I found this place when I urgently needed a replacement pair of readers after my dog destroyed mine. My regular boutique optical shop had already taken more than a month to get my lenses, so I was expecting another slow process. This was the complete opposite. Veronica at the front of house was kind, helpful, and on top of everything. Cathy, the owner, made the whole experience feel personal and easy. Art, the optical lab technician, got the lenses done quickly and professionally. I could not even get my reader prescription from my doctor fast enough, and the staff stayed persistent on the phone until they finally got what they needed. Once they had the prescription, everything moved smoothly. The service was friendly, the prices were reasonable, and the turnaround time was honestly impressive. It is rare to find a place that is this efficient without feeling rushed or impersonal. I will definitely be coming back. read more

I discovered at the airport that I left my glasses at home. I popped into Hour Glass to buy an emergency pair for my trip to LA, and Veronica was so lovely to chat with. My glasses were made in 10 minutes and I'm really happy with the frames. I thought I was getting a spare pair of glasses, but these might just be my main frames. read more

Hour Glass Optical - Selfie in my new glasses. - Eyewear & Opticians Near Me - Los Angeles, California

I had very insulting demeaning experience at the Hour glass optical on 12341 Wilshire blvd. I called 310 442 4617 on Saturday October 10, 2026 at 1 pm . I spoke with Veronica. I asked if my glasses are ready. I spelled out the name on the prescription J., V. I also dictated the name of the payer on the receipt B., B. Veronica stated that no such order with $650 paid exist, that it is the wrong store, the wrong phone , wrong address and concluded the call. Of course the next business day I went in person to retrieve my already paid for glasses in the amount of $650. And Veronica easily found my glasses. Without sending me to other shops, other locations, other addresses. The water bottle and the candy handed by Kathy Egeghi does not replace the proper training of the employee named Veronica. The careless false answer by Veronica can hardly appeal to other $650 /glasses clients. I regret I didn't order my glasses for $30 someplace else but I paid 22 times more for no particular reason to K E business - employer of not particularly careful irresponsible Veronica. Client #... owner of $650 glasses by HGO read more

Hi I had an amazing experience at Hour Glass Optical! They were incredibly fast, professional, and helpful. They were able to put my new lenses in within 10 minutes, which honestly exceeded my expectations! The quality of service was fantastic, and I really appreciated how quickly they got everything done without compromising on quality. It's hard to find places that provide such efficient service while still making you feel taken care of. I highly recommend Hour Glass Optical to anyone who needs new lenses or glasses. I'll definitely be coming back! Thank you for the amazing service! read more

True to their name, this lovely family firm switched out my prescription lenses for polarized in ten minutes for under $100. (They offered me non-polarized for much less but no pressure.). They also didn't try to upsell me on new frames. Wouldn't go anywhere else for replacement lenses! read more

I spent the morning calling all over town trying to find someone who could put prescription lenses into my Ray-Ban Meta glasses. Everyone else told me it would take at least two weeks. Then I found Hour Glass Optical -- and they got it done in just two hours. Not only that, they upgraded my lenses to magnificent transition lenses that look and feel amazing. But honestly, the real standout here was the experience. From the moment I walked in, Kathy and Veronica had me laughing and grinning like I'd been a customer for decades. They were warm, genuine, super helpful, and made the whole process feel effortless. I'm definitely coming back here for all my optical needs -- and if you're reading this, do yourself a favor and make Hour Glass Optical your go-to, too. read more

Hour Glass Optical - New transition lenses for my RayBan Meta glasses. - Eyewear & Opticians Near Me - Los Angeles, California

Veronica and art were very helpful and I'm glad I came here . My prescription is pretty strong and they were still able to make them in less than a hour had a lot of variety to choose from . I feel price was good especially for the turn around and will definitely be coming back here again. I also drove from far just to get the same day super awesome service. Thanks again ! read more

Hour Glass Optical - Ray ban wayfarers - Eyewear & Opticians Near Me - Los Angeles, California

What else can be said about a place that takes your phone call 30min before close and still tries to offer to take care of you and bend over backwards to make sure you get some glasses asap I couldn't make it in time and my conscience wouldn't let me keep them late. So we planned on first thing next morning. So I got my butt over and well, Kathy is a gem. A person you want to support. Her team is ON it. Got my sunglassses and regular glasses both. Had great convo and the refreshments while I waited. What else do you need?? Hurry up! Get here! read more

Hour Glass Optical - Brought in my existing metas And they hooked me up. - Eyewear & Opticians Near Me - Los Angeles, California

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Amazing local spot affordable prices great staff amazing location legitimately I was in and out within 15 minutes I walked across the street to the taco truck and by the time that I was done, they already had my glasses, polished and buffed unfortunately I was only there to get lenses, but they do have a wide variety of places that you can pick from as well Price 10 out of 10 Atmosphere 10 out of 10 Location 10 out of 10 Parking 10 out of 10 read more

amazing staff...friendly, honest, and reasonable prices. i could have just stayed there talking and petting their dog. they let me know there was a warranty on my lenses that i thought i would have had to pay for. i had no idea. loved that they told me. and parking in the back. that's a huge plus! read more

This store is rare gem in Santa Monica, and it really deserves its 5 star review. I walked in with a pair of badly scratch sunglasses and got new lenses installed with 10 mins. Inexpensive and fast service. The crew there are super friendly and helpful. Also a true family owned business! read more

I had the best experience! I brought in 2 pairs of glasses, one pair that was over 10 years old and they were able to update all of my glasses. I found a great pair of new glasses too for an amazing price! I left with the most beautiful assortment for a great deal, all in under an hour. I was so grateful to have found this gem! Thank you to the kind team! I failed to mention Veronica and Art couldn't have been kinder. I drove from Palmdale and will continue to use them as my go-to. read more

I was at hour glass optical recently and was very pleased with the service. My wife has been a few different times before me and has also had nothing but good experiences. Thanks! read more

Hour Glass Optical - Eyewear & Opticians Near Me - Los Angeles, California

Would not have provided a rating b/c they refused to provide any help as to how to simply fix the hinge on my Ferragamo sunglasses but one star was the only way I could post this review. Had to call them out as they would not even provide a referral. read more

Quite the impressive array of frames packed into a small area. The CS was exceptional. Almost too efficient... she goes in 5 gear! What was above and beyond tho was when she ordered a narrower pair of the same style I had selected. Turns out her hunch was 100% spot on. The narrower pair def looked best. And of couse the turn-around was half the more corporate brand store had offered. 10/10 read more

literally took 10 minutes they were amazing!!!! so helpful and so convenient thank yall so much! read more

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I had miraculously gotten referred here after spending time in the all the wrong places. I was able to find a frame and lens for 220$ they were able to take cash and as well as tap. For me it beats waiting 7 - 14 days waiting or sometimes even longer. It was a beautiful area with wonderful decorations. Everything that could've happened was above and beyond all my expectations. Art and Veronica & Kathy were all awesome highly recommend. read more

I had such a great experience with this family-owned optical shop. You can really feel the care and expertise that comes from over 50 years in business, it's rare to find that level of trust and consistency these days. Kathy, who helped me, was absolutely wonderful. She's been there for over a decade, and it shows in how knowledgeable, friendly, and efficient she is. She made the whole process easy and comfortable. They replaced my scratched lenses in less than an hour, which honestly exceeded my expectations. While I waited, they even took the time to adjust my frames so everything fit perfectly, such a thoughtful touch. Parking was super easy with a lot in the back, and they also help file insurance claims if you have coverage, which takes a lot of the hassle out of the process. Highly recommend if you're looking for fast, friendly, and reliable service! read more

Honestly, I'm just so grateful for this experience! I came in with my frames that had the wrong prescription from somewhere, technically it was still within tolerance, but it was definitely off. Anyway, these amazing people checked everything out for me and totally replaced the lenses without making it a big deal. They were seriously so kind and genuine about it, which I really appreciated. And then they even gave me a piece of chocolate, which was such a sweet touch! I'm honestly really thankful for how they took care of me. Just wanted to say thank you! read more

I had the most incredible experience at Hourglass Optical. Veronica, Kathy, and the gentleman who makes the glasses were all absolutely amazing--truly some of the sweetest, most patient and also a lotsa fun people I've ever met. I needed two pairs of prescription glasses: one regular pair and one with an FL-41 tint. They even gave me a temporary pair to use while mine were being made, which was such a thoughtful touch. Everything was unbelievably fast, especially considering it was around Thanksgiving. I only had to wait a few days for the tinted pair, and I was genuinely impressed by their turnaround time. They spent so much time with me figuring out the perfect tint darkness. I kept wanting it darker, and they were endlessly patient, making sure I wouldn't end up with something too dark that I might regret later. They even showed me multiple lenses with different tint levels so I could really make the right decision. I live in Hawaii and found them through ChatGPT while planning a trip to LA. After calling and comparing several places, I still chose Hourglass Optical--and I'm so glad I did. Their prices are incredibly reasonable, honestly maybe too reasonable given the level of expertise and care they provide. Other places were either more expensive or cheaper but far less competent. This one was the clear winner. Parking is easy--they have a small lot in the back. They also love dogs, which I felt was important to mention because it instantly made me feel welcome. The business has been around for about 50 years and was the first (and only!) store that made glasses within an hour. A long-standing family business that provides excellent work at a fair price deserves all the praise. read more

The service here is absolutely phenomenal. There's very little time for a wait and when there are people in here, they manage them quickly and efficiently. In addition their prices are wonderful as well less than I've ever paid before and they're just wonderful to work with and the glasses truly ready in 10 minutes thank you our glass optical and I missed Kathy's birthday so happy belated read more

The VERY BEST for glasses. My story is a bit unusual but I I wholeheartedly recommend this establishment! I have had glasses made elsewhere and YOU all know the chain names. Kathy et all ARE SIMPLY THE BEST! The glasses are "CORRECT" every single time. They are the most fun and delightful and ALWAYS professional! Paula S read more

If I could give them a 10 I would!!! From the minute that I walked in they took care of me!! Listened to what I needed, helped me tirelessly to find the frames that looked best within my price range. Got my progressive prescription in 2 days and for regular prescription they can do same day even! 3 words: Above and Beyond I am purchasing a 2nd pair next month from them even though I live in San Francisco. Hands down this is your place!! read more

Hour Glass Optical - LOVE my new glasses!! - Eyewear & Opticians Near Me - Los Angeles, California

Service here was great! The selection on glasses was amazing and communication is transparent and they work with you on your glasses needs!

So kind, so efficient, so incredible! Walked in with a simple eyeglass repair and walked out 5 minutes later. As I reached into my wallet for payment, the very lovely gal who helped me ( sorry, I didn't get your name) said "No charge." Where do you find that type of remarkable service and not be charged? You don't! Unless, you take all of your optical needs to Hour Glass Optical!! read more

If I could I'd give them 6 stars. Amazing service. They go out of their way to be helpful and responsive, which is rare these days. They make me truly feel like a valued client. Many thanks to you! read more

From the moment we walked in, the service was amazing--even the little dogs at the entrance gave us a warm welcome! We found this place through ChatGPT after my son lost his glasses during an excursion in Cabo. His prescription is quite strong, and he can't see well without them, so we were in a tough spot. Surprisingly, it took us longer to get to the store than it did for them to make his new glasses. In just 8 minutes, he had a brand new pair! The glasses are durable, and the price was very reasonable. My son said these glasses are better than the ones he lost! Highly recommend--please make sure to visit this store! read more

Hour Glass Optical - Glasses - Eyewear & Opticians Near Me - Los Angeles, California

Broke my glasses the day I ran out of contacts. Came in here after squinting for a day and they made me new frames in ten minutes. Then they fixed them for mediated when I realized I gave them the wrong Rx. Truly great service highly recommend. read more

Hour Glass Optical - Display are with tons of frames - Eyewear & Opticians Near Me - Los Angeles, California

Amazing service and people. Get your glasses here!! It's the best place in LA - and it's the only place I go.

I came in with two antique frames and a new prescription. The service is so friendly and efficient, and they make the lenses in shop ...very rare in Los Angeles. My first pair was ready in 15 minutes...price was $140 compared to $250 quoted elsewhere. The latter would have taken at least a week to get back from an outside lab. The Dr conducted pair was more complicated...took an hour and a half. I highly recommend Hourglass...and I am a grump! read more

I have a very difficult Rx. Cery few opticians get it "right" Hour Glass nails it each and every time. FIVE STARS.

I popped in to get blue light lenses put in some frames. They had me in and out in 10 mins but I wish I could have stayed longer because I was having such a fun time talking to the ladies that work there! Nice selection of frames. Thanks! read more

Excellent service! Owners are very nice. Beautiful selection of frames and sunglasses! read more

Great experience! Very responsive. I brought in an old frame and they gave me the exact shape and size I wanted (new lenses). I did that at another optical shop a few years ago and I could tell they were irritated that I didn't buy the frame from them. Very nice, very quick, very competent read more

Writing this from the parking lot because they have a friendly and helpful staff. I purchased frames from them in March and needed some minor repairs today. Both visits were quick and pleasant. read more

The most condescending exchange I've ever received from an optical personnel. When I walked in, this older lady behind the counter directed me to read a posted sheet, which she said it's their golden rule, or to say please first to her before I should even state the reason for my optical visit! Feeling incredulous, I told her even if I did not utter what they needed to hear first, I would have ended my service request with appreciation and payment. I then rushed out of there before I'm subjected to any more craziness. I'd give a zero or negative star if there's that option. read more

Stopped in today and was met with two friendly people. Great glasses options and great customer service! Highly recommend.

I had a lovely experience here getting a lens replacement for my boss. It took less than ten minutes and while I was waiting I chatted with the lovely Kathy and Veronica. The atmosphere is wonderful and they really care about their customers and take pride in their business. I will definitely be back! read more

Amazing service! They fixed my glasses within ten minutes. Both of my glasses were broken, and it was irritating to have to wear them when they consistently fell while wearing them! Hourglass fixed them like they are brand new! read more

They were attentive, fast and friendly! The glasses are perfect and worth every penny! will come back!