Not helpful. Very curt I was maybe interested in switching back from PC thinkPad laptop to MacBook Pro. The salesperson barely answered my question and didn't get from behind the counter to help show any features. He seemed annoyed that I was there. Very clean shop Easy parking Close to Starbucks Convenient to get to Right on route 1 read more

Very friendly store. Fast & excellent service. Ask for Pedro! Took the time out of his day to help me out

Fast and excellent service. They recover data from both of my damage computers and help me customize my new computer.

I cannot say enough how happy I am with the service that I got from Computer Village! They figured out the problems that I was having with my computer (caused by my own mistakes) and then sat with me patiently explaining what had been done to correct the issues. And then successfully saved my files from my dying time machine back-ups. The best of all, Pedro found a back-up from many years ago that I had been unsuccessfully searching for, enabling me to restore a very special family picture that had been accidentally deleted more than 9 years ago! Computer Village was great and I am so glad I decided to take my computer and back-up drive there!!! read more

The SSD drive in my 27" iMac failed and I wanted a local repair shop rather than shipping it back to Apple. I'm a repeat customer and had a similar repair performed at Computer Village several years ago. This time Pedro took care of me and suggested ways for me to save a lot of money on the repair. I am very grateful for his expertise, advice, and perfect workmanship on the repair. I highly recommend Computer Village! read more

They should answer the phone! The place smells like mold. They only sale expensive laptops. No parts.

I have used them in the past and they never disappoint. Professional and courteous. Authorized Apple spot.

Service is great but keep in mind that they charge more for repairs than apple. To give you an example I took my laptop in for diagnostics: Computer Village $65 per diagnostic $899 + tax repair Compared to: Apple store Aventure Free diagnostics $678 for the same exact repair I just hope this helps someone in the future save a few $. Always take it to the Genius Bar at an apple store first. Get a 2nd and 3rd opinion at independent shops before sending out to repair your device. Not intended to degrade the quality of service offered by CV. To some, the extra $ spent would be worth it read more

Good service and friendly staff. But the repair prices for apple products are actually higher then if you were to go to the official Apple store. read more

I needed to replace the screen on my iPhone and the Genius Bar had no available appointments. I saw Computer Village was also authorized to do repairs so called and was able to get in the same day. They gave me a price quote over the phone so I knew exactly what I would be paying before I got there. I dropped my phone off and it was done a few hours later. I was trading in my phone (but needed the screen fixed before!) and T-Mobile verified that it was all perfect and took it back. It all cost the same amount it would at the Apple Store. They were nice and it was a very painless experience overall! There are a few parking spots right in front which I was able to use both times I arrived. There's also a Starbucks nearby if you wanted to hang out while your phone is being worked on. I would definitely come back the next time I'm having issues with my Apple products. read more

The screen on my Mac was cracked and I saw Computer Village was an apple authorized service provider so I made an appointment and dropped off my computer. They were efficient, fairly quick and friendly. The cost was pricey but so is everything associated with apple. The location is clean and organized. The only downside is that parking is limited and semi difficult since it's on a very busy Main Street. read more

My Big 27"Mac was not up to 'par', so I decided to take it to Apple. My daughter suggested I try Computer Village instead. WOWWWWWW!! What a difference. These guys are polite, pleasant and VERY knowledgeable! They made me feel their PERSONAL/INDIVIDUAL vs. what I was getting at Apple. And their prices are super reasonable! PEDRO , my tech, is a SUPER STAR! It's COMPUTER VILLAGE for me from now on! read more

RUN AWAY!!!! COMPUTER VILLAGE told me my computer repair 1100.00 but it got a lot more issues and will get very costly. APPLE STORE ended up fixing it for 700.00 not understanding how anyone saw more issues. COMPUTER VILLAGE Sold me computer as it's the only one who meet my specs. APPLE STORE have one to meet my specs for 800.00 cheaper. COMPUTER VILLAGE charged me 180.00 to transfer data from my old to new computer, explaining that Apple won't do it and he the only one who agree and that is the charge APPLE STORE said it's a free service they provide. RUN AWAY read more

Pedro was my tech with excellent service 1 installed logic board op system and battery for my older MAC AIR BOOK results are 100% service... price... results 2 My old I MAC desktop was not performing. added new SST Hard drive and upgraded operating system Everything now works great 3 I had no back ups Pedro recommended external back up drive which I bought and feel protected of my files forget the GEEK MIKE read more

I had an issue with my apple iPhone 12 after an update. The time and attention that the team at computer village demonstrated was amazing. They really go above and beyond. I thought I had lost some really important information and was totally freaking out. They did not stop trying until my problem was solved. I would not go or recommend going anywhere else for issues with apple products-you won't be disappointed. read more

After leaving the original review below, I was told the manager wanted to speak to me when I returned to the store to pick up my computer. His response to my minor complaint was to go on an unhinged rant at me in the middle of the store. It was really insane and the things he was raving about had nothing to do with my issue, such as blaming me if his store gets shot up???? He also kept repeating that I would have to work for him for free at the store if I wanted to get my own laptop back. What? Absolutely crazy. Also not a good look for an older man to be viciously berating a small young woman in the middle of his store over a minor complaint she made. I'm sure other customers would have felt very uncomfortable seeing it. ------------ I would not trust this place with my personal computer again. They were thoughtless with my Mac laptop and do not care to give it back on time. I dropped it off to be sent for repairs and on the day that I was notified I could pick it up from the store, I called them 45 minutes ahead of time to let them know that my GPS was telling me I would be ONE MINUTE late. On the phone they told me that they would not wait ONE SINGLE MINUTE for me and that the store would be closed if I was late. Absolutely terrible treatment of a customer, especially with something as important as my computer which I need for work. I tried to drive faster, but I cannot control traffic and wound up arriving at Computer Village one minute late as predicted - the store was not only closed but giant shutters had already been drawn and padlocked, indicating that they had closed early even though I had told them I would only be one minute late. Truly malicious service. :( read more

I needed data recovery on a 2009 iMac that was obsolete and wouldn't turn on. This computer belonged to my sister, who sadly passed away a couple of years ago. My mother almost threw the computer away but I told her all of my sister'a information was there and decided to bring it to Computer Village to see what they could do for me. The specialist Peter helped me out and walked me throughout the process. It took a long time (about a month) given the had to take the hard drive out (which was damaged) and put it in this machine that recovers data. He ran the first cycle and was able to retrieve 90-95% of the data so the time was worth it. He then invited me in and explained to me the best way for me to share this data with my mother and sisters in order to keep my sisters memory (pictures,documents) Alive. Pricing was great, as somewhere else this job would have costed thousands. They charged me only hundreds so that was great and I was very satisfied with their service. I would definitely recommend them to assist you with any apple product concerns. read more

Excellent, knowledgeable, economical and quick service; good people. 10x better than crApple Store.

Computer Village is the best! They recently replaced my MacBook Pro 16 display, and it took less than a few days to do. I would never go to the madness of an Apple Store. Computer Village was here originally before all the nonsense, and I will continue to go there for service, and to buy my next Mac. Regards,' Frank Castro read more

Computer Village is truly a business that deserves all 5 stars. Pedro ("Pete") and Raoul offer professional and friendly service at all times. I have dealt with them for over 20 years and they are always available and reliable to give assistance. Their prices are great and there are no lines. They themselves answer the phone when called. I highly recommend Computer Village. Alan Wagshul, M.D. read more

I'm so happy I stop here today , I found a treasure , this ppl really know what they do,, very professional, knowledgeable & costumer service is great, specially Dany, Excellent service !!! read more

Computer Village Inc - IT Services & Computer Repair Near Me - Coral Gables, Florida

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This place is a lifesaver! I clumsily deleted the OS and hard drive from my MacBookPro when I only wanted to delete my profile. Mike helped me and was so friendly. Definitely knowledgable! He gave me advice on the difference between the Pro and Air and based off my computer needs on what to choose. If I ever need any Apple assistance I'd definitely go here. Thanks so much Computer Village + Mike!!!!!!! :) read more

I've been coming to this shop for three years now. They are always honest and try to offer the best advice when it comes to the repairs on my Apple products. One employee, Pedro, goes out of his way to be extremely helpful. They are also pretty quick in their turnaround time! read more

Resisting the inevitability of planned obsolescence when my iPhone 6 Plus battery seemed doomed, I discovered a recall notice on Apple's site and promptly applied. I was directed to Computer Village who had a new battery installed after I assured them I had backed up the device. A year later now and we are presently at Iphone XS as their latest model, but this battery is still staving off the $1500 price tag that the XS accompanies. I'll definitely be back as often as I can until it's time to give in or they invent teleportation. Until that time Computer Village is it! read more

I wish I could give ZERO stars. This place is a rip off and filled with incompetent employees. The Apple support app listed this shitty ass place on their approved list, so I took my iPhone X to get its screen repaired with Apple Care+. I was queued, and told to return in 3 hours. I returned and saw that not only was my screen still broken, my phone was "bricked". It would not power on anymore. I don't know what the hell they broke during the time that I dropped off a perfectly good phone with a cracked screen and was given back a brick. To make matters worst, their response was "we know you came to get your screen fixed for $29 but because your phone has a 2mm dent ON THE BACK CORNER OF THE PHONE, we cannot replace your screen. Also, because your phone will not power on, you will need to spend $99 to get an entirely new phone". When again, the phone worked perfectly fine when I originally brought it. I requested that we call Apple because the idea that I would need to pay an additional $70 for something they broke is absurd to me. After explaining the situation to a representative, she spoke with Raul, the genius telling me they broke my phone but won't replace it, created some bullshit excuse about "Apple policy" restricting his ability to replace THE FRONT SCREEN because of a 2mm BACK CORNER dent. And somehow convinces the rep that indeed, there is nothing that can be done because of this imaginary policy Raul and his crooked cohorts created. I wasted an additional 45 minutes on Apple custom service. So from 10:48am-4:45pm I was without a working phone. I took my now totally inoperable phone to the ACTUAL Apple store, and wouldn't you know. There is no "dent" policy. I got a brand new device for the cost of the cracked screen. $31.02 after taxes. Moral of this long ass story, don't patronize that crappy ass establishment because they'll break your phone and try to make you pay for it. Just go to the real Apple store. read more

I had Raul assist me today on getting a diagnosis on my computer for insurance purposes for a claim i had, and this guy knew immediately that i had a logic board and video card issue. granted my computer was old but he knew exactly what the issue was and quickly wrote up a work repair sheet for me easily and free of charge when i was expecting a charge for sure for his professional opinion and advice to assist me. Thanks guys. highly recommended. These guys have the patience and know how to treat you nicely. thanks Raul! read more

The only place besides the Apple store that's capable of resolving Mac issues by properly diagnosing the issue and efficiently remediating it. It's a small spot right on US1 that's easy to miss but if you keep your eye out, you will spot them right away. For Mac products out of warranty or with difficult resolutions, this place might be your best bet. It's rare nowadays to have a neighborhood computer repair spot that truly serves their neighborhood and is worth your trust. I found out my MacBook had a faulty battery instead of the runaround I was getting at the Apple store. With plenty of specialized knowledge on Macs, this is the perfect choice for your computer needs. They tackle all sizes of tasks and are moderately priced. It's right by UM which makes a great remedy to nearby students. read more

I came in to get guidance on how to set up the hard drive I bought from them and they walked me through it and even started helping me clear out my storage as I had none left on my computer. They even look the time to clean my computer as I asked them how to best clean it and they showed me. Great service! read more

This place saved the majority of my crashed hard drive! Pedro did everything he could to recover my data and I'm so grateful. Definitely recommend this place. read more

A great find to help fix my MacBook Pro! No need to go to Apple and wait in the long lines. They are fast and efficient here, as well as trust worthy. They did an excellent job in helping all my needs with my laptop and got it back to even better shape! Great customer service, Pedro is the best. I will definitely come here for all my computer needs. read more

Helped me diagnose and repair a problem on my Macbook pro within 24 hours from the time I turned it in. I would highly recommend this shop!

Great service. Pedro, the tech that advised me and fixed my iMac, was straightforward and correct in identifying the problem that Apple had not been able to. He was accesible and also patient. We've been going to CV since before Apple Stores existed for all our Apple products and they've always delivered Apple problem? Go here Jorge read more

After scheduling an appointment I walk in to be greeted by a very disinterested representative that only ask if my computer was under warranty. I explained that the computer was less than a year old and it should. He then said that I needed to have backed up the data. He further said that all we can do is send it to Apple and that that may take 3-4 weeks. He had no interest in attempting to see my computer or made any effort to attempt to assist me. Plainly put he just didn't care! What a waste of my time. I recommend that you avoid scheduling any appointment with this business/ read more

Great place, great service! My Mac was not working properly and I took it to Computer Village. Pedro, my technician, took the time to explain ( in a way I would understand, being I am not very computer savvy) what was happening and what needed to be done. He was extremely helpful and knowledgeable, very professional. My Mac was repaired in a very short time. Highly recommend! read more

After calling all over Miami this was one of the only places that have a replacement battery for my old iPhone 6 Plus. I was amazed how fast they replace the battery. I was in and out in less than 30 minutes. Great job. Raul and Pedro were great to work with. read more

Computer Village Inc - Awesome service here. - IT Services & Computer Repair Near Me - Coral Gables, Florida

These guys are good. Several months ago I took my iPhone 8 to them for what I thought would be a costly repair. The guy at the repair check in desk worked on it for about 5 minutes, fixed it, and didn't charge me a nickel. More recently my aging iMac, over the course of several months, had slowed down to the point of being almost useless. After more than 4 hours of inconclusive trouble shooting over the phone with Apple Care, I took it to Computer Village. They replaced the hard drive, and now it runs like new. I couldn't be happier. read more

Stopped by for what I thought was a serious problem between my Mac and the printers I use. Sean and Pedro suggested a simple solution and it worked. Though I'd been there before, this was my first visit in several years. I can promise it won't be my last, for repairs or purchase. read more

The best place to buy or repair your Apple computers. The staff at Computer Village are knowledgeable, professional, and honest. They'll give you an honest assessment on when it makes sense to repair and when it doesn't. They have recovered my data and restored my computer on more than one occasion. I have also purchased my computers with them as they are great at advising you on what customization will make your new Apple work best for your needs. No crowds, no fuzz, just great, friendly and professional service with quick turnarounds. read more

I had gone here rather than an Apple Store earlier during Covid for help with a highjacked laptop. Turns out I had been hacked by a sneaky method, which because they told me what had happened, I haven't fallen for it again. So when that computer died today I decided to go back there to buy a new one. During these times it is so much more comfortable going into a small operation. I've never been a fan of the Apple stores, but after seeing a piece on how they often rip off the customers by saying their device is not fixable or will cost more than its worth to repair, I would rather go elsewhere. I was impressed that they didn't try to sell me something more expensive than I needed. Also, they worked extra hard to transfer my data from my old device, without trying to charge more, or just giving up, which has happened to me at Apple stores more than once. Computer Village is the much better choice! read more

Brought my year-old iPhone 7 with a busted home button, bent frame, and it wouldn't turn on to these guys and they told me it'd be about a week and I'd be receiving a new phone from Apple for possibly free. I thought no way would they just send me a new one. A week later I come back in and I'm given a new phone completely free. No idea if this was because of Apple or because of computer village but I'm satisfied. read more