiance was very impressed with them. We'll definitely be using and recommending them in the future! read more

In my business I've used Gross Septic many many times and have NEVER had any problems, I recommend them 100%.

Used Gross Septic for the first time, based upon a recommendation, and I was very impressed from start to finish, meaning from the time I first spoke with Brian until the time they completed the job. Brian and Zach were on time, answered any/all questions during the process, were both very professional throughout, and made the experience a very positive one. Will not hesitate to have them back next time. read more

Brian Gross and his assistant Zach were extremely professional, knowledgable and courteous. I would highly recommend them to anyone in Tucson who is in need of septic services. read more

I am a Realtor and have used them several times over the years. They are always on time, friendly and do a great job!

Courteous service, but they quoted me 1 price and charged another. Cody's response was "I'm not giving it away". Won't use or recommend them again. Oh yeah their name typifies their company, GROSS. read more

Brian (I think that was his name) pulled into the driveway with the shiniest, cleanest septic truck I've ever seen. (He said he washes it about twice a week.) He was courteous, explained thoroughly what he was doing to diagnose the problem, drained the tank, and recommended a plumber to take care of the problems that he wasn't equipped to handle. It's a family-owned business, having been in business for several generations, and they seem very proud of that. All in all, I'm very satisfied with Gross Septic and would recommend them to all of my neighbors. read more

Called to have my septic tank serviced, due to a bad smell in the house.After talking with Brian, he told me that he was pretty sure that the culprit was my washer, rather than the septic tank, but since he was there and the tank hadn't been pumped in at least 9 years, I had him do it anyway. No kidding, from the time I called him to the time he was finished was about 3 hours. Reasonable price too. read more

Thanks for coming to my rescue. Very professional. Had another company come out and they were not even prepaired. The other company wanted to come back the next day. Called GROSS and they were here in 30 minutes. Would recommend them to all! read more

We called them to pump our septic tank. they gave us an eta of an hour and showed up 20 minutes later. Very impressive! Their crew was very professional and courteous. I would definitely recommend them to anyone needing to get their septic tank serviced. read more