This location is closed now but it's not the best pizza around. Service was always slow and would take over an hour to get your order

This pizza use to be really good but now it's terrible. They always out of something and the meat taste so artificial and lacking toppings. Im speaking about Pearl location. read more

OUT OF BUSINESS!!! I don't know if I can post a review with zero or negative stars but this place has closed without notice. Unfortunately they are still taking online orders and tips but when you show up, they are dark with no sign on door. The owner of Katz' liquor store was nice enough to tell us they had permanently closed. Reported to grub hub and got full refund but a massive inconvenience so please, do not order! read more

Food was bad/mid, and it took 45 minutes for our food to get there even though we were 15 minutes away. Super dissatisfied

Fantastic local pizza place! We ate at their sister restaurant in Clinton and loved it so much that we wanted to give this location a try as well. This location has a larger seating area with the same great tasting pizza. Their manager Jeremy is AWESOME! He was super friendly and suggested his two favorite pizzas which were spot on. I had The Diamond pizza on traditional crust and it was soooo good. I loved the combination of the queso sauce, the bbq sauce and all the great meats. Highly recommend you give it a try. The small was a ton of food for one person and super filling. My husband always gets the meats every where we go and Jeremy suggested he try it with Alfredo which was super tasty. Definitely give this place a try, their thick traditional crust cannot be beat. Also, Jeremy needs a raise because he is a fantastic employee!!! read more

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I should have read the recent reviews of this pizza place before even placing my order. However, I saw them bragging on their Facebook profile about being the best pizza place in MS for 14 years. I highly doubt this is still the case unless they only cook the food properly for competitions. I should have taken a picture of the entire pizza but it was only suggested after we had started eating it since it was already paid for. I ordered both the BBQ chicken pizza and an order of cheese sticks. They both were burnt and overcooked. Save yourself the trouble and just skip this restaurant until they care about the food they serve to their customers. This order was placed today Jan 5, 2025. read more

The Pizza Shack - BBQ Chicken Pizza - Medium 12'' (8 Slices) - Pizza Near Me - Jackson, Mississippi

I ordered a pizza. One hour later Someone at Pizza Shack called me and her words were, "We ain't got no pineapple ". I said who is this? She said The shack. Lol I canceled my order lol. No more Pizza Shack for me!! read more

I visited the location on Dec 24, 2024 6:00pm. The manager on duty was very unprofessional and rude when taking my order. She displayed behavior as if she hated her job. When she brought my order to the table I told her my pizza was hard and over cooked and the cheese was dry and hard on the pizza. She began to argue with me about how people been complaining lately about the pizza being over cooked when it's not. Her attitude with so nasty I didn't trust her to remake my pizza. I left the restaurant immediately. Staff at this location need an employee orientation refresher when conversing with a dissatisfied customer. read more

Hi everything could improve at the Pizza Shacks in Jackson MS I place a order on Sunday December 8, 2024 at 3:30 pm the man that answer the phone took the order for a small carnivore pizza cost $12.75 only get 4 small slices . The man said it would be 25 to 30 mins but it to 45 mins or longer for the order to come out I did not look in the box I was ready togo and it was raining when I got home to Madison Ms and open the box the pizza was hard and dry an burned and I was hungry and not warm @all see pictures below. I call back the young man answer the phone he told me to bring it back tomorrow. read more

The Pizza Shack - Carnivore pizza small - Pizza Near Me - Jackson, Mississippi

Hard to even tell if it was open. Unfriendly feel. No slices. Not a good vibe Called and woman on phone was unresponsive. read more

The food and service were both horrible. I placed a call-in order and was told it would be ready in 30 mins. I had another stop to make and I assumed by the time I'd finished, the pizza would be ready. I arrived well after 30 mins and the pizza was not ready. There were other customers that had been waiting an hour or more just for a pizza. When I did get the pizza, it was overcooked. There was no need to ask for a refund as there's a sign stating "no refund" exchange only(or something similar). Nevertheless, I just the loss. Going forward, I'm going to follow my first mind and go to Lost Pizza! read more

There was a point the meat lover was really good. Years later I order again it turn out extremely salty perhaps new owners and as of today 5.13.25. I was surprised to receive a large meat lover with thin crust that had the appearance of being dry looking. Each to its own I just do not believe it was worth the $28. I hope and bless that the business continue to thrive. read more

Great pizza .... Great Taste ... Best pizza in Jackson !!!! I had a small Supreme pizza loaded with ingredients read more

We called our order in and were told it would be ready in 25 minutes. It wasn't, it took about 45 minutes. While we waited, a guy came in off the street and bathed himself in the hand sanitizer they had out for customers. The inside of the place, was okay. A couple of booths and tables, nothing fancy. They sell beer. We had one while waiting. The pizza wasn't good, we ate it because we didn't want to waste $60. Will not be going back. read more

I must say that I was very disappointed with my order on March 29th. I've always enjoyed their food but my 2 large pizzas were over cooked. Not only that, the food was not ready for an hour past the 30 minutes that they stated. I talked about how amazing Pizza Shack's pizza's are but my out of town guest were very disappointed. read more

I've been getting pizza from Pizza Shack since it was a literal shack. I live in the neighborhood and used to tell people all the time that it's the best pizza in Jackson. Unfortunately that is no longer true. In fact I'm kind of embarrassed to have recommended it to someone from out of town just last week. I just bought two medium pizzas and a salad for $58 - based on historic quality of the food and service this might be acceptable - but with the current, clueless service and food quality it's overpriced. I had to compromise on the salad dressing because, as is frequently the case these days, they had no Italian dressing. When I got home I discovered that both pizza crusts were completely raw in the middle 3" (not for the first time recently). I did not take them back because I am pretty sure the cashier would have had no idea what to do and I prefer to keep my blood pressure under control. I did call and tell the cashier that the pizzas needed to be fully cooked, but was greeted by stunned silence. Sadly, this will probably be my last time to order from what used to be an iconic neighborhood pizza joint, and I definitely will not be recommending their overpriced and undercooked pizza to anyone any more. read more

I ordered an hour before closing (probably not the best idea because there were so many people also ordering last minute) but I thought if I ordered it online it would be ready by the time I arrived. It wasn't, but no big deal. I waited inside for an additional 20-30 minutes as they approached closing. Everyone inside wore their masks but I found it quite negligent that the few workers present weren't wearing their masks correctly. Nonetheless, the wait was well worth it I suppose. I ordered a small carnivore pizza (pepperoni, sausage, beef, ham, & I took off the bacon) with a 6 piece traditional buffalo hot wings and sweet tea. The pizza was really good and they have the good ranch (if you know, you know). The best thing about this black-owned pizza business is the vast variety of selections & toppings that you can choose from guaranteed to satisfy everyone. read more

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You not gon do much better Thant his for za in the Sip, fam. On God, I promise. While some might squabble about the occasional bad service or incorrect order but, 95% of the time these cats are shooting out the gym. I've been going here for years (when the shack basically really was a shack) to now, when they have multiple locations across the Sip, without missing a beat. I love the variety of za's on their menu as well as the unique take on pizza they approach it with, aka "Mississippi-style". You won't find anything comparable to it in eith er Detroit or NYC, so do yourself a favor and get it here while you can. Go here fam. read more

The food is delicious. We ordered a large Carnivore (all meat) and a large cheese pizza plus 6 sodas in regular cans. Cost was $64.78. Then we waited almost 25min for our order. More expensive than the service and the environment should have been. At least the pizza was good. I now know why most folks called their order in and took it to go. Parking and parking LOT behind building suck. If you have a nice vehicle do NOT drive behind building. The outside of this building is a little sketchy (broken window, and lots of bars on the door. Inside isn't necessarily meant for large (6 people) groups. Not enough sitting inside. Had three employees sitting at one of the few booths so even more limited sitting. One of our booths table literally wobbles so much you have to eat with your elbows on the table. Order is at register, only drinks are can's or bottles. More selection of beer than soda's. Food was good but more expensive than I believe it should have been. Service was ok for paper plates and can drinks with no refills.Carnivore Pizza read more

The Pizza Shack - two cans of soda on a table - Pizza Near Me - Jackson, Mississippi

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I placed my order online 4:19pm! It was supposed to be ready between 4:34 -4:39pm. I make it to the store it's after 5:00 pm my order still isn't ready although it's states on my in my order is complete. You would think spending $43(tip included) on pizza the service would be better . read more

Best pizza in Jackson, especially their specialty meat lovers. In fact two people cannot eat a large.

This is probably the best pizza spot in the Jackson-Metro area. The customer service is always good and their pizzas are very, very consistent and taste great. When you get a Pizza from Pizza Shack you will not have to worry about skimpy toppings or soggy dough. Everything is based on quality. I usually go for the chicken or shrimp Alfredo. My family prefers the carnivore or supreme. Basically they all taste good. They also fix them to your specification. If you like your pizza cooked a little longer or need spinach added etc, they will make sure it's done. Give them a try, you'll probably be a repeat customer. read more

The Pizza Shack - Chicken Alfredo Pizza...you don't have to get the Roman Tomatoes. - Pizza Near Me - Jackson, Mississippi

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Used to be some of the best pizza in Jackson but no longer worth the money. I had a build your own small and for 15 dollars I expected a lot more the way they used to make pizza. My crust was super thin and just okay on the toppings and added one I didn't ask for but thankfully I wasn't allergic. I need you guys to go back to quality control and making sure your pizza is the same at every location. Do better but doubt I will be back anytime soon. And if you are going to charge premium prices please put of a better product. read more

Can I just say this was TOP 5 best things I have ever ate. In the history of everdom! Seriously, I pinky promise...this was one of the MOST DELICIOUS THINGS I HAVE EVER ATE. WOW! First off - this place is super casual. It's the type of place I'd come to after a night of drinking (not even sure if they are open late)...it's got a large menu...and there was a ton of movement in here around lunch time. Mainly takeout, but some dine in tables as well. All different kind of folks - from young to elderly, all races, all genders. Pizza Shack's demographics are simple: EVERYONE that loves delicious, affordable grub. I got 6 wings...because I hadn't had wings in a long time. I got the mild sauce. And yes, they were delicious. They didn't ask me what kind of sauce I wanted, and they just brought Ranch. That's cool...I really wanted bleu cheese, but the ranch worked out great. While the wings were great - they weren't TOP 5 of all time worthy. No, no. They were SOLID (as in...GET THEM!) but the real start of the show was: DOUBLE.CHEESEBURGER.PIZZA WHOA. Double ground beef - which was in perfect little meat balls. Seasoned exceptionally and stacked on there generously. A sweet tomato sauce unlike any I have ever had. Chopped up pickles and onions mixed in with ooey, gooey American cheese. Then the most heavenly thing ever: a top crust of crispy,melty cheddar cheese...all the way to the edge (admit it those little burnt cheese ends are THE BEST). Seriously, this was incredible. Thin crust, but the toppings are so thick this is more like a deep dish pizza. The small was too much for me to eat - I left half of it. I would of taken them home, but I don't think eating it cold would do it justice. Awesome lunch - worthy of a nap afterwards. Will be back to try something else when I am in town! read more

The Pizza Shack - Meet the double cheeseburger pizza: double ground beef, American, mozzarella, a delicious tomato sauce, pickles and onions. - Pizza Near Me - Jackson, Mississippi

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I was just starting to fall in love with this place and hope this review is only a reflection of the weekend service and food quality. I ordered a six piece lemon pepper wing order and a small supreme pizza. The wings were NOT lemon pepper, and all meat on the pizza was rushed and appeared to not be fully cooked. A lady complained about her pizza being raw and got her money back in front of me but I honestly thought nothing of it until I got my order and saw for myself. I am coming back during the week to try again because long lines and raw food just isn't the pizza shack way. read more

The Pizza Shack - Ordered lemon pepper wings but they had no lemon pepper seasoning at all. - Pizza Near Me - Jackson, Mississippi

We got our pizza to go. I didn't get the oozing cheese as others had mentioned. The pizza layers were a bit odd for me. Crust, sauce, toppings, cheese, then more toppings. Almost too much toppings. I guess I am just a pizza purist. I like keeping my pizza simple (thin crust, sauce, cheese and a few toppings). If i ordered the thin crust it probably would've just collapsed in my hands. That's what this pizza did. I picked it up and all the toppings slid off. The sauce wasn't anything special. The sauce and cheese make a pizza. I didn't get that here. It was all about packing on the toppings. It looks good in photos but eating it is another story. My mother in law had a the Asian chicken salad. It was just plain lettuce, canned chicken, a few sesame seeds, red peppers and crunchy things. Don't order salad here either. I was surprised that they even had Asian chicken salad on the menu. Doesn't really go with Italian. read more

The Pizza Shack - 1/2 supreme 1/2 Hawaiian w/ bacon. - Pizza Near Me - Jackson, Mississippi

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Wings are always good but they now have a "cash discount" which is fraudulent because the cash discount is the regular price and they charge you an additional fee for using your card. Greedy owners, also 0.75 cent wing Mondays have long been eliminated, terrible business practices read more

This place was a 10 out of 10 ! This was the best pizza I have had in a very long time. I ordered hot wings and the Cajan Joe pizza and it was delicious! They were very clean and also very friendly ! I'm going to go back very soon ! Very good menu. read more

The Pizza Shack - Pizza Near Me - Jackson, Mississippi

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Pizza was great, but they messed up the order. I paid for 2 extra toppings and they didn't add them.

We ordered a curry chicken, Hawaiian, and pepperoni pizza on Christmas Eve. Everything was great, especially the curry chicken until....WE FOUND A PIECE OF A LATEX GLOVE ON A SLICE. How does this even happen? this is completely unacceptable in any circumstance, but especially during the middle of a pandemic. Definitely can't stomach coming back here. read more

The Pizza Shack - Piece of latex glove we found on a slice of our curry chicken pizza - Pizza Near Me - Jackson, Mississippi

Good pizza but be prepared to wait 30 minutes longer than you expected. "It'll be ready in 30 minutes." Give it an hour. "It'll be ready in 45 minutes." Give it an hour fifteen. Oh, and don't order their "breadsticks." Pissed that they made me wait and then charged me for this. read more

The Pizza Shack - "Breadsticks" - Pizza Near Me - Jackson, Mississippi

Overpriced, overcooked, under flavored and slow as Christmas. That's how I describe the The Pizza Shack. I know inflation is high...and stupid people still pay high prices for small quantities and mediocre service...but DON'T DO IT HERE! $9 for a small people! My daughter begged me to go to Domino's...but I said no, let's try new places. Fool me once...but never again! read more

I was leading a trip of 40 students from out of town and we couldn't make our dinner plans. The Pizza Shack really came to the rescue and made a large order quickly and the food was delicious. I would recommend the Pizza Shack any day. Thank you so much! read more

This place is really good, I love the crust on the pizzas I love the variety they offer. I had the BBQ Pulled Pork, Fajita Chicken and the Cajun Joe. If I had one knock on the place is they were out of the beef for the Mexica Pizza and the only reason this is a knock is the other 3 pizza were good and I know that Mexican pizza would have been great. Next time I'm in the Jackson area and I want pizza this is my new go to spot. read more

Delicious, thick crust pizza. Always ready on time. I like the pineapple and ham or the vegetable pizza. Fresh ingredients. Fair price. Local restaurant. I love dipping my pizza in ranch and their dressing is delicious as well. read more

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Good pizzas, but too much cheese and not really enough flavors. My dad loves this joint and glad Jackson has upgraded. I cannot stand that the staff loves to stare its quite annoying. Eating outside is enjoying, but they don't have a separate smoking and non-smoking area. I don't like the smelling smoke when I eat, ewww. Anyways, expensive beer, and ok pizzas. I've tasted better, but honestly I had to give it to Jackson for FINALLY DOING SOMETHING DIFFERENT!!!! I would recommend. read more

When I was working downtown, I would go here for lunch. I would usually get the classic italian sub sandwhich or the chef salads, both were pretty tasty. I would never give the pizza a try, due to two things, the price or didn't have the taste for pizza. Well one day, me and the better half went to the Jackson Free Press' - Best of Jackson Award show and sampled some of the grub. Pizza Shack had a booth set up and were giving away samples of their pizzas. I tried the Cajun Joe, which is made up of nothing but goodness! I know it had andoulie sausage, but I was too busy salivating over how damn good the pizza was. They load you down with toppings and the cheese, sauces are fresh. We ordered the large supreme and it was worth the $19. We couldn't even finish the thing. I took pictures of the large supreme we ordered, god I wish these guys delivered! Anywho, check'em out and see what they have to offer for yourself. I doubt you will be disappointed. read more

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Seriously, the pizza here is amazing. The best deepish dish in the greater Jackson area but good lord, put a little money into the dining area!!!! Just a little?! All the tables look like they were "found", the chairs are all torn up, the walls have black stains on them, the floor could use a little floor paint, and maybe a drop ceiling? This place has such wonderful food and the nicest employees but after their being in this building for quite some time I would have expected they update their seating area at least a little. read more

I have ordered from Pizza Shack on Fortification on 2 separate Sundays recently. Both time I called in my order and was told it would be 30 minutes. The first time I got there paid for my order and waited. It was a total of 1 hour between my order and me getting my food. There were several people waiting who also had to wait an hour. One person who complained was told they would give him a discount off his next order, but that they did not give refunds. The second time I got there, it was not ready. I did not pay in advance this time. It took 50 min between my order and receiving my food. I complained and was given a 30% discount. I was told that they had been very busy since the COVID-19. I am think that after 6 months they should have added staff to solve these long wait times, and start giving more realistic waiting times over the phone. I like their pizza, but it might be a while before I go back. read more

The service is awful here! After you place an order, you still have to wait an hour. After waiting, the staff realized that my order had been sitting there all along and thought it would be a good idea to give it to me cold. I ended up waiting another 20 mins. For a fresh pizza. I would have canceled the entire order if they did refunds however they don't. The staff is obviously on high power drugs! The Pizza Shack use to be my go to for pizza however this day was my last visit. I will never return! read more