Anthony in GeekSquad was an amazing bit of help to the issue I was having, kept us company and was…read morevery sweet and hilarious while trying to understand the issues going on with my device. He kept us laughing and in high spirits while enduring a stressful understanding of my phones issue, and kindly gave advice in help. After sending us to the Apple Store for further help, he called back to assure us if needing him in any other assistance while there. Truly an amazing worker, I wasted 4 hours there with no solution but he made the 4 hours very worth it and enjoyable throughout.

I purchased an electric bike from this store my second attempt, since the first one arrived…read moredefective and I had to go through the whole return process. This time I decided to pick it up in-store specifically because I wanted to test it before taking it home, after all the trouble of assembling a defective unit by myself. The box was larger than me. I weigh 125 lbs. I simply asked for a little help opening the box so I could check the bike before leaving. Not assembly. Not installation. Just opening a box. The store was not busy. Multiple associates were available. Every single one refused, citing store policy. No one offered any alternative. No goodwill, no common sense, nothing. This is consistent with every experience I've had at this location. The staff is consistently unhelpful and indifferent. I will not be coming back, and I would not recommend this store to anyone.

I have to say this is one of the nicest Apple Stores I've been to. Of course the service is top…read morenotch as in all their stores. We were sent upstairs where there was no wait and were helped immediately. They have all items in stock which is really nice not to have to wait.

I went to the Apple Store in Aventura Mall because my iPhone 15 was repeatedly turning on for only…read morea few minutes and then restarting. It was also showing me a "plug into computer" logo when I tried to turn on the phone, which indicated that it needed the computer to turn on. I went to the Apple Store for help because I did not have my MacBook with me. When I arrived desperate to fix it, because I am on vacation with no access to my personal information without a phone, I plugged it into one of their display Macs to try to update it. The staff understandably questioned what I was doing and initially wouldn't help because I didn't have an appointment. I explained that I was traveling, had no access to my banking, flight info, or navigation apps, and needed immediate help if possible. I couldn't go a day in a city I don't live in without a phone. They then kindly took my phone to the back. I do appreciate them doing this, and trying to fit me in. But after waiting over an hour with no update, I finally asked them what the status was of my phone. I was told it was a logic board issue and that I would need to buy a new phone or pay hundreds in repairs. My phone, which had been turning on for short periods before, is now completely unusable and stuck in recovery mode after whatever the staff did to it in the back. Now it is not turning on at all. It never did this before it was handled by the staff Now my phone is completely unusable, stuck in recovery mode and not turning on at all, which it was not like that before. This left me stranded without access to critical apps and information while on vacation. I understand hardware issues can happen, but the lack of clear solutions or support and leaving me without a working phone was extremely frustrating and stressful. This experience was very disappointing, especially given the high cost and reliance on Apple devices.

If all my problems could be solved this fast and painlessly…read more... I reached that point in my life that I no longer want to aggravate myself programming or solving computer/iphone/ipad/Mac issues. I don't even want to go to YouTube to figure how to do something. I am glad I found Computes IT Solutions. They sent me Angel, who has a name that describes him well. I had a long list of things I wanted to fix, change or improve, and not just limited to my 3 Apple devices, backups, sync, etc, but also restoring lost music, programming a new vacuum-robot cleaner, etc. Angel was quick, efficient, helpful and very kind. I plan to use them always from now on

Computer IT Solutions came through for me with efficiency, professionalism, and integrity. Angel,…read morethe IT Technician that worked on my laptop, demonstrated his knowledge and experience with friendly expert and accurate diagnostics from our initial phone call. The issue with the laptop was resolved promptly and their fees are more than fair. I'm glad I decided to give them my business because I will be using them going forward.

We've been going to QuickFix Miami for many years, and Brian has consistently been an incredible…read morehelp to our entire family. Whether it's a computer issue, a phone problem, or just a quick question, he always takes the time to listen and find the best solution. Brian is attentive, responsible, and genuinely cares about his customers. What really sets him apart is his dedication - he even replies to text messages while on vacation, which says a lot about his commitment and work ethic. It's rare to find someone so reliable and knowledgeable these days. We trust him completely and wouldn't go anywhere else. Highly recommend QuickFix Miami to anyone looking for honest and professional service.

Super honest, knowledgeable - Had a key on my macbook keyboard falling off, he could just as…read moreeasily have charged me to replace the whole keyboard, but managed to fix it, costing me a fraction. Really recommend!

Best PC Repair Shop. Had virus and malware and he address it on the same…read moreday............................

Elvis has fixed both of my laptops multiple times. The last time the display was almost complete…read moreripped off the keyboard, and he was able to fix it for a reasonable price in about 3 days. Exceptional quality service.

Miami Nerds is the only place my wife and I trust for Mac repairs. They've helped us multiple…read moretimes--most recently saving my MacBook Pro after serious water damage. They've also repaired my wife's MacBook Air and replaced the battery in my older MacBook Pro, which still runs great after 10 years! Juan and Pamela handle everything in-house, from micro soldering to data recovery, and works on all kinds of tech--not just Apple. The service is fast, professional, friendly and reasonably priced. Located in Miami Beach, they also offer mail-in options. Highly recommended! --Kevin A.

What went well? Everything, every-time. Juan and Pamela have helped salvage my computers that…read moreothers would say, "throw away" They are kind and prompt with their communication. I will always bring my computers and cell phones to Miami Nerds. Keep it local and bypass the big companies.

Nu Addition, headed by Joseph Malka is the last place to look for IT help.He is available 24/7,…read morecomes to you, fixes the problem or installs any add ons, brings it back, and dose not leave until it is working perfectly according to you. If it is computer related Joseph is the man. He is neat, clean, kind and courteous. Best of all his prices are fair if not too low.I use my PC for home office work of a delicate nature and must have it up and running all the time. Joseph makes that happen. Fortunately I have only had to use him twice, as he fixes it for the long haul.

It's very upsetting when a computer crashes and won't boot. You fear that you'll lose everything…read more Joseph of Nu Addition couldn't have been nicer. He was able to get my computer running better than before, and he was honest and helpful through the entire process.

3/20/22 The Geek Squad, at Best Buy Margate, is exceptional…read more Recently, I brought my computer in for service. It needed some internal corrections. Agents, Daniel and Brandon, did a super job that was quite challenging. In addition, Alberto, Advanced Repair Specialist, and I, corresponded earlier, and he was very helpful, as usual. Finally, I want to thank all the Geek Squad online agents. They do a great job and provide terrific customer service. Recently, it was a pleasure speaking with Laura, who was very amiable and knowledgeable. The Geek Squad has created a fantastic model for amazing customer service. It's a pleasure seeing their expertise. The have built a solid team. Thanks, Geek Squad! Greatly appreciate your efforts. Your are so valuable to the public. You have my utmost respect.

Best Buy and Geek Squad deserve a zero rating. Unprofessional and no attention to the paying…read morecustomer. I booked and prepaid fin July 7th for a Geek Squad diagnostic visit on July 16. They gave me a 7a-1p service window. After waiting for 5 hours, I called. I was on hold for 39 minutes. When a rep came on the phone, I gave them my order # and was told that the technician had canceled my appointment and rescheduled it for a full week later!!!! No phone call, no email, no common courtesy no anything. Go to Walmart or Costco. Avoid these inconsiderate incompetent laggards

Brought my MacBook in because it was running super slow and honestly I had no idea how to fix…read moreanything myself. Techy got it working perfectly and so fast! Special thanks to Francisco -- he's extremely tech-savvy, professional, and has amazing customer service. Highly recommend!

RED FLAG! Went in for a battery and back glass replacement for iphone…read more They stated that if THEY cracked the front screen during the process then I would be charged for ANY OF THE DAMAGE THEY CAUSE! IF/WHEN THEY BREAK IT, YOU PAY FOR IT! STAY AWAY!