I spoke with Stephanie for a good half-hour at the office about her business and my business as well as getting my sink repaired. My wife woke up this morning with a leaky sink. We were referred to Robins plumbing from a water restoration company. Ryan drove all the way from Phoenix to Gilbert to work on our leaking sink. With a turn here and a turn there , our sink works perfectly. Ryan did install a new valve as well. I will be calling them in the future for my plumbing needs. As an insurance advisor I need to work with good people and I'm happy they were accommodating to my schedule. read more

Robins Plumbing - Our leaking faucet and my business card. - Plumbing Near Me - Phoenix, Arizona

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Justin installed a new reverse osmosis system and connected it to our fridge--a lot of hard work! He was polite and professional. We would not hesitate to call on him for any future plumbing issues. read more

I loved the fact that this business was woman owned and operated.She showed up early and was very professional. She was efficient and handled our issue fast. My kitchen is back in service!! Thank you. read more

Proceed with caution when using Robins Plumbing. We had an issue with an incorrect diagnosis of a simple plumbing issue. The tech turned a valve in the wrong direction (we were there watching) and then quoted us $500 to fix the "issue". When he left, I googled which way to turn the valve and realized he had been turning it in the wrong direction. I got out my housewife's toolbox and... problem fixed. The manager was extremely rude when we called the office to ask for additional information that could explain the tech's faulty diagnosis. We requested a refund of a deposit we made for future work. They refunded the deposit but still charged $85 for the diagnosis, lol. Yes, the initial consult/checkup/diagnosis fee for faulty work and an incorrect diagnosis. At any rate, beware. read more

TL;DR Pretty sure techs work on commission--avoid! Woke to a minor garage flood the day before yesterday. I called American first who couldn't make it out until the next day, but Robin's was able to schedule me for same day service. The tech called when he was on his way, which I appreciated. So far, five stars. The tech arrived and immediately began to drain and disconnect the water heater. I asked him to wait because we hadn't worked out a price, nor did I know what he wanted to replace the current heater with. After some nudging he gave me a brand and model number and quoted me $1800, which felt too high, but I reserved judgement. He also mentioned he wanted to replace my recirculating pump, but I refused since it was installed just three years ago. As I was leaving to back inside he said he was sending out mitigation to look into rebuilding the the pedestal the heater was on since it had gotten wet. So now my upsell/scam radar is pinging. I left him to continue draining the heater and went back inside to look up RUUD model #PROG50-38N-RU60, which I found online listed for $639. I headed back out into the garage to ask him why the installation was so expensive, and could he please give me a breakdown of the charges. He stammered a little bit, started to look defensive and refused, insisting it was a lump sum. I said I realized they had to add a markup and labor and I wanted to pay a fair price, but $1200 over the price of the heater seemed excessive. He said, "I don't know what to tell you, this is just the charge." So I said, ok then I'm not comfortable with that so charge me to finish draining the heater and cut it off." He said, "that'll be $350 (!)" LOL I called the office for clarification and the guy on the phone was seriously pissy. I let him rant on about how much work is entailed (that he refused to detail) and how no one in five years has ever had a problem with this tech or their prices. Once he wore himself out I asked him if he would be satisfied with a lump sum of $1800 for a brake job. No breakdown, no explanation. That it's bad policy and that oh, BTW I'll pay a fair price for the service call but I'm not paying him $350 to drain some water. He said not to worry because the tech was already pulling out. Fine with me. PS went elsewhere--American has 5 stars on Yelp, which they deserve. They installed a nicer Bradford White heater (model #rg250t6n) for $1200 out the door, no mitigation needed. They were terrific and I would call them again. read more

I called and on a Sunday A.M. a new hotwater heater in by noon and Jon did the best job! great guy ! Thanks

Our water heater broke and our home warranty company failed us. We were without hot water for nearly a week. We had to find somebody to help us fast! I saw that Robin's Plumbing had great reviews and gave them a call at 7 AM. They squeezed us in for the last appointment of the day and we had hot water again by 7 PM. GLORIOUS! They were incredibly friendly, kind, clean, reliable and we are so grateful! read more

Josh was awesome and very professional. Keeping their number for future problems. Thanks Robins plumbing Sharon c read more

I needed a garbage disposal replaced, along with evaluation of a drain issue. Robins Plumbing was prompt on their responses, was able to arrive earlier than estimated and complete the job at a fair price. They also performed a safety inspection ,provided some safety tips and education to the family. Highly recommend and will use them in the future. read more

Beware of $85 diagnostic fee on top of $79 service fee if you don't go with their services. Total of $170 just to come look at your issue. They did not charge my dad a diagnostic fee but they are charging me one, even if they do the work. They were charging $650 for new parts on the toilet or $800 for a new toilet. These prices are insane. Save yourself the headache. read more

Autumn was very professional and on time. She was very informative and knowledgeable. The fee was about what I expected. I feel like this is a company that cares and wants to keep their customers. She gave me a new customer packet with information and even checked my water heater. I will use them again when needed and refer others if needed. read more

Ben was very professional and explained the issues and possible corrections options. He also showed me the item issues while explaining it all to me at home and my husband on the phone. Great service!! read more

Robins Plumbing - Final repair, no more leaks! - Plumbing Near Me - Phoenix, Arizona

Responsive and courteous. Vincent and Nate arrived on time and worked hard on our clogged drain

If you want to deal with a professional & reasonably priced company, do not contact this company.

Matthew was so professional and efficient with my plumbing tasks! Fantastic service all around!

Use DiamondBack Pluming!!! Robins came out; the plumber was nice and cordial, but you can tell they're business model is to upsell. He was in the house for 10 minutes and I left after deciding that I'm not willing to open up the walls on a Friday as my tenants are there and he can't even be sure that is the fix. I got a call an hour later when I was at a business lunch and apparently he was still around the property. After affirming that I DID NOT want holes in the wall on a Friday (with no plans to repair) , he asked for a $65 fee. This was not mentioned during my inital call etc. I'm so happy I got multiple quotes as a reputable company performed a water pressure and leak test and found that the pipes aren't leaking, our tenants are only filling up the tub too high and my overfill tubes and hot/cold handles needed a $200 part replacement, not an Insurance case or $4,000 out of pocket. I'm so discouraged that business are out there robbing people of their money. This company could have simply checked the water flow. read more

Autumn was amazing! Great customer service and scheduling a visit was a breeze! Would highly recommend if you are in need of any plumbing service! read more

Autumn came back out after a water heater flush to install our new water softener system. I could not be more pleased with her professionalism and attention to detail. I highly recommend Robin's Plumbing and hopefully, you're lucky enough to have Autumn come to do the work.. read more

Robins Plumbing - My new Nuvo Manor water softener system!! - Plumbing Near Me - Phoenix, Arizona

Needed someone in a pinch on a Saturday and they were able to come right out and fix our leak. Joey was super friendly and helpful! Will absolutely be using them in the future. read more

Robins Plumbing went above and beyond to take care of our plumbing needs. They always make sure to educate us to prevent future issues.

if Robins could receive a higher rating they would get it from me. I had an emergency on a Sunday and had no idea who to call to obtain 24 hour service. However, a friend called me and said try these people they provide 24 hour service. I called and talked to a pleasant young man who stated he would send someone out. about 15 minutes later Eddie called me and said he would be here in about an hour. He was here in 30 minutes and finished the work in less than two hours. He was nothing but perfect and everything that he did and I was so impressed and actually relieved that he had fix the problem, it was great service and would recommend them to anyone and obviously will be doing that read more

Damon and Autumn came out and replaced our water heater in a quick timely manner to get hot water back in the house. They were super friendly and knowledgeable with explaining everything that needed to be done. I couldn't be happier with the price and services received! read more

Robins Plumbing - Plumbing Near Me - Phoenix, Arizona

Nate was awesome, he gave me a quote first thing, did the job, i paid and he left. Great job!

Best plumber service in AZ! They are Very quick,honest and respectful!! Thank you again Eddie with Robins Plumbing & we can't wait to refer you to our friends and family!!! read more

Robins plumbing came out to my house to help with our broken garbage disposal. They were able to come out early and replace my garbage disposal same day. They were very informative and friendly. I will absolutely utilize them again in the future. read more

Joey was great. Took time to explain what he's doing and answer my questions. My issue of clogged toilet was resolved quickly. I called them at 6:30 and Joey was on site within 3 hours. Perfect when the only toilet in the house is clogged! Very pleasant experience all in all read more

Really the best plumbing company. I'm living in an older home which has required ongoing fixes. I've used Robin's plumbing everything & they've never to re-do or fix something they've done. Prices are fair too. I highly recommend for quick & reliable service read more

NATE came out and did an excellent job of fixing the leak in my yard , he was very thorough and checked everything before he signed off . Very professional and skilled at what he does . I would say the BEST plumbing company I've dealt with so far ! I need to add that since this is an emergency and my yard was starting to flood they were able to get NATE within the hour and he called to tell me he's on his way . He explained the situation and the possible solutions . As you can see it's a tough job , very time consuming to get to the leak . This kind of problem separates the " men from the boys" in my opinion . Most plumbers can change faucets and toilets easily but a difficult job like this is when you want the best ! read more

Robins Plumbing - Pipe leak - Plumbing Near Me - Phoenix, Arizona

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Came out same day and fixed our water heater! Thank you very much the technician was polite and knowledgeable too. Very responsive read more

Jon was assigned to replace a broken shower valve. Jon was professional, friendly, and did a great job.

Matthew and Austin came out today and were extremely helpful and efficient. The service was quick and friendly. I would highly recommend this company to anyone! read more

Five stars for Jon at Robin's Plumbing! From the moment Jon arrived to tackle our drain issues I knew we were in good hands. His approach was professional, efficient, and transparent, making sure I understood what was going on every step of the way. What stood out most was the fair pricing; it's clear that Jon values integrity over a quick buck. If you're looking for a plumber who respects your time and wallet, Jon's your guy. read more

I've used Robin's Plumbing on three occasions and don't see any reason to call another plumber. I have an old house and have purposely kept my knowledge of plumbing to "Gravity" and "Luck". Janet answers my call promptly, I then sputter out a barely intelligible description of my problem, and Janet being a pro assigns me a time and plumber anyway! All kidding aside, my experience with Robin's Plumbing have been great thus far. Chris, Brandon, and Eddy have all been to my property, they've been prompt, courteous, and professional. Looks like they have a great team there, and they'll be my first call from here on out. read more

Thank you Eddy for being so patient! Ironically, someone else had a plumbing service scheduled at the same time so the water for our complex was turned off. Eddy was able to chat with the other plumber and worked side by side with him to address our issues while the water kept getting turned on and off. Overall, Eddy was super helpful as he provided instructions for replacing our old 2008 water heater and swapped out our old garbage disposal for a new one! read more

I had urgent situation that pipes under sink needed replaced. I called Robins Plumbing and within 20 minutes Josh was at my door. He was absolutely awesome and literally saved the day!!! I plan on having them again to place other old sink pipes. They are my forever "go to" plumbing!!! If you are looking for the best.....take my advise and call them. You will not be disappointed!!!! Thank you Robins plumbing and most of all....Thank you Josh!! read more

Robins Plumbing was Amazing! From scheduling to finishing the job. They were all friendly and professional and reasonable. I have already referred them to others! read more

Had a backed up line in the middle of the night, a technician was out within an hour! Everyone has been really friendly. Recommended a couple other items, it no pressure up sales. I will use again and tell everyone about them. read more

Nate did a great job fixing our hose bib and the price was good as well. Will definitely be using them for future plumbing needs.

Our dishwasher wasn't draining correctly, they came in diagnosed the problem right away and fixed it.

Don't use Robins accept if you want to get robbed. I used them couple times when I first moved to Phoenix, this time I called them again as my shower was dripping water after I shut it off and I needed the $10.00 garden fossett replaced. The service man came and told me that it's going to coast me $980.00. I'm not a plumber but I know all its need to change the cartridge its about $20-$30 parts. He tried to tell the shower need to be rebuilt and if I don't used them I will be charged $170.00 for call out and diagnosed. I paid the $170 and called a good handyman very highly recommended and came overt and replaced the parts and charged me $210.00 for everything. I always try to use family owned business but Robins are unethical company they try taking advantage of custmers. read more