Highly recommended. Courteous customer service, service discount, accurate quote (no surprises), on…read moretime, professional. Short version: The office staff provided excellent and courteous customer service, including a detailed quote on what I should expect in terms of cost. The technician (Alan) was on time, professional and knowledgeable, hard working, and quick, so much so, that the actual bill, based in part on hourly rates and my tank size, came in about 20% lower than the quote. Now that was a nice surprise. Background: When a home with a septic tank is sold, the septic tank must be pumped out and a county-certified inspection report by a certified inspector filed with the county. For our home purchase, Old Pueblo Septic provided the septic inspection report. The report was detailed, well documented, and included drawings of where the septic tank lay in relation to the house. The quality and detail of the report left a favorable impression on me. After about three years, Old Pueblo sent a card in the mail, suggesting it was time for septic service, and offering a discount. I know nothing about septic tanks. A quick Google search told me that septic tanks, depending on usage, and how faithful one is with the enzyme treatments, should be pumped out every three to five years. It was time. I don't know much about septic systems and took the opportunity to observe. As he continued to work, Alan (the technician) was happy to answer my questions and explain the details of my particular system. So I learned something today, including the fact that the enzymes I've been using have not been effective. The right enzymes will break up the solid waste and improve the efficiency of the septic system. Geez. Based on what I could see (the evidence was not subtle), I had called Old Pueblo Septic just in time. I'm going to have to switch to another brand of enzyme, such as CCLS, which Old Pueblo Septic will sell you, but which can also be found on Amazon. Bottom line: I'm really happy with Old Pueblo Septic and the service provided. Caveats: none.

my septic was full so I called old Pueblo. they came out. I told them I was concerned with my leech…read morefield. He assured me everything was perfect and normal. A week later I had concerning moisture in the soil around the septic, a month later it was backed up into my home. My niece warned me of them but only after I had them out. she had the same exact encounter. they come out pump your tank for $650 then fail to mention the filter that as well needs servicing, that way you panic and call them back out to pump again and again pre maturely.

In the 7 years since the first time I called them, I've used Silverado a handful of times for small…read morestuff and they've always been reliable - but last week Rodney really went above and beyond: I had 2 really old shower faucet cartridges that needed to be replaced (and I don't like doing them myself in case they break off inside the valve body) but when he took the first valve cover off we realized the retaining clip was missing (probably corroded into pieces long ago) and only age & friction were holding in that cartridge. I made a quick run to Ace to see if they had any replacement clips while he checked his truck for any spares. When I came back empty handed I found him using the one good clip I had from the second shower as a template to make a new clip out of wire from his truck. Instead of being stuck w/o water all day while driving across town to plumbing store to find the part, this guy had me up and running in 30 extra minutes.

I cannot say enough good things about Silverado Rooter and Plumbing. They have helped me in my…read morepersonal home, my commercial buildings, and across both my short-term and long-term rental properties -- and every single time they have been fast, professional, and incredibly efficient. They show up when they say they will, diagnose the issue quickly, and fix it right the first time. As a property owner and business owner, that reliability is priceless. If you need a plumber you can actually count on, Silverado is it. I highly, highly recommend them and will continue to use them whenever I need plumbing support.