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    Miami Nerds

    4.4 (73 reviews)
    Open 9:00 am - 8:00 pm

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    Response time

    2 hours

    Response rate

    100%

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    Recommended Reviews - Miami Nerds

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    Reviews With Photos

    Proof that I came to them
    Lido L.

    I came to Miami nerds due to water damage all over my new my MacBook Air. First thoughts were, wait, this is an apartment. I checked the reviews and they seemed pretty decent. Pam answered me on the weekend, I was very desperate so I was just happy that maybe my laptop can be saved. She told me they will start Monday. The whole process barely any communication. I would call them during their working hours which is after 10 am. First week she told me to give them a few days, by Friday they would have an answer. Friday came I call, no answer. I called Saturday, no answer. All of my calls are within their business hours after 10 am, no answer. I don't like to bother anyone but if I'm told "by Friday we will have a answer for you", I'm expecting to hear from them or at least to know they will need more time. Finally when Im able to get in contact, Im told they need more time and I need to be patient. At this point I am desperate, so no problem, I can wait. They must be be fixing it otherwise they wouldn't need more time or be working on it. Another week goes by, same thing no answer. Im calling and calling, finally they tell me I can pick it up, they weren't able to fix it, too much water damage. After 2 weeks of waiting around, I guess they couldn't tell right away. I was busy and was not able to pick it up for another week. Finally I make it over, I meet the guy working on my laptop, he tells me he spent money buying parts, did all he could, but because I was calling they closed my laptop so that I can pick it up and he is too busy with other work, and they won't open it again because its a mission, that if I was more patient he would've fixed it. He told me google micro soldering and take it to anyone who does that, maybe after all the "progress they have made" they can fix it. I didn't understand, this is what they do, fix things, he had it opened but closed it, I mean they had it for two weeks working on it. He supposebly bought parts but didn't show me receipts. I felt scammed, but all I can do is believe the story. Some reviews seem legit so I don't doubt they can fix some things, but as you can see from my pics after going to a second person, they caused more damage and that did not come from water. The other business I went to after them, said they don't understand, why make a problem worse if you can't fix it.

    Subject's response to project request.
    John S.

    The picture is a thousand words. Assessing a computer's functionality isn't a service they provide?

    MY REVIEW PASTE

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    11 months ago

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    2 years ago

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    Juan B.

    Thank you, Nick! We appreciate you!

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    3 years ago

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    Juan B.

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    3 years ago

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    4 years ago

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    Juan B.

    Thank you!! Glad you are happy with our service.

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    3 years ago

    Third time they have provided fast and great service. They appreciate you and your machine.

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    2 years ago

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    4 years ago

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    Juan B.

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    3 years ago

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    Juan B.

    Thank you Brett! Much appreciated!

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    3 years ago

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    Juan B.

    Glad I could help out!

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    7 years ago

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    7 years ago

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    6 years ago

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    Juan B.

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    8 years ago

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    Juan B.

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    4 years ago

    Need track pad replacement Quick response, fast repair for a fair price, would highly recommend

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    7 years ago

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    Juan B.

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    4 years ago

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    6 years ago

    Needed a battery change for my laptop, was able to make an appointment that day and now my laptop works great!!

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    7 years ago

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    Page 1 of 2

    Ask the Community - Miami Nerds

    I have a computer that my son purchased with all parts and he was unable to assemble correctly. The power started but no screen. I am computer-illiterate. Can you help?

    Sure! You are welcome to bring the parts to our store so that we can assemble it.

    Hi. We have loads of equipment, computers, tv, audios, harddrive, parts and wires. Would you be interested in buying?

    Not at the moment. Thanks!

    Don’t See Your Question? Ask Away!

    Review Highlights - Miami Nerds

    Pamela told me over the phone just to buy a new hard drive and if that didn't work, then bring it in.

    Mentioned in 19 reviews

    Read more highlights

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    Apple - Lincoln Road

    Apple - Lincoln Road

    (162 reviews)

    $$

    Everybody in the store was very helpful. The manager ended up helping me. He was great too. I'm…read morehappy I stopped in.

    Apple Store - Lincoln Road, Miami Beach Overall:…read more Cleanliness: Service: (Thanks to Javi!) Quality: Efficiency: Value: I stopped into the Apple Store on Lincoln Road today and left with mixed feelings. The store itself was spotless by most retail standards--but by Apple standards, it felt a bit shuffled around. Smudges on the display tables, cluttered merchandise, and idle employees made the space feel slightly off-brand. It wasn't dirty, just not Apple-polished, so I'm giving cleanliness three stars. Service, however, was completely redeemed by Javi. After passing three or four employees who didn't greet me or offer help, he appeared with a genuine smile and presence that made all the difference. My question about cables was long and confusing, but he patiently listened, clarified what I meant, and offered clear, money-saving solutions. He wrapped up by welcoming me back and ensuring I'd be helped if I needed more assistance--exactly the kind of thoughtful, human service Apple is known for. Five stars for Javi alone. Quality is classic Apple--no complaints there. Efficiency, though, was lacking; had anyone approached me earlier, I could've been in and out faster. Even the security guard was glued to his phone, which didn't help the impression. Value was solid at four stars, mainly because of the support I got from Javi. Final note to Apple: the Lincoln Road store used to embody the "warm welcome" culture Apple built its retail empire on. That spark feels dimmer now. Javi brought this visit from a two-star to a three-star 'overall' experience, but a few more engaged team members could have easily made it a four. Final Rating: 3 out of 5 stars -- Room for improvement, but Javi saved the day.

    Miami Nerds - itservices - Updated May 2026

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