There are a lot of negative reviews on here, but they are awhile ago and this place has apparently improved because our pizza was delicious. We weren't sure what to expect from a stuffed pizza, but it arrived with a top layer of crust in the entire thing. Honestly the crust was amazing, the dipping sauce wasn't great but we didn't need it, the crust was soft and delicious. The filling was also really good, didn't feel undercooked or burnt, nice flavors. The middle of the pizza got a little soggy, but the flavor was so good I didn't mind. Overall good experience, would definitely order again. read more

Romas Pizza - Stuffed Hawaiian Pizza - Pizza Near Me - Augusta, Georgia

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I gave them 3 stars due to bad and rude customer service. The blonde lady with tattoos has the worst attitude ever. I stopped going here because of the bad customer service but I really like this place. We eat pizza twice a week and this was our go to spot. She didn't listen and they charged me 3% for using my card which is fine but as a cashier it is her responsibility to advise the consumer that it would be a 3% charge if you use your card. Her response and another gentleman with a skull cap on stated its right here but I was not in front of the little sign they have posted. read more

Romas Pizza - Receipt - Pizza Near Me - Augusta, Georgia

This doesn't even deserve one star however, for the sake of the review I had to select at least one. So my husband ordered Pizza from Roma's Pizza in Augusta, Ga and he brings it home. I took a slice out of the box only to be disgusted with a piece of hair in my slice. We live 20 min away, my husband is tired as he just got off work. When he called they wanted him to bring the pizza back with the box and they would replace the pizza but we could not get our money back/refund. The owner states "it's company policy that they don't refund the money they'll replace the pizza. Really?! Why would I risk the chance of replacing the pizza with another, who knows what else we would find!??? However, needless to say my husband went back with the box and the pizza as they requested (because it's "company policy" that they also get the product and packaging back) to get another one. This was one costly pizza. Lesson learned!!! and we can promise that this will never occur again with Roma's Pizza. This would actually be the second time there was a concern with this restaurant. The first time was last year when we gave our order and sat 45 min to an hour in the restaurant, the staff were rude and then we find out they forgot our order so we hadn't returned since then until today. Roma's Pizza in Augusta, Ga has nothing on Apizza Di Napoli in Aiken, SC-they are the best, hands down!!! read more

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The pizza was OK. Not enough sauce as you could barely taste it. My biggest complaint is the guy who was bringing the pizzas out to the tables. Every time he was headed back to the kitchen he had to pull his pants back up because he was wearing them so loose. That is OK for the streets I guess but not working in a restaurant. He also was wiping the sweat from his forehead with his hand and then would go pick up another pizza and deliver it without washing his hands first. Sanitation does not seem to be a problem with this restaurant as they don't appear to really care about it considering they allow saggy pants and sweaty hands. read more

Stale pizza crust masquerading as garlic cheese bread. The tiny cup of a red substance was the capstone of this culinary offense. Worst ever. read more

Romas Pizza - Does this look like garlic cheese bread? I don't think stale pizza crust and a cup of mystery red stuff counts. - Pizza Near Me - Augusta, Georgia

I ordered the stuffed Pizza. Mind you, I am a Chicagoland pizza person. There a stuffed pizza is a thick cheesy pie with the ingredients stuffed inside.-- inside 1.5 in of cheese. This was a pizza with a thin crust over the pie. That being said, it was not a bad pizza. I do not know if I will ever order another but it was good enough that I will sure try other things on the menu. read more

Excellent pizza with a thin crust, flavorful toppings and great cheese. I was a little hesitant at first but now I am so glad I went to Roma's. The owner is a nice guy who seems to really care about his work. Will definetely be coming back! read more

Well it looks like John has righted the ship. Seems like he is back at the helm Making Pizzas and serving his customers.. I'm sure he would rather be home benefitting from his years of hard work. But when your help let's you down you gotta step back up to the plate.. By far the best NY Style Pizza in Augusta when the boss is around. Just ditch the Steelers hat and bring back the yankee hat Thanks for doing it right again read more

So we have been here a lot, and it's not the cleanest... (usually the best food spots are like that) lol... but today I witnessed the lady at the front counter touching the register, people cards, and pens... then she goes to the back and touches peoples food so fricken gross. Good way to get people sick... don't know if I'll be back read more

Look, I know I am not in the NYC area, so I have changed my expectations accordingly(I think). That being said, pizza, that is, NY-style pizza, is holy ground. I don't make fun of Pizza Hut or Domino's or whatever, because like little kids picking their nose, they just don't know what they are doing, and I am ok watching them do what they do with a mixture of pity and a bit of a giggle. But Roma's is trying to be NY style pizza. And so my expectations are maybe not as low as I have set them for other places around here. So, now that we've established my expectations are medium-high I'll say this: Roma's did not entirely disappoint. It was very busy when I came in, and I placed an order and waited to take out. I didn't have to wait overly long for my slices. The girl at the register was friendly, no issues there. The price was appropriate for what I got, no issues there. The decor/cleanliness was appropriate, no issues there. The food. Ahhh...the food. The pizza was not bad. Not good compared to real NY pizza. But definitely better than almost anything you can get around Augusta. I would say it's the 2nd best pizza after Crazy Turk's. I also got a salad, which was quite tasty, and fresh. Overall, a good experience, and Roma's is a place worthy of checking out. I will probably stick to pizza from Crazy Turk's, but Roma's has so many other options, I can totally see myself trying the subs or whatever, and seeing what they are like. read more

My favorite pizza spot in Augusta. I stopped in for a quick bite since I worked late today. I'm never disappointed. read more

Romas Pizza - Pizza Near Me - Augusta, Georgia

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Slow/Poor customer service. A customer shouldn't have to wait in line for 15 minutes when they are just getting a slice of pizza. Also I realize the attendant was busy taking the order of some lady but it is appropriate (when someone doesn't know what they want and are holding up the line) to say something like "it seems like you need a few more minutes. How about I take these other peoples orders while you think about ". Maybe next time I can rate this place on there actual food. read more

Not worth it. The service is horrible. When ordering the cashier seemed less than thrilled to get our order. 30 minutes later my husband went to see if our pizza was almost done (seeing how there was only 1 other table besides us). They were short with him and seemed aggravated. 10 later (40 whole minutes) we finally got our pizza. The waitress brought it to the table without saying a single word and turned around and started dancing and singing back to the front. She was so tuned out that she didn't even hear my husband yell trying to get her attention because she forgot to bring plates. Right before we were ready to leave we needed refills and they told us it would take 15 minutes to make some. They were completely rude the entire time. The pizza was honestly not even good enough to make the bad service worth it. I recommend going around the corner to Marco's. read more

Drink machine rarely works properly. The pizza is amazing it's just a hit or miss. It's either gonna be really good or horrible no in between ! read more

Romas Pizza - Pizza Near Me - Augusta, Georgia

If you love NY pizza this is definitely the place to go in Augusta! I've had the real thing and this is the closest that Augusta has to NY pizza. I've been ordering from this place since 2007 and we eat there pretty regularly. However, the only time that the service is good and the employees aren't rude and messing around is when the owner is there. They are known for their giant pizza, and it's huge, we've gotten it for parties. I've called to order it a few times and had been told by whoever was working that "they didn't have dough for it" when I spoke to the owner he said that they were always able to make the pizza, which really made me mad. If you plan to order this pizza make sure you call a day or to ahead so they have no excuse. Also, if you are going to call in an order for pick up be prepared to be placed on hold for so long that you will most likely end up hanging up and calling again and the pizza probably won't be ready on time. The only reason we still go back there is because we love the pizza. If the employees would get their act together and their attitudes in check it would be a terrific place to go. read more

That was the first perfectly New York style pizza that I have ever had in The South. This is not something I say lightly. This is like a thumbs up in The Coliseum. Look up the John Stewart (Daily Show) segment on pizza. Well done, Roma's. read more

Been to a couple of pizza places out here between South Carolina and Georgia and I must say from a New Yorker whose traveled all over for the the military this is sole good quality New York pizza, the pizza joint is trash compared to here just saying lol. read more

They are so unprofessional & so nasty here. It's unorganized and the staff is always rude. They're pizza for the most part is good & that's why i continued to come here. but after being treated rudely over and over by the staff i am done with this place. the pizza is average good but the customer service is horrible. read more

Well here I go again, I hate giving bad reviews, as I know how much a business relies on reviews and word of mouth but this one got me. Let me preface this that I like John the owner if he still is the owner and i still think that a fresh pie out of the oven at Roma's is some of the best pizza in the CSRA. Here comes the But. I stopped in last night for a slice of cheese pizza and a drink. The girl taking my order was on her cell phone and seemed to care less that i was there. I ordered a slice of cheese to go and a large drink. Here's where I get irritated, the girl doesn't say we only have one size but that's ok, she hands me this drink cup, which I get is refillable but I'm taking this to go. I proceed to look at the menu and see $2.19 for a 22oz drink, only size on the menu. Ok it is what it is, I look at the cup thinking no way this is 22oz. I fill it and a few minutes later I get my slice. Roma's slices are usually a good NY PIZZA SIZE Slice. This was a dominos size slice cut in half, lol. I eat it with stale crust but still tasty. I Bring the cup home and fill a measuring cup with water to confirm. My thoughts. The cup is only 16oz. Please be honest with your customers and hire staff that wants to represent your business. Is 6 oz of a drink a big deal, probably not, but honesty is. read more

Romas Pizza - Pizza Near Me - Augusta, Georgia

The guys in the back were great! The lady taking orders was awful. I went up to order and she was on FaceTime with someone and didn't hear me when I said hello or excuse me. The pizza was alright but do not compare it to a NY pizza.. the garlic knots were garbage, tasted like burnt dough but the mozzarella sticks were alright. read more

Old POS lady with lip piercings is a terrible worker and doesn't do her job because she's lazy. Asked for toppings on my pizza and she straight up said no to me. Then she proceeded to give another customers all the toppings he wanted. read more

I recently moved near Romas Pizza, since moving to this area I try to eat at many of nearby restaurants. I was actually wondering if the restaurant was still open business. There were only two employees working. There was three groups dining in, and I was the fourth in line for a to-go order. While waiting a few more people came in to pick-up phone orders. The business was steady and the two guys working were doing their best. The dining area needed cleaning. With that said, how was the pizza. Very good! It is the big pie, thin crust New York style pizza. I only ordered two slices. I will be back and next time I will try more from the menu. read more

Ordered a ham & cheese calzone over the phone, when I got there 15 minutes later to pick up they had to ask what I had and made it then. No apology or anything, and they weren't busy at all. That was just bad customer service. read more

After waiting a solid 40 minutes and watching other pies and appetizers go by I went up to the counter and tried to find out what was taking so long. They told me my order was almost done. So I waited another 10 minutes and still nothing.... not even the salad or wings I ordered. So I asked again if it was almost done. They said no, but soon. I had somewhere else I needed to be so I said ok fine, and asked for them to just make it to go. Well the guy making the pie got upset that I was complaining and took my pie and threw it in the trash just as it was finished. Then he turned to me and said to go eat Digiorno all day. The poor girl working the register apologized and just gave me my money back. Their loss... I still would've paid, and took my pizza, but since he decided to be a hot head you lost my money and your product. read more

Charged me 7 dollars for a half salad the size of a complementary one elsewhere and didn't receive the dressing either, the calzone was okay yet didn't get all my toppings. read more

This is a surprisingly good slice of NY style pizza, for this area. They tend to have quite a few options available. I'm not a particular fan of their buffalo sauce though, as it's very watery. Service is decent, although the restaurant isn't quite clean enough for my taste, and there perpetually seems to be something broken or missing. read more

This was the worst pizza I've ever had. The pizza was cold and nearly all of the toppings were in one corner of the box. When I called the restaurant, the employee said, "we get plenty of business and we don't need yours. Do not order from us again." I would suggest anyone who is considering ordering a pizza in Augusta to heed this employees advice, do not order from Roma's pizza. read more

Very upset came here to dine in with my husband and we tried ordering large 1 topping pizza for $13 but we was told that's only take out special. For the same thing is $21 if we dine in which take care of 2 drinks. That's $8 more minus $4 for two drinks we still paying $4 extra just to dine in that's ridiculous. We shouldn't have to pay extra to eat inside the restaurant. read more

The worst, they only deliver from the waitr app (which is the also the worst) and after I downloaded the app, ordered, and waited two hours I got a call saying they didn't have the apps I ordered. read more

Friendly staff and good pizza, can be greasy at times but still the some of the best pizza, in Augusta that is, and you can watch them make your pizza or calzone through a window. read more

Roma's Pizza is the BEST New York Style pizza in Augusta Georgia for miles and miles around. Hands down, there is no competition, if you think so you don't know a good pizza when you taste one. The staff makes everything that much better with their sweet and kind attitudes, they really care for their customers!!! My husband and I have been eating here for years and we wouldn't DREAM of eating anyone else's pizza!!!! Romas wins every time!!!! read more

Avoid this restaurant like the plague. To get 3 slices of pizza warmed up it took 25 Minutes. When we ordered slices cashier told us specialty slice would take 15 minutes so we chose pizza already on display window to get served sooner. 25 minutes later after complaining they gave us our slices. We were told the problem was Space in the oven...which we were not told when we ordered. Servers also walk around with headphones on that have to be taken out to answer a question. Avoid avoid avoid terrible customer service read more

Best pizza in Augusta!!mw, no other pizza in Augusta compared!! Go Damiano Thanks monk read more

I ordered a veggie pizza with white sauce, this is by far the worst pizza I have ever tasted! Everything is bland from the crust to the toppings and the sauce is extremely spicy yet still bland! Horrible product! read more

Sunday evening after a movie... called Roma's and was super delighted when the phone picked up and immediately hung up on us... TWICE. When we finally got a hold of someone, mind you this is 9:20pm the male on the line told us they close at 9:30pm... liar. So every other Sunday when we've had pizza after a movie and you didn't close until 10. This night was just different right? Ever heard of customer service? This will be the last time we go. read more

You place your order at the counter when you first walk in. It was not busy for 5:30pm on a Tuesday, but they only had 3 employees, one at cash register, one prep cook, and one in the kitchen. I had one couple in front on me and almost walked out because of the amount of time I had to wait just to place my order. My food came out faster than it took to place my order. Food has always been good here even when you pick to reheat slice of pizza. read more

If you want to be treated like you matter and don't go here. If you want good NY style pizza go here, nothing in. The area compares. But seriously owner is a hot head and his staff seems to take the queue and one are just assholes. Which to be honest is kind of what it's like in a NY pizza shop so....it's on point really. read more

Uhh. This is a 1.5 but they screwed up so bad and continued to do so they get the round down. . Ordered a cheese and spinach calazone and a steak sub (the most expensive one with the works). The calizone came out a good 10 minutes before the sub. Blazing hot. Once it cooled it was no doubt packed with cheese but pretty darn bland. Take away a lot of cheese and put spinach in its place and would have been better. The sub.. there was no saving it. Let's start off. They used steak um meat. It clearly says steak and u have eaten enough steakum to know it doesn't list steak in the box let alone beef as the main ingredient. That's basically balone and miss advertisement . Then they forgot the cheese and the bread was terrible. The fries were hot on the outside but uncooked on the inside. I took them back and I said just give me the value in pizza. Literally ate 2 fries and 1 bite of the sandwich. Offered to remake it and I said it was too bad to make me believe they could make it right... Well they gave me 2 slices of pizza. 6.25 worth of pizza for an 11 dollar sandwich. Yeah the pizza was good but almost double the price? No thanks . Can't recommend as it wasn't made right read more

I went there last night with a high expectation. I ordered medium pizza with Bell pepper and Jalapeno as toppings. The toppings were not fresh and the Pizza was lousy and did not taste OK at all. All the seating tables were dirtiest of all and it is a very filthy place. Only One untrained employee to pick up all dirty plates, napkins...etc. I will not want to go there again. So I had a bad and sour experience, and I felt that I wasted my money there. Parking is a headache and painful. read more

Best pizza in Augusta. Giuseppe's down the street is BARELY NYC style. I would rather take dominoes over them. Roma's is the closest thing to NY pizza in the south. The owner really cares. Everything is made fresh and you can watch the whole process if you want. I have no clue what these people are talking about. Probably disgruntled southerners who were mad there isn't a rebel flag out front. read more