Scott's has been great to me since I came to Forney! I travel a ton and it is hard on my Jeep but…read moresomehow they always fit me in. Solid crew and solid prices. Can count on them to do a great job!

Update! Take your business elsewhere--you've been warned. I am appalled by the dishonesty and lack…read moreof accountability. My car app showed that the vehicle remained parked in the same spot for three hours. During that time, no one opened or closed the hood, turned the ignition on or off, or opened and shut the doors. Yet I was called and told that the car was ready for pickup, only to be told afterward that the engine warning light can only be cleared at the dealership. I took my car to another local auto repair shop, got a free scan, and they were able to pinpoint a loose connection and fix the problem. This level of service and disregard for their customers time, energy, and money, is completely unacceptable. Run! (Photos for reference) Background- So I took my car for an oil change (super expensive!) last Friday and immediately, I too, had the engine light come on as I was driving it out the parking lot and didn't think much of it and thought it will reset. The light persisted throughout the weekend and Monday after work, took it back in. I was asked to leave my car there so they can take a look at it. So here I am without my car and need to get to work. I have a bad feeling about this reading some of the other people's negative experiences on here. Scott's (and they also own Carl's) staff is already trying to deny that they did something so I will update this post with the outcome of the situation.

I been there I was impressed with so much care about my truck and quality of work…read more One thing I noticed was they are like a family not many companies can be this way. My truck feels good thanks guys.

We started using Golden Rule when they opened originally and will continue as long as our cars need…read morerepair. Truthful, honest, integrity and care for the best interest of the client. You will not find better

Michael was very professional. I had my trucks catalytic converter replaced and a tune up. They…read morefinished my vehicle when they said they would. Much appreciated.

I trusted the owner Matt with my truck after he told me several times to bring it in and he'll take…read morecare of me. The main issue was my headlights werentt working for some reason. He charged me about $800 to replace the alternator and said that was the culprit. After guaranteeing me that the lights work fine, i drive it that night and to my surprise, they still dont work. Today i go back and he stays in the back without acknowledging me and talks through his workers. They give me the loop around in the end and saying they no longer have the old alternator and nothing they can do. Don't fall for these scammers.

Bad customer service, and THEN came back with a price that was $3,000 higher than what they have…read moreoriginally quoted. If you want a good experience, do NOT come here.

Thought my brakes were at half life according to another shop in Denton....but Chase informed me I…read morestill had about 80% left on all the pads. I'll definitely be back here for my oil change and routine maintenance!

Great, efficient service…read more Good customer service, thanks, Dee. I was in & out with zero issues. I would use their services again. Thanks

They had my vehicle over 3 months and had not done any work. We could not reach anyone no matter…read morehow many times we dialed the number. We moved the vehicle to another shop with the spare key and now cannot contact anyone to get the key they have and the missing radiator cap. This shop is horrible and extremely unprofessional.

Right when I was losing faith in finding an honest mechanic, we stumbled into Diaz Mechanic. After…read moreother places were telling us to get a new engine, Mr Ramon was able to find the issue, fix it, and avoided us having to replace the engine. I cannot thank him enough. He is now the only person I trust with my vehicle. He did not try to upsell us anything. He listened to me, listened to the concerns with my vehicle, diagnosed it, and fixed what was needed at a great price too! He is now who I will be recommending to friends and family. Thank you Mr. Ramon for buying us more time with our suburban we love!

Great customer service and very knowledgeable. Would definitely recommend to everyone. There's no…read morejob too small or too big that they can't handle. Great family business.

Best automotive repair experience I have had…read more Christmas Eve, I called more than 15 shops. Finally this one answered with knowledgeable assistance and personable demeanor. I had to be towed an hour to get there. They diagnosed the problem quickly, had the parts brought even quicker and I was out there door with peace of mind for my holiday travels. They advised future issues that might come up, honored their parts and service with a warranty and have a very nice waiting room where I could work. Kudos to Kevin for his excellent customer service and the entire staff seemed to be friends and happy. Even on Christmas Eve.

HORRIBLE EXPERIENCE. I do not trust them to check the air…read morein my tires; it was that bad!!! Mitch did a great job with my transmission, that was the only positive. However, the other guys did not install my manual shifter correctly after 2 attempts & having my car for over 1.5 months. The shifter when installed correctly, is supposed to prevent anyone from going to into reverse instead of 1st gear. I was told to drive it a bit & bring it back, that happened twice. The problem was never fixed. You would think they would work on it right away since they had already received my payment but my car was thrown to the back of the line. After literally being bribed by one of the service managers, which I provided proof to the manager, the shifter installed incorrectly & being without my car for a long time due to all of the errors, I regret the day I let them work on my car.

Luis and Esteban provide outstanding customer service and truly go above and beyond to make the…read moreservice experience as smooth and stress-free as possible. They are honest, upfront, and transparent throughout the entire process, which makes it easy to trust that your vehicle is in good hands. What really sets them apart is their communication. They keep you informed throughout your vehicle's service appointment, explain any issues clearly, and make sure you understand what work is needed before moving forward. They never make you feel pressured or left in the dark. Their professionalism, attention to detail, and commitment to taking care of their customers are exceptional. It's clear that Luis and Esteban genuinely care about providing quality service and making sure their customers leave satisfied. I highly recommend them to anyone looking for honest, reliable, and top-notch customer service! I wouldn't expect anything less from a couple of US Marines!

Took care of my oil change in a timely manner. Esteban gave me good advice regarding an under…read moreshield on my F150 pickup. This was a great help, since I can not easily crawl under anymore. Very practical advice.