Billy has become a bit of a joke in our family. He did pour the concrete, but it started to rain…read moreand turned out not looking too great..he reassured us that he would be back to clean it up. That was over a month ago. Now he won't answer my phone calls. He has no showed twice when he was supposed to clean it up. I've used other concrete contractors in the past and it's a very different experience. He did pour the concrete though, so there is that. But if you use them it won't be the best experience you've ever had. I'll update this if he gets back to me and finishes the work.

BJ was extremely responsive. I posted that I needed some cement work done and he responded right…read moreaway. His quote was very reasonable and the job was done quickly. If you need cement work done I recommend using BJ! Thank you!

The folks at Alan Shintani's were responsive and courteous to me. They specialize in building new…read morehomes and home renovations as well as constructing and modifying commercial and industrial buildings. Check them out!

This place does not even bother to call back when you leave a message. Not exactly the customer…read moreservice anyone should experience. Returning a call is standard etiquette for any business. Thanks, but no thanks.

Communication: Initially, communication was excellent, with…read moreresponses typically arriving within an hour. However, as the project progressed and more payments were made, responsiveness steadily declined. Sometimes, it often took 1-4 days to receive a reply, particularly when I was following up about permit submission delays. Workmanship: Average. The completed work was acceptable, but nothing stood out as exceptional. Contract and Warranty: The company did not fully honor the terms of the signed contract. After the deposit was paid, and before work started 10 months later, Solid Masonry requested additional compensation due to increased material costs. While material prices may indeed have risen, much of the delay appeared to stem from their failure to submit the permit application promptly. They initially requested approximately 30% above the contract price, though we eventually negotiated a lower increase. Additionally, a newly repaired pipe was later found to have been bent during the backfilling process. Despite the damage resulting from their work, Solid Masonry still attempted to charge me for the excavation required to expose and repair the pipe. Trustworthiness and Follow-Through: I was charged for both excavation and plumbing work. However, on the day excavation began, no plumber was present. Solid Masonry described this as a miscommunication, and I ultimately had to hire my own plumber despite having already paid for plumbing services through them. Another mistake on my part was paying the final balance before the permit was officially closed. Once payment was received, the company appeared to move on to other projects and did not proactively follow up on permit closure. The permit remained open until I contacted them and repeatedly followed up. Architect: The architect associated with this company had a reputation for overpromising and procrastinating. This was not only my experience but was also echoed by inspectors I spoke with at HPP. After receiving my deposit, it took the architect approximately five months to submit the permit application. After the project was completed, the architect again failed to follow through on closing the permit. Multiple calls to both the architect and contractor were required before action was taken, and even then, it took another two weeks to finally close the permit. Overall: To their credit, the company ultimately completed the project, although it took nearly a year from the time we signed the contract to finish. Unfortunately, the process was far more stressful than it should have been. I found myself constantly having to follow up on issues that I reasonably expected the contractor to manage, including permit submissions, plumbing coordination, and permit closure. My recommendation to future customers is to withhold final payment until the permit has been officially closed. I was also disappointed that the company chose not to stand behind its work regarding the bent pipe and instead attempted to charge me for corrective excavation. My overall rating is influenced less by the quality of the workmanship and more by concerns regarding integrity, accountability, follow-through, and trustworthiness.

In 2023, I hired Sam to repair a 30-foot section of my hollow tile wall that was leaning. He did a…read moregreat job. In 2024, a truck crashed into the other end of the wall and destroyed about a 15-foot section. I did not hesitate in hiring Sam again due to his previous work. When he completed the work, I pointed out several areas where there was no mortar between the vertical seams of the hollow tile blocks and the mortar between several caps was not smooth. It was raining off and on during their work. He told me that he would come back and patch the areas when it was sunnier. Relying on his promise and having worked with him the previous year, I paid him the total amount due on that day. Over the next 8 months, I called him 3 times to see when he would complete the work. He said he would call me when he would come out. I called again in December of 2025 and left him a message and he did not reply. I left him a final message in February 2026 saying that if I did not hear back from him within a week that I would assume that he is not going to complete the work and that he is standing with the work to be his final product. I stated that I was waiting for him to complete the work before I wrote a review. I waited a few months to see if he would reply. He did not. I have lost trust in Sam, and the quality of his work has gone down over the past years.

Basically got screwed on a CMU wall rebuild from these guys. Got a quote for the work to rebuild…read moreCMU wall. Agreed on cost and they half assed the wall. Worst work I ever saw. Half the wall not even filled with concrete. Can see right thru wall. No grout nothing. Wouldn't recommend them at all. Don't get screwed like I did now gonna have to pay double to fix. Dealt with a guy named Pisu. BEWARE!!

Grateful for Benji & his crew for the amazing work they did on my home. He was very professional to…read morework with and constantly updated me on the project. If I had any questions or concerns he would happily answer them. I would definitely hire this contractor again or recommend them to family and friends.

This guy took my money and never completed the job. He makes a lot of promises and never follows…read morethrough.

Was very disappointed. Their boss(Daniel) was very pushy and demanding. Quoted me one price then…read moretried to get more money from me. Texted him the day after they poured the cement to say that it was cracking in some places, he called me back and started to yell at me that it's not cracking it's the "nerves" or something like that and that it will close...guess what it's still cracked he wouldn't even come back to check on it. If I could I wouldn't give any stars. Oh yeah and he left a mess, didn't clean up after the job was done.

Sloppy work, very unprofessional. Left a big mess behind when leaving. Recommend never using…read morethese amateurs.

Steve, David, Michael of Darcy and Sons came to my rescue after a previous nightmare wall…read morecontractor messed up REAL BAD!!!! They were reasonable, prompt and very efficient. I give them a big thumbs up and highly recommend them for your Rockwall and concrete needs!!! Frank Chock