Hired Rodents Stop to replace attic insulation and seal possible rodent entries. They did a fantastic job. They provided all the paperwork for a utility rebate as well. Recommended!!!! read more

Thanks for your quick, efficient service. We were worried sick about having rodents in our home. Scott came out and did a thorough inspection of our perimeter and attic. He discovered that we had a raccoon. He told us how to proceed and offered appropriate suggestions to find help. Thanks again! read more

bottom line...these folks are the best. two months ago, we had as bad as a rodent problem as it gets. main house and guest house rampant with rats. all through the attics, garage, hidden entries, nests, babies, droppings under appliances...it was absolutely vile and we didn't know what to do. we had seen a few rats here and there and heard some noises, but we had no idea until they came out with their crew and went to town how extensive it was. it was humbling, disgusting, frightening (though our kids thought it was cool that "mice" were living with us..oy) and flat out overwhelming. it was not cheap. in fact, it was very expensive, actually...but WORTH EVERY DAMN CENT. they never lied to us and told us what they would do, the wire mesh, the cleaning, the prep, the works.... the customer service is exceptional, the turnaround for a call or text is quick and precise. they never lied to us, and they always showed up on time. they've been out 5 times since to check traps, and check the perimeters, and each and every time we marvel at the professionalism. so listen........is it cheap? no. but is it thorough? yes. does it work? yes. is that extra expense worth it to my family for peace of mind? hell yes. read more

When I first learned of the extent of the problem and the cost involved in solving it, I broke down in tears. The entire staff was understanding and professional. They were open to negotiating and when all was said and done it was worth every penny. Brand new insulation (which they helped with the rebate!), brand new duct work in the attic, all holes blocked and they removed the mess! They agreed to the most humane approach possible and came back at least twice to make sure the problem was actually solved. Crisis intervention, rodent mitigation, DWP assistance for rebates and a brand new, clean attic. If you have this problem then, they are the ones to solve it. read more

had an infestation a couple of years ago. I highly recommend a company called Rodent Stop. They were very expensive but since they tore my house apart I haven't seen a single mouse or rat since. They had to tear all the insulation out of my crawlspace and sanitize. They emptied a closet full of feces and urine. Bagged all my coats up and disposed of them. They went under my house and plugged all the tiny holes They could find. Did the same in the crawlspace/attic. Then they inspected my roof and found a hole on my front Porch overhang the rats were most likely coming in from. Had to hire roofer the fix the hole. They went through my kitchen and pulled all the drawers out of the cabinets oulooking for more holes to patch. Pulled my dishwasher out and found more holes the rats were coming in from. They patched everything. Then they went through the other rooms in the house and did more patching. They were very throuand very professional. They were expensive, Cost me $6,000. Most of it was for the attic cleanup and reinsulation. They did give my house a lifetime guarantee it would remain rat free. If not, they would treat again. I doubt they will ever need to. These guys were fantastic on finding all the entry points. When they were ready to leave one guy say a rat in the crack between my refrigerator and the wall. They yanked my refrigerator out and chased that rat out the front door and smashed him on the head. I can highly recommend Rodent Stop. They don't mess around. They do a tbrought job so they can give you a lifetime guarantee you will never have rats again. It was necessary to do all this. I tried the cheap route with mousetraps and cheap pest control companies who never examined my entire house like Rodent Stop. After trapping about 30 rats and counting, I figured it was time to declare war and hire and pay for a serious extermination company. I think the noise created by the machine that sucked all my insulation out drove them out of my house before all the entry points were patched. I never smelt a single dead rat in my walls afterwards. read more

We began using Rodents Stop in March to eradicate a rat infestation we did not realize begin on our roof. The first visit Rodents Stop guys spent eight hours here patching up more than 18 intrusion areas on our roof and subsequently have returned every two weeks to eradicate rodents around the exterior of our home. It's definitely a process and the Rodents Stop team of guys are very professional and knowledgeable and explain the various techniques they are using to eradicate the rodent problem. The best part is that they come out every two weeks until the problem is fully resolved no matter how many weeks or months that takes. It is now June and while the problem has seriously diminished, There are at least four or five rats on the perimeter of our home that we have been able to catch with traps strategically placed. I highly recommend Rodents Stop to anyone with a runny infestation problem. read more

So great. We have a very old house that had many cracks for rats to crawl into and they got every nook and cranny. No more rats anymore! Great people to work with as well. Very friendly and nice. read more

They are very expensive, $3000. It would've been worth it if they actually caught the rat. It was one really big, smart rat. Rodent Stop sealed all the holes and cleaned up all the droppings. We had them use only sticky traps downstairs and kill traps in the attic because we have a small dog. We would not have guessed we still had a rat problem except that we have infrared cameras all over the house. After weeks of the traps being ineffective we had to call them out again because for one rat there was a lot of droppings. After months of being tortured by watching the rat on video on our furniture and dining table my husband finally cornered it and killed it himself. We caught it all on video. I'd post it here but one of those animal cruelty organizations would probably come after us. The only good thing is that they clean up the poop and have a lifetime guarantee to keep doing so. Hopefully we never have a rat again. read more

I had a terrible rat problem with rats running rampant in the attic, inside the residence, and in the garage. This was the second time I have had a rat problem. I called Rodents Stop this time and they came out with a crew and sealed all the holes in my attic, residence, and the garage. They came out numerous times to clean areas and remove the dead rats. I took about a month and finally all the rats were gone from my residence. It has been over 6 months and I haven't seen or heard any rats. I would highly recommend Rodents Stop to anyone who has a rat problem. read more

Highly recommend! Came out to inspect and found all the problem areas in the attic and took pictures for proof. Extermination was quick and thorough. Came back to check all the traps and make sure there were no more rodents. Did an additional follow up inspection to make sure there were still no rodents. Easy to communicate with and prompt responses. Love the lifetime guarantee! read more

Two years ago they came out clean my attic and got rid of the rats nest they've come out a dozen times since to check because I'm neurotic and worry that I hear some thing never been a problem all I have to do is call last time couple months ago they came wore masks and inspected luckily found nothing they did the job right the first time but if something comes back they'll be all over it and I'm glad for that. read more

I went through 3 other companies that we're reputable for rodent and pest services prior to getting a consultation from Rodent Stop--they saved me a lot of money and provided a better solution while providing excellent service. Highly recommend; they're reliable and save you money. read more

These guys rock & this review is far overdue. My neighborhood has lots of old oak trees & ivy. It is a haven for tree rats. After having a continual rodent problem in our attic, basement & crawl space & several rodent companies out who could never resolve the issue we chose Rodents Stop when we remodeled our home in 2016. They got down & dirty- cleaned up & sealed everything. Their guys never complained about having to crawl in the tiniest of spaces underneath an old home. Once construction was complete their technicians made several trips out to fine tune spots where these aggressive rodents kept trying to make their way in. They fixed all issues & we have not had a problem since. The price is not inexpensive, but it was money well spent & the lifetime guarantee reassures us that we made the best decision. I will use Rodents Stop at any house I occupy in the L.A. area & recommend them to anyone who needs help with this type of issue. They are bar none the ONLY exterminators I have found who have the expertise to eliminate the problem. I constantly see rodents in my neighborhood but love that they are "locked out" of my home. read more

I want to add my praise to all the great reviews of Rodents Stop. They came to treat a rat infestation in my home over 2 years ago--all without any toxic chemicals that might harm my dogs or other animals in my neighborhood. They also blocked the entrances through which the little critters were entering my home--very successfully. To top it off, they came out and verified that their work had been effective, checking all areas of the home for signs of further rodent infestations. Their warranty is great but, thankfully, I haven't had to avail myself of it yet. I highly recommend Rodents Stop to anyone looking to get rid of a rodent infestation in a non-toxic yet effective manner. read more

David came to my house for an inspection/estimate. He gave his recommendations and helpful advice for my rat infestation. I'm still shopping around for more quotes but I respect the honesty of his business. read more

Rodents Stop was extra thorough and did an amazing job. I am very happy with the service and attention to detail.

I had raccoons and rats in my attic. Someone highly recommended Rodents Stop so I gave them a call. The next day Joey showed up and took a look around. He explained everything they were going to do very clearly and made me feel very comfortable. They take this stuff as seriously as you do! He was so professional and nice. I ended up going a different way but I was sad I couldn't give him my business. read more

After dealing with Rodents Stop on a regular basis for the past month and a half, I can say that the owners and their employees definitely have different levels of abilities and commitment to deter and eliminate rodent activity in a home. Surprisingly it was the owners who consistently under performed and missed red flags when it came to the treatment of our rodent problem. Their employees were much more thorough and actually provided different recommendations than their bosses! This was apparent on two separate occasions. The first was when their technician Gustavo, after coming out to our house for what seemed like the seventh time to plug up more rat holes, asked why we never had our insulation removed and replaced. We informed him that David (one of the owners), did not recommend this service in his initial estimate of the job back in April. Gustavo didn't understand why that was, since he felt that was the primary reason as to why the rats around our house were still actively attempting (and successfully) coming back in. This led to another round of work that involved replacing air ducts and removing the existing insulation. We were told by the technicians that it was best not to put in the new insulation immediately, but to wait about 2 weeks, with 2 visits scheduled in between, in order to monitor the rat activity and ensure that it had stopped. On one of these visits before our new insulation was installed, David was the one who came back out to our house to do the inspection, and he actually asked us why we hadn't gotten the new insulation placed in already! On top of that, he didn't even bother to physically go into the attic to check for evidence of rats. What kind of quality service is that? Obviously this company has many hands, with different capabilities, and who clearly do not communicate with one another. I'm fortunate enough to own a rental home in the area, and I can firmly say that if that property were to develop a problem with rats, I would only call Rodents Stop if it were my last option. read more

I was shocked by the price but I had rats eating through the ceiling in the Master bedroom. They came out, replaced the insulation, removed the nests and sealed up all the entry points. Had them come back out twice on the lifetime warranty to double check that there is no further "activity" and we've been sleeping in peace again. It's expensive but it works. read more

Simply fantastic company! We have been using them for years now. We hired them for our main house 3 years ago and have been basically rat-free ever since. Recently we hired them for our guest cottage and have been rat free there since they finished....nothing....not critters at all. And if there is ever one that sneaks in...they are out to find the entrance and stop any invasion in its tracks immediately and without charge. I can't say enough great things about Rodent Stop and have recommended them countless times on our local neighborhood network since they worked on our first house. If you are "on-the-fence" about this company...DO NOT HESITATE! You will not regret it! The other pest companies are just NEVER effective...they have to come back countless times to set more traps and distribute more poison and charge you every time. Ridiculous! I've watched my neighbors go through this until finally they listen to me and try Rodent Stop. We all live in rural area so there are lots and lots of rats. Also, this company does not use poison so wildlife is protected. very important! HIGHLY recommended! read more

Rodent Stop did the initial work at our home on cleanup and sanitizing spaces on April 17. We chose to have them also replace the attic insulation. They then came out to reinspect so as to insure they had identified and closed all entry points. As of today, nearly 3 months later, they have been back 7 times. It has been a long process, but mice require such tiny access points to enter that such is required to do the job right. Rodent Stop is persistent. They don't declare the job done until they have proven it is done. Since we live in a brush area, we had been told by others that completely rodent proofing a home was impossible. It is not impossible; it merely requires a company willing to continue looking for the needle in the haystack. They are not cheap. Doing a job right seldom is. We are totally satisfied. read more

We were renting a house that had rats living in the roof for a few years and our landlord failed to take care of this by sending random rat exterminators to come in who have done nothing. Finally, when we threatened to call our own exterminator, the landlord finally hired Rodents Stop who took care of all the holes in the home. They actually did a better job then all the other companies who came and did absolutely nothing. They even sent someone to check the home in two weeks. We had a few problems following the rat removal and Heather handled and addressed all of it promptly and made the experience as convenient as possible. She was understanding and empathetic to the troubles we faced regarding the landlord and the rat problems. I recommend going with this company just as much because of Heather and her management skills. Unfortunately we moved from that location, however even if the rats did come back, I surely can vouch that Rodents Stop will help resolve the issues in the best possible way. read more

I called Rodents Stop when my rat problem became unbearable. They came in gave a bid stuck to it. Its not cheap but it's worth it, lifetime warranty. No up sell, no got your money and no return calls. If I even think I hear something in my attic they come. Love these guys and referred all my neighbors. read more

Wow!! Before Rodent Stop, we were so overwhelmed with the rats multiplying and taking over our lives and our home. We had lived in our home for 31 years and have never experienced this. Our cat couldn't even keep up with catching them. And they were not just coming out at night, they were out and about in our house even in the daytime and one big one even ran across my foot when I was in my kitchen! Yuck! Like other people have stated that have also gone thru this, it is a living nightmare! And like others, the rat damage had ruined our washer, dishwasher, stove and refrigerator. And walls, kitchen cupboards, etc. I have grandchildren as well at my home. Rats are disgusting, smelly, and carry all sorts of germs and diseases. I prayed for a miracle. And one night coming home from work I heard their advertisement on the radio and I pulled over to call the phone number and left a desperate message of HELP. They returned my call the next morning. They were so understanding and I cried over the phone. We had also had other people out and they give no guarantee. Rodent Stop gives a Life-Time Guarantee!! And if we move, the Guarantee goes with the house. Mario came out and was so nice and professional and non-judgemental. Now when we got the quote, we knew it would be expensive based on what we had read. But like every satisfied customer that was a prisoner in their own home, it was expensive but worth every penny spent!! No regrets. Within 2 weeks or less, our home became "Our Home" again Thanks to Rodent Stop!! read more

I could not get rid of the rats in my attic. I caught 9 rats and could not get rid of them. I called Rodent Stop and they covered up all entrances including the roof, where they where coming in. Since then no more rats. read more

I couldn't be happier with the service we received from Rodents Stop. We had rats in our house including our kitchen! RS came out and cleared away old materials from our attic and under our house and then sealed up every tiny crevice where a rat could possibly come in. RS will come out and check any time we have any concerns. And they do not use rat poison or any other toxins. read more

I used Rodent Stop after the rats returned to my attic. I had used another cheaper service a couple of years ago, but the warranty had expired and when I heard the scurrying of little feet over my head, I had to pay for the whole service again. So I called Rodent Stop. The service is more expensive than some others - but not as expensive as other reviews made it seem. And what cinched the deal was their lifetime warranty - and that they had been around for years, so I wasn't trying a fly-by-night service that might disappear the next time I needed them. And Rodent Stop's reviews are among the best. The guys were professional and un-obtrusive. They showed me all the little holes around my house - small things I would never have noticed, that gave rats access into my walls. Then they patched them all, leaving rat traps in attic and garage, where they had found droppings. They returned twice - the first time finding dead rats and taking them away, the second time finding nothing. I did have to call them back once - I heard feet, but there was no way for any stragglers to get out, and they never re-appeared. If they died somewhere, there was no smell, and I haven't had a problem since. Rodent Stop's team, from initial phone call through all visits, were professional, courteous and informed. Highly recommend if you want a rodent problem taken care of for the last time. read more

I cannot day enough good things about Rodents Stop! I had a major infestation of rats in my attic. I could hear them running around and chewing on my heating ducts, and of course, they are filthy! I tried other exterminators first, but the rats returned. Rodents Stop did An amazing job. They are expensive but worth it . My house is now rat free, sealed tight, and disinfected, and I have all new insulation. The team was fast, courteous, and cleaned up after themselves. I highly recommend this company. read more

Rodent Stop charges the earth, but it was well worth it. Dealt with the infestation, plugged the holes, changed out the insulation and provided a guarantee for the lifetime of the house. As I was preparing to sell the old place, this was well worth the expense. Should have done it sooner. I can highly recommend them. read more

Had them out due to a rat problem inside our house. They came out within a day of contacting them and they setup traps and sealed holes around the house. Friendly and helpful read more

Thank G-d I found rodent stop! I live in a very old house in Beverly Hills and have had this issue for years. I have tried a couple of different pest control companies Western exterminator gladly took my money for years and didn't nothing to actually stop the problem. Another company totally ripped me off for 4000.00 dollars did nothing except clean up rodent dropping that company is a total scam it's called A to Z attic watch out they are con artist. Rodent stop actually fixed the problem it wasn't cheap but honestly I have such a phobia I would have paid anything!! I highly recommend this company they are the only company I would trust don't waste your money anywhere else! read more

I am so thankful I found this company. My husband travels a lot...I found myself at home alone listening to critters scurrying in the attic as well as my dogs being disturbed in the wee hours of morning. Fortunately for me I saw a commercialprior to calling Rodent Stop I had tried to find a handy man to repair screens around the exterior of our home where cable men had cut holes which allowed critters in. Rodent Stop came did a surgical strategic assessment from the attic to the basement. I can sleep peacefully at night with a life time guarantee Excellent company with an excellent clean crew of men...that even clean an organized every area they touched. Believe me I was shocked at how they straighten and stacked my mess! They organized, and straighten my disorganization. I highly recommend this company. They are worth every penny read more

We live in an old craftsman home and we could not get rid of the mice and rats. They were actually in the walls and creating nests in 2 different locations inside the house. We used one service and that did not work. We were told about Rodents Stop by a customer of theirs. They swore by them. I will now do that too. They came out did a estimate of the job and reminded us that this is a lifetime guarantee. Fortunately they do have a finance plans and that is what we did. They spent most of the day plugging up all of the holes from the outside of the house. This included the attic and basement. Then they set traps for inside the house. We were informed that we may see some rodents for about 2 weeks. They came out after about 4 days within 24 hours of my call, checked the attic, basement and the traps. After about 2 weeks we still had one pesky rat that we could not find. But alas, one late night I got him. No rats for 4 weeks now. They are really nice on the phone and like I said earlier, once you call them they react ASAP. I highly recommend them. read more

Although the work on my home is not completed yet, I wanted to share my initial review. It's only been a few days but having peace of mind in this case is priceless. I live in the hills of LA and surrounded by lots of critters, but this is the first time in 30 years anything has actually gotten inside, and thankfully it appears to be limited to my attic. The Rodents Stop team spent the day securing everything from the bottom (underneath) to the top of the house, which included removing some wooden decking in the front of the house. It's the little things that speak to an inherent work ethic, and after securing the planks they made sure my planters were put back and angled just as I had them. It's that attention to detail and care that seems to have been carried out throughout the rest of my home. Unfortunately my critter abatement also involves replacing HVAC ductwork, but I'm confident that'll be approached professionally with good results as well. Kudos to the Rodents Stop team! read more

The service as responsiveness of Rodents Stop was amazing. Was the service cheap? No. But we haven't had a mouse in the house since and after they destroyed our rental property refrigerator and stove, we wanted a fool proof way of not letting this happen again. read more

Rodents Stop came out and got the job done. They were prompt, sealed off everything and set traps in the garage. These people know what they are doing and I highly recommend them. We moved to Northern California and I wish we had something like Rodents Stop up here. read more

I highly recommend Rodents Stop if you have a problem with rats or mice. They are extremely professional, effective, thorough and wonderful to deal with. They get the job done! read more

Beyond frustrated with this company. We bought the expensive "life time of the house" plan when we moved in a few years back. Securing our hillside property from rats was a bumpy ride and we were dealing with this company a lot the first year, trying to get our property secure. For a time, all was quiet. But now the rodents are back, nesting under our deck and stairs. We can see and hear them at all hours of the day. I called Rodent Stop to see if they would help. At the first scheduled appointment, no one showed up. Or called. I emailed the next day and they said: "Sorry, there was an accident being dealt with." We re-set the appointment and a representative showed and was very thoughtful about what could be done to eliminate the rats that had taken up residency under our decks and stairs. He had a great plan and asked me to get paint to match the house so we could make the mesh less noticeable. He said there might be a charge to do this work, because the rats were still outside not living inside our house. I said fine. I called the office to ask about the charge and they said no worries, it was covered with my original plan. On the day the work was scheduled to be done, today, a different crew showed up. Two guys who seemed very skeptical and unfamiliar. They said: "Yeah, we don't really do this." I called the office and asked for Heather. Her assistant told me she would not be able to speak to me at all today, then echoed "Yeah, we really don't do this." Then why did YOU set the appointment? I expressed my frustration, Rodent Stop has now wasted 3 days of my time and knew every step of the way exactly what this job was about. I had offered to pay ON TOP of the expensive lifetime warrantee but not only are they unwilling to do the work but Heather is "in a meeting and won't be able to talk." Meetings end. And so do loyal customers. Thumbs down, Rodent Stop. read more

If customer service is important to you, do not use them. We got quotes from a couple different companies, they were all comparable, so we went with Rodents Stop because of their very positive Yelp reviews. BIG MISTAKE. They came out and had an onsite manager type person, and around 4-5 workers. Everyone on the day of the job was pleasant. However they did a below average job. Firstly, I was very active and attentive on the day of the job; to be available should they need help moving something or questions about outlets and such. They still managed to break my outdoor string lights in my backyard- which I would've been happy to take down, if I had known that they were going to be moving ladders through that area of my backyard-- I have 2 dogs that roam my backyard freely, and so this is a major problem for me. They didn't notify me of the damage NOR did they clean it up themselves. They just ignored it. Secondly, there are screws and debris from the work ALL OVER MY PROPERTY. Again, an issue because of my dogs. Not only that, but they didn't thoroughly clean the feces from my yard, AT ALL. It states on their website that the rodent feces attracts them to the property, so why wouldn't they clean that up in an effort to keep pests away? Thirdly, they left open drill holes, that they admitted mice could climb through, open on my floor. I assume the cable guy drilled holes from my floor to the basement to get wires through, but they were not closed up. Despite all of this, I didn't leave a bad review, because I told myself that these things tend to happen during these types of jobs. When the exterminators were packing up, I asked them when they were going to come back to check on the traps, and they responded that they would be back within the week. A week went by, a month went by. No one came. I didn't bother calling them because I thought maybe they came by when I wasn't home, since they could get into the crawl space under my house without me having to be home. But when my dogs started to bark and scratch at the floor, like they did when we became aware of the rodent problem, I got concerned. So I called them and asked them if they had come by, and the customer service person, Heather, said no. I told Heather all of the problems that I've had with the service so far, and explained to her why I was frustrated. She scheduled a follow up immediately for a few days later, and I hung up feeling relieved. Then Heather calls me on the day of the service telling me that one of the drivers is out sick and so they won't be making our appointment. I was disappointed and annoyed and she put her boss on the phone, David. David is not someone you want to talk to when you're annoyed, because he loves excuses and and making empty "apologies," like "well, you know, what can I say? People get sick and we're under staffed and this has been a problem before... you're not our only customer..." But none the less, I scheduled another appointment, setting aside ANOTHER day that I would sit at home all day waiting for them. Just to have them stand me up, without a phone call. In fact, I called them on the day of the service, to confirm our appointment, and low and behold, Heather told me that they hadn't scheduled me. Today was the last day. I called Heather at 11:07 to confirm that they were going to keep our 11-1 window. She confirmed. 1pm passes, I am furious. When I call, Heather responds by saying that the exterminator called from the road 40minutes ago, saying that he was running late. I wasn't notified that I would be sitting at home for 3hrs waiting for a company who already stood me up twice, who I've had to change my entire schedule for three times now. Heather offered no solutions to the problem, in fact, I had to tell her to hang up the phone with me, call the exterminator and get an eta on when he would be at my house. When she called me back, she place me on speakerphone without telling me, which enraged me, and when I asked why I was placed on speakerphone and who I was speaking to, David picks up the phone. Admittedly, I lost it, but they deserved worse than what I gave them. RODENTS STOP QUOTES: "We cannot guarantee the outside of the house, so cleaning the feces on the outside of the house is a favor" "You're not our only customer" "You know, the type of work we do, lends itself to not being able to properly estimate arrival times" "What do you want me to do?" "I'm going to hang up on you" A lot of companies offer the services Rodents Stop offers. I would suggest you take your money elsewhere if you have the option. read more

I was extremely happy with the service I received. First I heard noise in the walls then I inspected the home and found rat droppings, seen a couple of rats so then I called 3 different companies to come inspect and quote my entire home to include my garage to include the garage rafters. The cost was high from all three companies. I decided to go with Rodent Stop because of the warranty after reading there quote there were some gray areas in the quote so I requested them to rewrite what I considered the gray areas and they did, they also did the job quickly, efficiently and left my home clean from there work. They came in the first day and cleared, cleaned and set traps, plugged all opening inside and out, in my attic and as per our agreement I removed everything from the garage attic and they cleaned, set traps after several times coming back and they were sure there were no more rats in the home or garage they sanitized and installed installation. Then almost about a year or so later we heard noise again and called Rodents Stop and to my surprise they showed up in a couple of days. They did find a rat and a uncovered hole and they fixed. As of today no more rats in the home. THANK YOU Rodents Stop read more