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    Roger Cox AC & Heating

    4.6 (22 reviews)
    Closed 8:00 am - 5:00 pm

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    Services - Roger Cox AC & Heating

    Air duct cleaning

    Air duct sanitization

    Air duct filter replacement

    4 More Services

    Building energy audit

    HVAC installation or replacement

    HVAC system repair

    HVAC system maintenance

    Roger Cox AC & Heating Photos

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    Recommended Reviews - Roger Cox AC & Heating

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    9 months ago

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    11 months ago

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    Roger C.

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    1 year ago

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    1 year ago

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    2 years ago

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    8 months ago

    I recently had my AC serviced by Roger Cox AC & Heating the service was exceptional. I highly recommend Roger Cox AC & Heating!

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    10 months ago

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    4 years ago

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    5 years ago

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    Roger C.

    You are very welcome! Thank you for the positive feedback. :)

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    14 years ago

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    7 years ago

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    Ask the Community - Roger Cox AC & Heating

    Review Highlights - Roger Cox AC & Heating

    We'd seen the Roger Cox van around our neighborhood and reached out when we were ready to schedule maintenance.

    Mentioned in 2 reviews

    Read more highlights

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    My husband and I first heard of Ideal A/C & Installation at the Phoenix Home Show in January when…read morewe stopped by their booth. We recently purchased a home in Phoenix and were aware that we should have our A/C units serviced in the winter. We had a good feeling from our chat with them, and booked a maintenance call. Matt serviced our A/C units and showed us the condition things were in. As new homeowners, we were unaware of how good or bad the units were, and Matt helped us see we could be running them more efficiently and safely if he made some repairs after servicing. We went ahead with the recommended fixes, and he made all the repairs while he was here. He showed us that he really cares about his customers, and took good care of us when we had a lot of questions we needed help with. A few weeks later, Brian came over to perform a home energy audit and brought to our attention some additional issues that were causing us to leak energy and money. Although it's hard to accept that there's a lot of deferred maintenance we have to spend money on, we trust the team from Ideal and appreciate their review of our home. My father was a very successful commercial HVAC salesman in another state, and I grew up in the world of air conditioner talk and spent a lot of time at his company. The team at Ideal made me feel comfortable, like I felt with my dad's employer. I recommend Ideal - Elaine, Matt and Brian are the ones we worked with and I love that I can really trust them.

    The initial experience was outstanding! I had searched long and hard for a solution to my upstairs…read moreoffice as it was getting so hot. Ideal Air came out and gave me a quote for a mini-split AC unit. We discussed pricing and they were able to come out quickly to do the work. While they were there, they found a way to reduce the cost of the work. The work was completed, and then they asked for payment. Weeks went by with no contact and then one day they reached out requesting more money. It was never explained that everything wasn't paid in full when they came out and did the work and were now asking for $800 more. It wasn't so much that they were asking for more money (which once it was broken down, it made sense), it was their attitude and how quick they were to sending to me collections. They claimed they phoned me but I never received any calls. I told them I didn't believe I owed more money and then one day I received a notice of cancellations. It also was sent with a notice to reply by a specific date that already passed so essentially they sent me a notice to pay by a date that had already passed. I liked them at first, but wouldn't wish this company on anyone now. Side note. The crew that came out and did the work were great guys! Office admin TERRIBLE. Buyer Beware.

    Thermo S Insulation

    Thermo S Insulation

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    We decided it was time to take advantage of the SRP rebates to add insulation to the attic of our…read moreolder home. We got estimates from the three highest rated companies. Thermo S and another company's estimates came back close but with very different approaches to cooling down a bedroom that was always hot. In the end, we decided Thermo's solution sounded more logical. In the end we went with Thermo S because of Caden's expertise with duct work. He recommended duct sealing and adding an extra vent in addition to insulation. Day of, the team showed up on time, did the work efficiently, and cleaned up their mess. The difference was instant. The air felt cooler coming out of the ducts, the A/C comes on less, the hot bedroom is cooler, and the house is quieter. I do have bad allergies/chemical sensitivities and the duct sealing was rough but after 3-4 days the smell faded and it's been fine. I would say communication with the office could have been better but they always returned calls the same day. All and all a very positive experience--I would highly recommend Thermo-S.

    We were concerned about our 10 yr old attic cellulose insulation and we called Thermo Shield out to…read moregive us a price estimate on swapping it out for another type or adding on to what we have. Appoint communication was great. Arrival time to the minute 10:58am - grins. Caden climbed up into the attic, did a thorough review with pictures and we discuss our current insulation coverage. Now the surprising part. Caden honestly, ethically, fairly advised that we didn't need more insulation. I didn't have to look at him sideways, so can I trust you (expecting to have to make that assessment on a big price). Nope. A business earning trust and winning fans by doing things the right way, seeking to provide value to their customers and willing to call it right when money doesn't need to be spent. Hence a five star review. What a great way to do business and Caden - well done sir!

    Roger Cox AC & Heating - hvac - Updated May 2026

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