I have been here many times and in the beginning the staff wasn't as nice as it has become over time. Maybe they just recognize me as a more frequent customer, whatever it is, they are very nice and helpful now. You do have to keep pushing them to show you items and they and they are super picky about you trying on clothes "be careful, don't rip the pajama...let me zip you up" type of comments are frequent upon every trial. That being said, they are reasonably priced and work with you to you leave happy. I have found many outfits here and it is still one of my go-to places for Indian clothes in the bay area. read more

I bought swal 2 weeks ago, never worn and just wanted to exchange, they refused, I didn't even remove the tag, they behaved so badly, i will never and ever come this place again, and don't recommend to anyone! read more

This place is amazing, everyone was helpful, lots of different Styles of fabric. Would defiantly recommend read more

Roopam Sarees - Bohemian vibes - Accessories Near Me - Berkeley, California

Great customer! We just purchased outfits for the entire family. The owner was so patient and really went above and beyond to make sure we walked out of the store happy with our purchases. He was especially patient with me and brought out multiple outfits for me to try on. We will definitely be coming back!!! read more

I've dealt with Roopam as a wholesale purchaser. While they have a high minimum, once I hit it I get a good deal from them. Roopam specializes in cheaper sarees. I've been to the other shops in the area as well as to Chicago. If you're looking for every day sarees, it's a good place. I buy for the belly dance trade, so cheap, supple and plain is what I seek. As for service, when I'm dealing with someone born and raised in a foreign country I expect the service to be different. Possibly the complainers have failed to bargain. Bargaining is traditional in India and likely the vendor looses respect for the client when he fails to do so. In any event, if I get the product I want for the price I need, I ignore the fine points. read more

One of the better Indian clothing stores that I've encountered, but only due to one thing - TIMING. For the best service possible, show up when the store opens (or at least within the first hour). The minute more and more customers wander in, the service begins to hit rock bottom pretty fast. Attention is no longer focused, time is no longer put into the customer, and all eyes are glazed over with $$$. The pricing here is very reasonable compared to other stores nearby and also in the South Bay. Selection may be a tad slimmer, but if you're reasonable, then the store has plenty to offer - both women's and men's wear. Alterations are hellish pretty much everywhere you go, and Roopam is no exception. These guys took their pretty time in ordering and tailoring things that we ordered with plenty of delay - definitely NOT an ideal circumstance when it comes to wedding wear. The owner did agree to drop a delayed outfit off to my parents' place in Fremont one evening after the store closing, but that did no good when my parents had to schlep back to Berkeley to return the outfit for tailoring since it was so ill-fitting. An attempt at customer service I suppose, but a lot of improvement remains. read more

This is definitely not my first choice for where to shop for Indian outfits. I went to them when shopping for my wedding since I needed several different outfits and jewelry to go along with them. Personally I didn't like their selection of clothes but the jewelry was alright. I ended up buying most of my outfits from elsewhere, at cheaper prices. Their customer service really needs work. There are 2 younger ladies there that stare and chat in the back ground. I'm not entirely sure if they're innocently talking or mocking. It was awkward. Parking is also another issue with this place. I would avoid their parking lot... unless you want to take your chances with getting your car towed. read more

This place is the "BOMB"!!! Very friendly service and they're not at all offended if you try to bargain a little. A very nice selection of sarees to fit any budget. We were three (3) guys buying women's sarees for a red dress benefit and they were so welcoming and friendly and very helpful! I've purchased a saree from them a few years back and they weren't at all rude that men were buying women's sarees. So, when me and my friends decided to go to a red dress benefit, we thought we'd wear sarees and we found the most beautiful ones! Thanks Roopam for being so welcoming and accepting!!! We'll be back again!!! read more

I love the indian collections in this store. I wish they could just lower their price because its expensive.

This is one of the worst place to shop indian clothes, rude people and funny part the moment you buy and just go outside and come back and say i want to exchange, god they don't instead they get angry, guys don't waste your time and money to buy stuffs here better look for better place! There is no 0 star option otherwise I would have given ! read more

Everyone here is really helpful. I went in looking for a sangeet outfit and they did not disappoint. They have a great selection and are always getting new things in. They even tailored my husband's pants on the spot when we went to pick up his outfit. I'll be skipping the other stores and coming straight to Roopam next time. read more

Friendly staff and very knowledgable. Came in to pick out a Kurta for a wedding, fair prices and good quality fabrics and stitching.

I had a really great experience here on Thursday. I needed an outfit for a wedding - as soon as I walked in, a couple ladies came straight to me and helped me figure out what I need. They pulled out options within my price range & were even able to alter it same day! I would definitely come back here, they were amazing. read more

I went to Roopam Sarees to browse for clothes for my wedding. You know, shopping. Shopping to me means: I'm looking for something, and I'm going to go to several stores and check out styles until I am happy with the purchase I am making. I may buy it that day, and I may buy it another day after shopping around. (Someone please let me know if they disagree!) Today I went to Roopam Sarees and asked if I could look at Bridal Lenghas. The guys studies me while chewing his paan, not saying a word. I looked at him with a raised eyebrow: "Um...can I take a look please?" He said, "I'm busy right now. Can you come back next week?" Okay, so I had driven an hour to Berkeley to look at lenghas. I said, "I've driven a long way to come here, can I please take a look?" The guys said, "No, no, come back next week. You aren't going to buy anything today anyway, are you?" I said, "No, I just started looking today so I'd like to see what my options are...." And he said "No, I'm too busy." So I told him "Okay....well, then I'm not going to come back here if you aren't going to show me anything." And he said, "Okay." Oh my gosh! I was in shock! No matter how good someone's inventory is, the least they could do is have some courtesy or good customer service. They've definitely lost me as a customer, and I will not recommend them to my friends. The people at Sari Palace were very nice, very welcoming and they will always get my business. read more

I walked into this store today with my family and had a horrible experience. No one greeted us. I gave a smile to the lady working there but she just stared at me with a dirty look. We looked at the sarees and waited a long time for someone to help us out but no one did. My niece finally asked the lady working there if she could try any in her size but she said no and told us to try again another time. If you want great customer service go to Sari Palace. The lady working at Sari Palace greeted us within a minute of walking into the store and was very helpful with finding the right saree. read more

I wish I could give this shop NO stars! They are a bunch of money hungry thieves! People like them make society the way it is. They own practically the entire street however they act like they don't. They mislead people by giving them the "nice honest" approach. Claiming that they give the best prices and discounts than anyone else on the block. ( they purposely raise prices in the smaller shops so their shop looks like it has the best price when in reality they are all over priced. The first day I go they are completely nice friendly people whom you just want to hug ! They supposedly gave me a 65$ discount on a shirt and skirt that costed 265$ so I "luckily" got it for 200. Feeling like I was pressured to buy it by the owner who was constantly saying buy it buy it. I bought it and went next door. They sold a mor detailed work saree skirt and top for 200 we managed to bargain for 160. I felt that I had been cheated from the first shop. I paid more than I should have. However that's not what angered me. I came back the next day to try to exchange it for something like my sisters, the sonic the hedgehog wanna be of a little boy had a sassy attitude saying " we have been in the business for 15 years our policy is no return or exchange". If that may be OKAY I DONT CARE. BUT WHY THE BAD ATTITUDE AND SASSY LOOKS? Smart talking and all. Sure u been here for 15 years but with this type of bad customer service we will see where they will be in the next 5 years. I'm not a business person but I know for a fact customer support is #1 PLEASE DONT BUY FROM THIS SHOP IF YOUR SOMEONE WITH A LOT OF PRIDE AND DIGNITY. THEY TREAT YOU NICE WHEN THEY SEE YOU HAGE MONEY. AND ONCE YOU BUY THEY TREAT YOU LIKE NOTHING. read more

Horrible service. The first time I went there I tried on a sari & after going to three more I returned back to purchase the one i really like at this place. However, i saw three more to compare & another lady was there & told me I was not allowed to try on 3 more saris. She looked at me like I was asking for a free dress. She even insisted I could try it on over my clothing, like really lady?! The sari was $280 and she treated me like I was filthy. Then offered if I could try it on over my shoulder only b/c they are expensive and not worth trying on unless I guarantee to purchase it. I try to support Berkeley but I have to realize this is a non-community of Berkeley. Never again, this was a waste of my time. read more

I walked into this place interested in purchasing multiple items for an upcoming wedding. I was serviced by a few ladies. I was ready to purchase an expensive item and took it to the register. I was met by the owner's son who I did not interact with until it was time to pay. For no apparent reason, he gave me attitude. I asked him what prompted his behavior and he gave no reason. I decided to cancel my transaction due to his pompous, arrogant, and very disrespectful behavior. I highly recommend reading all of the reviews on yelp describing the terrible customer service repeatedly shown to clients on a routine basis. This is certainly not a one time circumstance, but happens on an ongoing basis for years. They are nice to you in the beginning and quickly show their true colors in the end. The worst service I have received in years. Just read the reviews. read more

Last Friday I took my wife here to buy few sarees. The shop is as good as the behavior of the people serving there. My wife liked their saree collection although their saloar collection is not so good. I recommend anyone buying from here as I find me driving 35 miles to reach them worth. read more

Don't bother. I was very clear that I had a max budget of $150, and the first dress she brought out was $849. I have a large chest, so the woman helping me was convinced I couldn't wear a normal sari/blouse so she brought me only awful, matronly dresses. I was very clear that I did not like the style, and she only brought me more of the same. If you are clueless about Indian fashion (as I am), do yourself a favor and go down the street to Sari Palace. I was able to find a fun, youthful outfit there that fit my budget without a hassle. read more

Came here today to shop for my sisters outfit, alot of variety to choose from. The store was packed with people and the staff was super friendly and helped my sister choose the outfit she wanted. Plus they fix it for you if the outfit is loose or doesnt fit well. Definetly will be back! read more

I went here with my dance class to get some kurtis and bangles for a bhangra performance. The staff was very nice and had a very good selection. They were patient with our questions and with our complicated method of paying. Excellent service and good prices! read more

I came here to look for a saree for a wedding I'm going to. This place has a huge selection and the price is very affordable. You can also bargain with the salespeople. They are all very helpful and nice. I would recommend coming here to look for something! read more

The staff is very very rude and the clothes are below average quality and style. My fiancee tried on 1 outfit which was too small (and the sales lady tried to convince us it was perfect, typical Indian sales tactic). He was going to try on another size and the owner stopped us and said we couldn't try anymore outfits without placing an order. We said we'll leave then and he was like please go. How rude! How can you place an order after trying on 1 outfit and why would I when spoken to with such attitude? He completely sized us up as not serious buyers or whatever he was thinking but his loss, he will continue to lose customers if he treats them like dirt. read more

GOT WHAT I NEEDED.. at first sight I wasn't impressed but then the owner approached and showed me some things and made me an offer I couldn't refuse on what I wanted.. read more

I ended up getting a saree from here for my bff's wedding ceremony,and the women and gentleman that were working there were very friendly and helpful. Furthermore, I absolutely loved the saree that I ended up purchasing from there, and yes. However, if i wouldve walked into the saree palace first, I most likely would've purchased my saree from them, because they have a much larger selection of beautiful sarees there. But overall, I would go back to this place again. read more

This place now overtakes Sari Palace as the best place to buy suits/saris in Berkeley. You have to be patient to be helped, but your wait is usually rewarded. We bought 1 suit and 1 sari that had really unique designs. As with most Indian stores, make sure to bargain. They also have this really cool bangles holder that looks like a carousel wheel. Definitely makes my wife's live easier when getting ready for a party. read more

I love Roopam. The service we received as bridesmaids from Nitin was excellent! I'm not Indian, and this was my first time wearing a saree. This store has a wide selection to choose from, and it can be overwhelming for newbies like me, but Nitin was so helpful on every visit. He helped us make sure the sarees we bought fit, and his staff made sure to alter our outfits on the spot so that we didn't have to make multiple trips to the store just for alterations. I am so happy our bride chose this location for her wedding needs, and I highly recommend this place. Thank you, Nitin!! read more

Shopping for Saris was a little daunting. The staff at Roopam Sarees were amazing and extremely helpful and friendly. I would highly recommend shopping here. read more

I have never written a bad review about any store. But this place is soo BAD that I thought I should spare people the agony of dealing with these guys. The sales man/owner is EXTREMELY rude. I read all the reviews in yelp and went to Roopam Sarees expecting bad customer service/exagerated prices. Initially I was impressed and thought to myself, these guys are good and behaving well. I spent 15 minutes looking for a saree and the owner started to become very impatient. He said that I am wasting his time and need to take decision fast. I took a sari and the price tag was $540 and he said he will give it for $200. I swipe my card and the receipt comes as $220. I asked him why the difference and the owner becomes very angry. He says he cannont waste his time and started to attend to other customers leaving me at the counter. Meantime I look the sari in daylight and the color is totally different. I did not wanted to buy the sari but since I swiped my credit card and I thought I had no choice but to buy the saree. I could have called the credit card company from the store itself and walked out with out merchandise. My bad! In normal day light the sari looked totally different and CHEAP. It was my sis in law's wedding and I ended up buying another sari from Sari palace. What a waste of $220 !! word of caution: 1: check the color of merchanise in day light 2: Should know what you want, otherwise they will push you into buying something else. 3: EXTREMELY RUDE, PUSHY, ARROGANT owner. 4: check out SARI PALACE before you go to roopam sarees. Far better selection and customer service and prices. They are just a block down. read more

Avoid this place!!! They do some hard selling which I hate...these guys pressured me so much that I was going to cry. Terrible customer service and their selection frankly is old and out of style. The prices also are too high. read more

The customer service at this store is horrendous! I should have listened to some of the reviews here on Yelp. I created an account just to share my experience here. We walked in looking for bridal outfits, no one greeted us. We got weird stares. It was awkward. The store was empty. The owner of the store seemed like he did not want to bring out the outfits. He brought out only two of them acting like we were going to choose from the two poorly crafted cheap outfits. You would think that they would bring out everything they had for someone looking for and seriously considering bridal outfits. Be prepared to be judged as soon as you walk into this store. They automatically assume you are not serious buyers and refuse to serve you. Not a good business model. You should show your customers why you are the best at what you sell and showcase your outfits. If you want to be lazy and not show customers your outfits, then you should close your store and stay home. The owner is just as clueless as the mannequins in this store. I asked about different types of materials, its quality and shine and he got visibly annoyed. I asked to use the restroom and he said they did not have restrooms, in a rude manner. I guess if you are spending hours at this store picking an outfit and need to go to the restroom, you are out of luck. Roopam can keep their restrooms. I will take my $8,000+ business somewhere else. read more

I went there looking for handloom silk sarees. They had a very limited selection - most of their stuff had lots of gaudy sequins on it. The salesman pulled out a few brocaded "banarasi" silk sarees. The quality of the fabric wasn't very good - it was the low priced, shiny kind - not smooth and flowing. Then I looked at the pallu, and was utterly dismayed to find, that the thing had been _stitched_ together, much like a curtain, with a separate fabric border! Aside from being inauthentic, it was not even aesthetically pleasing, tailored rather shoddily and in fact downright ugly. For those who're new to Indian sarees - traditional weaves are one continuous six (or nine) yard fabric, typically with intricate designs on the differently coloured "pallu" end piece. It takes a lot of skill for an artisan to dye the threads, arrange the zari embroidery and weave the design in, but the result is incomparably more graceful than something stitched together like this. The service was rather inattentive, especially given that there were fewer customers than salespeople (who seemed more interested in gossiping amongst themselves). Eventually, I asked to see the saree and pallu colours together in the mirror. As I was doing this, the salesman rather rudely told me, to not spoil the creases on the saree (which I was _not_, and in any event - he could have shown them himself, if he was so concerned, and more attentive) At that point, I thanked them and walked out. So not worth driving all the way to Berkeley for this. read more

On 8/18/12,we went shopping at Roopam Sarees in Berkerly. Would not recommend it anyone with kids.My 5yr old daughter had to use the Restroom. We asked for the RR and then went back to find out that there was no Toilet paper. Asked Store Management for a roll of Toilet paper and also explained that my daughter had to go. The man at the register told me that they do not use toilet paper because it gets stuck! He went on to say that we should go across the street to a restaurant. I looked at him and said "don't you use toilet paper" and went to another store to use the restroom. The restroom does not have a hand sink either- and they handle your Sarees. read more

If you want to spend a few hours dealing with a bunch of arrogant and rude folks this is not the place for you. They treat their customers like shit and literally ask you to leave the place if they think you are not inclined towards buying their stuff. What's worse is now they have also stopped helping you try the sari. Probably the quality of service has gone down from when I last went there but the ladies out there were reluctant to help you with wearing the sarees. I would never go here ever again. To all those folks who have some self respect don't shop at this place. read more

I came here recently and the lady at the counter completely ignored me. She was putting some bangles together and didn't even look up. So finally I said hello and asked to look at some bangles. She continued to ignore me and I asked again. Her response was I'M BUSY. I asked if there was someone else that could help me and she said WE ARE ALL BUSY and shook her head. I'M THE ONLY CUSTOMER IN THE STORE!!!! At this point, it was obvious she didn't want to help me intentionally. It disgusts me that someone of color would treat someone else of color with such disrespect for no reason. I'm a customer and that was so uncalled for. I will never shop here and the people that do are supporting a rude and ignorant business. There are tons of other shops on this street that sell Indian clothes. They are much nicer! Plus this isn't the first time it's happened. Someone else also yelped about the rude lack of service! read more

Very friendly staff n especially the owner . Thank u for the great service n looking forward to wear my outfit .

Great service. I found competitors near by to be rude, coming to this store we found exactly what we wanted. Owner and help went out of their way to find what we were looking for. We are now fitted for my Son's Birthday party. Thanks! read more

Worst customer service and if you don't like something than the owner will cuss you out in Fijian, thinking you don't understand but little did he know all the cuss words in Hindi and Fijian! read more

Went there to buy a lehenga.Very bad customer service! They dont even deserve a single star! The owner and his son are so arrogant and rude! I would never recommend this place to anybody! read more