Cancel

Search

Rockwall Ford

2.6 (191 reviews)
Closed 7:00 am - 8:00 pm
Updated 1 month ago

Request a quote

You can now request a quote from this business directly from Yelp

Services - Rockwall Ford

Check engine light

Engine oil light diagnosis

Auto general diagnosis

18 More Services

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto pre-purchase inspection

Auto maintenance

Oil changes

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto HVAC repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Routine automotive maintenance

Transmission leak inspection

Rockwall Ford Photos

You might also consider

Recommended Reviews - Rockwall Ford

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

Reviews With Photos

They called the cops on me and send me this email

The level of unprofessional this people threat there customers are the worst of the worst the whole parts department is a whole huge mess they have no clue what they are doing I ordered a grill they told me it would be there in 4 days because it was coming from Huston wearhouse I didn't get a call nothing 6 days passed no call no nothing I gave them an other week thinking maybe there busy but no it was none of that it was worst. I go today to claim my part. The parts managers Corry knew he messed up big time and still didn't do anything but gave me an attitude they where in the wrong and started to harass me and made me feel extremely uncomfortable to the point where I was surrounded by them they called the cops on me because of a part that they messed up they take zero responsibility and tell you a bunch of excuses the parts department are useless there was a bald mechanic with tattoos Mike capussy who was clearly not doing his job just standing there on his phone very unprofessional I just can't believe there's no structure there the service manager just letting them do whatever they want the little old lady came at me like I was in the wrong having no clue what what happening once again no communication real dumb clueless clowns and now I see why this dealership it's on its way down. DO NOT BUY CARS FROM HERE GO TO AN OTHER DEALERSHIP all this one star reviews say the truth they pay an online bot to leave good reviews on there google page witch is a complete lie this dealership hates costumers and only care about your money once you sign that paper for any sale they got you DO NOT DO IT GO TO AN OTHER FORD DEALERSHIP

Beware of scam.
Clint D.

STAY FAR AWAY. Brought my Ford Raptor here for service as it was not correctly shifting into 4LO. Quoted me $1200 for the repair but I declined the service. When I got it back, my ENTIRE 4x4 drive is now broken & not functioning at all. Not to mention now displaying a permanent error message on my dash now. They claimed they never put their hands on it, and only did a diag, what a lie that was. I figured out the issue and discovered they had completely dismounted my transfer case shift transfer motor, leaving it hanging by a zip tie. Escalated this issue up to the director Buddy Mays, and he said I should go get a 2nd opinion elsewhere, and literally hung up on me. Don't make the same mistake as me, they won't even return my calls now. Pics for proof. You've been warned. Currently filing a small claims case & reporting to BBB. Hope to save someone else the headache.

2021 Ford Bronco FE

Part came off the shock and is not covered by warranty because Rockwall Ford assumed it was damaged from trail driving. I heard a squeaky noise while driving my Ford Bronco and discovered the Bilstein shock was making that sound and then noticed the part on the side was missing. I couldn't see any damage around it and do not know that I could have hit it while on trail with how far up in the vehicle it is. I took it in to Rockwall Ford Service Center and they tell me it is not covered by the warranty because I have driven it off road and they assume it was damaged that way. I can't believe they would assume that without any evidence to support it. I asked them to put a note in the work order that they were declining to repair it under warranty so I could take it up with Ford Motor Company. At this point they delayed me, while the service rep told me to talk to the manager, then the manager told me to talk to the mechanic, then the mechanic told me that part could not fall off and it had to have been hit by something even though it didn't look like it. It became very frustrating because I am expected to believe their assumption at my expense, even though they could not show me any other damage in that area. I have to ask myself why the Rockwall Ford Service Center employees would not add comments to the work order until I was completely frustrated, I had simply asked them to notate their decision so I could take it up with Ford Motor Company.

See all

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 1

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 3
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 1
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 6
Thanks 1
Love this 0
Oh no 1

5 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of G F.
0
3
0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 4
Thanks 1
Love this 0
Oh no 2

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 5
Thanks 1
Love this 0
Oh no 1
Photo of Jaren G.
748
10
21

6 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Stef S.
0
18
13

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Thank you for your kind words for our staff, we appreciate it!

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Karen S.
0
129
227

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 3
Thanks 0
Love this 0
Oh no 0
Photo of J R.
0
8
0

6 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 1
Love this 0
Oh no 1
Photo of Jon A.
29
31
14

8 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

6 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 3
Thanks 0
Love this 0
Oh no 0

5 years ago

Very dishonest dealership. save yourself a headache and buy somewhere else.

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Jay S.
72
3
0

6 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 0

9 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 0

5 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 1
Oh no 0

5 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Steve R.
787
109
29

9 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 2
Thanks 0
Love this 0
Oh no 0
Photo of Richard C.
504
15
21

7 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 4
Thanks 0
Love this 0
Oh no 1

8 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Johnny L.
1
129
34

7 years ago

Can't find my name? I have purchased 5 vehicles there! Seriously ?? Try spelling it correctly that should help

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

7 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

10 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 1
Thanks 0
Love this 0
Oh no 0

4 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 1

7 years ago

Business owner information

Photo of Customer Service

Customer Service

Helpful 0
Thanks 0
Love this 0
Oh no 0

Page 2 of 5

Ask the Community - Rockwall Ford

Review Highlights - Rockwall Ford

Blake Hart was a wonderful salesman and helped us get a great deal on our new truck!

Mentioned in 4 reviews

Read more highlights

You might also consider

Verify this business for free

People searched for Auto Repair 8,054 times last month within 15 miles of this business.

Verify this business

A-2-Z Cars and Trucks - 1990 Mitsubishi Eclipse GSX Turbo under construction

A-2-Z Cars and Trucks

(13 reviews)

I recently took my 2010 Mercury Milan to Tim at A-2-Z Cars and Trucks after a mobile mechanic…read morevisited my house and couldn't resolve an oil leak without a lift, particularly because my car's frame is rusted from years of northern winters. I found A-2-Z based on their stellar reviews, and I'm certainly glad that I did. Tim at A-2-Z examined the car in full and noted to me that while the oil leak was a concern, what was far more problematic was that the rear suspension of my car was hanging on by a thread. Long story short, he was able to secure the new part to replace the rusted one I needed at a great price from a junkyard, and he took care of the oil leak (while replacing old spark plugs) at a reasonable price for the parts and labor involved. When I came to pick up the car, he and Mike showed me the trashed part that was replaced on my car. The back end of my car was so rusted that it could have snapped. Now, my car has new life and will keep going safely for another year or two until I'm ready for a new vehicle. If you're in the Royse City area, you can safely trust your vehicle to the staff at A-2-Z. These guys are great!

2002 Lexus LS 400…read more Sewell Lexus quoted me 17,500 for what needed to be done. This would mean junking this wonderful car since it is worth maybe 6000 at most. I'm not going to reveal Mike's prices, but suffice to say they were so good and the quality of work was so good! Now our car is as smooth as butter and good for many, many more years of service. We gave a substantial tip to this shop. Never done that before! The owner is 100% honest and communicates very well. Just unbelievable level of care and service that exceeded all other shops that I've ever used and that includes Sewell Lexus. I trust Mike with any car I own, new or used. I believe you cannot find a better mechanic at any price, and Mike's prices are very, very reasonable. He is my new #1 for life.

Rockwall Ford - autorepair - Updated May 2026

Loading...
Loading...
Loading...