They repaired my 12 Camry bumper that had broken tabs. When I drove the bumper would pop out…read more Other places wanted just to replace it with quotes of over $1K. It was repaired for less than $300 and I am so happy! They were fair responsive and honest.

Michael completely helped me fix my car door after small accident. He was extremely professional…read moreand easy to work out. His quote was reasonable and turnaround time was super fast. I would recommend him to everyone.

Continued pictures of the scammers that conned me out of almost $1800. Run!! Unreliable, they…read moredidn't finish my car, as promised, and I will be taking legal action. They run ads all over craigslist (screenshot provided).

I went to repair a dent I had in my bumper and he did a great job , he was very specific as to what…read morehe was going to do and overall really good at communicating! He was able to fix the dent and at a lower price than all the other shops!

someone had got into my unlocked vehicle and broke my window button. I had no idea until around 6pm…read morewhen I rolled my window down, but could not roll it back up! It was raining that night and I had to drive 6 hours out-of-town to be at work the next AM. I called several mobile mechanics and they all started quoting me $150+ for diagnostic and would not be available until the next day! Oh my gosh! Kendall was the only one that actually listened and asked me what was my car's issue. He was already on a work order, but if I could not find anyone to fix it by 8pm, he'd drive 3 cities over to repair it for me. And he did! For half of what others were quoting me for just starting "diagnostics". He saved me from getting fired from my much needed job! In fifteen minutes, he fixed my car window for me! I would highly recommend Kendall to anyone!

The convenience of having a mobile mechanic come right to my location was great, and the technician…read morewas polite and knowledgeable. However, the final invoice ended up being quite a bit higher than the initial estimate I was given. A decent option for convenience, but make sure to confirm pricing beforehand.

100% Satisfied! I had a fantastic experience at Town East Ford Collision Repair Center! My car…read morelooks amazing after the repairs--you can't even tell anything happened to it. The entire staff was friendly, and I really appreciated that they kept me informed about the status of my vehicle throughout the entire process. I want to give a special shout-out to Hector Briones. He provided excellent service and was incredibly professional, kind, and knowledgeable. He was always available to answer all my questions and made the whole experience stress-free. Highly recommend! THANK YOU!

We were recently rear ended and had to decide on a spot to fix our car…read more Firstly, I won a premium cross over suv. Brand new. My "last" for life car..... and so I was very upset and being rear ended my an........ non-observant and distracted individual. We read some good reviews and decided to take our baby hear. Amazing experience! Enterprise rental on site: When we did the drop off, the gentleman that took in our car Manny/Miguel? (My hubby is horrible with names) Was amazing! He saw that we were turning in a premium vehicle and our stature; and was like you're getting a tiny compact car. Call the Insurance adjuster and get you a better vehicle. As we called he actually jumped on the phone and talk to the insurance agent and advise them that we were turning in a premium vehicle and we should get the same in return. And so we did, that was very thoughtful And made the whole transition a lot more comfortable. The repairs: Hector (? Again my hubby is horrible with names) was amazing, called us to tell us the date of completion for the repairs and that he would keep us up-to-date on the progress. He gave us a call every few days to let us know about parts being delivered, the Current status of the repair, and all of the details of the job. It was nice to know what was happening every step of the way. The aftermath: After we picked up the car it was literally spotless clean. I was so shocked to see that the car was super clean on the outside- I think they even waxed it! The mats looked brand new overall it just looked like oh my gosh our baby is back, even our leather seats had gotten a conditioning treatment. It was funny that we actually all remarked to ourselves that we felt that we had an upgrade after riding around in the "premium rental."We actually really missed our car and we're so happy to be in it thanks to the care that was put into it. Our experience was amazing and we would definitely recommend this place, and go again - hopefully it stays consistent and the staff is acknowledged for their great work!

I have had a genuinely mixed and ultimately frustrating experience with Bob Tomes Ford's body shop…read moreand service department on my 2025 Ford Bronco Sport. For context, I bought my car from this dealership in August 2025, and that is the only reason I went to them for these repairs. I wanted to keep the work with the dealer I purchased from. The first repair (November 2025) to my bumper and hatch, due to being rearended, was good and quality work. But even then, that visit took roughly 59 days. So, while yes, I was happy with the final result, the process itself was slow and hard to stay informed on. From there it just went downhill. I took my car in for a broken windshield, which resulted in needing the A-pillar on my driver's side and the windshield replaced. This windshield replacement took about 16 days...not too long. But when I picked up my car on April 24th 2026, I immediately found that my center console was broken and would not close/latch. I reached out to Andrew, the service advisor, and he took responsibility, telling me to come back and he would fix it...once they got the part in. Then the same day, I realized that all of my personal belongings were not in my car. I reached BACK out to Andrew, and he told me to come back in, again to see what was missing and if they could find it. I did right before they closed, he made a list of what I was missing and told me he would reach out if they found it. He reached out that evening right before they closed to let me know they found it in a different customer's vehicle. Eventually, my belongings were returned to me, but it was one more thing to deal with. From there, about mid-May 2026, I noticed that my front passenger floor well was pooling with liquid. My carpet was ruined and reeked of Mildew. As I park my car in a parking garage overnight and weekends, I knew it was not weather related. After doing some research, we figured that it was related to the AC drain so we took it to the Bob Tomes Service Center. The service advisor, Lance, took my car in but was very dismissive and had a negative attitude towards us. Days later he updated me that my car had been sent over to the collision center, because they assumed that the flooding was due to the windshield replacement that was completed there a month or so in advance. Both the service center and the collision center were going back and forth on who held responsibility for a day or so. Once my car was over at the collision center again, I struggled to get any updates out of the advisor. It took me multiple times to finally get an acknowledgment that the flooding was due to the previous work that the collision shop had done. Even then, I was told the car would be "put back together" and did not receive a full reason for WHY the flooding was happening or what they were going to do to prevent it in the future. Luckily while they had my car for this, they DID fix the center console. Once I picked up my car (7/13/2026) from the flooding repair/drainage issue, the car was returned to me, yet again, with another piece broken. An interior trim came loose and fell off while I was driving. It was an easy pop back on, but the service advisor noted that it may be compromised, and I should come back (AGAIN) for them to put a new piece on. To their credit, both the AC drainage repair and center console were fixed at NO cost to me. But the pattern is the real problem. The slow turnaround, poor communication, dismissive service experience and a car REPEATEDLY coming back with something new that was wrong with it. A customer should be able to leave content, with a completely fixed car and not have to worry about something going wrong or be broken upon pickup... Ultimately, I would urge customers to truly inspect their vehicle thoroughly at EVERY pickup and to get ANY findings about the cause of a problem IN WRITING.

If I could give 10 stars, I would. Texas Collision Center of McKinney is truly in a league of their…read moreown. We brought in our Rolls-Royce Wraith Aris Edition--one of only 10 in existence--and they performed a miracle. Other high-end shops told us the only option was replacing the entire front end just to fix the bumper, with 6-8 week timelines and no guarantee the aftermarket parts would even fit. But not Texas Collision Center. They matched the custom paint perfectly and restored the bumper to factory-new condition--in just one week. They saved a rare luxury vehicle that no one else could confidently touch. Their professionalism, precision, and turnaround time were absolutely unmatched. We are eternally grateful and won't trust anyone else with our vehicles again. Five stars isn't enough.

Valvoline was backed up for a oil change so I called this place and they got me right in…read more Comfortable waiting area. Nice employees. Even got a free car wash with service.

I highly recommend Auto Clinique for their outstanding service. They repaired a large dent in my…read morecar door and repainted it to make it look brand new. The cost was also very reasonable compared to the other estimates I received. 5 stars!

I dealt with this company twice and what they don't give y6is something in writing to let you know…read morewhat they are fixing.shanna will milk your insurance for what she can get.the outside repairs look great but everything they took off on the inside is costing me more to fix. They need to find experience people so they don't pull off parts without knowing how to put them back on everything in my vehicle is coming apart where they pull parts off. Also be careful because they will get your vehicle and take parts off of it. And sell parts on the black market from your vehicle and you won't even know it because they exchanged you with an older part. If your vehicle is in your vehicle, it's best to take it somewhere else because they do a poor job with newer vehicles.like I said,the parts they take off their workers don't know how to reinstall them correctly and after you get your vehicle back you won't notice for a few days.my advice take pictures of your vehicles parts because they'll remove parts they need for their selves and put older parts on your vehicle.

Disappointing Service\Management. Experience our situation in real time…read more We took our car in for repairs from a minor accident on 22NOV2024 but have been stuck in processing purgatory by their staff. The car has been fully repaired since end of the year with authorizations from Statefarm for ~$5100. We have since discovered that Xtreme has actually performed approximately $11,900 worth of repairs which is more than the ACV of the vehicle. For context, the other car which hit us sustained less than $1000 worth of damage. Statefarm originally assessed the repairs at $1800 and then up to $5100 after supplements denying all other invoices they sent in. For what is a minor collision, we are in danger of a total loss claim. communication: they have told us the car would be ready for pick up since before xmas. They actually used the same excuse twice saying it is "in for calibration today". Can't be in there twice over a 1 week period. Questionable practices: They executed repairs for twice what Statefarm authorized and submitted requests to them weeks after the car was fixed. What they are claiming they fixed is more than the car is worth. This seems like mismanaged repairs. unnecessary delays: no action after 4 days that we visited, no return calls they promised, no responses to emails. Most of these processes are not monitored by the car owners as we're just happy the work is done and insurance pays but let this be a lesson to all that you should. IF Xtreme continues to file claims for exorbitant repairs, you run the risk of your vehicle being totaled. Our situation reeks of inflated repair costs to maximize insurance reimbursements and most notably, repairs WAY beyond what insurance approved. In the mean time, we'll have to sit on the side lines watching this situation unfold with insurance and apparently, drive up there in person to get any updates. Mind this process if you have a vehicle in repairs now. Drive somewhere else if youre thinking about repairs. I've included screen shots of the email I've sent them which details out the situation and their lack of response. We are the Lexus, car that hit us is the Civic. You be the judge of how that's $12K of damage and even if so, why you would invest that much to fix a car that only has an Actual Cash Value of $12,500. If the owner reads this review, I welcome his call to remedy since Nic doesn't seem bothered to contact us.

Did a solid job with our Tesla model y bumper. Quality service with timely communication and very…read morecompetitive pricing and done in a very reasonable timeframe

I recently had my car repaired at Hance's Uptown collision center and could not be more pleased…read morewith the results. Jimmy Smith was my Rep and he was outstanding. The entire team was professional, friendly, and clearly committed to doing high quality work. Not only did the do an amazing repair job and completed the work in a timely manner. if you're looking for an auto body shop that truly takes pride in their work and delivers excellent results, schedule an appointment and see for yourself. thank you again Jimmy.