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    Apple - Apple store patio

    Apple

    (221 reviews)

    $$$

    I had a great experience at this Apple location. Julian assisted me with my purchase. I needed a…read morenew laptop because mine was centuries old. He recommended that I get the apple care just in case I break my laptop for any reason. I caved in and got it. Julian was absolutely wonderful, he was kind and funny. Made the experience very nice. He assisted me with acquiring a student discount by logging into MDC. I would definitely recommend you check this apple store out. It is super big and there are so many options of computers, phones, watches and tablets to choose from. You definitely have to go check out Julian while you're there, he also teaches classes such as coding and much other cool stuff.

    I went to the Apple Store in Aventura Mall because my iPhone 15 was repeatedly turning on for only…read morea few minutes and then restarting. It was also showing me a "plug into computer" logo when I tried to turn on the phone, which indicated that it needed the computer to turn on. I went to the Apple Store for help because I did not have my MacBook with me. When I arrived desperate to fix it, because I am on vacation with no access to my personal information without a phone, I plugged it into one of their display Macs to try to update it. The staff understandably questioned what I was doing and initially wouldn't help because I didn't have an appointment. I explained that I was traveling, had no access to my banking, flight info, or navigation apps, and needed immediate help if possible. I couldn't go a day in a city I don't live in without a phone. They then kindly took my phone to the back. I do appreciate them doing this, and trying to fit me in. But after waiting over an hour with no update, I finally asked them what the status was of my phone. I was told it was a logic board issue and that I would need to buy a new phone or pay hundreds in repairs. My phone, which had been turning on for short periods before, is now completely unusable and stuck in recovery mode after whatever the staff did to it in the back. Now it is not turning on at all. It never did this before it was handled by the staff Now my phone is completely unusable, stuck in recovery mode and not turning on at all, which it was not like that before. This left me stranded without access to critical apps and information while on vacation. I understand hardware issues can happen, but the lack of clear solutions or support and leaving me without a working phone was extremely frustrating and stressful. This experience was very disappointing, especially given the high cost and reliance on Apple devices.

    Roatech - itservices - Updated October 2026

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