1/4/2025 Aloha, Sam just finished building a Rock wall for…read moreus in Waimanalo , my wife and I are very happy with Solid Masonry and the end product !! The work crew are all friendly and get the job done .... Sam was fair on his price , and we would use Solid Masonry again for our next project. Jeff H.

Communication: Initially, communication was excellent, with…read moreresponses typically arriving within an hour. However, as the project progressed and more payments were made, responsiveness steadily declined. Sometimes, it often took 1-4 days to receive a reply, particularly when I was following up about permit submission delays. Workmanship: Average. The completed work was acceptable, but nothing stood out as exceptional. Contract and Warranty: The company did not fully honor the terms of the signed contract. After the deposit was paid, and before work started 10 months later, Solid Masonry requested additional compensation due to increased material costs. While material prices may indeed have risen, much of the delay appeared to stem from their failure to submit the permit application promptly. They initially requested approximately 30% above the contract price, though we eventually negotiated a lower increase. Additionally, a newly repaired pipe was later found to have been bent during the backfilling process. Despite the damage resulting from their work, Solid Masonry still attempted to charge me for the excavation required to expose and repair the pipe. Trustworthiness and Follow-Through: I was charged for both excavation and plumbing work. However, on the day excavation began, no plumber was present. Solid Masonry described this as a miscommunication, and I ultimately had to hire my own plumber despite having already paid for plumbing services through them. Another mistake on my part was paying the final balance before the permit was officially closed. Once payment was received, the company appeared to move on to other projects and did not proactively follow up on permit closure. The permit remained open until I contacted them and repeatedly followed up. Architect: The architect associated with this company had a reputation for overpromising and procrastinating. This was not only my experience but was also echoed by inspectors I spoke with at HPP. After receiving my deposit, it took the architect approximately five months to submit the permit application. After the project was completed, the architect again failed to follow through on closing the permit. Multiple calls to both the architect and contractor were required before action was taken, and even then, it took another two weeks to finally close the permit. Overall: To their credit, the company ultimately completed the project, although it took nearly a year from the time we signed the contract to finish. Unfortunately, the process was far more stressful than it should have been. I found myself constantly having to follow up on issues that I reasonably expected the contractor to manage, including permit submissions, plumbing coordination, and permit closure. My recommendation to future customers is to withhold final payment until the permit has been officially closed. I was also disappointed that the company chose not to stand behind its work regarding the bent pipe and instead attempted to charge me for corrective excavation. My overall rating is influenced less by the quality of the workmanship and more by concerns regarding integrity, accountability, follow-through, and trustworthiness.

Billy has become a bit of a joke in our family. He did pour the concrete, but it started to rain…read moreand turned out not looking too great..he reassured us that he would be back to clean it up. That was over a month ago. Now he won't answer my phone calls. He has no showed twice when he was supposed to clean it up. I've used other concrete contractors in the past and it's a very different experience. He did pour the concrete though, so there is that. But if you use them it won't be the best experience you've ever had. I'll update this if he gets back to me and finishes the work.

BJ was extremely responsive. I posted that I needed some cement work done and he responded right…read moreaway. His quote was very reasonable and the job was done quickly. If you need cement work done I recommend using BJ! Thank you!

Basically got screwed on a CMU wall rebuild from these guys. Got a quote for the work to rebuild…read moreCMU wall. Agreed on cost and they half assed the wall. Worst work I ever saw. Half the wall not even filled with concrete. Can see right thru wall. No grout nothing. Wouldn't recommend them at all. Don't get screwed like I did now gonna have to pay double to fix. Dealt with a guy named Pisu. BEWARE!!

Grateful for Benji & his crew for the amazing work they did on my home. He was very professional to…read morework with and constantly updated me on the project. If I had any questions or concerns he would happily answer them. I would definitely hire this contractor again or recommend them to family and friends.

Eli rebuilt a retaining wall adjacent to a stairwell on our property. He responded to our inquiry…read morequickly, came by that same day to give us an estimate, and started working on the wall right away. He was able to finish it in two days--way faster than we had expected! As far as we can tell, the workmanship is good and Eli has assured us he will come fix it for free if there are any issues down the road, so I'll update this review if anything like that happens. The only downside was that communication wasn't great. Eli gave us an initial quote after he came by to look at the wall, which included a provision that we wouldn't pay until the project was completed and we were satisfied. He said he needed us to accept or reject right away. Since the price was slightly less than other quotes we'd gotten and he seemed confident, we accepted. A few hours later, he started taking the original wall down. (We were thrilled he'd started same day!) At that point, he said that he forgot to quote us for materials, so we needed to pay an extra $900. We felt like we had no choice but agree since the wall was partially taken down and if we said no, we'd have a landslide that prevented us from entering our house the next time it rained. So we agreed, figuring that at least we had a guarantee the wall would be fixed before we paid. The next morning, he told us we needed to pay several thousand upfront because he needed it to buy the materials. Again, we didn't have a choice but to agree because the original wall was partially down. Ultimately, the project was completed quickly, and for the revised price. There weren't any other "surprises." Eli was friendly and very diligent. The wall looks great. However, we didn't appreciate the bait-and-switch. I'm not sure if the issue was due to the language barrier, or if he just told us what we wanted to hear initially and then realized it wasn't feasible. Overall, we're happy with the quality of the work, but would recommend getting quotes in writing in the future.

5/18/23 hited them for added cement work around my house…read more They again did a good job for price quoted. Recommend. Collin

Was very disappointed. Their boss(Daniel) was very pushy and demanding. Quoted me one price then…read moretried to get more money from me. Texted him the day after they poured the cement to say that it was cracking in some places, he called me back and started to yell at me that it's not cracking it's the "nerves" or something like that and that it will close...guess what it's still cracked he wouldn't even come back to check on it. If I could I wouldn't give any stars. Oh yeah and he left a mess, didn't clean up after the job was done.

From the owner: If you're looking to install a new patio or need to repair a brick or stone fireplace, trust the…read morestonemasons at Mevatani LLC to get the job done right. Located in Honolulu, HI, this masonry contractor offers an array of concrete and masonry services for customers on the island of Oahu, and they're also a producer of industry-standard, high-quality concrete masonry blocks. Locally owned and operated, Mevatani is your one-stop shop for any concrete and masonry services that you need. Whether you need installations or repairs, this concrete contractor is committed to delivering quality results with every service. No matter the size of the job, you can always expect their team to handle your project with the professionalism that you deserve. As masonry and concrete experts, their staff offers several installation services. Whether it's stone, concrete, or brick, customers can expect results that will last for years to come. In addition to patio, fireplace, walkway, and retaining wall installations, these professionals also provide electrical, carpentry, and painting services. Upgrade your existing structures with help from this masonry contractor. From asphalt to brick, they have you covered...