Needed to change my GMC Yukon's Hybrid Batteries. (4 years ago) I called around and everyone…read morereferred me to Masaki's. The only Certified Hybrid/EV Repair Shop. The service was professionally done! They installed 2 brand new Prius batteries in my Yukon and told me that I have a 12 month warranty. I asked so many questions before the service, some of them annoying, but He patiently explained their policy and how tedious the installation was going to be. I was asking if I could buy my own battery for them to install? Of course he said No then I asked for a 5 year warranty. He almost laughed at how ridiculous that was. It's been 4 years now and No issues whatsoever with the Electric Batteries. Looking back in hindsight, I realize how unreasonable that was. Yet He did not get upset but gave me straight answers. I respect that! I highly recommend this shop, parking is a little tight, but their work is top quality! They also check your safety and registration to make sure your vehicle is legal and up to date. Which I appreciated because they do safety checks as well CHECK THEM OUT!! You won't regret it!!

I've been taking my personal vehicles to brothers Daryl and Dave Masaki for over 25 years, and…read morethey've consistently delivered dependable, high-quality service. Most recently, I brought my car in for an oil and filter change along with a safety check. As always, they went above and beyond--clearly communicating current maintenance needs and giving me a realistic picture of what to expect on my next visit. They also noticed something with my brakes, took the time to adjust them, and checked the wear. Everything turned out fine, but I appreciated the extra attention. They also gave me a heads-up that my tire tread is getting low and I'll need to replace them soon. While they carry a variety of tire brands, they don't stock the specific brand I prefer--but they made it easy by offering to mount, balance, align, and dispose of the old tires if I have them shipped in. Very reasonable and convenient. Honest, efficient, and thorough work at a fair price. It's hard to find a shop you can trust for this long--Masaki's Auto Repair is one of them.

I got a second Volvo it looked like it needed to be checked out due to an ABS check engine light…read more Took the car to Neue team, they found it was something minor just a sensor needed cleaning they checked out the rest of my car to make sure it was all good and even stayed little later so i could pick it up same day... didnt charge me at all since nothing needed fixing... I will always be coming back to their shop their service and kindness blew me away. Thanks again to everyone at Neue you guys are amazing.

I've been to Neue Auto a few times now and honestly wouldn't take my car anywhere else. Alvin and…read moreCodi are both so amazing, just very helpful and professional. They're usually able to take me in pretty soon too which is great. On my most recent visit, I went in thinking I needed specific work done, but Codi realized it was a totally different issue. He fixed it right then and there, so I didn't even need the major work I thought I did! As a woman in my early 20s, I'm always prepared to be sold on things I don't need, but that never happens here. They're so good at explaining what happened and I've never felt ripped off. The reception area is nice with AC, water, and a TV, plus a huge perk is that they pay for your one way ride share from the shop after you drop your car off.

Uncle Xi!! Such a character this man. Very knowledgeable of his BMW's…read more Been going to Xi for all bmw needs since 2009. This time around I went in and asked for a check on and service my O2 sensor and other miscellaneous things. Xi turned it over right away in 2 hours. This would take BMW 5 hours at minimum and half the price..

Xi is someone who I can trust to care for not only my car, but also my wallet! He previously worked…read moreat BMW as a technician, so he's knowledgeable in managing BMWs and (because he runs his own business), he's not charging the standard BMW prices for fixes!

I can't recommend Vic enough! For my fellow ladies, you know how hard it is to find a mechanic that…read moreyou can trust and who won't take advantage of you or try to upsell. He provided me a fair estimate, was honest about which things I would need to fix in my car, and which ones are minor that I won't have to worry about and taught me how to deal with on my own. Really appreciated the detailed videos as well. Thank you again Vic!

The best experience! Friendly and efficient. They knew exactly what to do and got the job done…read morequickly. I will return to this company if and when my vehicle needs service and will refer them to family and friends. Quality service, friendly staff! Awesome company!!!!! Mobotech Auto is the best!!!!

Great work on my leaking differential and was able to squeeze in a fix for an AC compressor that…read morebroke the night before my appointment.

Submitting this review 3 months after repairs were completed…read more My transmission would not shift into gear. Called RDR for an appointment and they were able to take me in the next day. I towed my car to their shop and they quickly diagnosed my vehicle needing a clutch replacement. Quote was sent electronically and upon acceptance my car was ready for pickup two days later. Payment was done electronically and so far the car drives and shifts normally. Service was efficient and price was fair.

Excellent! Great reputation amongst locals/shops. They lived up to it…read more Was able to reserve a date and time online. Within a few hours they called and told me what was likely the problem. The resistor for the ac blower motor. Bought both off Amazon and installed myself. Some things you can't skimp on, electrical parts. There was No charge. Not many (if any) companies will do free estimates. Mahalo plenty to Mike and the crew.

First time customer and I'll definitely be coming back. Everyone here was super welcoming and just…read moregood people all around. They took care of me and kept everything honest. Hard to find a trustworthy shop like that these days. Highly recommend!

I am never disappointed--honest, reliable, and accommodating. Professional and well established…read morebusiness in the community. Iʻve taken Lexus IS350 there for 5 years and have every confidence in Colin and his technicians/mechanics. Well spoken of by long time kamaʻaina residents. I always leave Makiki Auto feeling safe and confident that my car has been well taken care of.

I made an appointment one week out for a safety inspection and they finished the inspection…read morepromptly within 30 minutes!

I appreciate NT Automotive very much. On short notice Todd was able to service my vehicle's AC…read moresystem on a Saturday, and complete the job on the same day. Todd was friendly and described the problem, and fixed the issue at a very good price. Todd even gave me a call a few days later inquiry if my vehicle was still running right. It absolutely was and still is. Thank you to Todd and the good people at NT Automotive.

I don't really like writing service reviews for companies unless I work with them multiple times. I…read morehave been a customer of NT for two years now. They are unmatched in the level of service and attention to detail. Multiple times I have come back to either my beater or my fancy car and it has been washed or the headlights been restored or something else done without asking or charge. Everything down to the wipers and window wash water is checked. Never pushing things like cabin air filters and weird treatments unless asked for. Employees/owners are friendly and a local family. I proudly display an NT Automotive sticker on my car and refer everyone in town I know to NT Automotive.

Went to Wayne's auto about a year ago because my horn wasn't working and they were able to replace…read morethe horn within a few hours and have my car ready to go. My horn stopped working after about 6 months and I put off going in until my safety check was up Now over a year later Wayne's honored the horn warranty and replaced the horn in a couple hours no charge! It was super easy making an appointment over the phone and dropping my car off. Will definitely recommend this place!

Pros: They got it done, same day, issue resolved…read more Cons: Customer service is a no go. Office lady borderline rude. Mechanic was questioning why I brought in the car (because charging system was within spec abit on the high side and my dash lights, window motors, headlights, A/C were all resetting while driving) I told him to press the accelerator and then read the meter (+15V), (which I know because it alt meter on the dash pegged into the red) he suddenly changes his mind and goes "well I can't guarantee it but looks like your alternator/voltage regulator" Ok, which I was trying to tell you while you were cutting me off..... Long story short, they got it done, but at over 500 on a domestic alternator with straight ahead install and a dash of attitude like "we're doing YOU the favor of allowing you to bring your car here? and no warranty? Nope, go elsewhere.