They messed up my eyes. Story in the screenshot. Do not go here! I repeat: WORST DECISION FOR MY EYES. They messed up the glasses twice, im constantly dizzy, can't do ANYTHING, they won't reply to my emails and I called them for a refund and they dont even offer that even tho they already been messing my eyes for 3 weeks! For someone that wears glasses since young, this is next level painful. read more

Good Eye Optometry - screenshot of my experience. - Optometrists Near Me - Los Angeles, California

Dr. Biwer, such a pleasant consult with you! Welcome to the team. You strike me as very knowledgeable and reasonable, something I look for in a healthcare provider. Incredible office staff, they help me find the right frame and fit, and I can't believe how fast I got my glasses. I think I found my new optometry forever home! read more

Good Eye Optometrist gave me such a great experience. The exam was very thorough, and the doctor took time to explain everything clearly. The staff was kind and professional, and I felt really comfortable the whole time. I highly recommend them! read more

Do NOT go here. She does not know what she's doing. I went two years ago and was told I had dry eyes and needed glasses. I went to an actual doctor and went down a process of being diagnosed with something that is life changing and I can't even imagine what would have happened if I listened to her. So let's forget missing an incurable diagnosis. They wouldn't give me my prescription until I went back and INSISTED. They held it hostage to try and make you buy their over expensive glasses. Also. I don't need glasses, still 20/20. Avoid. I cannot explain how serious the mistakes made here were. read more

Reyna at Good Eye Optometry was so incredibly helpful and fast when I needed my glasses fixed. Definitely recommend this place.

Reyna, was the person who responded to a text message and I communicated with over a 48 hour window. I inquired about a specific frame I was interested in getting a price on. She indicated that they would get back to me with a price and she did . However, she indicated that I would need to put a deposit of $100, which I did in good faith. She attempted to review my insurance to get a confirmed price for the frames with lenses. Unfortunately, the previous Optometrist that examined my eyes was still in the account. Thus, she was unable to confirm what the "actual" costs would be for the frames and lenses. Simultaneously, I contacted another optometrist in the VSP network that also advertised that they carried the frames I was interested in. Subsequently, I decided to go with the other optometrist, which I informed Reyna of within a 48-hour window of my initial text inquiry and requested that the $100 deposit be returned to credit card. A week went by with no return of the the deposit, I called and spoke with someone by the name of Katherine/Catherine (sp?). She indicated that Reyna wasn't in the office, but that she would convey the message to return the $100 deposit. Another week went by with no return of the deposit. I called and was able to speak with Reyna who indicated to me that she'd spoken to her manager who indicated that they could only return $70 of the $100 deposit due to shipping costs. I indicated that I hadn't actually ordered anything and that they had no reason to incur shipping costs. She proceed to engage in her reasoning, and I said I wouldn't go back and forth on the issue and to please return the $100 deposit and if it wasn't all returned, I would dispute the charge. Reyna hung up the phone. I waited another week and filed a dispute with the credit card company. I found this entire experience to be totally unnecessary and unprofessional. In fact, I have never in my entire life had an attempt to extort monies not owed to a vendor. Not sure about the reasoning of the behavior, but let this be a warning. This is not a good faith vendor (see text messages between Reyna and I, attached.) read more

Good Eye Optometry - Text messages with Reyna at Good Eye Optometry 11.2024 - Optometrists Near Me - Los Angeles, California

Good Eye provides excellent customer service. I had a pair of glasses that needed new nose pads, and they them right away. It only took a few minutes. Very happy and I will be a repeat customer! read more

Good Eye is great. I had a wonderful experience there with excellent service. They went out of their way to help me and I will definitely go back. read more

REYNA was wonderful! She knew exactly what to do when my glasses broke. She stopped what she was doing and took care of my issue. She was extremely pleasant throughout my experience. She should be commended for her knowledge and customer focus! read more

I have been coming to Dr. Janszyan for the last four years and have always had such a positive experience! She is always on time, attentive to my concerns, patient and understanding. Her office also always has the newest technologies for various eye exams, which provides her with detailed photos and images of my eyes to assist with her exam. Other members of the Good Eye Optometry team including Austin who helps with the initial exams and Kat at the front desk are a pleasure, warm and accommodating. Cannot recommend enough! read more

Reyna was wonderfully helpful with a pair of my new sunglasses. If you're looking for fast and friendly support, Good Eye is the place to go! read more

Dr J and Dr G. They are amazing. My eyes are very important in my line of work. Her staff works extra hard and are kind and compassionate. I would recommend them highly to anyone. read more

What a great store! Wonderful selection of eyewear and expert and accommodating staff! Made me feel welcome and went above and beyond to help. A great addition to the neighborhood! read more

I ran over my favorite sunglasses in my car. Austen was very kind and competent in repairing what i had thought was an impossible task. He has a lovely personality, great sense of humor and refused to take payment for his time which was considerable. I will be back read more

Had a great experience at Good Eye in Brentwood! Everyone on staff was nice and took their time with me. I got great Celine glasses that I love. I felt very heard throughout my exam and Dr. Ani really took her time to get the Rx just right. read more

I love Dr. Janszyan. She prescribed the best progressive lens. For many years and after many tries I could not use progressive lens.No other office could get them done correctly. My vision is the best it's ever been. My whole family now sees Dr. Janszyan. Would highly recommend. read more

Dr. Janszyan is amazing! She does a very thorough check and always explains everything afterwards. Really patient with questions and helping you understand. The prescription she gave me was so needed and good!! I could feel myself get a little emotional when I realized how good I could see with her updated prescription She's great and would totally recommend! read more

I had the pleasure of finding Dr Janszyan as my optometrist. Her compassion for her patients is unmeasured and she always there when you need her. Her office staff is also amazing, never put you on long holds unlike other offices and they are always kind. I would recommend this office for any of your eye care. read more

Everyone there is really nice and helpful. I love the service they provide and I was able to get my contacts really fast. Really recommend everyone to come here. read more

I just moved to LA, and needed a good optomotrist to help update my glasses and contact lens prescription and to get my eyewear ready quickly. The team at Good Eye Optometry were great to work with. Austin ran the pre-appointment tests quickly and efficiently, and Cat was brilliant with all questions and laying out next steps, following up with a call, and helping me think through pricing options. Dr. Ani Janszyan was terrific too, very professional, asked great questions, took the time to explain the charts and images from my tests, and really worked to get to an optimal result for my prescription, by asking about my lifestyle, etc. I would not hesitate to recommend Dr. Janszyan and the team, Cat, Austin for what ever your eye needs are. read more

Love this place! Beautiful selection on glasses but most importantly, Dr that cares deeply for her patients with a lovely staff that is super nice. I will be a customer for life! She noticed I have some issues I never even noticed and she is diving deep to figure them out. Really grateful for that! Every other optometrist has missed that! I am engaged to a dr, I know a million doctors, she is a good one. She doesn't look at her patients as cash cows, but people who need her and she delivers :) read more

Good Eye Optometry - My lovely Celine glasses - Optometrists Near Me - Los Angeles, California

This is one of the best Doctor's offices I have EVER been to. The staff was incredibly nice and extremely helpful - which is hard to find in the LA area. I cannot stress their kindness and upbeat demeanor enough. Additionally, the office is very clean and they have a wide assortment of nice glasses to pick between. I had the pleasure of seeing Dr. Farah Gozini and she was amazing. She took her time with me and went above and beyond to help me out. I have bad halos from having LASIK at another company one year ago and she was able to find a solution to help with nighttime driving. I HIGHLY recommend this doctor and doctors office. read more

Dr. Janszyan and the staff are very informative and helpful! I felt well taken care of and quite glad to have found this facility.

Dr. Ani Janszyan is exceptional. She is kind, friendly and takes the time to hear me. Very thorough, informative, and knowledgeable. Always takes great care of me and my family. Staff is always helpful too! read more

Dr. Gozini is truly one of the kindest, most compassionate human beings I know. Really grateful she is my optometrist.

Solid facility, solid service from Dr. J and the staff. Felt taken care of and was provided alot of information.

The staff went above and beyond to help me with adjusting my glasses without hesitation or charge.

Great group of doctors here! I had never worn contacts or glasses before and the team made sure I was comfortable and everything worked properly. They are extremely caring and are very thorough in their checkups as well. Most importantly, I have never been able to see clearer in my life! read more

I feel so grateful that I found Dr. Janszyan. After receiving the wrong prescription from from another optometrist, I was on the hunt to find a highly qualified and knowledgeable optometrist. Dr. Janszyan is thorough, detail oriented, and precise. She took her time and performed the examination with care and diligence. Now I can see great and no more headaches. I will confidently refer her to family and friends. The staff is also well-informed and organized. Also, their glasses/sunglasses selection is great. Excelled all around! read more

I am so pleased with my first visit with Dr. Ani Janszyan. She was very thorough and knowledgeable when performing various exams. She is also very observant in that she recognized an issue I was having without me having to tell her. She provided me with excellent referrals to specialists whom I have seen and have also been pleased with those experiences. Dr. Ani is extremely down to earth and made me feel very comfortable. I highly recommend her! read more

Had the pleasure of seeing Dr. Janszyan last week here. Drove all the way here from the valley on a recommendation, very much worth the drive. She was very comprehensive with her exam and very knowledgeable in her field. Was having some eye issues but all is better after the eye drops she prescribed. read more

Make sure to contact your insurance company BEFORE you go here and know exactly how much you should be paying out of pocket. Come informed and be very careful about how much you actually pay--otherwise, it could be a very painful experience later on. Read all the one-star reviews for this business and take caution. The doctor is fine, but their business and pricing practices deserve negative stars. Take caution and if you can find another place, go there instead! read more

Very covid safe. Got beautiful glasses. Owner is very helpful. Frame selection is good.

I was super nervous about my eye exam but when o got there I was greeted by Brenda who is such a sweetheart and walked me through the process step-by-step. After that, Dr. Janszyan brought me in the room and did my exam. Not only did she do the exam, she gave me a full work up. Also did it with such charisma. So sweet, so caring and SO smart. There is absolutely no complaints on my end. If you want real, honest, kind eye care. This is the place to go. read more

I love this little eye glass and optometrist boutique! Dr Gozini is caring and knowledgeable. She knows her stuff and spend good amount of time with me , explaining my options. I was hesitant to purchase my glasses from them because I thought they only carry brand and expensive glasses. The ladies where do helpful to find me a inexpensive pair and the quality is wonderful. This place a jewel in Brentwood. There is free parking in the front or validated paring around the corner. They are open six days a week . Friendly staff! read more

Good Eye Optometry - Optometrists Near Me - Los Angeles, California

Twice I entered Good Eye with a glasses repair. They found a new pair of nose pieces when they did not have one to match the one good one on my old pair. This was the place for me to fill my new prescription! I particularly appreciated the care they took with sight lines for my progressive prescription. They delivered my new glasses sooner than promised and invited me to return for any needed adjustment. They're great! read more

Absolutely amazing environment and the receptionists are amazing and do great with communicating! The Dr. Ani is truly a kind soul and makes you feel extreme comfortable with the whole process! Absolutely love this place. read more

Dr. Ani Janszyan was a gem! She was very helpful, thorough, and knowledgeable. The whole experience was pleasant, from the staff to the examination. I've been to dozens of optometrists in the past and this has definitely been the best one yet. Looking forward to my next appointment! read more

I enjoyed going to dr. G, but the girl at the front desk was kind of pushy. I came in to get a contacts exam since I have not had any previously, and dr. G knew it but after the exam before testing out how to put on contacts, the front desk girl was trying to up sell me on more items, (I'll assume it's also with good intentions) she was trying to sell me glasses but I already have 3 pairs with 1 that is new from previous year that I Never wore but prescription is still the same. I politely told her I'm okay and that I have many pairs but said said I would save more I'd paid for my contacts out of pocket and use my insurance to pay for glasses. I said, no thanks, I came in to use my insurance to purchase contacts and then she turned kind of rude after. Hope she will learn to take "no" better in the future. Really liked working with Dr. and the other front desk person, but no one wants to be pressured into buying stuff they already politely declined. Hope I don't have to feel this way again. Very awkward and made me feel uncomfortable which is unfortunate. read more

My visit with Dr. Ani Janszyan was fantastic. Even though the team was short-handed today, they still provided excellent service. Dr. J was very thorough with my check up, contact and glasses fitting. She uses state-of-the-art technology to not only test your eye sight but also to see the entire condition of your eye ball, including the optical nerves. I highly recomment her and Good Eye Optometry. They also have a wide variety of frames. read more