I am so disappointed in the service that I received here. I wish things were different but unfortunately, not.

They never, ever disappoint. And the salads have always been fresh, crispy lettuce and plenty for two days of eating.

Since I see this restaurant has turned off Google Reviews, I will post my experience here. Me and my coworkers ordered lunch from here. On the website, it says there is a discount for paying cash for delivery. We all paid for our food separately in a pool and added $2 to $3 extra for a tip. With the discount, that would have totaled out to a $15 or $20 tip. The manager, a completely ignorant and backwards individual, CALLED OUR WORKPLACE COMPLAINING ABOUT THE TIP WE GAVE THE DELIVERY DRIVER! HOW UNPROFESSIONAL IS THAT?! We were confused and appalled at this and tried to explain to this doofus that we accounted for the discount THE WEBSITE SAID IT WOULD GIVE FOR PAYING IN CASH! Needless to say, we will NEVER ORDER FROM THIS PLACE AGAIN! read more

The food was pretty good and fresh for my first time going. The service was exceptional and the inside of the establishment was clean as well. read more

Room Service - Salad Near Me - Jackson, Mississippi

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I'm gonna be totally honest I have ate sandwiches from New York to Boston over to Seattle Washington to New Orleans to Texas, New Mexico, Ohio and Chicago. When I tell you I have never had a sandwich as good as this Italian. Its Surprisingly good , "The Italian " I tell you it's unbelievable. Id I rank it, on top three sandwiches I've ate in my life . read more

The Food was GREAT. I had a Cuban wrapped in Romaine Lettuce and some gumbo on the side. First, I want to say that the wrap was great. If you want something healthy, this is the place for you. The gumbo was seasoned to perfection. The service was not too long either. I can't wait to go back and try something else, but the Cuban will be my go-to. read more

So my mother has been dying for a salad from this place.. So after Bible Class her friend took her. Now my mother has End Stage Renal Disease and does not eat pork. She told the person no pork and was asked what did she want in place of the ham. She told them extra turkey..She gets back to Byram and has no Turkey but piless of ham and very little roast beef. Now I don't frequent this establishment but have heard stories of how rude they are and told her not to waste her energy calling in a complaint, but she did anyway. A "man" answers the phone and drills her about what is on the receipt..in the background I say why does it matter, you know what you ordered and left the room.. I then hear her saying something about being rude. His response to my mother in regards to MY comment was "tell that moron we need the receipt". Now I won't waste my blessing calling this "man" out his name but here's your receipt. read more

Room Service - Ticket - Salad Near Me - Jackson, Mississippi

Again I'm very satisfied!! So delicious! plus they gave me a free piece of cheesecake!! Omg they took my heart!! Cheesecake is my favorite Thank u so much!! read more

Great customer service and even better food! one of my favorite spots in Jackson! must try it

They have excellent food and you get more than enough for the price. They are fast and prompt. A very good restaurant. When I worked we ate there at least once a week. Now I make a special trip there for their salads or Sammie's. read more

A drug rep brought lunch last week to our office, and I found an insect in my salad. Other staff members have found hairs, a spider, etc . in their salads previously. Do NOT recommend. read more

Get a pickup order a couple times a month and it is always correct and delicious. It usually is busy checking out but they move the customers right along. read more

I ordered my food early (before 9). I paid for the food ahead of time. Right before my expected delivery time I was called and informed there was a 10.00 delivery fee for my location. Why did it take that long to notify me when I had already spoken to an employee at 9? read more

The worst service ever. I was cussed out by the owner. They love getting complaints. I quit ordering from them because every time I did my order was wrong. The don't care they are very rude and don't want to hear complaints, they just laugh. read more

The greatest sammich and salad spot in Mississippi....maybe even the world. Hayes the owner is a world class character....often referred to as an a-hole. Me I love him because he makes the Texan sammich. It's the best sammich in the world. Of course you must get it in the croissant. Get it with potato salad. I hate potato salad except Room Service's. The salads and sammiches are enough to feed two. Come inside the McWillie location and read all the letters from irate customers he's printed out over the years. Everyone is offended all the time. I don't get offended, I get full. read more

Room Service - Brilliance. - Salad Near Me - Jackson, Mississippi

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DO NOT SHOW UP AND ORDER... CALL AHEAD AND PICK UP ON LUNCH BREAK! Love this place!! 10/10 y must try chicken salad... once you have it, other chicken salads do not compare. They give you sooo much food for what you pay for it, you can get one salad and eat it for 3 days (trust-I have done this). Basically, order here and have a work ready meal for a couple of days! read more

I wish I could give them a 0 star!!! The most rudest people I've ever talked to in my entire life. Took my money and gave me NO FOOD!! I purchased 4 salads!! All for the manager to tell me it will take 3-5 business days and she was "too busy" to hear my complaint. And when I asked her to let me speak and to stop being rude she got upset and hung up in my face. SUCH A CLASS ACT!!!!! I will be going on to try Loaded Lettuce!! read more

The name of this place should be Rude Service. I've never experienced a staff as rude and arrogant as this place. They really don't care if they get your order right.... Hell they don't even care if they get your order... read more

I absolutely LOVE this place. I get it for office meetings often. The menu is huge (though the one posted here on Yelp is definitely wrong) and there are so many delicious, fresh sandwiches and salads to choose from. They deliver and are always very timely. My favorite salad is the Pam's with added avocado and balsamic. The brownies and sweet tea are tasty as well. The portions are huge! I never eat dinner after I've had a lunch meal here. Overall, I'm very satisfied with this place and would recommend it to anyone. read more

Room Service - Salad Near Me - Jackson, Mississippi

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I use to enjoy Room Service's chicken pasta salad and that was the only item I ordered from the menu. Unfortunately, i will no longer be ordering with them. The last few times I've ordered this salad, they'd pile on the pasta but included very very little chicken to the point I had to search to find any. One time I can understand. But, this has become the norm. I've brought that to their attention because I believe in submitting my complaints to the owners or their representatives before posting a less than favorable review on any website. Since there has been no attempt to make it a standard practice to give the customers what they're paying for, I leave you with these comments. read more

Still good .. came back to MS from TX and was headset on getting the MS salad, Big Sammich and the chicken soup.... sandwich has been downsized and doesn't use shredded chicken anymore but still good read more

We, my co-workers and I, have ordered from Room Service numerous times. Honestly, I don't know why! Every time we order it's late arriving and it's usually wrong. Yesterday was the last straw, for me anyway. I sent the order in via email so the orders were there for them in black and white. And still, some of the orders were wrong. I requested a time for the order to be delivered, it was delivered an hour later. They had my email address and phone number, it would have been nice to let me know there would be a delay. read more

Terrible place. The people who work here are rude and incompetent. We place an order at 10:15 a. m. and was told 2 times at 11:00 that they did not get our order. We went ahead and got lunch somewhere else. At 12:45 the delivery guy shows up with our order( that they said they did not get) and charged our debit cards! Beware!!! read more

Service is horrible. Salads aren't even that great. Takes forever to even get your order.... I mean how long does it take to make a salad? The owner needs a reality check. Would not even recommend to my worse enemy! Place really needs to be SHUT DOWN‼ read more

Room Service never fails to hit the spot for lunch. It's like they put magic in their simple sandwiches. I had the turkey bacon on white with tomatoes, lettuce and mayo. Simple right? But I tell you it's one of the best sandwiches I ever had and I can't recreate it at home! FYI their salads are delicious as well! They have lunch time hours but they are also one of the very few places that deliver. If you have not tried Room Service, do so on your next lunch time! read more

Room Service - Turkey Bacon sandwich and pasta salad! Delicious! - Salad Near Me - Jackson, Mississippi

The food here is decent but I am giving them a 1 star rating because of their view on customer service. The restaurant owner frames written customer complaints and decorates their seating area, the "walls of no shame", with them. Customers' valid concerns are mocked and their private information (email addresses, phone numbers, names, and addresses) put on display. It's very tacky and childish. There is even a framed article (yes, he actually paid to have it framed) from the 1990s clarion ledger in which the owner takes pride in telling someone to "go to subway". Even though I personally had no problems at RS, I will be taking Hayes's own advice and going to Subway. read more

Room Service - This is one of the frames complaints. I crossed out the lady's personal info, something RS is too tacky to do. - Salad Near Me - Jackson, Mississippi

Good salads and sandwiches with great toppings. Lots of options and they deliver. Only downside is that they close at 2:30 pm.

No frills call in soup sandwich joint with ample toppings and fresh ingredients. Much like a 5 star subways but at least here none of the food tastes the same. Big parking lot with just a few tables to sit down at. This is more a oder and pick up place. PLEASE DON'T show up and expect to order and eat in an hour. Best Tip: call your order in and find a nice quiet place to enjoy your sandwich soup and/or salad. I didn't get any of the "Soup Nazi" vibe from this place, but it was packed and they keep it moving. If you are slow on putting your credit card and receipt in your purse, they will start taking the next order over your shoulder. But we are all on schedules so don't make we weight for this awesome goodness because your OCD requires you to put your lunch receipt in your purse third pocket?!? Extremely LARGE and EXTENSIVE Menu, but do not use the one on Yelp, go to the one on their website because they don't do Thai food?!? read more

I got a call from the owner of Room Service at work today. He asked for a coworker of mine, and when I told him that the coworker was not here, the owner proceeded to curse me out on his behalf. It was a very provoking experience. I urge all who read this to never go there again. You don't want someone so unprofessional preparing your food. read more

Great friendly staff amazing salads and excellent sandwiches only complaint is everything comes in styrofoam and I hate the sound of styrofoam read more

The worst service ever. When I called to see where my order was after it had been an hour. The owner was rude and disrespectful. I feel and a bigot. I would not have my worst enemy go to them. You can have issues and not be rude. I do not now why people go to them if this is how they act. They will not be satisfied until... Save your money. read more

I have been going back and forth on my review for Room Service. I believe everyone who has ordered here has a 'story.' The 'sammiches' are AMAZING. The salads are just excellent! This is the place that made me really appreciate a great salad and how it should be prepared and presented. But, I have also encountered a few issues with their customer service. I have not had a major issue that has made me reject the place personally. But, I have personally witnessed several questionable encounters between employees and customers. Truthfully, its a coin toss of the type of experience you will receive. But, I think its apart of their documented 'charm'. The food- Yes! 4.5 stars, the service... 3 stars. If I could bump it to 3.5... maybe 3.6, I would. read more

The NICEST delivery drivers ever. So kind and courteous. We love to order salads at work - best salads in town. They always get our orders correct, food is delicious, and it's delivered quickly and with a smile. Thank you Room Service! read more

Horrible customer service. Management is beyond rude & condescending!!!! They insult customers and could care less about getting your order correct. read more

I love Room Service, but SERVICE is not something they are good at. My order has rarely been correct. Today, I ordered a chicken salad stuffed avacado. I got lettuce, cheese, fruit (that I didn't order) chicken noodle soup (that I didn't order) and NO CHICKEN SALAD STUFFED AVACADO and that is the NAME OF THE MENU ITEM. The employee even repeated my entire order to me correctly. How do you screw up orders so terribly. I have complained before, but they (managers and owners) do not care because they have a lot of business. I haven't eaten there in over 6 months because of their continued incompetence. I tried them again today and they are still incompetent!!!!! SO DISAPPOINTED AND ANGRY.... AGAIN!!!! read more

This was my last attempt to order from room service. The first time it was late and cold, this time we never got it at all despite calling to check! They say they "never got the order" but they did charge the credit card! Don't waste your time read more

This place invented fresh. I personally have never had poor customer service here. On the other hand, I have had poor customer service from countless chain lunch places on top of being served subpar food made out of low-grade, processed ingredients. The portions are so generous here and the prices can't be beat. I'm not paying for a smile from behind the counter, I'm paying for an awesome, fresh lunch. read more

DON'T ever order from them!!!! I placed an order at 11:00 am and never received my food! Spoke with the manager and she was very rude!!! They charge my card and I never received my food. I asked to speak with her manager and she told me that he was worst than her!! I will never do business there again!! BEWARE read more

Good food - SERVICE and STAFF are the most rude and unprofessional. We placed an order for 15 people via fax. Fax confirmation that ALL 15 were received. They simply DID NOT FILL 5 of the orders. Our NEW CEO was here as well as 2 others from corporate. What an embarassment!!!! Worse - when we called at 1 to tell them of the missing orders - they were CLOSED!!!! No apology, nothing! We will NEVER order from Room Service again!!! read more

If I could give them negative stars I would! I have loved room Service for years, but the way I was treated today, there is no excuse for that. I tried to order a salad for delivery at the Jackson location. I spoke with an older man who was very rude. I was told my food would be delivered by 12. I called back at 12:45 and was told, "...you have never called us to thank us when your food arrives early so you don't have the right to call us when it is late." I then told him I have never had them deliver to me. his response was "... it will get there when it gets there" then he hung up in my face. I then called the Ridgeland location and was put on hold and hung up on several times. I was told I would be speaking to a manager but then the manager was busy. They never once got my number to call me back but continued to put me on hold and hang up on me. I just have to wonder if they are in the business of taking care of their customers and making money or just being ASSES! I am very upset about how I was treated and extremely hungry because I missed my lunch break waiting for food that never came. this is how you lose customers and get a very bad reputation. read more