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Roma Pizza & Restaurant

3.2 (76 reviews)
ModerateItalian, Pizza
Closed • 4:00 pm - 9:00 PM

Roma Pizza & Restaurant Photos

Business Info

ROMA PIZZA & RESTAURANT ATMOSPHERE

What's the vibe?
Casual
Moderate noise
Good for groups
Outdoor seating

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Recommended Reviews - Roma Pizza & Restaurant

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Sausage, pepperoni, olives, and garlic on a nice big pizza
Abi B.

A friend recommended we try Roma's out because we'd been to another more authentic type of pizza restaurant in the area that is more expensive so we decided to give this a shot. We went on a Friday when they opened right at 4pm because that's a wild Friday "night" for those of us with a baby! There were already people there too so we knew that was a good sign and we weren't the only ones wanting early dinner (though nobody else had a baby). The vibes are good, it's a classic looking Italian sit down restaurant with some kitschy decor but it wasn't bad. We ordered pretty quickly and got our wine and were offered some garlic knots (so yummy!) while we waited for the pizza. We chose our own toppings rather than a preset pizza and it was delicious! I can't remember the exact inch measurement of the pizza but it was the larger option and it was more than enough for two adults. We took home a couple slices each and enjoyed it the next day. Our server was excellent, really attentive and kept an eye on waters and garlic knot refills. Overall it was a really pleasant experience and I will definitely be back for more soon!

people sitting at a table
Parvati F.

At best a 2 for quality of food and service. This place survives off of the captive audience of WOODSIDE. Food is bland. Sauce is canned...good canned tomatoes, canned. The sauce is not altered from the can. No Italian garlic or love here. Ordered the mussels with red sauce as an appetizer...mussels and sauce did not get cooked together and therefor no depth of flavor. Sauce on mussels is the same salty sauce on everything else (including calzone & assume pizza). Mussels were seemingly microwaved, although chef & owner disagreed (there was an obvious language barrier). Cold and hot at same time as only capable in a microwave. Sorry to say, we sent them back. 30-min later, we aren't feeling great... We both got house salads...apathetically only iceberg with 2 quarter tomatoes, 2 olives, and some pickled banana pepper slices. Balsamic dressing was just oil & dried herbs, but didn't have any balsamic. Best thing on menu...not microwaved. Then we grabbed a 100% vegetarian calzone and eggplant parm. First calzone was filled with pepperoni....Calzone was underdone, no sauce inside, with cold unmelted cheese and uncooked veggies. Sent it back. The egg parm was last straw...frozen, reheated (partially), and cheese melted under heat lamps. Sent it back. We tried to talk to the management in an inconspicuous manner, however the owners (front of house & chef) played a game regarding English as a second language & comprehension. Chef came out of kitchen and was confrontational about food. We paid for the wine, but left unable to eat our meals (and still hungry). We won't be back and wouldn't recommend to to others. Would suggest loosing the microwave & cooking entree to order vs obvious prep before the dinner service.

Fresh house salad with requested anchovies.
Peter S.

Roma & it owner, Pat provide traditional Italian fare in addition to excellent pizza. I have been served Veal Parmigiano plus had pizza here before. Their salads are fresh & crisp. The sauce (gravy) is pure Italian & rivals restaurants in NYC little Italy. This visit I'm having the spaghetti & meatballs I've been craving for a couple of days. I came after 5 on a Sat. & it's packed. I'm eating at bar. The meal met all my expectations. I added a piece of fresh made cream cheese & it was delicious. Helen was my very pleasant wait person.

This is the mozzarella caprese I ordered. Straight into the garbage.

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2 years ago

Owner has a horrible attitude, the food was mediocre at best, and the restaurant was quite dirty.

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2 years ago

Very good meals and salads at reasonable prices. Highly Recommend for Italian food option in Aiken

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6 years ago

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2 years ago

We are visiting from Las Vegas, and we're blown away by the fantastic service, and the food was amazing! Highly recommend

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4 years ago

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5 years ago

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4 years ago

Excellent authentic Italian dishes with courteous service in a pleasant environment. A good variety of tasty desserts as well.

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6 years ago

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3 years ago

Good food and service is decent. I will go again. Nice place, nothing exceptional, but nice atmosphere and again, the food is ok.

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6 years ago

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6 years ago

A nice little pizza and Italian restaurant. The have a limited drink option but have good wines.

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7 years ago

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5 years ago

Best Italian I've had in ages. Had veal parmesan, house salad, and cannoli. I'd definitely go again.

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Apizza Di Napoli - Pizza Done Right!!

Apizza Di Napoli

3.7(426 reviews)
1.6 mi
•$$

Great pizza, authentic Napoli style, not quite CT, certainly not New Haven but really pretty good…read more Dismal owner and service, drab restaurant setting Go anyway, your tummy will say yessir!!

This 1-star review is specifically meant to grab the owner's attention. I'll preface though...the…read morechicken parm and marinara were delicious. Yet I digress... The level of disrespect I witnessed towards your staff and patrons Sunday evening was abhorrent. I was embarrassed I had to witness it. Every interaction I had with an employee while I sat waiting for my take-out was quite pleasant and welcoming. You sir, on the other hand chose to speak loudly and belittle your staff...on two different occasions...In plain view, and fully audible. One patron walked by and said 'thank you and bye' to you directly...twice, You couldn't be bothered. I even said thank you as I walked out the door to test the same waters as an experiment. Nope...same treatment from you. Maybe you had a bad day. No excuse if so. I've just never witnessed a display like that, especially at an Italian restaurant. Be better. Not a good look. People are paying attention and will not patronize a local business if the owner and/or management overtly display a temper in front of their guests. Remember what world we're living in. Someone could've easily recorded that display. Don't go viral. Just treat your staff better. Have visited Aiken a lot lately. Everyone is so nice. What's your secret?

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Mellow Mushroom Aiken

Mellow Mushroom Aiken

3.1(152 reviews)
4.8 mi
•$$

Despite all of the issues in our current climate, we had a wonderful experience here. Did we have…read moreto wait just a bit? Yes. Was our waitress a little rushed? Yes. But it was all fine and we were not inconvenienced at all. The food was delicious, the service was precise and we couldn't have asked for a better experience. The salad portions are generous, the pretzel bites are delicious and if we didn't live so far away, we would've gotten an order To Go! Pizzas were great and came out hot! I was appreciative of the "mocktails" on the menu, as I don't drink. It was nice to have a beverage choice that was more interesting than a plain Coke, tea, or water.

First, I want to say that I genuinely like Mellow Mushroom. I have had great food and excellent…read moreservice at both the Hilton Head and Asheville locations. Unfortunately, when it comes to the Aiken, SC location, the experience continues to fall short. I have given this location multiple chances, and at this point, shame on me for expecting this visit to be different. We waited approximately 25-30 minutes to be seated, which I can understand when a restaurant is busy. What I cannot understand is being seated and then sitting at the table for more than 20 minutes without a single employee acknowledging us. No greeting, no waters, and no drink order. I finally went back to the host stand, and a few minutes later the host came over and offered to take our drink order. At that point, we had invested nearly an hour between waiting for a table and waiting for someone to acknowledge us. Having managed multiple restaurants during and after college, what concerned me most wasn't simply that a server was behind. Restaurants get busy. Servers get overwhelmed. People call out. Mistakes happen. The bigger issue was the apparent lack of active floor management. A restaurant manager should be managing the tempo of the restaurant, not simply reacting when a customer finally complains. A good manager should be circulating through the dining room, watching ticket times, monitoring newly seated tables, checking on guests, helping run drinks and food, clearing tables when necessary, and immediately recognizing when a server is overwhelmed. If a table has been sitting for 10-15 minutes without being greeted, management should notice it before the customer has to walk to the host stand. This is especially important in a pizza restaurant. Pizza itself takes time to prepare and cook, so the front-of-house operation should be designed to get guests greeted, drinks delivered, and orders entered quickly. If the kitchen is backed up, tell the customer. Most reasonable people will accept a longer wait when someone communicates with them. What frustrates customers is sitting there wondering whether anyone even knows they exist. Servers also need to work their sections efficiently. In restaurant terminology, every trip should have a purpose. If you're walking through your section, scan your tables. Pre-bus a plate. Refill a drink. Drop off napkins. Check on the table you just served. Pick something up on the way back. Run another server's food or drinks when possible. Good service is about constantly prioritizing multiple small tasks rather than completing one task, returning to the server station, and then deciding what to do next. When a restaurant gets slammed, teamwork becomes even more important. Hosts, servers, bartenders, food runners, bussers, and managers should be working together. A guest shouldn't have to care whose "table" they are sitting at. If you see a customer who needs something, either help them or immediately communicate it to the person responsible. The same applies to management. A manager who sees the floor struggling should be in the middle of it--running food, greeting tables, helping the host stand, filling drinks, clearing tables, and directing traffic. Leadership means recognizing where the bottleneck is and putting yourself where you are most needed. In my current career, time, accountability, teamwork, situational awareness, and taking initiative are extremely important. Obviously, restaurant service isn't life or death, but the basic principles of a high-performing team are surprisingly similar: know your responsibilities, pay attention to what's happening around you, communicate, help your teammates, anticipate problems, and take ownership when something isn't working. Customers are routinely expected to tip around 20% for good service, and I have no problem doing that when the service warrants it. But with that expectation should come a reasonable standard of service--starting with simply acknowledging a customer after they have been seated. I like Mellow Mushroom and know from visiting other locations that the company is capable of providing a much better experience. That's what makes the repeated problems at the Aiken location so disappointing. This location doesn't need employees to move at a frantic pace. It needs attentive servers, teamwork, communication, urgency, and managers who actively manage the floor. When those fundamentals are in place, customers notice. Unfortunately, when they're absent, customers notice that too.

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Roma Pizza & Restaurant - italian - Updated November 2026

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