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    Root Access IT - Expert IT Support & Computer Repair

    5.0 (1 review)
    Closed 9:00 am - 5:00 pm

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    Services - Root Access IT - Expert IT Support & Computer Repair

    Data recovery

    Device support or repair

    Home network installation

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    Cloud services

    Telecom or network services

    Remote access services

    Server services

    VOIP services

    Smart watch support

    Video game console support

    Web design

    Website development

    Web hosting

    Website maintenance

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    Recommended Reviews - Root Access IT - Expert IT Support & Computer Repair

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    1 year ago

    Very grateful for Root Access IT!! They were able to help revive my computer when I almost lost everything.

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    Kurtis Company - Chase Lombard - Van Ness branch, 3 monitor video wall.

    Kurtis Company

    (79 reviews)

    Laurel Heights, Inner Richmond

    Kurtis's team set our house up with a wired and wireless network and security cameras. He also…read moremounted our TV on the wall and hid all cables to make it fit well in our living room. Aside from being very knowledgeable about his domain, Kurtis and his team are also able to think creatively about different solutions. The pathway they created for all the wiring took them a great deal of effort, but it's almost invisible, both inside and outside the house. Their team worked tirelessly to make sure everything was installed well while maintaining the esthetic of our house. Asking for small adjustments, like lowering the TV after the first installment or removing older cameras, was never an issue. It was an absolute pleasure to work with Kurtis, and I'd be more than happy to approach him again for future projects.

    We had our house-wide theater system upgrade and wifi mesh installation done by Kurtis and his very…read moreprofessional team 18 months ago. I just ran into him and seeing him reminded me that I meant to write a review after I decided whether their work was worth the money. Ours was probably a small-to-mid-size job for him, but it felt big to us, and Kurtis and team were sensitive to our concerns, as well as very efficient at getting the job done. We have been extremely happy with our new TVs with upgraded sound, our extended wifi, and mind-blowing theater system in our "man cave". I 100% recommend Kurtis Company.

    Wiztec

    Wiztec

    (20 reviews)

    The Haight

    If you're doing serious home networking (especially during a remodel) and you care about…read moreperformance, Wiztec is the real deal. I contacted two other low-voltage/networking companies before Wiztec and it was a mess: flaky scheduling, no-shows, refusal to visit the site, or acting like the request was "too hard" -- specifically once I mentioned CAT8 cable runs. One company essentially refused the job outright. (yeah yeah I know the speil about CAT8 overkill for a residential job but that's outside the scope of this conversation.) Wiztec was the opposite: they were professional, showed up, and treated the project like adults. Important context: Because this was a remodel, my GC ran the CAT8 cables in-wall, so Wiztec didn't do the physical cable pulling. But Wiztec handled the part that actually determines whether your network performs correctly: CAT8 terminations (jacks / keystones) Hardware procurement (they got the right gear -- no "random Amazon stuff") Camera install Full configuration + validation to ensure the network worked end-to-end at expected speeds And the best part: they didn't just install and disappear. They made multiple visits to make sure everything was correct and stable: Visit 1: Daniyar -- adjusted cabling / prep details Visit 2 (main install): Aidos + Vitaly Final visits (wrap-up): Aidos + Daniyar Huge shoutout to Aidos, who even came out solo to finish work and make sure everything was done right. What I appreciated most is that Wiztec didn't treat this like "just plug stuff in." They approached it correctly: - Ensured terminations were done cleanly (this is where speed issues and failures happen) - Configured equipment properly - Verified performance so the setup actually delivered what CAT8 infrastructure should deliver If you're investing in CAT8 and you want your network to perform like it should (and not like a glorified Wi-Fi extender), hire Wiztec. They're reliable, technically competent, and they finish the job correctly. one of my best friends is also doing a remodel, and I intend to recommend Wiztec to him too.

    Excellent in every respect…read more All appointments- from site survey to installation- were well communicated and on schedule. Price was competitive and fair. Work was done with care and they laid down protective paper as they worked and vacuumed up when finished, leaving everything pristine. They ran into a challenge at one point and walked me through several options that creatively solved it. My Ethernet is now blazing fast and solid and I'm super happy with the results. Definitely would recommend Wiztec to anyone - the level of professionalism is a role model for other trade companies.

    Hipontech - Replacement Doorbird intercom system

    Hipontech

    (38 reviews)

    Outer Mission, Mission Terrace

    I hired Hipontech to replace an outdated Aiphone intercom system at our four-unit building, and I…read morecouldn't be more impressed. After contacting Doorbird directly, they referred us to Jeff and his team, and I can see why. From the start, Jeff was professional, knowledgeable, and responsive. He came out to assess our setup and thoughtfully recommended a Doorbird solution that would meet our functional and aesthetic needs. Jeff even coordinated the fabrication of a custom stainless steel faceplate with Doorbird to seamlessly replace the older system. His team handled everything--from removing the old Aiphone unit to installing the new Doorbird system, connecting Wi-Fi, and updating the indoor intercoms. The work was clean, efficient, and done with care. If you're looking for someone reliable and experienced to upgrade your building's intercom or entry system, I highly recommend Hipontech. Jeff and his crew exceeded expectations at every step.

    Jeff was great! We desperately needed to replace our old intercom and indoor stations with a new…read moresystem. The older system only allowed us to hear the buzzer but we had no way of talking back and forth to them. Buzzing people into the building without vetting them was a risk. Jeff took the time to come out, reviewed our existing system and made recommendations based on our needs. Electronic payments were easy and the equipment arrived within a week. They required a full day for setup and then helped me understand how to get everyone's key fobs and intercoms programmed. The new DoorBird system is great! We can see and talk to visitors before allowing them inside, key fobs let us come in and out quickly without fumbling with keys. Nice to have extra peace of mind!

    Bay Area Tech Hero

    Bay Area Tech Hero

    (207 reviews)

    I found Bay Area Tech Hero while searching for a network specialist to install Ethernet wired…read morebackhaul in our older (1950s-60s) home that had been renovated but still lacked proper networking. Since they seem to handle a lot of corporate-scale installations, I initially wondered if my project might be too small--but that concern disappeared pretty quickly. The team was already very familiar with Ubiquiti systems and was incredibly patient working with me despite my fairly basic understanding. They walked me through the tradeoffs and ultimately recommended stepping up from mid-range equipment to more professional-grade options. The reasoning was clear, the cost/benefit made sense, and at no point did I feel pressured--just well-advised. The actual Ethernet installation work was top-notch--smurf tubing, recessed (not sticking out!) enclosures, and everything. The level of craftsmanship and attention to detail is honestly beyond what I would normally expect (or even feel comfortable demanding from contractors). They went above and beyond without being asked, and the cable organization is immaculate. Huge thanks to Justin and John for their precision and quality of work, and to Jim and Rodrigo for their thoughtful recommendations on equipment and access point placement. If you're looking for a team that combines technical expertise with professionalism and genuine care, I'd absolutely recommend them.

    We didn't hire Bay Area Tech Hero - so we cannot comment on service quality. The reason we didn't…read morehire this team was primarily due to pricing. The quote we received for 3x cable runs was 400% more than the team we hired, and that team said their pricing was "average pricing." We also were quoted the highest end hardware, which would have been excessive for our needs. If you can afford to shop around and the timing of your project allows, we highly suggest shopping around!

    Root Access IT - Expert IT Support & Computer Repair - itservices - Updated May 2026

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