This is my third time ordering from Roll Play in Rockville - their relatively new Maryland location. First time I picked up. Second and third times, I knew better and ordered delivery (more on that below). It is a "ghost kitchen." I should have checked to make sure what the set up was BEFORE venturing out in the pitch black darkness, looking for what I thought was a restaurant. I got pretty familiar with Taft - up and down... up and down. All I saw were warehouses...or do I thought.
I finally pulled over into a parking lot with a few lights on. I then called and the manager explained that for now they are a ghost kitchen and he would bring out my food when I arrived. I explained to him where I was parked and lo and behold - corny, but true, I pulled into Roll Play's lot!! Yaayy. All went smoothly from there.
Now for the food. I found the food to be good! So good I've ordered from Roll Play 3 times! They always have 2 for 1 specials and the options for the 2 for 1's have grown. I always get the Bahn mi's (2 for 1), the shrimp pork fried egg rolls (2 for 1), the Mom's fried rice (2 for 1), and I usually get 1 other dish like pho or the salad. The dishes, all of them, do not fail! Have I had better Vietnamese? Of course - I've had Vietnamese next door in Cambodia, and I am a child of the Eden Center and DC Sandwich, now Bahn Mi's DC Sandwich. But Roll Play is pretty competitive. What Roll Play has (now) that the others do not, is customer service. There they cannot be beat! They have always been a commodity. The other night my order got mixed up with another person's order which regularly happens with deliveries. I got broth instead of the egg rolls I ordered. When I called Roll Play, the manager (female) was fabulous and arranged for egg rolls to be delivered to me. She exuded great customer service! She was so sorry for the mix-up and just went about making it right. How refreshing! Kudos to Roll Play! They are definitely worth your effort to try. read more