Amazing costumer service! My glasses were repaired…read moreimmediately and beautifuly ! My first time visiting - will definitely come back ! Great variety of glasses!

I wouldn't go anywhere else to buy glasses or to have my prescriptions put in. This is by far The…read moreBest eyeglass boutique in Beverly Hills!The Customer Service is beyond amazing and I feel safe knowing anytime my glasses get a little bit loose, I can stop by and they get fixed immediately. My youngest son's first glasses were purchased here and he was treated like royalty. I can't say enough wonderful things about this store and the owner such wonderful experiences here.

I am incredibly grateful to this clinic and especially to Dr. Parisa, who took care of me during my…read moretreatment. I have suffered from severe dry eye disease for years. At one point, my eyes were so dry that I had to use eye drops every 15 minutes. It was exhausting and significantly affected my quality of life. Thanks to the treatment and care I received, I have experienced a remarkable improvement. I now use my eye drops only about four times a day, and recently I went almost seven hours without needing them! This improvement means more to me than words can express. Anyone who suffers from severe dry eyes knows how frustrating and exhausting it can be. I am so happy to finally experience this kind of relief. I would especially like to thank Dr. Parisa for her care and for helping me on this journey. Although she is no longer with the clinic, I will always appreciate what she did for me. Thank you for making such a positive difference in my life. I highly recommend this clinic to anyone struggling with dry eye disease.

I had an excellent experience at Beverly Hills Optometry! The entire staff was friendly,…read moreprofessional, and welcoming. The doctor took the time to thoroughly examine my eyes, listened carefully to all of my concerns, and answered every question I had without making me feel rushed. It's rare to find a doctor who is so attentive and genuinely cares about their patients. I highly recommend Beverly Hills Optometry to anyone looking for outstanding eye care. If I could give them 10 stars, I absolutely would!

This optometry has a very unique selection of specialty frames that you can't find in a lot of…read moreplaces. Thier Matsuda collection in particular is quite impressive & extensive. I came in today to get my Matsuda's serviced and Soren did a wonderful job repairing them for me. He was knowledgeable and attentive on every detail that he put into it. I will definitely be back.

We had a very disappointing experience with a LINDBERG product issue and the warranty service at…read moreCentury City Optometry. In short, within only about five months of our original purchase, two LINDBERG frames each developed a crack after approximately two months of normal use, and after the second failure, we were not offered a repair, replacement, or refund for the cracked replacement frame. We purchased a LINDBERG frame with premium lenses here about five months ago. After approximately two months of normal use, we noticed a crack developing on the inner/lens side of the frame. We brought the glasses back to the store, and the frame was replaced under warranty. Unfortunately, after approximately another two months of normal use, we noticed a very similar crack developing on the replacement frame, in essentially the same location on the inner/lens side. The glasses had not been involved in an accident or exposed to unusual heat, and we did not use alcohol wipes on them. We returned to the store and explained what had happened. Given that two separate frames had developed similar cracks in essentially the same location within such a short period, we hoped the repeated issue would be investigated and that a reasonable resolution would be offered. However, we were told that the frame would not be replaced again because it had already been replaced once under warranty. The only solution offered to us was to purchase another new frame ourselves, while the store would cover the cost of new lenses. What makes this experience especially frustrating is that no solution was offered for the cracked replacement frame itself - no repair, no replacement, and no refund. The only option presented to us requires us to pay for another frame, even though our original purchase was made only about five months ago. They did not give any reason of the cracking or offer anything else, except asking us to buy a new frame. What we do know is that two separate LINDBERG frames supplied through Century City Optometry developed very similar cracks in essentially the same location after roughly two months of normal use each. For an expensive LINDBERG frame with premium lenses, this is not the product reliability or after-sales experience we expected.

I found this place when I urgently needed a replacement pair of readers after my dog destroyed…read moremine. My regular boutique optical shop had already taken more than a month to get my lenses, so I was expecting another slow process. This was the complete opposite. Veronica at the front of house was kind, helpful, and on top of everything. Cathy, the owner, made the whole experience feel personal and easy. Art, the optical lab technician, got the lenses done quickly and professionally. I could not even get my reader prescription from my doctor fast enough, and the staff stayed persistent on the phone until they finally got what they needed. Once they had the prescription, everything moved smoothly. The service was friendly, the prices were reasonable, and the turnaround time was honestly impressive. It is rare to find a place that is this efficient without feeling rushed or impersonal. I will definitely be coming back.

I discovered at the airport that I left my glasses at home. I popped into Hour Glass to buy an…read moreemergency pair for my trip to LA, and Veronica was so lovely to chat with. My glasses were made in 10 minutes and I'm really happy with the frames. I thought I was getting a spare pair of glasses, but these might just be my main frames.

Optique by Cynthia and Christine are exceptional Eye Wear Retailers. From the Stars they service…read moreto the West Hollywood Faithful. They care. The details matter. They make sure each pair of Sunglasses match your face and are fitted perfectly. Even their suggestions are amazing. No Rush - No upsell just pure class experience. I suggest anyone who still loves customer service to see them for the perfect pair of Glasses

I was looking for a chic glasses store to find some new glasses and found the perfect place in…read moreWeho! This shop has such a good selection of cool and statement piece frames. Elton John was in the store just before me and picked up like 12 pairs how cool! I took a pic of his choices and all the ones Cynthia helped me pick out, I'm not as colorful as Elton but I love the olive green turquoise ones I got! Thank you so much Cynthia! You're the best!

While the Chicago MF is my, "home" shop. I came to this shop when I was in town to see if I could…read morereplace some of my shades that unfortunately got ruined when I capsized my kayak. I'm so happy that I was able to get the same costumer service I am used with this company. When I walked into the store I was immediately greeted even though there were at least four other costumers ahead of me. I was looking for a model with a larger lens which they didn't have in store but were able to order. I was a little worried about getting them sight unseen but they were exactly what I was looking for. My sunglasses came within a week and I appreciated that they required a signature at delivery since they were so pricey. Hope I can visit this location again soon!

I just went to Morgenthal Frederics for the first time yesterday. I was impressed by the service…read moreand selection. Sloane Molot, optician was excellent and provided personalized care which revealed her expertise both in fitting eyewear and providing advice in selection.

You walk into Optometrix thinking you're just here for glasses. You leave feeling like you've been…read morethrough a spiritual awakening with a side of stand-up comedy. Boris has that rare talent where he can hand you a pair of frames and somehow also hand you back a little piece of yourself you didn't know you'd lost. He doesn't just say, "These look good on you"--he says it like he's unveiling your true final form. The man is part fashion consultant, part vision whisperer, part therapist. I went in half-blind, half-hopeless, and fully expecting to spend too much money. I left seeing 20/20 and laughing so hard my mascara ran (which, by the way, Boris politely pretended not to notice). He has a gift for pairing humor with precision:

I can't wait for the glasses I ordered to arrive…read more I had been shopping around, after having my eye exam elsewhere, to find the right style of frames. Considering glasses are right on your face, I want to make sure I love the design of my frames. Immediately upon entering, I was greeted by Boris. He was finishing with another client, and was able to ask if I was looking for anything within the next minute. I described the size & style of what I was looking for, and in less than 5 minutes we had 3 great pairs for me to try on. I was pretty sure I had found my choice within the first round of frames. But just to be sure, Boris took the time to have me try on another 4 frames which were all great suggestions. If money was unlimited I would've left with 3 pairs. Once I was settled on my choice, we sat down to clarify the lens details. Boris wasn't pushy at all, was informative, and completely transparent with the pricing breakdown. Making the process very easy. I came here because of the frame selection. It was a pleasant surprise to have somebody as passionate about their job, as Boris - as his energy was something rare. He clearly listens to his clients carefully & makes honest suggestions with intent. I left happy with my purchase, confident, and excited. I'll update once my glasses arrive!

The team works well together, and I felt well taken care of. Care and time was taken to address my…read morequestions and concerns.

Five stars for Dr. Esther Yang. I originally found Robertson Optometry through Groupon and, as luck…read morewould have it, the office is almost perfectly situated between my home and work. Dr. Yang was precise, knowledgeable and responsive, and the entire appointment was refreshingly efficient. I especially appreciated that there was no unnecessary waiting or fuss -- I got a thorough exam, clear answers to my questions, and was on my way. Exactly what I want from a doctor's appointment. Very glad Groupon introduced me to a doctor I'll happily return to.

The manager, Kandi is a person that I have dealt with for decades. She has a remarkable talent in…read morebeing caring and supportive. I have bought almost 100% of my frames there since they opened. The rest of the staff that I have come across lately, is not even close to her humanity. The product is great, however I don't care how great the product is, if the people that I deal with are off-putting, I won't return. As a side thought, I noticed the complaint by Matt B. Oliver Peoples was bought some time ago by Luxottica. However, the original location which is the one on Sunset, retained it's independence if I understand correctly. So if I am correct it could follow that the "local" Sunset Blvd. store might note neccessarily be informed of what Luxottica's site offers.

I love this shop b/c they stand by their products. Every time I have needed a frame adjustment,…read moreKelvin has been more than happy to help me. I appreciate great customer service more than anything.

Always a great experience with Dr. Maanum! My visits are always quick and efficient, and I never…read morewait more than 10 minutes. Dr. Maanum is an excellent eye doctor, and Mark and Jenny are amazing--always friendly, helpful, and providing exceptional customer service. Whether I'm getting glasses or contact lenses, the entire process is smooth and easy. Highly recommend Dr. Maanum and his team!

Great service at the front desk, optometrist and text. Dr Chau Nakada is very professional. I…read morefelt the exam was thorough and I am very happy with both contact and eye glass prescriptions.